UPDATE: 2 years later and Fabio is still the gold standard for pool service. He recently went above…read moreand beyond to help me source parts at a lower cost, even though he didn't have to. He is a truly great person and a professional who actually cares. If you want someone you can trust implicitly with your home, Fabio is your guy.

Fabio is the best pool expert and pool cleaner in SoCal. Full stop. We went through 3 terrible (and…read moreuntrustworthy) companies before we found Fabio. He is hardworking, he is knowledgeable, he stays ahead of any problems or trouble we may face in the future, he is always there when he says he's going to be there, he does the little things. Our pool and hot tub have never looked better. However, this all pales in comparison to the human being that he is. Fabio is the sweetest person you could ever do business with. He is a joy to speak with and you can trust him -- which I can't say about any of the other people we worked with. He's just the best guy and I would highly highly recommend him to anyone in SoCal.

Love how honest they are and how they do what they say they will do and on time. They also get…read moreback to you in a timely manner

These guys really made our pool sparkle! We just took them on recently and saved us from our…read moreprevious pool people who trashed our pool. They are consistently great at their cleaning and maintaining and very helpful to work with.

AMAZING! Ray's Pools has exceeded my expectations. Communication, pricing, and quality of work have…read morebeen great. They keep you informed every step of the way, providing recommendations at reasonable prices and following up a services are completed. I would highly recommend Ray's Pools and I consider myself lucky to have found them! 10 out of 10 recommend!

Top notch service. A+ on service and communication. Anytime I questions or concerns with my pool,…read moreRay jumps on it and makes it priority.

I needed a few repairs (valves and salt cell work). I am very happy with the service/repair…read more David was prompt, efficient and knowledgeable. I would highly recommend.

If your pool is acting possessed, call David…read more I had been chasing issues with my Pentair saltwater system, and David came out and had everything diagnosed in no time. He didn't just fix the problem, he explained why it was happening in a way that actually made sense. No upselling, no confusing jargon, just honest expertise. He also got my pool lights working again, which I honestly thought was going to be a much bigger (and more expensive) job. His pricing was incredibly fair, completely transparent, and there were no surprise charges. It's rare to find someone who's knowledgeable, trustworthy, and genuinely enjoys educating their customers. David checked every box. If you want someone who's honest, efficient, and won't leave you wondering what you just paid for, he's your guy. Highly recommend! My pool (and my wallet) are both happier because of him!

Booked for service. They did not show up or inform me that they were not coming, instead I reached…read moreout to them to let them know no one came, and they responded that they just forgot about me?... booking with someone else. So unprofessional.

Excellent service! Appreciate their consistent communication. I really like that they are a family…read moreowned local business.

How can we add a negative? Horrible company. Horrible service. They will not honor their money back…read moreguarantee with proof. Showed text of their tech not adding salt but ME! Got charged. He cut all the zip ties from my wires now hang everywhere. Their guy said my pump was bad (nope just filters. Replaced them everything works after) and they will respond with we are good no refunds. Scams from crooks are so easy unfortunately to come by. And unless you stand for everyone it just goes under the bridge. DM me to show you proof of bad service with a horrible response to my messages. Go to any other pool company. In my opinion.

Contact me directly about these people. I cannot recommend them in good faith. Robbie is super…read moresmart and competent but also will do things that I think are unethical When I complained the owner Yamil just gaslighted me just like Robbie did Robbie had lied about a 1400 dollar repair that I didn't need, he went against my instructions on hooking up a pump directly to the Jandy, then lied about it Just super disappointed with these people. Owner had employee alike. Oh well!

Stacy took over our account several months ago from our previous pool service company…read more He has been very consistent and super polite and professional. He and his team just recently upgraded our pump, and we couldn't be happier. He is now working with us to upgrade our remote system. We can't wait. Thank you Stacy at Best Life Pool Se ice for all you've done for us.. Looking forward to a long relationship.

From the owner: Best Life Pool Services wants you to enjoy the beauty of a balanced, clean sparkling pool all year…read moreround. We are reliable, certified, insured. We are family owned and operated. Let me come give you a free estimate. Call, text or email me!

