I was initially contacted by Mark Shinner, owner, to schedule an estimate. Mark said his son Adam…read morewould be the person coming out. Mark did an initial measurement and quote. Once we agreed to the type and pricing for these Vistamark windows and a small down payment provided; Mark and Adam scheduled their installer to come out the following week. Scott came out about a week later to refine the measurements exactly. The windows were ordered shortly thereafter through their Waxahachie plant for Vistamark windows. The link discusses the windows in great detail: https://www.youtube.com/watch?v=Vz_F-v2bvvs Statewide Energy Solutions advised us in the contract that it would be 4-8 weeks for the manufacturing of the windows which worked great for our schedule. Mark called to inform us of the date for installation. We have 28 windows so it was a 2+ day job. Everything was done professionally and cleanly. We felt very comfortable with Scott and his crew while they were installing the windows. Adam was available if needed but once the pricing was agreed upon there wasn't a lot of need for our interaction with a few exceptions. Adam responded promptly when text or called. In summary we are happy with these beautiful new, energy efficient windows, having replaced our builder grade windows from 24 years ago. We had several other window companies out over a year's time with prices all over the map. Statewide Energy Solutions has a solution for your particular needs and they stand behind the product and warranty.

This company and the owner stand by their product. I had windows installed by them a few years…read moreago. The windows are still in great shape. The owner stands by the warranty and responds quickly if there is an issue. Best decision I ever made was to use this company for my windows. They had stood the test of time.

I'm going to be honest here because it's expensive to replace windows. I believe you need to be…read morecrystal clear in your expectations of wanting the installation and complete clean-up done & if you do have even one issue take pictures and communicate with the company. They absolutely want to keep their reputation at the top and will do everything in their power to make sure you are satisfied with their work. My neighbors are looking to use them now!

We received a flyer in the mail ( Paris, TX) so we reached out to get a quote. Excited that we had…read morea walk-through scheduled for Friday, both me and my husband came home early. On that day at the scheduled time they were a no show. My husband reached out and they said they would come Saturday. Saturday morning they texted my husband asking us to go outside and get the window measurements. This was not acceptable from a business that is seeking to get my business. That's too bad because we were going to get them to do our mother in laws house also in the country that has lots of windows. Future notice if we have to do the measurements or any prework that is normally done by the business then that's an automatic NO for us..... TMS

I found this company in an online search. I was looking for a specific type of window. I had…read morealready done a search to find out which window manufacturers make the window I was searching for. Marvin was one of 4 manufacturers that build this specific window, which this company sells. Amazing Exteriors is close to my job, so I stopped by after work. I walked in the showroom and a lady came out from the back and greeted me. She asked what I was looking for and I explained the window type of window I needed. She then said we only take orders for 3 or more windows and they didn't have the type of window I was looking for. I explained to her I had already done online research and asked if they sell Marvin windows? She replied yes, so I said that Marvin does manufacturer that type of window. So, she said let me go speak to the salesperson in the back. By the way, he never bothered to come up front and speak with me. She came back and told me he said, "we don't do that." Not that Marvin didn't make that window, but we don't want your business! This company must have so much business that they don't need any new customers. The fact that you have a person that works for a company that doesn't even know the manufacturer they use makes a specific window I was looking for speaks volumes for me. And...the fact a salesperson doesn't even come out of his office to speak to a potential customer also says a lot! I own my home and have many things this company sells that I could need in the future other than a window. I found another company that actually wanted my business and solved the problem for me. Which after reading these reviews on Yelp I'm happy I didn't use Amazing Exteriors for the project. I would have given no stars if the site would have allowed. But I had to give one star to post the review. JS

