Fair prices, prompt in responding, and on time with pickup! I would definitely recommend them, and…read moreI will definitely use them again and again.

We booked with this limo service. On the morning they were to pick us up and take us to the…read moreairport, after they were 25 minutes late (keep in mind we were trying to get to a flight) we called. When we called the number of the service we woke up the driver. Now they are in McKinney and we are in Plano, and they offered to still pick us up, but by then we would have missed our flight - so we said no thanks - and we drove to the airport in our car and had to utilize expensive Valet parking in order to have enough time to get through security and catch the flight. It was white-knuckle experience from the get-go. Definitely will NOT call them AGAIN. I don't know who is doing the other reviews, and family members should not count . . . but I can't imagine we were the first to experience this sort of service.

The drivers were on time, friendly, and professional. Also, the cars were clean, and water was…read moreprovided on a hot day. Finally, the PRIME license plates made the car easily identifiable at the airport.

Had to wait 5 minutes for the driver when I was done with my appointment. I use a rollator and have…read morechronic vertigo. I've asked them not to send this driver again. The last time I used him he left to go get lunch. I had to wait 10 minutes for him because he got stuck in traffic while getting his lunch which he asked permission to go pick up lunch. Then he complained that he didn't get to eat it!

We have been using Nick since we moved to the area 5 years ago. When we fly international our…read moreflight from DFW is usually pretty early. Nick is ALWAYS on time to pick us up at home and bring us back from the airport. He is a great driver and it is nice to be able to relax in the back seat and not stress over Dallas traffic. Nick is less than Uber and you always know you are getting personal service. No guessing about the size of the car if you have a lot of luggage. He has Town Cars and SUVs. We would not consider using any one else to get us to DFW or Love Field

I went to a cruise with friends, and not having flown a lot I was stressed out about driving to DFW…read moreairport. So I decided to call Plano Discount Taxi the day before to arrange transportation for 5 am pick up the next day. At 10 min before 5, I decided to call just to make sure the driver is on the way. Arnold (the owner) said he was about 5 minutes away. He was slightly earlier than our agreed pick up. I arranged pick up from the airport with him for when I came back, and about 10 minutes before the arrival time of the plane, I got a text from him letting me know that he is in the airport and to just let him know when I walk out. So I did. It was great service. I worried about meeting flight times, etc, and with Plano Discount Taxi, I didn't have to. He was on time and even slightly early. I would recommend this taxi service to everyone.

Driver was 15 mins late but made up the time on the backend. He was awesome and took us through…read morehighland park for a holiday lights tour. Booking process wasn't the best but their rates were competitive/cheaper than the others I priced. I didn't love the fact that I had to give my credit card over the phone and then email a picture of my credit card to them along with pictures of my driver license. Still a 5 star experience overall and would definitely book them again.

The best! Abdul our driver, was extremely professional and friendly. Everything was communicated to…read moreus in a timely manner. Booking with Steve was easy and he was always available to answer questions. We are so happy with this service, can't wait to book them again. Thank you!

Great service. Thank you for pleasant experience! The lady was helpful via phone and the car was…read moreclean which is important for me!

great service, very recommended. nice Cadillac clean, professional service…read more Arrived on time and safely got me to my destination

I called to see how much it would cost to take me to the airport. Unfortunately, I'm on a budget…read moreand couldn't afford to pay for the ride. Instead of hurrying me off the phone, the gentleman suggested a service that might be able to meet my budget requirements. In this day and age that was such a courtesy and such a kind way to conduct business. I very much appreciated the empathy that this employee or owner (not sure whom I spoke with) displayed toward me. If I can ever use this service in the future it'd be my pleasure because it's clear to me that they don't just care about securing customers, but about being helpful to those in tough situations.

Moss Transports was very courteous and prompt when responding to my request for a quote and…read morebooking. I did not wind up booking with them since my plans changed but their rates and communication were great! I will definitely keep them in mind when I need to book a car service in the future.

