We moved to a new place and were looking to upgrade to newer security cameras. I reached out to a…read morefew different smart home installers, and there were a lot of them that just didn't install cameras, let alone the specific brand that I had purchased. Of all the shops that responded to my inquiry, Lorena's was the most specific - this shop clearly has a lot of experience, and she immediately inquired about the specific model I had and pointed me to a gallery of all their installs with my specific camera. Scheduling was a bit tricky over the holidays, but Lorena and Will were very flexible in working with me to find the right time. They first came out for a visual walk around to plan out the install. They helped me determine the optimum angles and placement, power sources, and strength of connetivity. I really appreciated the expertise they brought. I had also purchased more cameras than they felt was necessary, and they made recommendations that not only saved me money, but also ones that would give us the best use of the security cameras. On the day of the install, they spent pretty much the entire day here - their work was extremely detailed and none of it was rushed. Will and Lorena were extremely patient with all my questions, and took their time helping me set up the camera in the app as well as making a ton of minor adjustments until I was happy with the placement. It was also during this whole time that I realized how knowledgeable they are about all sorts of smart home systems - smart lights, cameras, security systems - chances are they have worked on any of the brands you are thinking of. All in all, super happy with their work. Lorena and Will are great people to work with, very knowledgeable, and will do above and beyond to make sure you are happy with their work. If you are thinking about getting any sort of smart home system or component installed, don't hesitate to give them a call.

AvidWorks Technology installed 5 Ring cameras and 1 Ring Video Doorbell at my home. The project was…read morecompleted on time and on budget, exactly as promised. Their team showed excellent knowledge and installation skills, making the whole process smooth and professional. The equipment works flawlessly, and their attention to detail is impressive. I highly recommend AvidWorks Technology to anyone considering a home security project. They delivered excellent service, and I'll gladly use them again in the future.

Great service. Reasonable prices. Good follow up after installation. I have been using KB Kams at…read moreour home for about 15 years, through two upgrades as the technology improved, and I am very happy with them. The owner, Kyndl, knows his stuff and will give you personal attention.

The owner of this business is out to do a great job and succeeds, going above and beyond what is…read morerequired. Further, he seems to love what he does - has a great attitude and an eye toward establishing a growing business; hence he strives to make sure your needs are met. He does not consider the job done until all requirements have been satisfied. In addition, I called him in to complete a commercial job that someone else had begun and then flaked out on. Kyndl rose to the challenge of figuring out what had and had not been done, then picked up the job from there and finished it. Way to go! Plus, he did not expect to be paid a penny until the job was done.

Peter the owner spent a lot of time making sure that the system was what we wanted, and then took…read morethe time to train me on how best to utilize the system. Marco the installer was highly detailed and experienced in the work that he did at the home. I am very pleased with the outcome.

I love working with people who know their stuff, are responsible, friendly and I can completely…read moretrust them to do a great job. Peter and his amazing installer Marco are the best. Marco was right on time and worked all day to get our system up and running - so polite and so precise in every detail to make sure everything worked perfectly. He made us feel so taken care of and was just a lovely person. And you are in great hands with Peter - we liked him immediately and felt like we could rely on his company to do a great job. We put off jumping into this whole idea but now we are so glad that we found Powerhouse Security and know they will keep us feeling safe and secure!

Professional company, owners, and staff with very responsive and great customer service support…read morewhen I needed it. The security staff that were assign to me showed up on time and executed the instructions given perfectly. Honestly, I have zero complaints or feedback for improvement. Highly recommended to anyone. Thanks again team! - Anwar, Owner of Imperium Care

Great company consistant professional,I love the staff they respond quickly. Would recommend for…read moresure!!!!!!!!!!!!!!!!!!!

Professional and we have been using Scheer for 15 years and had great experiences. Highly…read morerecommended to anyone who is looking for professional alarm monitoring companies.

