I had my 1st appointment with Dr. Pedarsani yesterday. Rebecca gave me a warm welcome and…read moreimmediately put me at ease. She provides excellent customer service with her conversational style. Dr. Pedarsani and her nurse Joanna were patient, thorough, and extremely detailed. I'm thrilled to have found this team of amazing women who are clearly living their passion and care deeply about their patients!! I chose this team off of Yelp reviews. Grateful.

Her professionalism, expertise, and genuine manner for her patients are very commendable. Dr…read more Pedarsani took the time to listen to my observations, thoroughly explained the diagnosis and treatment, and ensured I felt comfortable all the way. Her attention to detail and compassionate approach made my experience with her very positive. I highly recommend to anyone in need of excellent medical care.

I was unable to receive care from Dr. Eva due to administrative issues with my medical insurance…read moreand the clinic. I spent almost three months trying to schedule an appointment. From my experience, I can say that the staff answering the phones need better training in customer service, especially when working in a clinic or healthcare center. There was zero empathy, zero intention to help, and when I tried to look for other options, they were dishonest about availability. It's possible that Dr. Eva is very good, but her administrative staff are responsible for the negative image of the practice.

Eva is a very thorough doctor. I am quite surprised to see the bad reviews. Maybe I like her…read moredirectness. I do not agree with anything the others are saying nor do I find her rude at all. She is kind and she listens. She makes sure to answer my questions. Her staff is also great. I would recommend her to others.

Fantastic physician with incredible experience. An excellent choice as your Primary Care Physician.read more

After seeing my previous doctor for over forty years I found myself reluctantly looking for a new…read moremedical provider. This was such a difficult decision for me but one that had to be made. After deligently researching local physicians I decided to see Dr. Wainwright in Ladera Ranch. I am so thrilled that I did! Dr Wainwright and his staff couldn't have been kinder, from the moment I entered the office I felt at ease and very comfortable. His back office staff was very attentive to my concerns and helpful with the paperwork. Dr. Wainwright took his time to review all my records and listen to my issues. He was so kind, caring, and complete in his evaluation. I never felt rushed or unheard. He saw me, understood me, and most of all respected me. I would highly recommend Dr. Wainwright without reservation and look forward to my next visit with him.

I was a patient of Dr. Galbraith for five years and always liked him as a doctor. Unfortunately,…read moreI've continually struggled with his staff and the overall management of his office. His daughter still works there, which makes it very uncomfortable to express any concerns or frustrations. I often felt that no matter what issues arose, I couldn't speak freely without risking tension or being treated differently. I was originally referred to this practice by a neighbor who spoke highly of Dr. Galbraith at the time. However, that same neighbor left his practice years ago for the very same kinds of issues I eventually encountered -- primarily poor communication and disorganization within the office. Dr. Galbraith was fully aware of my complicated medical history -- including surviving a coma and dealing with PTSD -- and I had trusted him with some of the most difficult parts of my recovery. A few years ago, he hired a new assistant who, while polite, has significant communication issues. She is extremely shy and often misunderstands information, which repeatedly led to confusion and delays in my care. Despite this, I remained patient and said nothing. Then, about two weeks ago, I received a letter from his office stating that if I wanted "better and faster service," I would need to pay $250 per month -- in addition to my insurance and co-pays. That was the last straw. I decided to find a new doctor and began transferring my care immediately. Before leaving, I needed one final prescription refill. Unfortunately, the same communication breakdown occurred, and I went several days without medication, which left me in severe pain. I called the office upset -- understandably so -- especially given that Dr. Galbraith himself had diagnosed me with PTSD and was aware of my emotional struggles since my coma. Instead of showing understanding or professionalism, I received a letter THE NEXT DAY stating that I was being dismissed as a patient. To say I was disappointed would be an understatement. After five years as a loyal patient and one emotional phone call born out of pain and frustration, Dr. Galbraith chose to cut ties rather than show compassion or accountability. Ironically, I was dismissed for symptoms related to the very condition he was treating me for. While I have since moved on to a new physician, I feel it's important to share this experience. BE AWARE that this practice now charges $250 a month for what they call "better service," and that genuine understanding and patient care may not be part of that package.

There isn't enough space or time to detail all of the wonderful things I have to say about…read moreChantelle and Dr Galbraith. My boyfriend and I have been patients here for close to 20 years and receive top notch care all the way around. We feel so blessed to have had such an educated doctor who truly cares looking out for our health and wellness.

