We needed 5 doors re-keyed. Eli quickly provided an accurate quote at a very reasonable price. The…read morecommunication back and forth was quick and he set clear expectations on scheduling the service and how long it would take. I'd highly recommend Mr. Locksmith to anyone looking!

We called Eli for advice on an old door locl/knob that has broken multiple times over the last few…read moreyears. Another locksmith has replaced the lock multiple times, but they just end up failing. Eli reviewed our images and listened to the history, and offered multiple, honest solutions to our situation. We are going to replace the door, so didn't need his services but he will be our go to locksmith for any needs in the future. 100% recommend!

Great fast service - fixed door lock late at night. Responded immediately and arrived within 30 min.read more

My key broke off in the door and they were here within 30mins and fixed the problem. I'd definitely…read moreuse them again.

Great service, responds quickly! Fair prices. Will use them again. I'm very happy I called them.read more

Wow! I used Yelp AI to find a locksmith and it was an amazing experience…read more We needed a deadbolt lock replaced at our home and I had been putting off this task for quite a while. Finally it was time to do something. I was sitting at a car dealership waiting for my car to be serviced and I had Yelp find me a locksmith. Within a just a few minutes I had responses from two locksmiths. Star Locksmiths, Bulent, was reasonably priced and at my home the next morning. The install was quick and he rekeyed the lock to match our existing keys. He even adjusted the handle for the regular lock (below) so the cold air wouldn't come through between the door and the door frame. We were really pleased and will use Star Locksmiths again. Thank you!

I had lost my car keys. Contacted dealerships, but there was a long wait, they wanted me to tow the…read morecar there and the cost was triple of what SherlockLock quoted me. I specifically looked up for Toyota certified locksmiths. SherlockLock drove to me in snow -- they were prompt, accommodating, great communicators. They did a great job. I have the key that works and can access my car again! I am so grateful to Luis and Rick! Excellent work! Thank you.

Honestly, they are really horrible with communication. I called a week ago and set up a time to…read morehave them come to do a remote on my vehicle. The day comes, and I don't hear anything from the guy I spoke to, so I messaged him at the time he was supposed to be there, to which I got back, " I can't make it, sorry. I'm stuck. With kids, sorry." I took the time off from work to meet him and didn't even get the respect of communicating he couldn't make it beforehand. The only reason I got a response was because I reached out to him. I tried communicating multiple times and was left unread. So I called again, and the woman took down my information again and said that the tech would get in touch with me. Shocker, no one ever did. I reached out to the original guy in hopes he was the one, as I really need to get this remote. He said, "I'll do it." Perfect, great. Day comes, and I messaged him in the morning to verify before I left work early again. He sent me someone else's name and number of the tech that would be doing it. So I reached out to the new guy and verified he could be there for 3 p.m. He said he could, and he actually showed up early, which I felt bad because I wasn't home right when he got there, but even he said I should have gotten a discount for making me wait so long to have this service done, but they weren't having that. I get life comes up, but lack of professionalism and courtesy is unacceptable. Being left unread and ignored for days when I was asking to have a service they provide done is just wrong. Luis was prompt and super fast, but the rest of the experience with this company was unprofessional and lacking basic human courtesy. To update my review, they had Luis messaging me to remove my review because he was worried they would fire him for a bad review, even though I specifically mentioned him being the only good part of this experience. I told him that I was going to leave my review as it wasn't against him; it was against the company for their poor handling of my situation and their lack of professionalism. I said if they would like to call me to talk to me about it, that would be completely fine. Well, they did, and the man I originally spoke with kept telling me I should remove my review because, "things happen" and I should understand. When I told him that Luis was the only good part of the interaction and that my review would remain up, he became aggressive and said, "I hope you get what is coming to you." I have never in my life had a company be so unprofessional and not only not try to fix the issue but bully me into removing my review, then take it out on the employee who actually did their job correctly. Luis had messaged me to tell me that they laid him off from the company due to bad performance. 1- That is absolutely ridiculous as he was the ONLY good part of this entire situation. 2- It is absolutely absurd to have an employee messaging a customer to have reviews taken down or changed. Have a better business practice, and you won't receive bad reviews. They should be absolutely ashamed of themselves to retaliate against a good employee for their poor business practices and unprofessionalism.

Excellent service, when I asked for a couple of recommendations, Mark was more than accommodating…read morein answering all my questions. Made the appointment for the next day and Mark was the tech. Great work, on time, very clean. Highly recommend City Lock and Matt also highly recommended!

I can't say enough great things about Matt! He is amazing! His knowledge about locks is second to…read morenone. We live in a 1920's NY style building with ancient door locks and he's been able to refurbish them or, if the handle doesn't quite work any longer, then replace it with a more modern one. We have had him visit us twice and I'm sure we'll ask him to return for another lock issue. He's the nicest person too and our dog loves him!

My front door lock broke during a winter storm. Mass Bay responded immediately to my request same…read moreday, arrived at 330p completed the job by 530. Tried to fix current lock mechanism first (more cost effective) but determined lock to be broken so we went with full replacement. Full cost transparency and very affordable, knowledgable and professional service. Installed more secure lock for peace of mind. Highly recommend.

We have two locks at our front door. Upper is a deadbolt and works fine. We couldn't get into our…read morehome with the key to the lower doorknob. Andrey came and fixed it in record time! He explained everything he did and didnt leave until all the keys tested properly. Very processional. Really knows his business! Very reasonable price. HIGHLY RECOMMEND!!

Alex was Wonderful. He did a great job and was very…read morerespectful. I Certainly will use them Again..

Very impressed. I contacted Mati on Yelp. He immediately responded with a price and offered to come…read moreout that same day. Mati was polite, programmed a duplicate quickly, and honored his quote. Highly recommended.

Had an issue with a listing I was selling and I was out of country. They answered quick, took care…read moreof it, documented it, same day highly recommend.

I brought them in to install a deadbolt lock on a back room so we could store items there securely…read moreduring a home renovation. They drilled three inches into the door jamb for the bolt! I had no idea about the depth needed for true security. Great attention to detail! The cleaned up after the work, too.

I highly recommend business lock change by Picky Locksmith Boston MA, they are very professional…read morethe technician arrived within 20 minutes from the moment that I called and it wasn't even an emergency the technician installed a commercial smart lock on our front door I was very happy with the service and the price was good. I highly recommend for anyone who need locksmith services in Boston area!

Great and fast service. Technician was kind and communicated quickly and efficiently. They were…read moreable to help me within the hour. It was a $160 flat rate for one lock and $200 for two. Didn't need to buy equipment as everything was provided. Had the option of getting the smart key pad as well. I definitely recommend!

Quick respond, fast service. Not too bad with pricing either. Would recommend. Used them twice…read morealready.

Last year, this company came to my home to replace the front door lock. The guy who came (not…read morearthur), also took a look at my back door, fiddled it it, and broke it. Got charged an arm and a leg (far more than agreed upon) for front door, and the back doors were never repaired. had to hire someone else. deeply unprofessional.