I've lived in my townhome for the last 12 years, but neglected my patio area for most of that time…read moreuntil I bought a new grill this summer. After a few wonderful evenings outside, I started to notice some sort of bee that I couldn't quite identify hanging around. Chalking it up to "summer = bugs" I didn't think much of it until a couple of weeks ago, when I noticed them flying in and out of a crevice between my patio and alongside the outside wall near that entryway. I hate bugs. Nothing personal, I get that they serve all kinds of important functions but I get grossed out. Bad. Flying bugs are the worst for me. Fluttering wings of who knows what (attached to something I'm going to always assume has the ability to sting/bite/slime/infect me) making their way towards me doesn't make my personal list of "Top 10 Ways To Spend Free Time" but to each their own. After checking out pricing on the larger national chain service providers for a one-time visit, I turned to Yelp and found Rob with Cloverleaf Pest Control. I'm always impressed with a quick turnaround time, and Rob came through multiple times on that front. My first call was answered quickly, and we had a conversation about what I needed and how he could help. After getting the estimate (which compared favorably to those bigger companies), and talking to Rob I felt confident about moving forward. It's worth noting that I called in the afternoon, and was able to set an appointment for the following day. When that Cloverleaf vehicle pulled up to my house for my appointment, Rob greeted me and made an inspection of the area. Rob verified for me that I was dealing with yellow jackets, and walked through their process to resolve the issue. Very quickly Rob was suited up, and making my problem disappear. It's been a day since my appointment, and I'm seeing zero yellow jackets! The process was simple and smooth from start to finish, and if the need arises again in the future I won't hesitate to call on Cloverleaf Pest Control again.

They provided excellent customer service and great pest control expertise. I'm pleased with how…read morethey helped me with my issue. I will rely on them for any future mouse/pest issues, and highly recommend them.

Joseph has helped me with my mice problem! I reached out to…read morehim, and he came out the first day for an inspection. Joseph created a detailed solution for my issue and I saw immediate results. He goes beyond the work that a lot of big name pest control companies offer. I felt immediately secured because Joseph took his time really inspecting things on each visit. Another positive is that he's very responsive. Every time I call him he answers or calls right back. I felt so supported and not a lone during this process cause Joseph was always just a phone call away. You can't beat that type of service and generosity. Plus, he's affordable, so you're really getting more bang for your buck! He's truly a pleasure to work with, and I will use him for all my pest control needs.

Xeng is amazing and very knowledgeable! He was able to answer all of my questions and is very…read morethorough. I had some wasps nest pop up that I didn't know about when scheduling and he was able to take care of all 3 that same day no problem! Absolutely love the solution he uses because all of our problems are gone and stay away for months!

Our condo was infested with ants, Robert came & did a very thorough inspection of the building &…read moregave recommendations & treatment in each unit. I was very pleased & would totally recommend them.

Matt has been absolutely amazing! He has navigated the complexities of rental properties and has…read moregone above and beyond to address all of our issues

We had another pest control service for two years that went nowhere, and they misidentified what…read morecritters were causing problems. Jake from American Pest Control has been so professional, attentive to detail and knowledgeable. Plus, APC was highly recommended by another vendor we've used for years.

I called this company as I had been dealing with a red squirrel who was coming in and out of the…read morecrawl space above my house. My initial request was for the company to capture or trap the squirrel live and release it elsewhere. When the company representative arrived at my house, I showed him where I saw the squirrel coming in and out. He then stated he needed to do an inspection of the house to see if there were any other entry points for the squirrel. After the inspection, I was told there were 3 other entry points that needed to be repaired. The total for all the work that needed to be done was going to be $1,469, which included the $200 site visit being waived. In the end, I decided that the price was too steep, and it was cheaper for me to just buy some crack filler, an animal trap and cement from my local hardware store. I ended up paying $216.66 (trip fee + tax) for nothing.

