The customer service is decent but the communication with customers through email to discuss custom…read moredetails to an engraving has been NON -EXSISTENT. I sent several emails waiting for a response over the last 48 has been extremely poor. It took a phone call to acknowledge my email and then I was told their would be a follow up email and here now over 24 hours later no follow up. Do better Valliani's at communication with your customers.

I would not recommend making any purchases from the Valliani store in Visalia, CA. The…read morereturn/exchange policies are not clearly explained upfront. When I went back to exchange my watch a second time, I spoke with Belen and Jorge, and neither made any effort to provide good customer service. I was told the watch could not be exchanged because links had been removed -- something they offered to do without me requesting it. Instead of working toward a solution, they repeatedly quoted policy and showed no concern for making sure I left satisfied. Needless to say, I walked out very upset and disappointed. This experience was a reminder never to buy from a chain jeweler again. At Valliani, Belen and Jorge seemed to care only about making the sale, not about the customer

I've been a customer since early 70 awesome people from gramma &granpa floyd to dubby Kristine and…read morestaffs I can't complain helpful accommodating and understand your need and what you were looking for I don't mind driving 300 miles if I have to they're trustworthy

This is a wonderful family owned business who go above and beyond in customer service and…read moresatisfaction! I highly recommend Hanford Jewelry and Loan they do honest business and treat their customers like family!!

Raquel you rock! Thank you for helping me find my forever wedding ring! Raquel went above and…read morebeyond to help me. After searching all day at other jewelry stores Kevin's Jewelry store had the best prices and customer service and their jewelry is absolutely beautiful. We are forever customers now! Don't bother going to another store, go see Raquel first!

Can't remember if it was Nancy or Vanessa that helped me get a free gift (pair of cubic zirconia…read moreearrings) Thank you Kevin Jewelers! Great value :)

This store is full of positive energy and makes the store sparkle!! Very beautiful place to shop…read morefor your forever love ones and special occasions. Never say No to jewelry will make you feel beautiful and shine. Come and shop today for your special someone

This jewelry store is amazing! Came in to get my daughters ears pierced (she's 5). Brandy is who…read morehelped us, she is awesome! My daughter cried after the first ear got pierced. We were there for more than 30 minutes trying to calm my daughter down to get the other ear pierced. Brandy did an amazing job! She was so patient, kind, and never rushed us. Thank you so much for a good experience.

While customer service was good, the engraving work I had them do was sub par at best. I really…read morecouldn't believe that they thought this was an acceptable product to turn over to a customer. The price I paid was fairly high as well. Very disappointing for such an established business.

Took my U.S. Army Military Ring to this place and was greeted by Jennifer the second I walked in…read more Jennifer was courteous, friendly, and very professional as she processed and sent out my ring to the ring manufacturer to replace the stone. Only took a few short weeks for Jennifer to tell me there was no charge on the ring since it was still under warranty (which I had no idea it was still under warranty). My ring came out beautiful!!!! Just as beautiful as the day I bought it over 15 years ago!!! Even though I didn't purchase anything at Michael's, their service alone was 5 stars!!! Excellent!!! I can see that this business is very honest and they know what they're doing, you can't go wrong at Michael's Jewelers! I highly recommend this business to everyone! You've made this Veteran feel at home...thank you kindly Jennifer, and God bless.

Melissa is their best sales representative she goes beyond expectations! Their prices are the best…read morein town!

I have been here three times now over the past years to get my wife gifts. The first time, I had a…read moreMelinda help me out. First time I went in, I was a bit timid not knowing anything about jewelry since I hadn't purchased any in a long while (I still dont to often), but she has listened every time, and led me to what my wife seems to love. Been married almost 22 years, she knows what my wife likes, so I will be a long time customer ha thank you.

I went in, not knowing what to look for. It was also my first time shopping here. The women…read moreworking in the store were very friendly and helpful. I can't speaks for the selection, being it was my first time buying something from Lane Bryant, but it was well stocked and well organized. The clothing looks to be well made. I found a cute jumpsuit in the clearance section.

I like coming here when visiting but the sale are not really sales unless one gets the final…read moreclearance for cheap. Yeah today it was but one regular priced item and get half of the other other but $59 for a blouse is kinda ridiculous at times. Most martial is so thin or missing parts of the shoulders aka cut outs, that I feel I'm paying more for less. Is it just me???? I don't mind spending on quality but when I feel like material is missing, well I ain't paying full for nothing!!!! The staffs are always friendly tho and greet ya. They always ask to open a LB card but that's not necessary when I shop clearance. The store is clean. They have a nice selection of stuff but little over priced for the quality of most of their clothing. But I frequent it from time to time.

Harvey is the best. He's the only jeweler I can trust. I…read morelive down in Southern Calif close to the Huntington Beach area and the jewelers here are overly expensive and not very talented at all. When I broke my tiny box chain necklace I was devastated it's the only chain I can wear that doesn't irritate my skin or get all my curly hair caught up in it. He fixed it and I can't even tell where the damaged area was. The service charge was also amazing , other jewelers practically told me i needed to purchase a new chain. Thank you Harvey!

Installed my watch battery quickly. I will be a return…read morecustomer. Owner is very nice and welcoming.