The wooden parts of our house (75% brick, 25% wood) were getting a little ragged around the edges…read moreand wanted to do something better than doing the usual cheap repairs and repainting, and decided to completely replace all the wooden parts with pre-painted Hardie board which lasts many years beyond the typical wooden siding. After speaking with various Hardie board contractors, we invited Tony Cicora, the sales and design consultant with Amazing Exteriors, to come out and get the ball rolling. He was absolutely awesome! He explained the whole process from beginning to end, how the work would be done down to the last detail, showed us a wide range of designs, and helped us with a design scheme for our house that my wife absolutely loved, and got the paperwork started, including taking care of the permitting process with the city. I know we asked about a million questions, and Tony took the time to answer them all. (Thanks Tony!) As we couldn't afford to do everything our house needed this year, we split it into two parts with the main wooden parts of the house being replaced this year as Phase I, with plans to replace the eaves and soffits next year under Phase II. We appreciate Amazing Exteriors was willing to accommodate us by making the project more affordable by splitting things up. Soon afterwards Amazing Exteriors project manager, John Friesen, reached out to us and came by to get the critical measurements needed to order the materials needed for the job. We asked more questions and John took the time to answer them as well. After the permitting was done, the team showed up, stripped down the wooden parts to the studs, replaced anything rotten or sketchy, installed insulation where it was needed, installed OSB, then a high quality weather barrier, flashing etc, an additional layer of foam insulation that was molded to the Hardie board, then the Hardie board, and then caulked it all up. As far as I could tell, the construction method they used was superior to the original construction used when the house was originally built. After the team left, I was contacted by Rucheli Silva, the Quality Inspector for Amazing Exteriors. She let me know she was there to address any concerns or issues we might have had during the entire process so she could address them and get them resolved. Fortunately we only had a few small issues that were immediately resolved and addressed by the onsite foreman Delberto (sorry, I didn't catch his last name). There were a few out of scope things I needed to complete such as replacing the outside eave lights, and replace the backdoor fixture and outlets with new ones, and a new doggie door, and once I was done with those details, Kenny Griefnow came by to take care of the final punch down lists items that needed addressing after the main team had left, like last spots that got missed or anything else of concern to us, of which he did an outstanding job of addressing, and leaving no stone unturned. All that needed addressing was to caulk the inner side of a one of the windows (which was difficult to see so I can see how that happened), and to place a piece of support siding under the new outlet that had been installed, and to caulk around that, and caulk around where I had installed the new doggie door, all things which I had installed after the team had left. Overall impressions? The wife and I absolutely love the work that was done from the quality to the final appearance. I'm an engineer so I totally appreciated the effort that was taken to make sure everything was rebuilt even better than when the house was new. My wife and I both love how great it all looks, and we won't have to worry about anything for many years to come. As far as Amazing Exteriors, their people and the work done, I have absolutely no reservations about them and the quality of their work and would go with them again in the future in a heartbeat. If you read down to here, sorry for such a long review, but I did notice some past reviews that were less than spectacular, but my take away from all this is that Amazing Exteriors is working hard to address those short comings by putting into place the people and processes to make sure they surpasses all expectations of the customers they serve. They certainly impressed me and frankly, I am very hard to impress and I wanted folks to know they are trying really hard to earn your business as a Premier contractor. They have put into place one of the most generous warranty programs I have ever seen anywhere, so they mean business when it comes to customer satisfaction and a job well done.

We had a wonderful experience with The Window Authority. The responded very quickly when we reached…read moreout for an estimate. Tripp was very proactive, helpful during the estimate, and communicated well when we were looking to get scheduled. Gene worked with us to once we approved and he was also very communicative and helpful leading up to our install date. The crew that came out was friendly, efficient, and the windows look so much better now! Highly recommend

I have called multiple times asking for a quote and was told someone would get back to me soon,…read morehowever no calls have been returned.

We are so happy with our new windows from Scott and are so glad we went with him after getting…read morequotes from the other big companies that advertise all the time. His price was better, his answers to our questions were straightforward, his crew showed up on schedule and completed the whole house in 3 days including clean up. The insulated windows immediately cut the outside noise coming into the house and my electric bills over this summer were consistently 30% lower than the last 10 years we have lived here. Plus now that we have screens we can finally open up the house and enjoy some fresh air on mild days. Definitely recommend. Thank you Scott & crew!

Scott was very responsive! Great Communcation. I only had four windows replaced but always felt I…read morewas an important customer. Two of his installers came on Friday, they were very courteous, friendly and did a great job. Will use again. Wish I had done it sooner! Jay

This has been a bad experience for me. This is one situation where you actually have to begin…read morepayment before work is done because I signed the contract in March 2022, didn't get installation until October 2022, parts were broken and mismatched and attempted to fix in December 2022, and no one has responded to any of my calls or emails since and it is now May 2023 and over a year since things began. Tell them no soliciting and you mean it.

We had 40 windows installed. Took a year with a total of 6 installs due to defective windows. Had…read moreanother one we just reported today. I thought once they were all in, my problems and stress would be over. Not true. Nobody can clean these windows. Have tried multiple window cleaners. Once the sun hits them, they are so smeared. It's embarrassing. I can't even successfully clean a window that is accessible to me on the lower level. Also dust just sticks to them. Something very wrong with the film or finishing on the windows. Great warrantee but who wants to keep ordering replacements with the same results? Not sure what our next move is. Can't live with this.

Great customer service. Very knowledgeable sales representative. Price is affordable for great…read morequality windows.

The fellow who came over wanted $$12,000.00, that day. He estimated 36K then kept giving me…read morediscounts if I paid today. Not cool. I told him to send me a proposal first, which never came! Then he called and said he could not do the work. Something was too hard. Rip off

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.