I highly recommend Dr.Covarrubias as your Primary Care Physician. She compassionate and a very fine…read morediagnostician. She skillfully helped me manage asthma symptoms and I owe her a debt of gratitude. Marygrace Carpenter, President LW Fit Brain Club

This physican was extremely condescending, and unhelpful. I was in quite a bit of pain for various…read moremedical reasons. When I was describing why I needed pain meds she literally laughed at me and said no! She sent me away and told me if I wanted pain medication I would have to see various specialists for the ailments I was describing to her and she proceeded to say that she will not be willing to medicate me for the problems I was describing ... After making appointments with the various specialists, then having to wait for appointments and still being in pain, it turns out I have needed three various surgeries since seeing her and the surgeries were all for the exact reasons she laughed at me and refused to treat my pain seriously over .... I now no longer need pain medication because I have had the problems fixed. If I would have continued seeing her, I would have just lived in Pain and never got the problems fixed since she thought it was comical that I was having the medical issues I was describing to her and did not take me seriously. I would not recommend this Dr. at all!

This is the first review I have ever written, and unfortunately it is because my experiences with…read morethis office have been consistently unacceptable. The level of disorganization, lack of communication, and disregard for patients' time is shocking. On multiple occasions, I have needed a basic referral for an urgent medical concern. When I explained my current symptoms and expressed that I was concerned about the urgency of the situation, those concerns were completely dismissed. There was no sense of urgency, no meaningful attempt to help, and no indication that anyone was actually listening. Getting ahold of someone in the office is difficult enough. Once you do, you are met with staff who seem uninterested in helping and unwilling to take ownership of even the simplest patient concerns. What should have been a quick referral process instead required an in-person appointment, extended waiting, and significant time away from work and daily responsibilities. What is most frustrating is that appointments do not function like appointments. Patients are expected to arrive at a scheduled time only to sit and wait for long periods in a crowded, poorly managed waiting room before being called back for visits that last only a minute or two. My time appears to have no value to this office. Healthcare providers have a responsibility to listen to their patients and take concerns seriously. Instead, I left feeling dismissed, unheard, and frustrated. When a patient is describing symptoms they believe require urgent attention, the response should never be indifference. Patients should not have to fight this hard for basic care, communication, or referrals. This office needs to take a hard look at its operations, patient communication, and overall standard of care. Based on my experience, I cannot recommend this practice to anyone who expects timely care, professionalism, or compassion.

On the positive Dr Globus is thorough, caring, and listens to his patients. And very knowledgeable…read more NEGATIVE his staff NEVER answer the phones, it takes over a week and to answer TEXTS. They DO NOT care about if you need refills or not. Shameful how they are allowed to control my health. PLEASE DR GLOBUS read this, your staff are ruining your reputation.

Dr Napoli and Kameko are the best. They exude empathy and I feel listened to during my appointment…read more They also have remarkable nurses here. Lucky to have found this place.

Dr Napoli has been my primary Doctor for many years most of all…read more I have confidence and good patient / Doctor trust and her professional support Dr Napoli ...she listens well and I feel she really cares as if I were her close friend or a family member. Thank you

My wife has been going there for last 5ish years. I getting sick and tired of her complaining about…read moredealing w the rude and unprofessional receptionist. I'm so done working 9+ hours a day just to come home and listen to her complain about the front office a couple times every month. Thanks for another great night!!.. Of note..she does like the NPs there

I'm healthy overall, but I'd go here routinely for regular checkups and it was OK. I needed to get…read morea simple form signed for work and in a timely manner. Nope, Dr. Gebhard said he's not gonna sign my form unless I schedule a FULL physical. What?! And he took 5 days to tell me this. I followed up several times over the 5 days. They don't respect their patients. Avoid this place, there are so many other options that are much much better!

Dr. Moon has went over and beyond with my medical help. I was diagnosed with Parkinson's about 18…read moremonths ago and I'm only 50. She has helped me with pointing me to all the right Dr. and being the quarterback for all the Doctors helping. I can't say enough about how wonderful of a Dr. and person she is! If I could give 10 stars I would!

Professional doctor who takes the time to listen, Dr. Moon really listens and takes my concerns…read moreinto consideration and allows me to have a say in my treatment. I have been tired and have joint pain for SEVERAL years that other doctors did not acknowledge. Dr. Moon ordered tests and referred me to a rheumatoid arthritis specialists who in turn diagnosed me! I feel much better and have a great treatment program thanks to Dr. Moon's understanding of ME and getting me to the correct specialists.

Dr. Roselynn Smith has been my doctor for years, and I truly don't know what I'd do without her…read more She has been a steady source of support, care, and compassion through every phase of my health journey. Dr. Smith takes the time to truly listen, explain, and guide with empathy and professionalism. She makes me feel seen, heard, and cared for--not just as a patient, but as a whole person. I appreciate her more than words can express. Her dedication and kindness have had such a positive impact on my life. I feel incredibly lucky to have her in my corner, and I couldn't imagine being under anyone else's care. M.A.

Everyone performed their jobs perfectly! I rarely say this especially considering how many doctor…read morevisits and other types of office appointments I've had in my life. Lindsey again was very helpful, knowledgeable, thorough, caring and took time to explain everything coherently. Everyone is friendly and competent. I highly recommend this location.