The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

Emergency board-up service on a Sunday night !!!?…read more These guys did it....fast. They quoted a flat price over the phone that was reasonable, (we texted him a photo). About 1 hour later, 2 guys showed up with 3 sheets of plywood. They removed all the broken broken glass swept up, fit, cut and installed the plywood over the opening. All in a little over an hour.

If you don't have the measurements of your project they charge a fee to come out to your home for…read morean estimate. Plenty of other places that do not charge for in-home estimates so I will not be using Sunny State Glass.

The short version is that they came to evaluate my front door, and ended up fixing it on the spot…read more So far (it's been over a week now) the door is closing better, more easily. Really 4.5 stars. There was some difficultly with communication that required some persistence on my part. But that only rates a 1/2 star reduction because he did eventually schedule me in. The long version follows: We have had problems with the front door for some time. And it seemed to be getting worse over the years. We had someone out several years ago, and they only put additional stripping on the jamb. This year the door sweep appeared to be wearing out (again), and the new one didn't want to mount (it was too thick). Checking reviews I called Precision Fit (Jason). After a few fumbled communications, Jason put me in his calendar. From then on the communication was good. He showed up to evaluate my door. I had sent him photos, and he thought he might have to remove the entire door frame and redo it. But he wanted to see it for himself, and was going to be in the area. To my surprise, when he showed up he said something along the lines of "I can do this now". Next thing I know he's moved the hinges, and shimmed a bit, and replaced the weather stripping, and even lowered the threshold so the sweep doesn't drag so much. Plus he drove longer screws into the frame to hold the hinges better. When he was done the door opened and closed better, and there were no light leaks around the door. Previously what clued me in to the problem was light leaks both at the top-left and lower-right of the door. Those are now gone. And he didn't have to rip the frame out. He still could have done that, and I wouldn't have known that it wasn't necessary. But he spent about 1-2 hours, fixed the problem, and saved me money compared to the more expensive procedure of remounting a door frame. So I recommend this service. They are honest and only do the work that is needed, and they appear to do it right. Post-script: It turns out that I called Precision Fit six years ago, but it wasn't Jason then. I remember a middle-aged man who didn't really impress me. He's the one who added thicker weather stripping and said not much else could be done. Jason proved him wrong.

Just an update here. The door is doing well, even after a few hot summers. Unfortunately, the…read moresprings in the hinges are very tight, so the door slams shut so fast that I wish it would go a much slower. It shakes the house if I let it slam shut. A big pain to have to "slow down" my door when my arms are full of stuff.

After searching for a residential door repair company Arizona Door Service was the only one that…read morewas willing to come out, assess the issue and fix it on the same day. Brian was friendly, professional, and knowledgeable. We highly recommend him and his company! Thanks Brian!

We have been struggling getting someone to come out and look at our door. Brian and team were not…read moreonly quick to respond, Brian had me send him photos on the spot and talked through the door without being here. When he arrived, he was already ready to go and got the problem fixed in the same visit!

Great experience all around. Very responsive and customer focused. Rick did the initial quote and…read moredid a great job answering all my questions and helping me decide what was best for me. JJ did the measuring and ordering, my doors even came in earlier than anticipated. Then came the install crew lead by Mike, his son and another whose name I can't remember. They had amazing teamwork and were fun to watch work - they've definitely got the install process down cold. Four hours to remove my old doors and install two sliders with screens. Very impressed with the DunRite team and the finished results.

We recently had replacement windows installed by DunRite Window & Doors, and we could not be…read morehappier with the results. The installers, Eddie, Abel, and Aron, were professional, punctual, and respectful of our home from start to finish. They explained the process clearly, worked efficiently, and paid close attention to every detail. The installation was completed neatly, and they made sure everything was cleaned up before leaving. The very next day Rudy and his stucco team were on site to finish up the project with the same attention to detail. The new windows look great and have already made a noticeable difference in the comfort and appearance of my home. We appreciate the excellent workmanship, friendly service, and smooth overall experience from DunRite Window & Doors; from Rick who respectively provided our options, JJ who did the final measurements, the installation of Eddie, Abel and Aron to Rudy and the stucco team. We would highly recommend them to anyone considering replacement windows.

Everything was great and so easy. I shopped around for prices and this was the best. They arrived…read moreexactly on time and the door and gate are beautiful. I would is company to anyone.

Absolutely fantastic! Sean Fehl came out to our home in Yuma, showed us all the options, designs,…read morecolors, hardware, etc. We payed an extra trip charge because we are pretty far from their business location, but totally worth it. The making of the doors was quick even with our custom design and Daniel installed both our front and back double doors in one day. He was professional and cleaned up after himself. Definitely beat our expectations! Very happy customers!

Spectacular quality artistic work on fabrication of two gates. Expertly installed. Resolved the few…read moreissues to our delight. A very good price. Easy to deal with. Highly recommended.

Took some time to get done due to delays but in the end a good job. There were several material…read moredelays.

North Valley did a great job on replacing our trim for our garage side door and properly sealing…read moreit! He was very responsive and so fast! Would hire him again for sure!!

I contacted Nathan for services and instead of being honest or making something up, I kept on…read morehaving to follow up with no response. That is unfair and not right, have integrity. If you say you are going to do something, you need to do it. People need to know what they are getting into, as there are a lot of unethical and people who have no integrity in this industry!

we have had dessert king windows for the last 21 years and have enjoyed them. not only have they…read morereduced the cost of electricity but they also keep the outside noise out. i had ^ companies give us quotes on the windows and dessert king was not the higest nor the lowest but when asked what they did with the removed scrap i wasm given the answer that they recycle and donate the money to st jude, so when it came time to get a new front door they were again called. the door was installed yesterday with a very friendly and knowlegable couple. mike was so precise in insalling the door and cindy kept everyting cleaned up. we couldn't have asked for anyone better then this couply to install our door.

Replaced 4 windows on the front of my house. Process was very easy from initial consultation to…read moremeasurements to installation. Mike and Cindy were our installers and they did a great job. Desert King was not the cheapest option, but they were the most up-front, least pressure outfit to quote my project.

Initially they did good work in putting in new screens on my windows less than a year ago. However,…read morethe recent storm that came through ripped off one of the screens. I called and left them a message, because they never answer their phones. I gave my info on the message and then asked if there was a warranty or if they could come and replace it and I would pay for it. No response. Left a second message, still no response. I am now in search of another company that actually answers their phones or returns calls before my HOA fines me for the missing screen.

I told the initial technician I wanted both insect protection and solar protection, but no one…read moreexplained that solar screens do not act as insect screens, are installed only on the exterior, or that I would need two separate screens. The solar screens were installed outside while my old, damaged insect screens were left inside without my knowledge. When I called to ask why my ripped up screens were left, Kendra told me I should have walked upstairs to check before the tech left and if I wanted them out I would have had to have asked. I explained I was downstairs with my baby and didn't know I would need to do that. She laughed at me and told me she's a mom of 3 under 3 and she would have gone upstairs. She told me 99% of people don't have this issue understanding the difference between the screens. When I told her I didn't feel like I had informed consent about what I was getting and how it was being installed, she laughed at me and asked if I even know what informed consent meant. One window was also never completed because they said the ladder couldn't be placed on uneven ground -- I later learned they assumed measurements for that window and made the screen based on assuming it was the same size as another window without telling me it might not be serviceable. The way she spoke to me made me more upset than anything else. But having my ripped up screens left inside the solar screens is very frustrating. I keep getting automated emails and text messages from them asking for a positive review and referrals. So out of touch.