Val and his crew are what everyone wants whenever they call a company for help: competent, knowledgeable, thorough and fair. I trust them and highly recommend them. read more

Val has handled our HVAC needs a few times this year (A/C maintenance and replacement of the motor/logic board for furnace), and we plan to continue using Cold Zero for our future needs. Response time is quick and scheduling is easy. Most of all, I don't feel like I have to be on high alert that I'm being overcharged or sold needless services. Val has always been transparent about cost and explains the work he's doing thoroughly. read more

Requested a quote via yelp for air duct cleaning and was given $349 from this company. Saw after that they have an offer on yelp for $250 off! When I clicked, it directed me to call them. They said they didn't know what the offer was. They then called me back and said typical price is $600 and that I was getting the $250 off. Yea right! They had no clue the offer was up (attached is proof) and tried to get full price and not offer the coupon. Not a good way to do business. Stand by your offer and don't lie after. If you missed this and forgot to remove the offer, fine, say that and offer me something else. Don't try to make it look like I'm still getting a deal. read more

Cold Zero HVAC and Appliance Repair - Appliances & Repair Near Me

Awesome, diligent and thorough! I had my Viking Fridge (VCBB363) not cooling in my freezer area (alarms beeping etc) I did all the necessary google searches and did as much as I could to get the freezer to cool but at some point it got beyond my expertise. That's where Mr. Val comes in! Val's team connected with me as soon as I put in my request. I swear it wasn't even 5minutes and I was scheduling an appt. Val not only showed up ON THE DOT, he had a fresh pair of booties in his hands when entering our home! That's a big deal for us as we do not wear shoes in our home. He diagnosed our issue, walked us through every step of the way and did not let this older Viking get the best of him. He got it running when other places said they couldn't help. Val's prices were on point for a Viking! Way cheaper than buying a new Viking and better than buying a fridge from a big box store that would have lasted only 5yrs. I would highly recommend Val! He is the epitome of customer service and integrity. He gave me options on what to do and his expert advice on what to do/expect. It's hard to find a reputable/trustable company but Saltykoff has perfected this! read more

Cold Zero HVAC and Appliance Repair - Our doggie inspecting the work area - Appliances & Repair Near Me

See all

Service concerning my carrier a/c went very smooth from beginning to end. First, with the very helpful Maria on the phone to Val's great service and expertise in finding the problem(s) and thoroughly explaining them, also providing options and costs of repairs. read more

Quick response, Great Service and Upfront, Clear and Reasonable Pricing, I highly recommend going with Val for any appliances related issues. I'm a returning customer (stove and washer issues). For this recent visit, my washer filter motor "thingy" broke. From the minute I requested for a quote to the washer being repaired was less than 24 hours. Throughout the process he was very responsive (email and text). At the he was able to quickly identify the issue and fixed it! read more

My AC went out at the worst time possible, during a heatwave over 4th of July. I reached out to a few different providers looking for quotes and scheduling options, and Val put my concerns at ease. My questions were addressed patiently and I was scheduled for a new unit quickly. They even offered zero percent financing, so the unexpected expense didn't hurt nearly as much as I was worried it might. I'm keeping them in mind in case I have any other HVAC problems. read more

Val is super knowledge and responsive. He has fixed two separate issues with my refrigerator over the past year.

I scheduled a repair appointment and provided all the necessary information upfront, including photos and the washer model number, for a simple rubber seal replacement. The technician showed up with the wrong parts -- frustrating, but mistakes happen. What's unacceptable is what came next: it took three more weeks to get back on the schedule, and then, 30 minutes before today's appointment, I received a call saying they could no longer make it. This is the second time I've taken a day off work for this repair, and it still isn't done. Poor communication and scheduling like this waste customers' time. I'll definitely be using a different company moving forward. Consumer beware. read more

Came out same day and fixed the capacitor on our A/C only hours after it stopped working. Patiently explained in great detail what was wrong and clarified that this was not a permanent fix but did routine maintenance to keep the condenser going. read more

I used Val again and he is smart and honest...hard to find. He installed a nest therm and fixed my furance (bad board).

