Have done oil changes on our Yukon. Timely service. Good value. And it's not a chain.read more

Thank you very much for your fast service and great hospitality. Being from out of state your…read morekindness means alot. Darby Pellish

Went in to have a tire plugged. Great staff and great prices. They also do oil changes and other…read morework too.

Excellent customer service. "Friendly" is an understatement. The shop is well stocked with…read moreinventory. The wait was minimal. I'm a repeat customer.

We were rear ended in Bristol,Va. I went to the hospital, my husband was taken of by Jason, who…read moreloaded up our totaled car, took it and my husband to the locked lot. He gave my husband a ride to the hospital. He was available on our time for us to "check all the nooks and crannies" as we said goodbye to a fabulous vehicle. He was friendly and knowledgeable, and open to a hug. I felt very cared for at a scary time.

Professional and courteous, the owner is very accommodating, Franklin worked on my car and he was…read moreso diligent about everything! Polite and knowledgeable. Will definitely return, GREAT SERVICE 5 STARS!

These guys (and gal) are amazing!!! I scheduled the night…read morebefore to have my car towed the next morning. He arrived Q10 a

Just had a great experience with Hillbilly Towing. The lady who took my call was super friendly,…read moreupfront about the service costs, and gave me an accurate window on when I can expect the driver to arrive. The driver was super helpful and had a good sense of humor. At one point he went out of his way to show me how to override the transmission to put it into neutral which was extremely helpful to know (something that a local dealer, over the phone, told me wasn't possible with that model). Great experience!

Broke down and these fellows took care of me. I ended up needing a tow to their shop and they fixed…read moreit. They gave me options. Belt broke and pulley got damages by a helpful bystandard. They fixed replaced and got me back on the road. Good people. These people gave me mercy and cared. Id recommend them.

A+++++ I'd recommend this guy any day!…read more And he's nice too. Arrived on time and everything went smoothly.

The staff at Diesel Assault are very friendly and professional. They quickly identified the problem…read morewith the engine on our Mercedes Benz diesel, made correction and had us back on the road within 3 hours. The cost of the repair was extremely reasonable! I highly recommend them!

I cannot even give this man one star in good faith. Talked with him on 2/5...was to pick up my car…read moreand tow so it could be repaired. He NEVER showed up...no phone call...nothing. My car was at Tri City Towing due to car trouble on the interstate. Because Mr. Sexton did not pick up my car as agreed, I then had to pay another 35 for storage at Tri City Towing plus get it towed by someone else. It also put us a day behind in getting car repaired. A phone call would have been appreciated...instead I sat secure in the knowledge it had been towed when in fact it had not been. Horrible service....unprofessional business. Does not answer my calls today. Have left numerous messages. Definitely DO NOT recommend this individual.

Fantastic service excellent courtesy very impressed with Mr Sextons professionalism and he was…read moreprompt to help me tow my car

Great service and friendly staff! Good value. The quality…read moreof work is right up to par!

Five stars isn't enough for this business! I limped into Big Stone Gap a few weeks ago to attend a…read morefuneral reception in the afternoon for an old friend. My rotors were scraping and making loud crunching noises as I nursed my vehicle into the Comfort Inn late Friday evening. I thought that the chances of getting my car fixed in a small town on Saturday morning were slim. Boy was I wrong! The nice counter person at the Comfort Inn (great room by the way) recommended Double D Tire and Towing. I called them at 8 am Saturday morning and they said "bring it right in". One of their servicemen, James, diagnosed the problem right away and I asked him if they'd be able to repair it that morning. He said it shouldn't take long. I stepped out of the garage to call my girlfriend and by the time I got off the phone, less than half an hour, they had me off the rack and ready to roll. I went in to pay the bill expecting the worst. I've been in situations before where I was from out of town with car problems and they know they've got you over the barrel as far as price. Well not here. The cost for fixing my car was incredibly reasonable and probably less expensive than if I'd fixed it at home with someone I know. I drove away from Big Stone Gap with a warm feeling about the town and its hospitality and a deep sense of gratitude for a repair service that took care of me in a big way! Thank you Double D Tire and Towing!