After researching online and calling numerous florists in the Concord, MA area, I quickly grew…read moredisenchanted with what should have been an easy, feel-good experience: sending flowers. Granted, it was 2:30pm on a Wednesday afternoon and I was hoping for same-day delivery, but the arrangement was just going to a local hospital--totally doable, right? Wrong. So very wrong. Several online vendors immediately declined the order due to timing. One shop told me they could accommodate my timeframe, so I asked if I could email, text or verbally share a link with the arrangement I had in mind? This was met with an exasperated sigh, followed by an explanation that they didn't have those flowers. Mind you, this was before I even described it or sent a link/photo. Next. When I stumbled upon Copper Penny Flowers' website, I was instantly drawn to their fresh, modern arrangements in stunning colors--a far cry from the ho-hum, generic selections I'd seen everywhere else. I figured they'd be way out of my range, but when I called to inquire about alternative options, Caroline couldn't have been more upbeat and helpful. Unlike so many others, who led with what they weren't able to do for me, she asked open-ended questions and suggested minor tweaks and modifications to mirror the essence and volume of the design I envisioned, kept it within my budget, and was able to include same-day shipping in the final price we agreed upon. She designed an arrangement over the phone that utilized my favorite blooms in an incredible color scheme, in a gorgeous, contemporary design. Better still? She let me know that they'd deliver it within the hour. Done and done! Needless to say, it took all the pain out of purchasing a floral arrangement across state lines, and I couldn't be more pleased with my experience. Kudos to Copper Penny Flowers! I have already added the florist to my contact list for any and all floral needs in the area. May the small, local florist--who actually collaborates with the customer vs. a borg with zero flexibility--continue to bloom and thrive!

My in laws favorite flower place. I ordered flowers last year and this year for her birthday. The…read moreservice is very friendly and efficient. Not to mention the flower selections are beautiful.

We ordered a floral delivery from Concord Flower Shop recently, for a funeral. We are not from the…read morearea but found this shop online. It was terrific! The arrangement was beautiful and just the type we had hoped for (the proprietor's husband asked for our preferences when we placed the order by phone.) The customer service, as I just mentioned, was excellent. He offered great suggestions and answered all questions very well. The whole process was seamless. But best of all, we thought the arrangement was spectacular! We are most impressed and appreciative of Concord Flower Shop. We would order from here in the future, without a doubt.

Amazing Flowers and great customer service. Everything is always great! I will be buying flowers…read morefrom here for a long time.

On my mother-in-law's birthday I made an online order from Crickets Florist since they are only a…read more10 min drive from her house. Within just two hours (same day delivery) she received a beautiful bouquet of flowers! She sent me a pic and we were both so pleased with Crickets Florist and their delivery. I will definitely be ordering from them in the future.

Terrific local floral shop! I ordered from out of state and they were lovely and amendable. Made a…read moregorgeous arrangement! Thanks Crickets!

Great service, great arrangements, on time delivery, reliable. I'll use them again when the…read moreopportunity arises.

thank you for taking so much care of the delivery-when recipient was not home I got a call from man…read moreattempting delivery-he asked if ok to leave there-yes to leave my friend called to tell me how much she loves the flowers and how nice you were in following up with a phone call to her

We received these TWO sympathy bouquets from Colonial Gardens. They were both dead in TWO days!…read moreThey picked the dead flowers up and David never tried to rectify the situation - he should be ashamed of himself. My parents' friends in Sarasota sent two bouquets as the florist did not have an arrangement that was in the amount they wanted to spend; so, they ordered two huge sympathy bouquets. SAVE YOUR MONEY - THEY COULD CARE LESS HOW MUCH YOU SPEND OR WHAT HAPPENS TO THEM.

This old man showed up to deliver your flowers today. He was extremely rude and used foul language…read morein the presence of elderly people, then proceeded to tell off the management team when asked to deliver them to the apartment they were meant for. I can't believe you employ people who speak like that with no reason to! He should be ashamed of himself speaking like that in front elderly women! Your delivery driver is giving your company a bad name! Keep your flowers, I'll buy from a professional company who doesn't employ people who speak with foul language to seniors. Terrible service!!!

We were out of state on vacation and forgot about Mother's Day. On Wednesday this week we called…read moreHawes and they said no problema they have many arrangements to select from so I told to be creative. They said they could get an arrangement to the next town over by Sunday. I wish I had a picture. The arrangement was gorgeous- and a decent price for Morhers Day . thank you! I will be using you agai !

Melissa was so communicative and helped us plan our dinner and funeral and church service from afar…read morewith our loved ones favorite flowers. Truly an amazing experience.

I love visiting Stonegate Gardens. They often have hard-to-find or unusual plants that bring great…read morebeauty to the garden. SG also offers some unique pottery that I have purchased in the past. Slightly more costly for the budget-minded, it is worth a visit v

Beautiful plantings and wonderful service! I can't recommend them enough. Perfect 10, especially…read moretheir knowledgeable and helpful staff.

Our Aunt loved the birthday bouquet that was delivered the same day! She gushed about how nice the…read morearrangement was. Thank you!

Ordered a casket spray for my aunts funeral. I was a florist…read moremany, many years ago and recall being taught to use all the flowers that were on their way out (dying) for funeral arrangements because the flowers only have to last the 1-2 days after the arrangement is made. Funeral arrangements cost a LOT of money. Due to knowing that, I always send plants with flowers in them or vase arrangements. When your booking the funeral and you need certain pieces, there is know avoiding getting what you get and hoping the flowers are not wilting. Bedford Florist was great! See below pic for yourself. Lily's were in full bloom. Since it's for a funeral, that's okay and my preference since I was not taking it home to enjoy. Note, I did pay $420 for the casket spray...which is why there are roses, stargazer lilies and orchids. If you want to spend less, it is doable there. I requested those colors, lilies and snap dragon. It smelled amazing. I meant to request wax flower but forgot. She used it on her own ;)