They do an awesome job and are super reliable! Pool is kept in tip top shape all year round. !read more

The 0-1 stars is for the customer service/admin side (I would give 4-5 for the technician service…read moreonce they finally came and completed the job). VERY poor service on the admin/customer service side. I honestly don't know how they have 5 star reviews with the very poor experience I had with them for TWO MONTHS. Note: My complaint is NOT about how long the parts took to arrive-- that was not the problem. The main problems were: 1) extremely poor communication, 2) total non-responsiveness to a majority of my follow-up attempts, 3) I had to follow up multiple times to even get responses, multiple steps throughout, 4) showing up on my doorstep with no scheduled appointment (after I'd tried for weeks to get any updates from them), and 5) not making things right, zero acknowledgment and zero apology when I gave them the opportunity by directly letting them know of these issues. Other than their first response the first time I reached out (when they responded quickly to get my business), every single time after that, they were very unresponsive for the full 2 months it took to get our jacuzzi repair completed. I had to follow up with them MULTIPLE, MULTIPLE times to get responses EVERY SINGLE step along the way (and I would typically wait ~3-4 or more days in between attempts to get a response from them, so they had PLENTY of time to respond). When they did finally respond, each time, communication was lacking-- very short and not helpful/informative in their responses. This unresponsiveness and poor communication was consistent all throughout, starting in mid-June. Because of their unresponsiveness and LONG delays, it took a full 2 months from the time I initially contacted them to completion of the fairly simple repairs that needed to be done. If I hadn't followed up MULTIPLE times each step of the way, NOTHING would have gotten done. In addition to that-- for the first of a two-part repair, they had said they needed to wait for the part to come in and would let me know when it did. The first visit was June 19. I didn't hear anything for over a week and followed up on June 30. Zero response. Followed up again July 6. ZERO RESPONSE. Followed up AGAIN on July 7 (ALWAYS very polite on my end, by the way). FINALLY they responded. Finally they ordered the part that was needed in late July and said "once it's in we will schedule the repair." After ZERO additional communication from them, still waiting to hear when they would schedule the technician to come out once the part came in, the technician SHOWED UP ON OUR DOORSTEP WITH NO APPT. I had not been notified in ANY way-- phone, text, email-- NOTHING-- that they were finally ready to schedule the appt.-- they just SHOWED UP UNANNOUNCED!! We had company that day and we were not expecting the technician to come. Fortunately for Aqua System Pool & Spa Repair, we were home that day. Afterward, I let them know, politely but clearly, what had happened. They had SO many chances to make things right. But even then-- ZERO ACKNOWLEDGMENT OR APOLOGY. Ridiculous!!! They ended up needing to come back for a second repair to finish the job and for that one as well-- same old story... I had to follow up MULTIPLE TIMES to get a response from them and for them to commit to a time they would come. I would never recommend this company to anyone. Absolutely terrible customer service... and when they were notified of our experience, they still chose to do ABSOLUTELY NOTHING. Terrible!!!

Wow! Absolutely amazed! We had a terrible issue with black mold and 3 pools that were in terrible…read morecondition. James responded to my inquiry same day. He offered to test my water and clean my filter on the spot even before I hired him. I immediately loved James' attention to detail and his care for doing a great job and delivering a sparkling pool. He cleaned my filter and tested my pool and went on with the rest of his busy schedule. The next day, I was given a reasonable estimate for ridding my black mold and for servicing my three pools. We hired James. It's been three months now and we are impressed and over satisfied with how James delivered. James spent a week working tirelessly to rid the black mold without having to drain our pool. We had a relapse after a few weeks and James went back at no additional cost and got it back under control. As far as our pool maintenance; each week we get an email from James with the results of the water testing, what chemicals he put in the pools to keep them at the right level, and a picture of our sparkling pools. Pools that looked dark and greenish before are now bright sparkly blue. Thank you James for being so amazing! You have taken a huge burden and stress away from us.

If you're looking for an affordable pool service you can actually count on, look no further than…read moreJames from Nice Guy Pool Service. He's exactly what the name promises--a genuinely nice guy who's also incredibly professional and reliable. James shows up on time every week, rain or shine, and keeps our pool crystal clear without us ever having to worry about it. He's friendly, easy to talk to, and always willing to answer questions or explain what's going on with the pool. You can tell he really knows his stuff and takes pride in his work. It's rare to find someone this consistent, competent, and trustworthy these days. Highly recommend James and Nice Guy Pool Service to anyone who wants peace of mind and a beautiful pool year-round. Five stars all the way!

They cleaned my pool filter and did an awesome job--super thorough and clearly knew what they were…read moredoing. The pool's running way better now, and they even gave me a few tips to keep things in good shape. Super easy to work with--highly recommend!

Daniel is the best! He has been such an instrumental person in fixing the pool which has included…read morechanging it from a green - to a beautiful sparkling Blue ! Daniel is efficient, professional, dedicated and so knowledgeable. He assembled the new pool cleaner and is absolutely wonderful. I appreciate his effective communication style , his suggestions and advice on how to maintain the pool functioning at its premium . I appreciate Daniel very much and I appreciate Don Perfecto, they are the BEST pool service! Their payment method is quick and user friendly, very professional and overall a wonderfully run business !