The idea is nice. Colorful well thought out design. Please consider .marking outside of…read moreenvelope, "DO NOT BEND OR FOLD". Post office destroyed mine by jamming into my post office box.

The arrangement was absolutely beautiful! I see other comments about shipping, but mine got there…read morein around a week so they must have fixed it! The selections were all different and beautiful and my mom truly enjoyed the Mother's Day arrangement I got her! Great value for what I paid!! Thank you Peter for reaching out to me to make sure everything went well and giving me some back story about how the business came to fruition!! Sincerely, Christina Russell

Great selection of books, although I could not find about 5 titles on my list. Friendly staff. Nice…read moreselection of local subjects (Thoreau, Emerson, etc). I had a lovely time browsing and found some real gems. They have a few tables stocked with recommended titles, I always like that sort of thing. Walked away with a large pile to add to my bedside table!

We are long time Concord customers who asked them to re-issue a holiday gift certificate. The gift…read morecertificate never arrived in the mail and when we asked the store to cancel and re-issue it, store management said they would not do that. Considering that we often shopped there once a week, this is very poor customer service. The store seems understaffed and their service has deteriorated.

Nesting is the shop that takes your breath away the minute you cross the threshold and you know you…read moremust see every single thing before you leave. And once you've seen every single thing, you go back through again to make sure. It is the loveliest store I've ever been in and is chock full of jewelry, stationery, home decor, gifts of every sort, and the sweetest owner you'll have the privilege to meet!

Nesting has never failed to deliver top notch customer service and amazing product selection,…read morepriced at a great value, in all my years of coming here. From books to jewelry, to vintage fashion pieces and children's toys, this store has it all! This small business is really unique, and it really speaks to what makes unique, independent businesses so special and important, because of the product diversity and quality. Middlesex Ma residents could not possibly ask for a better gift shop! Everyone should visit here once in their lives, I really believe that. It's a treasure chest of affordable, impressive and high quality gems. You truly never know what you might find here, but trust me, you will never want to leave empty handed.

Odd store. Combination wrapping paper. Stuffed animals. Glass trinkets. Women's clothes. I had no…read moreidea what to think when I walked in. I was greeted upon arrival. And I was walked in person to the area of the store to find what I was looking for. Really large selection of overpriced gift wrap. I bought what I needed. But couldn't help thinking how pricey the stuff was. When I went to check out, 3 people were behind the counter chit chatting. Took a bit of time to get some one to notice me.

Does it ever seem like companies originating in one town or city favor it? Honestly, I don't think…read moreit's a bad thing (I like it), but it seems to be becoming a trend. The Paper Store / Hallmark is based out of Acton, and now has two stores throughout the town, one here on Massachusetts Avenue and another in a plaza on Great Road. Being that this one is newer and was in the space of a former CVS, it's large, modern and super vast! Definitely one of the best Paper Store locations I have been to in terms of inventory. I shop here mostly during the holiday season, because they have just so many options, and even with the higher-than-average prices, it's worth finding things you won't be able to find elsewhere without ordering online (which I am highly against). Currently, they have lots of 30% off coupons, and the catalogs are always appealing. Here, the Hallmark Card variety is outstanding and the staff are friendly and keep a warm, happy, and calm attitude to the store. Definitely a cool place to shop, and one of the spots that answers the question of "what should I get for her / him?" 4 stars for this Paper Store.

such a nice store. I stopped in specifically because they carry NH sleigh bells. they didn't have…read morethe one I wanted but the lady who was helping me went way out of her way to try to find the last one they had in stock and even offered to take my info in order to contact me if she found it. very friendly and great customer service.

Jen has curated such a wonderful store with gifts and home goods for everyone in the family! She…read morespecializes in getting locally made items, as well as Acton, Concord, Maynard, Sudbury et all adjacent towns which is fun too. Whenever you buy something from her and her wonderful staff - they will wrap your items in tissue paper and put it in a cute bag which honestly has become the gift bag I use in the end. She's created such a wonderful addition to the West Concord shopping district.

Cute store with greatselection of unique and curated items. Susan, who assisted me was very helpful…read morewith recommendations on some clothing items. I'll be back!

Great selection of extraordinary items, a well curated collection in pleasant surroundings.read more

The store staff called the police on me for browsing too long and not talking to them (in other…read morewords, they weren't getting enough attention). A cop ignored whether they made a false report, claiming he didn't think they had security cameras, after questioning me without an attorney present outside the store on a cold rainy day.

This is your typical Paper Store-Hallmark. It is clean, easy to find items, and they always have…read morethe best cards. I use my hallmark card so I get points and then $$ rewards. I think I have purchased mostly Alex & Ani bracelets and Willow Tree figurines the most (in the past year). Prices are higher than normal, so I go here for convenience and/or to find a heartfelt gift.

My in laws favorite flower place. I ordered flowers last year and this year for her birthday. The…read moreservice is very friendly and efficient. Not to mention the flower selections are beautiful.

Copper Penny did a fine job with the fall arrangement I requested for the Concord Animal…read moreHospital's 10th anniversary as a business. I appreciated how responsive they were to my floral suggestions. CAH staff texted me today to say the arrangement that arrived was "gorgeous!" Copper Penny also did the florals for my late husband's services - tasteful and beautiful. I am happy to support this business and confident in their work for important occasions. Marian Stanley Concord MA.

I bought this owala for myself in great condition and I enjoyed the variety of options. The prices…read morewere a little high due to when I looked at the owala website and saw it for 30$ and ended up paying 40$ at the paper store. I was also at the paper store to buy a dear friend of mine a birthday gift. I ended up not finding anything she would like but a member of the staff helped try to find something for her and were very respectful.

I have been a loyal customer of 'The Paper Store' for a while now. I have always had great…read moreexperiences with their customer service and have never been disappointed with the business. However, today at a particular location, I had an unpleasant experience. Out of all the 'Paper Store' locations I have visited, I have never been profiled as someone who might steal. I had only come to this store to look at Pura Vida and JellyCats. Despite this, one of the associates told me that I had to leave my Pura Vida jewelry at the front counter. As I walked over to the JellyCats section, another associate approached me as if I was going to steal the jewelry. This made me feel disrespected and uncomfortable. When I entered the store and went to the jewelry section, I felt like all eyes were on me as if I was going to do something illegal. So, if you plan to look at jewelry in this location, be prepared for them to assume you're going to steal it. Just to clarify, I have been to multiple "Paper Store" locations and I've NEVER been asked to place my items at the front counter while I continued to browse. I won't be coming back to this location.