Self service store. Lots of merchandise to choose from, clean, reasonably organized…read more Convient parking Also other stores in same Plaza makes comparison shopping or shopping for different things easy Found what I needed at a good price

I'm surprised I haven't left a review here yet. I've been to this location 2x now. The layout is a…read morelittle different than other Nordstrom Racks I've been to. I don't find much here. I'm not sure if they have different stock or don't replenish as often (maybe a lower tier/volume store?). The staff hasn't been the friendliest. Some of them are kind of rude.

Great staff friendly but it was near the end of the prom dress season so dresses weren't in the…read morebest condition to purchase. But it was fun to try on different styles. To get an idea of what style dress we liked the best.

First time customer, long time customer! Wow, what a diamond this store is! We walk in and we are…read moregreeted by Hailey, who helped us find the TWIRP dresses on the upper level. She let us look, then answered any questions we had! She helped us carry our selected dresses to the fitting room and then helped my daughter try them on. We were stunned on the more than exceptional customer service! This beats going to a department store any day. They adjusted a few loose beads on her dress and steamed it for her and we went back and picked it up in a few days. They also put down the dress and school, so there are no duplicates. So very helpful!

I never leave reviews but for the amazing service I receive from the staff at Elegant Couture, I…read morehad to share my experience(s). I've shopped at almost every boutique around the Chicagoland area and none compare to the service that Eman has given. I've been shopping here for the past 4 years and each time, she goes above and beyond. I am never pressured into purchasing a dress and she always gives me her honest opinion. Not only that, when I procrastinate and need a dress in less than a week, she makes it happen! My most recent experience blew me away, I needed a dress in 8 days and Eman helped me make my choice, called the vendor multiple times to obtain details on the dress, somehow managed to get them to add additional length on the dress, in the color I wanted AND it arrived within 4 business days!! She kept me up to date on the status of the order. When the dress came in, she called multiple seamstresses to make sure I can alter my dress and have it ready in 1 day. If this isn't going ABOVE AND BEYOND for a customer, then I don't know what is. Elegant Couture treats you like family and not just a customer purchasing a dress. I am forever grateful to Eman and the team at Elegant Couture!

Extremely Disappointing Experience…read more I was recommended this place to buy my daughter's dress, and a couple of months ago, we went to see what options they had. When we arrived, the only person in the store at that moment was busy with three women at the counter. She saw us walk in, but didn't acknowledge us, not even a simple "I'll be with you in a moment" or "Please give me a few minutes." We overlooked this because she was the only one working, and we understood she was attending to customers. However, what followed was humiliating. About five minutes later, the women she was helping left, and instead of addressing us, she chose to ignore us, arrange things on the counter, and then head to the back of the store without saying a single word. No "Excuse me" or "I'll be right with you." It felt like she thought that if she ignored us, we would just leave. Since we stayed because we wanted to see dresses, another five minutes passed before my sister had to go find her in the back. When she finally came out, instead of apologizing, she gave us attitude, and the very first thing she asked before even offering any help was, "What's your budget? So I can see if I have something," in an arrogant and dismissive tone. To this day, I don't understand why she was bothered by our presence or why she treated us that way. The moral of the story: give your business to those who treat you well. We ended up buying the dress at Peaches. I had to drive to the city, but the service we received there was outstanding--and, ironically, we were helped by young ladies, not by a woman over 40 who should know better. If I could give this place negative five stars, I would. My intention was to support a local business, but in the end, driving farther to the city was absolutely worth it for the professionalism and respect we received elsewhere.

Chrison was very helpful and friendly assisting me over the phone to find specific items that I was…read morelooking for. This is my go to WHBM store location. The staff is always friendly and accommodating.

I received exceptional customer service from Brenda at this location. Angie is a sales…read morerepresentative in Rancho Cucamonga, California and she kindly located a sweater for me that could only be purchased at this location. Brenda was very efficient and kind making this a smooth transaction. They immediately sent the sweater to the west coast and I'm so appreciative of Angie and Brenda working together to make this purchase for me.

Somebody help me in the store it's dangerous I'm actually in…read moremy forties and I feel like in my opinion I should not still be shopping here but when you want something unique that you I want see everybody in Then I come here I check the clearance rack sales rack and I normally don't buy anything for regular price but I have and when I do I sometimes get buyer's remorse but after I receive so many positive compliments for my style of dress it kind of takes some of that remorse away my husband is always in awe of items that have came from the store he loves me in dresses and I love wear them for him so I have had much success with Akira

Only getting 1 star because you have to give it something. This store actually sucks. The clothes…read moreare crazy expensive and break after like two uses. They even sell broken clothes!! After realizing I would never be able to afford clothes from there. I debated buying a clear bag for a concert. It was expensive so I decided to ask what the return policy was and they told me I had seven days to return it. Then when I went to return it because I found a purse much cheaper they told me that all accessories are final sale. Maybe next time YOUR employees know that before selling to customers. Very disappointing and won't be returning ever.

N.Y. Designer Rack is in Orland Park, IL at the mall. No, it's not New York & Company, even though…read morethe name totally makes you think that. My experience with customer service was bad. I was the only customer in the store and the cashier did not speak to me. It's a well lit store packed with clothes that scream Shein vibes.....fast fashion, made in China, and super budget friendly. You can get a whole outfit for under $20 if needed. Is the quality amazing? Absolutely not! But if you're trying to buy a full vacation wardrobe without breaking the bank, this store will definitely do the trick. Unfortunately, I don't wear cheap clothes so this store is not for me.

Service was extremely slow with a long line and three cashiers. One cashier actually left before…read morethe line was gone, which I thought was inappropriate. After a while they called another Cashier to assist. After being rung up the cashier informed me my payment didn't go through because she didn't have the patience to wait for the receipt to print. That was rude.

I wouldn't be back, the store is kinda a mess and the employees are definitely rude. They literally…read moreare so rude when checking out. I would go to TJ Max next store.

This is a charming shop with a helpful staff. A great place to find interesting gifts and fashion…read morefor a more mature woman. I'm not

Mona Lisa is run by two very creative sisters who have a talent for selecting a wide range of…read morewomen's apparel and home decor items. They present their merchandise in beautiful displays that it is a pleasure to just browse. The new location on Harlem Avenue is so convenient and they have a cute coffee bar which adds such a nice touch to the shopping experience. Another perk to Mona Lisa has special events that are tied into the various seasons/holidays and they always have elegant refreshments to make the visit special. Palos Heights is very fortunate ML and it is definitely worth the trip to the southwest area.

Xavier, the department manager was amazing! I will keep buying my suits here into my old age. On my…read moresixth and have never been let down.

I was just at Von Maur in Orland Park where i purchased a few baby girl and 3 yr old boy gifts…read more I'm writing this because I had the absolute BEST sales associate. She went above and beyond to box my gifts and make them look so special. She was super personable and pleasant and just an overall great person and employee! I have noticed that Von Maur employees are always very pleasant, courteous & helpful. The store itself is always clean and neat. The piano player is a nice added touch. I will always continue to shop here.

this is the only place i go to buy socks, the prices are very fair and the quality of the socks is…read morepretty good, selection is also very good with various sizes and fits (my mother is very picky about her clothing, so i always come here to buy her no-shows with a bit of compression for cheap)

They look at you like your gona stealing and you can buy something that day and try to return the…read morenext and they give you nothing but problems it's ver hard to return something. The will watch you like a hawk. And the employees make you feel unwelcome and they can be very rude.