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    Don Roberto Jewelers

    4.7 (3 reviews)
    Closed 10:30 am - 6:30 pm

    Services - Don Roberto Jewelers

    Jewelry repair

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    Famulare Jewelers

    Famulare Jewelers

    4.8
    (241 reviews)
    $$

    My husband and I brought in a family heirloom Into familiar…read morejewelers. We wanted to have a Solitaire set into a new engagement setting. And get a wedding band to match. Annie was so wonderful in helping me find the setting of my dreams. She was so sweet, personable, and helpful throughout the whole process. I'm so grateful for the time she took with myself and my husband to work with our specific situation. Even when I changed my mind a couple of times on my choice of settings. She was always patient and helpful throughout the whole process. I would recommend Annie to anyone who was looking to find their perfect jewelry needs. 10 out of 10 experience.

    I have been meaning to update my review after a truly horrendous experience. I am mixed on how I…read morefeel because it could have been only coming from the woman working the counter and not the owner or the jeweler. I had been going to Famulare for a decade, and had many pieces worked on or created here. I had dropped off two watches my husband inherited from his late brother, they were sentimental, and I had also dropped off a ring that I needed a stone reset in. I commute and would have needed to pickup in one trip on a weekend. A woman working called because the watches were done, and she wanted them picked up immediately during the week even though my ring wasn't ready. I called to tell her I commute, and can't come during their business hours. She was very agitated and said they can't hold the watches in their safe until the ring was completed and made me feel incredibly uncomfortable with not being able to pickup like they wouldn't hold my watches safely. I asked over two or three calls to pickup my order on the weekend which she pressured me to come during the week despite not even being able to get there in time. It's almost like she wanted me to take time off work which was outlandish. When I made it there a couple of days later, thank god my ring was done and I could leave and never return. Although the other staff was apologetic, I told them what damage her behavior did and that I don't think I would return knowing they don't value the customer's time or even make the customer feel like our valuables were being kept safe. Not sure if I will return, they comped my fee which I didn't ask for but I am not sure I would bring anything else in. It's a shame. Ten years and I'd referred people and one person soured my experience.

    Don Roberto Jewelers - jewelry - Updated July 2026

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