Deceptive Promises & Poor Support After 18 Years…read more I have been a loyal Sheer Security customer for 18 years, but my recent upgrade has been a complete nightmare. I agreed to upgrade ONLY because I was repeatedly assured that I would be able to install the software and stream live footage from my cameras on my MAC Desktop. Patty came out to my home and specifically told me everything would work with my system. Then the installer arrived and said my computer software was "too old" -- even though the desktop was only 2 years old. When we could make sense of buying a new MAC desktop - we purchased ANOTHER brand-new computer, and the Apple store confirmed it was compatible with the software being used by our security system. Yet the system still won't work because now we are being told that the problem is no longer MY software, but the security company's software has been updated. When I asked for a technician to come out and fix the problem, I was only offered a remote attempt at correcting the issue -- which did nothing. At no point did Sheer Security disclose any limitations or risks with the upgrade. It has become clear that the system I purchased was never suited to meet my requirements. After nearly two decades of monthly payments, I've paid for features and services that were never delivered. Instead of standing behind their promises, they continue making excuses. I feel completely misled and taken advantage of. If you're considering Sheer Security, think twice. They do not support their customers or the products they sell.

FREEOM ALARM, INC. DESERVES 1,0000 STARS FOR PROFESSIOSALISM, CUSTOMER SERVICE, PUCTUALITY,…read moreINTEGRITY, AND HEART! It is with awe struck tears flowing down my face that I am writing this review! I am a born again Christian who prays about everything. I am, also, a widow who depends upon Jesus for my every need. A year ago my alarm system of 20 years stared giving me issues. The alarm company I use said it was time for a new system. I ordered the one that they recommended and they installed it. Recently I began having issues with one of my sensors. I changed the battery as instructed. A week later, that same sensor started setting off my alarm at all hours of the day and night. I called my alarm company and was told that it would cost me a good amount of money to have them run a diagnostic and fix it; but that it would be money well spent or I could discontinue to use their services. I was shocked and heartbroken. I felt abandoned. I tried calling three different times over a course of about ten days. I just wanted to ask them if they thought I might be able to order a new sensor and change it myself or if they thought it was a faulty system that I should return to Amazon. My calls have still not been returned. So Thursday night I took this problem to Jesus in prayer. He led me to google "Christian Family Owned Alarm Companies in Antioch". I didn't even know there was such a thing. However, when I plugged that in, Freedom Alarm Company popped up. The reviews were amazing! On Friday I called Freedom Alarm Company to get a quote from them . I was pleasantly surprised that within moments James called me back. He patiently listened to my story, was so kind and friendly, asked me questions about my system, had me send him pictures, and then said, "I have been in this business for 26 years. and I am not familiar with this system. Let me just come and take a look at it and see what we can do. If its an easy fix, we'll just take care of it for you." We scheduled for him to come the next morning, which is now Saturday. He arrived on time, looked at my panel, looked at the sensor, and within moments, he had figured out the problem and explained it to me. He decided to put another set of new batteries in, and fixed the sensor case using tape on the inside to give it a snugger fit. He, also, spotted the loose sensor on my sliding door and quickly did the same. As I reached for my purse to pay him, He said, "No, I am not taking any money. This took me no time at all. It was an easy fix." I tried to insist. I said, "Let me pay you for your time. This is Saturday. You took the time to come and I am not even a paying customer of yours. You spent your gas to get here." He looked at me kindly but firmly and said, "I am not billing you for this. I do not want your money. I do not need your money." That is when the tears started. I knew in that moment that one more time in my life Jesus had indeed shown Himself strong on my behalf over this challenging situation when He led me to FREEDOM ALARM. I asked if I could at least pray with Him. I prayed a blessing over this man's life. Then I asked him, "What makes you do this? Why are you so kind?" He answered with joy and a smile on HIs face, "I lost my dad several years ago. My mom is alone. I try and treat people the way I want to be treated...the way I want people to treat my mom." As I shut the door after him I couldn't stop crying. I thought, 'Was that an angel in disguise?' However, I then remembered all of the amazing reviews I had read, so I know James is a real human being. He just happens to be an extraordinary man with a huge heart; and God uses Him in extraordinary ways to be a blessing to the world around Him. Moving forward I will be highly recommending Freedom Alarm to everyone looking for an alarm company or anyone who has any alarm repair needs. When the time comes for me to get another alarm, I will be reaching out to Freedom Alarm. JAMES 1:27 - PURE RELEGION AND UNDEFILED BEFORE GOD AND THE FATHER IS THIS, TO VISIT THE FATHERLESS AND WIDOWS IN THEIR AFFLICTION, AND TO KEEP HMSELF UNSPOTTED FROM THE WORLD.

