The price is the price. We shopped around and were happy with our deal. I like no back and forth. First hello, test drive, financing and driving the new car off the parking lot was 1 hr total and did it on my lunch hour! Always seem to have great condition new cars available First time experience here and we will be back! read more

We have purchased our last three vehicles from Don Sitts Auto Group. Our most recent purchase was to replace our totaled Audi Cabriolet. We wanted the same style vehicle but newer. Todd and Rob worked some magic and found one out of state. We LOVE our car. Great job guys on finding us this vehicle !!! read more

Don Sitts Auto Group - Car Dealers Near Me - Cuyahoga Falls, Ohio

being a single woman at times it's hard with the rumor of everyone taking Advantage or going to the wrong place. Once again Don Sitts had such patience with me and were kind. Rob made my appointment and Jacob cashed me out. Always I am pleased I put my trust in them. Such a clean dealership - i know the Lord led me there. Christian business that you can feel comfortable with. Thank you so much for taking care of me and my vehicle once again. read more

Only place I will buy a car. Been dealing with them for over 20 years and I couldn't be more satisfied.

I purchased a 1986 corvette last May online unseen from out of state, it turned out to be a great purchase, The car got checked out by my mechanic for 2 weeks and couldn't find anything wrong with it. I already have left word with them to notify me if another similar car comes across their lot. The whole process was made very easy and will do business with Don Sitts again in the future read more

I purchased a SUV from this dealer from out of state. The car was ready for test drive when I arrived and it seemed like a good vehicle albeit pricey. I decided to close the deal and everything seemed to go ok. When I got the vehicle home, it wouldnt pass inspection with a trashed ball joint. I shouldnt have even been driving it on the highway, the ball joint was that bad...why didnt they look over the vehicle for such an obvious safety issue... The next problem was the vehicle had a lift kit installed and the service tech needed manufacturer information in order to purchase a replacement balljoint / upper control arm. Several emails to the dealer to see if the info could be gotten from the previous owner..NO RESPONSE Next it turned out the wheel locks on the truck didn't come with a key. Again reached out to the dealer to see if the previous owner had any idea where the key was and you guessed it..no response from the dealer. Would have been very easy to get this info, even easier to reply to my emails. Apparently this is a dealer that cares until you leave the lot..BEWARE! read more

Buyer beware. Don Sitts in Cuyahoga falls is trying to sell a rollback with only ONE caliper working on the whole truck that wasn't told to us until AFTER our test drive. On top of that the salesman rudely laughed when we said theres alot wrong with the truck Including lights and suspension work when asked if it would be fixed before purchase and said "NOPE not gonna happen." We went there today with our 10k in hand to put down towards the truck. Anyone interested in the rollback pictured -- take a mechanic with you and overlook the truck. Definitely a lemon and would hate for anyone to get stuck with a $30,000 work vehicle with not all info disclosed on it. read more

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I was looking around all of north-east Ohio for a certain work truck. When I found the one I eventually bought at Don Sitts, I had to believe there was some catch. It was clean, they had replaced the tires and, best of all, that sticker you always see on the window of used cars, the one that says "no warranty?" They GIVE you a warranty. It's not long, but long enough that if you have any major problems right away, you won't have to shell out a bunch of money to keep your "new" vehicle on the road. The sales guy was great, very straight-forward, polite, if a bit un-educated about this particular truck. I offered somewhat less than the asking price and walked out after some haggling, expecting that I would never again hear from them. After all, the price was the lowest for this model and this mileage I had seen anywhere within a few hours' drive. But wait! Their finance manager called me, twice, that same afternoon, then again two days later. They WORKED for my business. How refreshing is that? My only reason for not rating five stars is that one rather minor sort of "used car salesman" trick was attempted, and foiled. Aside from that the experience was great. They have good products, they have good people, and they found a way to get me into that truck, at the price that I stated when I walked through the door. I would take anyone there and not worry that they would be disappointed. read more

I have been going here for a long time. The sales Crew is great. They always have a great selection of cars. The owner is on site a lot or his son and they care about every customer. If there are any issues they hit you with a great service department. All the family vehicles get serviced there. No job too big or small and they communicate with you every step of the way. Awesome Dealership. Great service. read more

Typically, going to a used car dealer is stressful experience for me. Going to Don Sitt's is the opposite of stressful. The salesperson, Kevin, was very helpful in finding a vehicle that met my needs and price range. My wife and I were given plenty of time to test drive the cars and service issues were openly discussed. The vehicles are not the most aggressively priced but are fairly priced for the excellent condition they are in. We picked a Toyota Highlander Hybrid with the warranty and couldn't be happier! We plan to service the car here and get our future cars here. I believe they stand behind there cars way more than the typical used car lot, in fact I've had better here than in many new car dealers. One last thing, this is the first auto dealership that I've had other customers come over to me to vouch for the integrity and vehicles found here. Great job!!! read more

