absolutely horrible. I asked for one simple thing Do not…read moreball my socks. Got 3 bags after with balled socks. And now I have 7 different socks with no mate. I certainly brought it in with pairs. Not worth time or money. Never going back here.

Clean and big machines so can do lots of laundry. Drying is cheap and have big machines. Me and my…read morehusband love coming here. The staff is always nice and helpful.

Always friendly, attentive, and on time with promised dates. Requests for special attention to…read morestains reliably addressed. It is also a pleasure that the stunning view from the parking lot makes an everyday errand into a breathe-in kind of moment!

i dropped off my laundry Friday afternoon at 4 pm and laundry was ready 630 pm that night ready to…read moreas promised, I was very happy and staff is really friendly courteous and professional and their getting very good at estimating peak times to maybe avoid so there is no issues and I really appreciated that aspect of their service and i do recomend them highly

Always do a great job with my dry cleaning. Blazers, pants, dresses - all great. Very fast…read moreturnaround and fair prices, service is also courteous. Such a convenient location, too, with great hours. This is my go-to spot.

When last used, Columbus Cleaners placed a double crease in my suit pants. When I dropped them off…read moretwo weeks ago I raised the issue of double creasing. The gentleman taking my suit said he would note the issue. When I picked the suit up lo! a freshly pressed DOUBLE Crease worse than the one I complained about! Unable to get picture (taken as video) to post but SIGNIFICANT crease in pants.

My experience with the Cohasset branch of Dependable Cleaners has prompted me to drive from…read moreCambridge, MA, where I now live, back to Cohasset with my daughter's wedding gown to have it cleaned and preserved. Over the years, they have sewn back missing or loose buttons, turned collars, cleaned delicate brocaded window treatments, and kept my family's clothing in shape without the use of the strong chemicals favored by many other cleaning companies. I would strongly recommend them.

Unfortunate experience. I would not use them. Here's why-…read moreI was pulling up to the store and the man/clerk inside would not even entertain the fact I was at the door. Kind of reminds me of the bank commercials when the close up the teller. To add insult to injury, after knocking on the door (keep in mind2-5 minutes after closing) he rudely waved me off.

I found myself at Personal Touch Laundry in a pinch: I was visiting from out of town and staying at…read morea hotel when my toddler got sick in bed. Our hotel doesn't have laundry onsite for guests so I looked up the closest laundromat and off I went. I explained to the owner what had happened and he said no problem - I got this, come back in 30. I did as instructed and when I asked how much he said the service on was on him. I tried to gov e him some money to pay but he wouldn't not accept it. This small kindness from the owner meant the world to me and I therefore had to write a review and cannot recommend them enough for helping us out of a tough situation.

This place is absolutely DISGUSTING. I had to come to wash laundry while on a two week vacation as…read morethe washer is not available at our air b&b. The floors are filthy. The washers are old, broken and the outsides of them appear to not have been cleaned since this place opened. The public areas are not tidy or organized. A desk with a rotting chair and shelves with someone's messy hoard. I can't say that I'm not worried that I'll walk away with bedbugs or some other issue from this place. I'm so skeeved out and annoyed to have to spend any amount of time from my vacation in this dump. So vile. No attendant on site. After I loaded 6 loads of laundry (three loads of towels) into the dryers. I put about $15 in quarters into the dryers. Not one of the dryers had heat. I had to load everything into bags and go to a different laundromat to dry everything. Needless to say, I have lost half a day of vacation to this and I'm out $15. If you need to do laundry...head over to Jack's Scrub board! It's clean, bright, nice people who work there and everything works.

Ok I have never had to use a laundromat before but when you have a large comforter you need to use…read morea larger machine than your home washing machine. We went in and the woman who works there was BEYOND helpful. First off, she came to the door when she saw me trying to bring the comforter in and she opened the door for me. She told me what machine to use and how to use it. She even said she would take care of it for us, washing and drying and we could go next door to the restaurant while it was being done. Hell ya, I'm down with that. I gave her $8 in ones for both washing and drying and we came back over an hour later and the comforter needed more time to dry so I got a chance to talk to this woman who I found out her name was Karen. I asked her "do you own this place" and she said no. I told her, you would think you do because you are so kind and so helpful. I mean beyond helpful, it's just so no 2020, it's more like 1920's helpful which is so nice during these challenging times. If you are the owner of this establishment and you read this review, please make sure you take care of your employee Karen as she is amazing. I wish I owned a business because I might steal her from you to work for me!! She is literally one in a million!

Brought our daughters wedding dress to Dependable Cleaners in Hanover for cleaning and preservation…read moreand could not have been happier with the service provided, price was more than reasonable, service was extraordinary and the staff including but not limited to Maria was amazing, below is a photograph of the finished product, thank you Dependable Cleaners in Hanover Ma, you rock!! Sincerely Don & Eileen

When my miniature schnauzer decided to empty his bladder on my cotton/linen duvet containing my…read moredown comforter last Sunday at 2am, I hauled the two items over to Dependable Cleaners just down the street from my apartment first thing Monday morning. I explained the situation - the comforter was still wet and badly stained, including stains from a previous lifetime - and requested that it be dry cleaned and the duvet be laundered and pressed. The cost came to just under $100. When I picked up the items yesterday I was thrilled beyond words. The comforter was folded and packed into the same type of carrying bag it came in years ago (great for summer storage) and the duvet was pressed and hanging over a heavy-duty hanger. Not a hint of the stains anywhere, both exactly as fresh-looking as new. I just finished the 20-minute ordeal of replacing the comforter into the duvet - well worth the effort and out-of-pocket to have everything beautiful as new. Thank you, Dependable. Your name rings true.