His company here I would highly not recommend to anyone they don't service their equipment they…read moreclaim they guarantee the equipment but they don't the alarm goes off beeping talking about radio frequency all through the night you can't get no sleep no rest and this has been going on and off for 3 years,!!! I've canceled 2 appointments do the health reasons but the follow-up calling and emailing is a total problem the equipment is over 20 years old they use some old equipment cheap contacts on the doors the equipment is outdated nobody else uses I have been bamboozled...!! The monitoring service they might call you they might not when the alarm goes off when you set your alarm I come home I find it's been disarmed on its own they claim it's the panel but they never would replace it.. there are more in other hard wiring reliable companies out there also look you see one maybe two at the most since they started their business that gives a five star nothing in between one maybe two at the most a year you don't get one star rating just one or two people give a five-star rating out of an entire year and there are some skip years that's something I should have looked at first but I didn't beware of freedom along and they excessively charge you for a service that they're not giving for this old outdated equipment...! James is a very dishonest person I noticed his statement that's left here on Yelp I have videos of the alarm going off extensively for a great period of time when called in the middle of the night no response when call the following day no response disrupting my sleep disrupting me in my medical room in my hospital bed this is not the type of lifestyle anyone would want to live Promises and promises to come out to remove the defective panel this is not occurring because of the dispute that happened on July 27th this is the honest to God truth and there's other people within the community that has nothing good to say about this company and I have factually found out that I have old equipment that I'm not going to pay for that is outdated I have emails with the descriptions of what has occurred that I have mentioned in this Yelp I'm not doing this to be facetious I'm sticking facts and I take pictures of the panel so my proof versus his work look at his review look how often how many people one a year maybe two at the most and they're all five star unheard of I find him to be very dishonest and not truthful and this has been my experience for some time the people may call you they may not when your alarm go off but you pay for a service every time it goes off for any reason they're supposed to alert the owner but they don't I'm not going to argue back and forth about this review but one thing about it you can't say you weren't forewarned this is how we decide in society in America based on our experiences personally and legitimately Had Mr James came out to my home and service to find out or kept his word about replacing the panel I wouldn't have had to go to the office and I was disrespected on numerous occasions over the phone these people don't treat you with courtesy they don't care nothing about but getting that little fee every month This is been my family's experience and a few other people I've met as well and then if you really want to know the truth look into his background do your homework and then you'll know the real truth!!!! And for the record I've asked for a alarm certificate numerous times and promise would never receive one for the last 3 years it was mandatory this year by my insurance company which I don't blame them and I got no response note I did send emails I left voicemails everything you could possibly name and because my insurance company was pressuring me I went into the office and requested one and I was treated like I was a homeless person and I'm a homeowner in the community this has been my experience you can take your chances if you want but I'm not the only person who sat bad experiences with this freedom alarm company!!!!

Bright Security Integrations has taken care of my concern since my initial review so I am…read moreincreasing my rating based on this action.

We love our new Security System. Bright Security Integrations are the best. The whole process was…read moreover before we new it and they explained the the applications and how to use all the features. We are very pleased and we trust and thank all the folks that helped us thru the process. Special Shout out to Tech Glenn, Thank You for all your hard work. Robert & Linda.

I was recently tasked with getting a new office space up and running on a tight timeline and…read morereached out to Plexus for assistance. The previous tenant had ripped everything out, and we had cut wires all over. Plexus came in and not only cleaned up the previous tenant's mess but they wired up our new space (100+ network drops), installed new networking equipment (firewall, switches, wireless access points, etc.), and deployed security cameras. Plexus also ensured that everything was tested, labeled, and neatly cable-managed. I liked Plexus's work so much that I decided to use them for a personal home project. Plexus wired my two-story home with ethernet cabling to all bedrooms and living spaces and installed a new 4K camera system. Although my residential project wasn't as big as the business project, they treated my home with the utmost respect, cleaned up after themselves, and provided me with a business-grade outcome. Overall, Plexus was a great partner through my projects, provided valuable input and suggestions, maintained constant communication, and ensured they saw the projects through to the end. I highly recommend Plexus for any business or residential project you may have!

I am amending my previous review. Apparently, they had a problem with their phone system and did…read morenot get my messages and the employee that I tried to contact is not longer with the company. That was the explanation given to me as to why they didn't respond to my phone calls. They have since fixed our problem, and we no longer have any issues.