My friend and I used Private Car Dallas for a business trip this week. When I initially called for…read morethe reservation the person helping me was kind and very professional and I immediately received an email confirmation with the itinerary. Our chauffeur was on time and professional, the car was clean, and our chauffeur let us know the status of our flight. When we returned from our trip, our chauffeur was awesome. As soon as we arrived to baggage claim, our chauffeur was waiting with an iPad with our company name on it. The car was clean and he had chilled water bottles for us (which we desperately needed after returning from our trip). The ride home was smooth and he was extremely entertaining making the 30 minute drive feel more like 5. Thank you Private Car Dallas! You are our new transportation service!

I've worked with Sofia Lucas for almost 6 years. Not only did Jose and team provide a luxury…read moreexperience every time we've used them (now easily north of 100 times). He and his team have become friends. I refer them all the time. And my companies use them as well. If 10 stars was an option, I'd give it to them!

I would give this company a -30 if it would let me! First off he is NOT dependable! I have used him…read moreMULTIPLE times and the last 2 times cancelled the day of! Which i was in the hospital that is why I needed a ride! Second, he messaged me at least 20 times for the address and the dates involved! I own my own buisness so I thought, he is just trying to juggle to many things at once. This time, I was WRONG! I messaged Chris, months in advance and asked him if he did long drives. I was going to Florida. He messaged me back IMMEDIATELY and said yes! I will do it! Ok, I gave him all the dates, times addresses etc. He messaged me at least 25 times for the info I PROVIDED TO HIM ALREADY! THIS SHOULD HAVE BEEN A RED FLAG IMMEDIATELY! But. I digress. He messaged me 2 days BEFORE I WAS TO LEAVE, AND DEMANDED ALL THIS EXTRA money! I told him clearly, this was already discussed at length! I had already pd close to $8,000. Plus for his flights to and from Florida! I would have LOST everything should I of canceled. To find someone at the very last minute like that would have been IMPOSSIBLE! To say he is a reckless driver is an UNDERSTATEMENT! HE was CONSTANTLY ON HIS PHONE! TEXTING, VIDEOING AND LOOKING THINGS UP! WE DISCUSSED THIS AT LENGTH AND I TOLD HIM MANY TIMES TO GET OFF THE PHONE! YOU ARE PUTTING ME IN DANGER. NOT JUST ME BUT EVERYONE ON THE ROAD! HE CAME AT ME WITH SUCH VENOM! " I CSN DO WHAT EVER I WANT! THERE IS NOT A DAM F THING U CAN DO ABOUT IT". THE TONE AND LANGAUGE HE USED WITH ME WAS JUST AWEFUL!

Excellent service. Highly recommend. I been using this service for long time. Very professional…read moredrivers.

I booked this company based on the reviews and prompt response to my questions. I specifically made…read moremy choice on this company because they had a vehicle for 17 people WITH seat belts as we have small kids in our party (looking at Christmas lights) and parents wanting to bring car seats and boosters. The vehicle that showed up didn't have any seat belts, and when I called to inquire they said the other vehicle was being serviced for AC. I would have liked to know earlier only because the seat belt issue was so pivotal and it put people in an uncomfortable spot trying to decide whether to pass on a really fun holiday family time or just take a risk with babies on board. This bus was also dirty from use, visible dust on seats & dust coming out of AC vents. There were several tech issues that made the day-of confusing (Google calendar invites for the ride canceling, then moving from our scheduled time from 6pm to 4pm, a different driver from the original text message, and the driver telling me tip wasn't included though I certainly had paid the 20% up front). Our driver was patient and accommodating (Melvin) to the confusion while I called the company to figure out next steps, and after the ride when I showed him I already pre-paid his tip. All in all the front end of this company was great, the back end was kind of a mess. To their credit, they did offer a full refund to me if I didn't take the ride and were apologetic. I'd go with another company if you need something super specific like seat belts and want better communication up front if things change with your ride.

Booked this company for my son's prom. He and his friends said they had a wonderful time and…read moreworking with the driver was very easy and fun. They felt safe and well taken care of. Thank you Frisco Premier!