amazing service they know how comunicate perfect always aware whats wrong with the carread more

Save yourself the frustration and avoid this place! I brought my car here to get the A/ C repaired…read morebased off the good reviews. They had my car for two days and still couldn't tell me where the leak was coming from, with my A/C. The communication throughout the experience was terrible, and I felt like I was getting the runaround every time I talked to someone over the phone. I went to the shop to speak with someone directly about an hour before closing time on the second day and they had already closed for the day. They still charged me for the diagnostic with no results, stating that the mechanic would need more time to find the leak. At that point even if they found the leak there was no way I was going to trust them to repair it. Ultimately, I wouldn't recommend them because they have poor communication and time management skills

Family owned, friendly and competent. They will give you a…read moreride so you don't have to wait there, but if you do wait, they have coffee and snacks! They diagnosed my problem quickly and saved me a pile of money. I had a broken U-bolt on my drive shaft and needed new brakes and rotors. They showed me the evidence and talked to me like a knowledgeable, intelligent person. Great place, and clean.

EXCELLENT service! I came here after seeing incredible reviews and was blown away by their speed…read moreand kindness! I was in and out for my state inspection

Excellent customer service, price, very knowledgeable and were able to resolve the sensor problem…read more It was a 45 min drive but totally worth the effort. They have my trust and business. Thanks

I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.

Horrible business practices and liars about majority of things. They visibly treat their employees…read morerudely and don't provide new quality parts only used "refurbished parts"

We will always bring our car to Chris while visiting Houston, TX. Thank you so much Chris for your…read moreattentiveness and getting our daughter back on the road. Chris replaced her engine relatively quickly and communicated with us every step of the way. We appreciate your patience and care with us/daughter. We truly appreciate you!! If you need your car serviced - big or small. Do NOT hesitate and bring your car here!!

Came here when my battery completely died and needed service quickly since my husband was out of…read moretown and I needed to be able to pick my kids up from daycare. They were able to address the issue quickly and their customer service was top notch. I think it's fairly affordable but honestly didn't shop around that much because I needed fast and reliable service. I would check it out if you're in need and in the area.

Always so helpful and kind. Clean place and always steady customers. I never feel like they are…read moreupselling me or trying to pad bill.

They guys at J&J Elite are awesome! I hit a hugeeeee pothole in Colorado and my steering wheel was…read moreoff centered a little bit and I got an alignment here and it corrected that problem. Great service with affordable prices. A++++

J&J are absolutely GREAT! 10/10!…read more The reason to choose them above all others: 1. They work on Infiniti's! (A lot of places don't or they will say they can but can't... J&J FIX INFINITIs! Don't waste your money on diagnosis fees when a lot of places don't know! Trust me I know I did my research around Houston, at several shops... J&J is it!) 2. They give dealership quality work without the expensive prices! (I am grateful for all of their hardworking. I am accountant so costs are very important to me.) 3. Customer Service is unmatched! (They worked with me when it came to getting my car worked on while I was at work. Working with my schedule was so helpful so I wouldn't be car-less!) 4. Customer Service AGAIN! Communication is greatttt! Very responsive, they worked with me with financial accommodations and they vacuumed my Infiniti (complimentary)! Thank y'all J&J for fixing the complicated issue with my Infiniti and getting my check engine light off! Y'all are great! Whenever I need something, I will be back! Thanks again!

We have never hesitated taking our cars to Kindall. Nick & Billy are friendly, professional,…read morereasonable, honest and always repair our vehicles! we have recommended them to others who have had the same experience. Waiting area is neat & clean with coffee & water always available.

I have taken my car to Kindall since I moved to the Heights years ago. They are honest and…read moreefficient and a great group of people. It's rare to find places you can trust with your car these days!