They were a life saver. We needed to rent a chisel they had all different kinds. Need break about 3 inch of cement inside a guest house. The one we had it super small it took days to break our cement. A friend recommend us to Double R rental. We got it done about 5 hrs. Great customer service would be returning back. read more

I'm ecstatic to learn that they are going out of business. Hopefully some other tool rental company will come in with equipment that is in good useable shape unlike the tools Double R tried to pass off as in good shape. I learned and it's verifiable in their own words that they tried to sell the business as a whole. I heard that the buyers pulled out once they saw just how bad a shape the equipment was in. Many years ago I rented from them and each time the equipment failed. The man of the mom and pop organization threw me out of the store even calling the police to ban me from the sight. I rented from Seattle and Oak Harbor rental stores ever since and NEVER has any tool rental company had a problem with me. I talked to people around the area and with other tool rental companies about the owners of Double R many times and never has anyone defended their honor as they have NONE! Says I live in Oak Harbor. I live within walking distance to Double R. read more

I tried to rent an excavater from them. The owner showed up on my property with the machinery, but decided not to leave it because the property was too wet. He took the excavator back, just charging me delivery of $150, plus tax. So, I'm screwed for $165. If they had warned me that wet land was a problem, I could see it, but they should have made that clear beforehand. This, on top of decidedly less than honest dealings in the past, I just hate dealing with these people. They're the only rental business on the south end of the island, and we are stuck. Bumma read more

I really enjoy and approximate this little mom and pop rental place. They have reliable equipment and knowledgable staff. If you need to rent the right tool for the job come to Double R Rental. I have been coming here for over 10 years read more

Rented a small piece of yard equipment recently at RR Rentals. It worked for about an hour, then wouldnt fire up again once I stopped to go to another location. Ive rented lots of equipment before from other rental companies and I'm pretty familiar with small engines and tried everything to get it running but it would continually stop as soon as it started. I called with about two hours left on my rental and their only solution was to have me bring it back and get a different one. I offered to let it cool down for a while to see if it might start again but noted that I wouldn't likely make it back by the 4 hour mark. I was told I'd have to pay full day rental cost then. Seriously?, the equipment won't run and I need to let it sit but I am expected to pay more for that? I had another commitment In the evening so that wouldn't work. I decided to just end the project for the day. When I returned it, I spoke with someone I believe was a manager at the store who had already heard of my situation and I noted that I hadn't really finished the project because the equipment kept stalling out. Her response was "hmmm". Not 'I'm sorry for the hassle' or 'lets at least take off the fuel charge', nothing.... Very lousy customer service on a small island where word spreads easily. Not good business practice even if competition is lacking. read more

Used for my wedding. No problems. Dropped off early for set up, picked up Monday. No hassle, no problems. Called several times because I'm always worried something will go wrong. Staff was always pleasant and helpful. read more

seriously? if we're renting from another company for the same event, they won't let you rent from them???? i guess Double R rental is doing way better than you'd think, and don't need business! this island is a joke....... read more

I have rented from this company frequently and have never had a negative experience. The staff is very knowledgable, respectful and eager to help. Thank you Double R Rental. read more

People were very nice and their location is very close to us so it was convenient to go there. But they stated I would be charged for a $100 deposit that would be refunded after returning everything in proper order. I rented one of their fold out cabanas and was only refunded $83 of the $100. I called to ask why and their answer was that there was "black dust" all over it that had to be cleaned off. This is absolutely not true as I looked it over before returning it and event wiped it down with a warm wet towel to remove the few pine needles that had landed on it. Left me with a feeling of dishonesty with the company. read more