Buyer beware. Used Valor as a local, rather than a national…read morecompany. Their first service with us was pretty good to remove squirrel(s) doing damage. Up to 5-days of service. Note the UP TO. Now in spring, planning repairs and wanted to try to ensure the rodent problem was over. Signed up for a 2nd look. Squirrel environment drastically changed since first service, two wooded lots now have homes, neighbors have done some heavy tree trimming. Same 5 days of monitoring. Camera set up late afternoon on Monday, expecting monitoring until Friday, or Saturday with late Monday start. Got couple of email notes, no activity on camera. Tuesday was rain day, squirrels were staying home. Valor was out at 8 am Thursday and pulled the camera and noted they found nothing, ending service in an email. Only 2 1/2 days of service. There was no call or contact with us saying they were cutting service prior to Friday / Saturday afternoon - 5 days. Called Valor to ask why pulled early. Said they saw nothing, pulled it early. First service squirrels were caught on 3rd and 5th days. Asked if we'd get a pro rated refund for the 2 days not serviced. They said no. They BOOKED BILL like auto shops or plumbers/electricians - set price no matter how fast they complete the job. They got their full payment and make extra money by moving on to next job early. But with those other folks, their work is completed. Valor said they knew it was done. Guess they talked with the squirrels and got a written agreement. Major takeaway is Valor's determination of end of service when they think so, not any kind of duration of service. They claim the 5 days is an UP TO approximation, they really determine the end, and in our experience, with no prior contact with the customer. Only an email saying they pulled the equipment. We will never use them again, nor would we recommend their services with that kind of business / customer service. We'll just go national next time.

This company truly cares about locals in Minnesota, and they know how to handle pest issues in our…read morecommunities. Quality never waivers!

I highly recommend this pest control company nearby they do a great job and are always available…read moreday or night to answer your calls and help with anything Bug related !

From the owner: In the heart of Minneapolis, where urban life meets nature's challenges, Bancroft Pest Control…read morestands as a guardian of peaceful homes and businesses. Since 2008, they've woven a tapestry of protection against unwanted visitors, from persistent ants to clever rodents, using eco-friendly solutions that respect both environment and effectiveness. Their skilled technicians move like silent warriors through Minneapolis neighborhoods, armed with state-of-the-art pest control equipment and decades of collective experience. Each day brings new stories of triumph over household invaders, as Cody and his team transform pest-troubled properties into sanctuaries of comfort. Whether it's implementing preventive measures against seasonal pests or responding to urgent midnight calls about raccoon visitors, Bancroft's dedication to customer satisfaction shines through in every inspection, treatment, and follow-up. Their holistic approach to pest management has earned them a reputation as Minneapolis's most trusted pest control experts, making them the go-to choice for both residential and commercial clients seeking lasting peace of mind.

We signed up for the 1 year deal. The door to door sales guy was a bit pushy but did explain…read moreeverything so we knew what we were getting into. In our experience the customer service folks and technicians have been courteous and professional. The first couple of applications seemed to go well. They said that the inside of the garage would be treated but they never did. I even asked for them to make sure they treated it on future visits but to no avail. After four treatments they still have yet to set foot in my garage. Most of the bugs seemed to be taken care of by the treatments however not the spiders. In fact, our home now seems to be a beacon for spiders. We get new cobwebs and spider activity even shortly after treatments. Our house looks like it is ready for Halloween with the amount of spiderwebs on the exterior of the house. None of our neighbors homes, and we are in a tight subdivision, have any spiderwebs at all. We had a new, strange but start to show up inside the house. I called for them to come and re-treat for it. They did so, and in a timely manner. That being said, the service technician placed small glue traps about the house. The kind you use for mice. Why they did this for bugs I am not clear on. Recently we have had vegetation around our house dying after the most recent treatment. Not sure if it is related but odd coincidence. The customer service person said that is the first they have heard of something like that happening. I called to cancel our contract and did not have any issues. Again the customer service person on the phone was professional, polite and did ask why we were cancelling. If the spiders could have been taken care of like the rest of the bugs and they completed all of the service (garage) that was promised we would stay with them. Now looking for another pest control service.

Switched to Aptive from Valor and regretted it. Started with sales person saying I had 3 days to…read morecancel and then scheduled initial service for 3 days after contract was signed - zero opportunity to cancel without penalty. Next, nice tech but starts telling me all the things they won't do, like no more bait stations in the pole barn where they are most needed. Bait stations consistently underfilled and running out before next service. Inconsistent spraying treatment depending on the tech who comes - some were good, some not so much. Substandard value for price paid. When I finally called to cancel, CSR immediately starts quoting the contract instead of helping me. Terminating as soon as I can.