Well stocked store and the price is right. The ability of earning of reward points for discounts is…read morenice also. The staff is always very friendly and helpful.

The worst possible grooming services ever!!!! Extremely rude, unprofessional!!! Turned away my…read morelittle puppy only because he (the groomer) found no chemistry between himself and my pup. Bluntly said "I'm not grooming him, he just nipped me". To which I replied that my dog had very bad experience in the past and is very afraid of any kind of strangers approaching him with the open hand. After I asked to speak with the manager, I was met with more rudeness, pretty much saying that if the groomer doesn't want to service my dog, there's nothing I can do. I said to the manager that when you choose to become a groomer, you're going to come across animals who are intimidated and scared. It's normal, that's why I had given my dog acepromazine (tranquilizer) which I had gotten from my veterinarian.

Ashleigh is a master! She does BEAUTIFUL work. Just look at her Facebook photos, that will show…read moreyou.

Ashleigh is the best!!! We are so lucky to have her. My dogs love her and always look perfect…read morewhen they come back.

First time kenneling in many years and had serious concerns with the care of a pet we consider a…read more family member. The owner and staff did a wonderful job informing of their business and care of our dog.

They were great with my dog! I had a family emergency, and they were recommended by my vet. Are…read morethey strict with getting required information, yes, but this is only for your dog's safety. They sent me a report card for my dog while he was there, I loved it! It was my dog's first time at a kennel, and I plan to use them again, if I need a kennel!

Monica is the best---this year has been crazy at work so she has helped me sooooo much the past few…read moremonths walking my lil Honey Bear Deva... She is outgoing, fun, and most of all my lil pup loves her! 5 stars for sure:)

Monica is great with my German shepherd. We are new to the area and left a great pet sitter behind…read moreso I'm glad we found someone locally we can trust. My pup loves when she comes to let him out and I can always rely on her even with last minute requests. She has truly been a blessing. Highly recommended!

Snickers and I moved to Philadelphia a few years ago and while I am no longer in the suburbs, I…read morejust wanted all the PetSmart staff to know that Snickers will be celebrating his 7th birthday on Thanksgiving!!! A lot of my friends haven't heard of a Guinea Pig living so long! I take excellent care of him, thankfully he has been a healthy Guinea Pig. Snickers has outlived our family dogs. He's still happy, healthy and playing with his toys, he's a very happy piggy! Before I adopted Snickers, I bought lots of goldfish and aquarium supplies at this store years ago, everyone was very helpful and took good care of the pets. There was a PetSmart in Philly, and I wish that spent more time with the small pets. I have better memories of this store!!! Here's a photo of Snickers! So glad that he's living a happy life!

I decided to change 5 to 1 stars only because the Manager is a snob. Everyone that works there has…read moregood manners, very knowledgeable and loves to help but I've had issues twice with the manager Rich. He acts like he can be lazy and get smart with the customers when this is a business. I called just now to ask if they had the hard blue dog pool, he said they stock them in different colors that I can see which colors they had when I got there. Unfortunately I had to call back because I didn't want to drive there for the blue pool & they didn't have it. I called back got Rich again, asked if I can speak to someone who can tell me if something specific was in stock. He told me, that's not what we do here, you order online and we pick it and that's how you find out. I have an only store gift card so I told him I wanted to pick it up and needed to know if they had it. (What horrible customer service, he could have just checked the first time instead of making it so hard) so then he tells me, I have to walk all the way to the front, just to tell you if we have the blue pool in stock? I couldn't believe it, I can't believe that he's a manager or even has a job there. He eventually told me they had it and that he's the manager. Last time I placed an online order but had to pick it up a little earlier because I had to leave work and spoke to him, asking if I can get my order sooner that I'm on my way? He told me no, I had to wait for the email. When I picked up the order and he grabbed the frozen fog food, he looked down mad. I'm definitely making a complaint to corporate. Too many nice people deserve a job that he obviously hates.

The team at Stay & Play are so good! Our beagle puppy, Watson is so happy to see them and gets…read moreexcited when he gets to go to "school". So far we've only done a few single days of full day daycare but we're about to board him in a few days and every time we mention "school" he gets super excited! At pick ups he's happy and he's exhausted by the time we get home. Staff is professional, welcoming, and have made us feel so comfortable with leaving our puppy in their care. Thank you!!!

My baby Chloe loves it here!…read more I am a new mommy to a puppy and have anxiety from time to time.. and stay and play always reassures me & very patient with me. Carol is heavens sent and answers all my questions thoroughly and gives me updates when I request. She makes time to send me pics & I love how they post pics on their social media. Right now I'm missing my baby and trying to enjoy vacation but I'm glad to know I left her with a great and loving place. She was there for the full day last week and cried in the parking lot when I picked her up. I can tell she missed it. She's a puppy and they matched her with a perfect match (another puppy) who she played with and also slept in the room with. I love that she is never alone and they have cameras and watch everything. They take into consideration that I get worried, even give advice and very patient. I appreciate this place & they are good prices .. specially for day care. I would recommend a full day & boarding all the way! Thank you to Carol, Cheryl & the team

Best all around. Know that owner for years. He is the dog whisperer!…read more You and your pet will be satisfied!

Great place!!! My dog is treated with lots of love. Wally takes his time to make sure that dogs and…read moreowners are comfortable with the whole experience.

Last Act of Love is a home euthanasia service provided by Dr. Donald Shields, DVM, a retired…read moreVeterinarian, He provides a valuable, compassionate and wonderful service for pet owners who wish to have euthanasia performed in the peace and quiet of their home. He is flexible and provides a prompt response for requests for his services. Our dog was diagnosed with inoperable cancer. Rather than put her through the trauma of another trip to a veterinary hospital we chose Last Act of Love. Dr. Shields arrived on time and conducted the entire process in the peace of our home, with our dog rested in her Mommy's arms. Dr. Shields never rushed the process and his compassion for the entire was process was fabulous. We would recommend him, without any reservation, for this service to any pet owner who wants to have their pet in the peace and comfort of its home.

I wanted to express my deepest gratitude to Dr. Donald Shields for his kindness and compassion…read moreduring a very difficult time. Last year, I had to make the heartbreaking decision to euthanize my dog due to a diagnosis of Idiopathic Aggression/Rage Syndrome, a decision that was mandated by a court order. Dr. Shields came to my home for the procedure, making a 45-minute drive to be there. What I want to highlight is his incredible patience and kindness - on three separate occasions, I wasn't able to go through with it, and he came back each time. Despite the challenges, he remained understanding and compassionate. I'm so grateful for his professionalism and the care he showed my pet and me in that moment. Thank you, Dr. Shields, for your kindness and for making a tough moment a little more bearable.