Don Sitts Auto Group takes the stress out of buying a pre-owned car. We all know what a headache and heartache it is when talking with a car salesman- are they telling me the truth, are they really looking out for my best interest, are they truly selling me a lemon. The team at Don Sitts is not your typical team- they want you to be happy- happy with your experience, happy with your car, and happy with the savings you receive. They know if you aren't happy you won't be a return customer; like myself, my wife, my dad, my mom, my cousin, and my brother-in-law. We also take our cars to Don Sitts Auto for the service of our vehicles- the staff is incredible. I don't know the first thing about cars but they take the time to show me and tell me what we are looking at under the hood. They are also kind enough to let us know what service can wait and what can't- they are fair and concerned about our safety as well. If there is 1 word to describe Don Sitts Auto Group, and this word isn't used much with car dealers, INTEGRITY. The entire team Sales, Financing, and Service all have integrity- and that makes me a customer for life. read more

I purchased my car from Don Sitts in 2008 and have been completely satisfied since. Darlene helped me pick out and finance my automobile, even with some minor credit issues. They found me a great and reputable lender and an amazing interest rate. From there, the follow up and service I have received has been exemplary and very professional. All the service guys, especially Jeff and Rob have taken great care of both me and my vehicle for the last 6 years, be it general preventative mainatenance to helping me with major repairs. They worked around my finances, as well as my schedule in terms of picking up and dropping off my car. Both my parents have been loyal customers of Don Sitts and they have earned themselves another member of the Esposito family as a lifelong customer. read more

I am very happy with my experience at Don Sitts. Mark H was wonderful and made me feel very comfortable. I went down first time with my girlfriend and he was very kind to the both of us and I felt good about the dealership. This time I journeyed down to look at a SUV with my mother who is very talented at car shopping and I value her opinion higher than my own. She was treated very well even when asking some hard questions and looking for the right answers. I had a couple requests and everything was down without any issue. Mr. Sitts was a phenomenal person and made us feel like we were at the right place. The car is in unbelievable condition for the age and miles. I have only owned the car for about 12 hours but I feel so great about my time there. The store closed at 4pm and we did not finish until around 5pm and there was no pressure at all and the deal was done right. v. HIGHLY recommend shopping here. I really feel you will be in the right to shop here and it outshines most of the other dealerships that I went to. Jason was also very nice and got things done. They even asked about my research and survived my 20 minute dissertation on Alzheimer's research... that is impressive. Not even my girlfriend or mother can. read more

I seriously cannot even rate these guys a star. I traded in my vehicle for another that they had with a clean car fax for my son. After receiving the vehicle I noticed that there had been damage to the front passenger fender and door. I asked them to fix it and they had the vehicle for 2+ weeks while wanting to have another key fob made that they promised to have done. Two weeks later the vehicle is completely swirled with buff marks where they attempted to "fix" the damage. Damage is not to my satisfaction but am done with these guys. Key fob, no where to be found and they said "oh, our key guy is horrible and we are looking to get rid of him; we will have another guy come out Monday to have it done for you". So, I come back again to get the key fob and of course they give me a fob that is not the correct one. These guys are an absolute joke!!!!! Todd is probably the worst sales associate I have ever come across and the sales manager is the "sales guy" you will ever meet. I really thought that they had a good reputation and wanted to do business with them. Oh was I mistaken! They are the worst!!!! They have no interest in making sure all your needs are taken care of and only want to get things done ASAP. DO NOT BUY FROM THEM!!! I will certainly make sure that everyone that I know does not buy from them. Weird that they have signs all around their dealership saying how a satisfied customer is the best customer but they certainly do not practice this. Not to mention that after taking the new vehicle home for two weeks with my transferred plates they still did not have them updated. So my 17 year old son was driving around with expired plates for a week that they knew about!!! These guys, especially Todd have NO IDEA what is going on. Very Sad! read more

I was very pleased with the purchase of my car from Don Sitts in September 2009. I will definitely go back to them.

I can't say enough good things about this dealership. I bought a pre-owned Aspen from them a year ago. They were so nice and helpful. No pressure. Good price. Good trade in. I had a question or two since then and needed some paperwork. They were very very helpful and nice. We drove almost an hour to them and they were worth it! We worked with Curt and Larry. I would ask for one of these guys. Even the paperwork lady was excellent! read more