I can't praise this company enough - in particular Val Salt the technician that helped me with an oven repair. He was knowledge, efficient, and prompt. read more

Time for an updated review! I recently hired Val to address another issue wit the furnace (totally unrelated to what he initially fixed) and again he did a fantastic job. Got the job done, was fast to respond and again, worked with my schedule and needs. Val and his team are the best! read more

The Cold Zero team were incredibly helpful in reviewing an issue we are having with our washer. They were honest in diagnosing the problem, didn't try and upsell us, and gave us advice on how to approach fixing. Though we didn't end up using them for a repair, I would certainly look to them in the future. Val Carter, our tech, was friendly, knowledgeable, and transparent in our best path forward. read more

Val was super informative and made sure to check everything in regards to the fridge filter and water system. I definitely recommend his services! read more

Val did a great job installing a humidifier, was super easy to work with and worked around my schedule which I really appreciated. Will definitely use again. read more

Cold Zero HVAC and Appliance Repair were awesome. They came out to inspect our washing machine because it suddenly stopped working. They diagnosed and fixed the problem immediately, explaining everything along the way, and only charged us what they quoted for the inspection, itself. Based on this experience, we booked them for an A/C Tune-Up before the hotter months begin. An outstanding experience, and we are already set to become repeat customers. Thank you! read more

Val was so knowledgeable. Came prepared with the part for our freezer/ice maker just in case. Explained everything very well and was even able to give us some tips and tricks for maintaining and cleaning other appliances. Very nice guy. Would hired again. read more

Excellent communication and quick response and very professional service. Val was great to work with and I highly recommend them! Thank you!

They charge $110 for the visit. The tech said it is the AC contactor. He said you should pay $250 to get it from store because it is after noon. Then I purchased the same contactor for $40 and replaced it but the AC didn't run. Finally, I called another company and they checked and said it is the thermostat issue. They replaced the thermostat and now the AC is working. The 2nd company charged $180. I also attached the invoice here. I would not call these guys for anything. Also, after that I tried to sharer that the AC is fixed but the issue was not the contactor and you can see that this company accuses me that I fabricated the invoice myself. Very interesting how they made false judge without having facts. It seems their judgement on people is the same as their maintenance judgement. read more

Cold Zero HVAC and Appliance Repair - Invoice - Appliances & Repair Near Me

See all

Nobody provides service like Val at Cold Zero. He's reliable, personable, charges a reasonable rate, and knows what he's talking about. We wouldn't dream of going anywhere else. read more

Val came out for a consultation on some smells that were coming from my mini-split system. He was very knowledgeable and patient with my many questions and gave practical steps on what I should try in order to avoid issues in the future. read more

During a sudden heat wave, Cold Zero took my call, and remarkably was able to fit me in the day that I called. They quickly diagnosed the issue (a bad capacitor, and need for more gas). They were able to make both fixes immediatly on the spot, and explained each step and the cost to me as they did it. I paid a fair price for a job well done, which meant alot especially at a time when demand for help with A/C was so high, and the need so great. Val also shared his expertise, and helped me learn and understand my A/C system while making the repairs. Overall, excellent work and I am a fan of this company. read more

I required replacing a small 30-year-old furnace. Val came out and thoroughly diagnosed the current furnace and options for a replacement. He also noticed an issue with the vent stack that no one else mentioned. His estimate was very detailed and fairly priced. Val is friendly, professional, and knowledgeable. He knows his stuff! Would recommend. read more

Val & his co-worker were wonderful! He came the same day we called about our broken unit (in Norridge) & installed it the next day. It was very hot & he went out of his way to help us. They were professional, honest & friendly & worked very efficiently. We highly recommend them. My cousins also hired them & couldn't be happier. read more

Very quick, responsive and honest! Thanks Val for your advise and look forward to using your services in the future. As a business owner myself, I can tell that you care about your customers and take each and every recall personally and effectively. read more

Val is always on time and very professional. Wonderful work product! He always explains everything. It is always a pleasure having him service my AC and furnace. read more

Val is the best. Quick, responsible, smart, hard-working, honest. He is also very reasonable, price-wise. He has fixed many of my appliances without drama and without a big price tag. He is kind and friendly and easygoing. Highly recommend. read more

Quick response and satisfactory result! Solved the HVAC issue quickly and fairly. Happy with the experience.

We have a very old refrigerator that had recently gone bad. It wasn't cooling at all or freezing. We had contacted other techs that said unfortunately they could not fix because it may be a compressor issue and it was out of their scope. We were so lucky to find Val with Cold Zero HVAC. As soon as we submitted the request he reached out to me not even a minute later. He provided a phone assessment and even was honest in saying since our fridge was too old it might be best to get a new one. We still chose to repair and he was able to come out the very next day. He was also persistent and did not let any obstacle get in his way. He ordered parts right away, replaced the compressor on our fridge and added coolant, and he was finally able to resolve our issue. We are very happy with his work and will definitely be recommending him to others as well. read more

Val was prompt, knowledgeable and fairly priced. He fixed a blocked drainage tube on my refrigerator with care and thoroughness.

