Needed a watch battery replaced. They fixed it on the spot. $25 with a year warranty. Friendly…read moreservice.

They are an exceptional jewelry store. Michael's designed several pieces of jewelry for me and…read morethey're just beautiful Honestly, I wouldn't go any place else

Came here to look at engagement rings and we, unfortunately, left really disappointed with the…read moreexperience. We were hoping for someone who would walk us through the process, or at least explain different aspects of ring shopping. Instead, our salesperson explained basically nothing about the process or rings, and it came across more as her just pushing the biggest diamonds. We also mentioned that we are currently long distance, and her reaction (raising her eyebrows and almost laughing) made us feel uncomfortable. We eventually decided to leave without choosing or buying a ring (again, it was our first time ever looking). She told us that if we came back and wanted a ring, we should make sure to ask for her so that she could get the commission, along with a comment about how that is how she gets paid - which is fair, but when matched with an irritated attitude, not explaining anything about the process, and seemingly blowing us off because we were just looking, it was more upsetting than anything else. The comment about the commission basically sums up the whole experience. We were looking around for our first time, with no idea how any of it worked, looking for someone knowledgeable who seemed interested in helping us find the right ring, but instead, we walked out feeling like the priority was making a sale and earning commission rather than helping us. We decided to purchase elsewhere (with a salesperson who did mention commission but was helpful and kind throughout the whole experience) and would not recommend to others.

I fell like I got robbed. I got my grandpas ring re sized and I feel like it's half the weight. I…read moreshould have weighed it before that's my mistake but I'm pretty upset. I understand that it's smaller but I feel as the value is half of what it was. Don't recommend getting your ring re sized here.

Going into a fancy jewelry store made me a little nervous. I've been in others around town, and…read morethey made me feel like I did not belong there. This was NOT the case at Raphael's! I called first to see if they could polish the opal in my wedding ring and resize another ring for me. I felt instantly comfortable when talking to the woman on the phone. She was so kind. When my husband and I went into the store, we were promptly greeted by the woman and man working there. They were both incredibly friendly, informative, and took their time with us. The price for both services was very reasonable. They got my rings back to me within TWO DAYS and even gave me some knowledge on how to preserve my opal. Words cannot describe how I felt when I saw my wedding ring. I was in shock. I walked back to my car with the biggest smile on my face. The picture attached does not do it justice. They went above and beyond for me. I cannot wait to go back and have more time to look through their selection of jewelry because the little bit we saw was beautiful and unique. Even my husband was impressed when I showed him the ring after the service. We both agreed that he and I will definitely be going back here for future jewelry purchases and maintenance.

100% recommend Raphael's. I went in and discussed my wants a week later Raphael had the most…read morebeautiful ring for me. Patient, kind and creative!

Quick watch repair and very nice options on jewelry! Definitely recommend going here for watch…read morerepairs and jewelry needs

Repair clock on time even though it was 40 yrs old ez to find friendly people many nice things to…read morebuy

Super service, very knowledgeable and helpful. Take our clocks to him regularly... very nice…read morecouple.

George is great at what he does. Makes house calls or you can bring it to his shop. Always on…read moretime (pun intended)! I've been using his services since I inherited my mother-in-laws millennial edition Howard Miller grandfather clock several years ago. His work is perfect.

Took my sons gold chain to get fixed. Was given a whole different chain. When i took it back lady…read moredid not try to fix her mistake. Never go back to a place like this.

From the owner: We are a family-owned and family-run business. We sell, buy, and repair gold. We can also create…read morecustom gold orders. We also sell, repair, and replace batteries on watches. Somos una empresa familiar. Vendemos, compramos y reparamos oro. También podemos crear pedidos de oro personalizados. También vendemos, reparamos y reemplazamos las pilas de los relojes.

Quick service. My watch was sized in less than an 20 minutes and is perfect. Every other local…read morejewelry store I went to didn't have the necessary tools or were worried about damaging my watch.

The have a great customer service & they are very quick. I got three of my watches done today…read more The warranty on the batteries are good for 1 year. Even better. They also do Movado watches and replace the crystal, just check in with the manager for that one. I'm definitely coming back here & should have came here first before going to Fresno.

Game Qore is a rad spot. I came in here having heard that they do pokemon league play and…read moretournaments. It wasn't the day of, but their staff were happy to point me towards their available pokemon TCG offerings, and I picked up a couple singles and some penny sleeves. The staff have always been super helpful and friendly, and didn't make me feel unwelcome at all. I loved seeing the other gaming supplies they have, especially the retro consoles and games. Lots of good options throughout the store. A cool and fun place to visit. I'll be glad to stop by again another time.

Called them on them phone to ask if they buy a certain product and one of their employees said they…read moredid when I got there they said nobody would have said they buy that certain product. Drove from a different town, all for them to say none of the employees would've told me that over the phone. Very unprofessional

I came to Visalia Jewelry & Loan to turn in some silver coins. I was lucky to get to work with Jose…read moreon this transaction. Jose provided exceptional service. He was patient and thorough and explained the process in an expeditious manner. Overall, I am very pleased with the outcome. The price given for this trade was very fair and unexpected. I would definitely recommend Visalia J &L for your precious metal transactions. I understand that they also sell and deal in used luxury goods such as handbags, wallets and jewelry.

Great customer service and ended up getting more than what I thought. I left very happy. They have…read morea partner store in Fresno as well, Fresno Coin Gallery. For all your pawn need, come here.