I had an issue with my furnace constantly shutting off in this extremely cold weather. So I found this company on yelp, and Val from Cold Zero came out right away and fixed the issue. Val was very knowledgeable and located the issue right away. My furnace has been running great since the repair. Im very happy and, highly recommend cold zero for any HVAC issues. I will be using them for any future problems that may come up. Thank you so much to Val and cold zero. read more

Super fast response, incredibly knowledgeable and did an excellent job communicating the root cause while also suggesting multiple solutions to fix the problems. Highly recommend and will call them first if any future issue arises. Ask for Val! read more

They came and fixed my A/C unit outside on one of the hottest days of the year. They were here quick and the price was very fair. I've dealt with companies before who would immediately go to replacing instead of fixing. It's nice to have a company who isn't trying to sell you a new unit for thousands of dollars and instead walk you through what needs to be fixed and gives you the cost up front after their assessment. read more

Val of Cold Zero is exceptional. Over the years, he has fixed my KitchenAid microwave (after another company said it couldn't be done), KitchenAid freezer (after another technician said it needed to be replaced), LG refrigerator. Most recently he diagnosed an issue with my KitchenAid dishwasher, went to the burbs to get the necessary parts, came back and fixed it...less than 24hrs after I asked for an appointment! He's honest, patient, skilled and fair priced including lowest diagnostic fee in the business. Val has guided me through warranty issues and offers his best advice even if it takes money out of his pocket to save his customer money and time. He genuinely wants to solve problems and listen to customers. Excellent and responsive communication, and punctual. Highly recommended! read more

My washer works again! Fantastic service. Valdek called and said he was running early, and could be at my place to fix my washer in 15 minutes. His estimate was spot on because he was ringing my doorbell 15 minutes later. He arrived a full 30 minutes before the window of time he'd estimated, which for me was great. My washer's spin cycle hasn't been working for several days. It'll fill up with water but then just stop. I thought it might be the knob or something, but apparently it was an issue with the latch. He showed me and then fixed it. From arrival to departure it was 20 minutes. I'm obsessive about social distancing so whilst I interacted with him when necessary, he did what was needed quickly and efficiently which I really appreciated. I was able to pay contactlessly as well. I'm so glad he had what he needed to get the job done. I'll definitely use him again if need be, and I wouldn't hesitate to recommend him to anyone. read more

Requested service and was able to get someone to take a look at my furnace within 3 hours of the initial request! Val was our technician and within 10 minutes was able to determine what was wrong. He was professional and knowledgeable! Would definitely recommend!! read more

I had a great experience with Cold Zero. Our old furnace had been struggling for the last couple weeks during the cold spell, and then last night at 3 am it suddenly started making a shockingly loud noise so we shut if off. Val was able to come out that same morning to do a repair. He quickly and straightforwardly walked me through what he was seeing, what his diagnosis was, and what my options were along with the pros/cons (costs) of each. We decided to replace some parts, so he went to the store to get them and came right back. In almost no time he had the parts replaced and the furnace working again. After making sure everything was running as expected, he went over the details of the warranty on the new parts, and provided a quote to replace the furnace should we want to do so in the future. Highly recommend. read more

Responded immediately and with price for initial call and details. Promptly made appointment and sent a text when on his way. Work completed quickly. Completely satisfied and highly recommend. read more

I'll preface this with - I have a Bosch fridge and it's a tricky machine. This review is specifically about my experience having mine repaired here. When I was seeking out technicians, Val & Steve said they were familiar with Bosch so we had them come out when our fridge stopped cooling. They were responsive and prompt, charged $80 for diagnosis and I was able to pay credit card. Per their assessment, they suggested that our power module was out and to replace that first, charging labor of $220 if I used their parts and $250 if I bought my own. This difference in labor cost seems scammy to be but maybe it's common in the repair industry. If that didn't work, they said to try the control panel. They also said the error code "Lo" meant low voltage. All of this would run around $600-$700. After a lot of youtubing & googling of the issue, their assessment felt incorrect so I had a Bosch technician diagnose. Bosch was highly doubtful that the power module was the issue and recommended we replace the control panel. So I bought one on eBay for $100, installed it in 10 mins, and now have a cool & functional fridge. They also were not familiar with any kind of "low voltage" error code in 30 years of working on Bosch fridges. All of this is to say, if you do have one of these more complex fridges, it might help to have someone Bosch certified take a look. Bosch guy was able to diagnose it confidently and direct me to the right sequencing in part replacement. This saved me a ton of $$ in parts & labor and most importantly, my fridge works again. Pros: responsive, Val put in extra time to try and answer some questions I had, Steve was good at texting me back about which parts Cons: needed more Bosch specific expertise, I lost my trust after the explanation of the error code they shared was not familiar to anyone at Bosch, and pricing for both parts they recommended was 3x what was available online read more