They fixed the wife's Mini Cooper front end body damage, radiator and a faulty tail light all under…read morethe estimate and quickly. They even beat other estimates I received from other body shops in town. I recommend this shop to anyone looking for repairs.

I had some bumper damage to my fairly late model car. I…read morecalled around to the usual body shops. Some wanted my insurance info etc. It was only a plastic bumper and some trim pieces...nothing huge. I bought the parts myself and brought them to Fender Menders. They needed to paint the bumper to match and when it was painted, I brought the car in and the repair was done in 1.5 hours ! It looks as good as new, and the price was very reasonable. The shop is run by a father and son team. Great guys, and I couldn't recommend them higher.

Horrible communication, over charged more than the dealership! Did not do a tune up ,didn't even…read morechange the cabin filter or the air filter or rotate my tires I could go on. Kept my car for over 13days and charged me over 1500.00 .They're clueless when it comes to TDIs and especially a Touareg.

My wife and I were passing through Durango in our Land Rover LR4 to go four-wheeling in Ouray when…read morea check engine light came on. Animas Automotive got us in immediately, diagnosed the problem and reassured us that the repair could wait until we returned to Arizona. I heartily recommend them!

My vehicle was placed at the shop after an animal strike. Thomas who was in charge of the…read moreclaim(repairs) notified myself on Thursday that the vehicle is ready to be picked up Friday, 400miles into my trip he called back and said it will be ready Monday because he is missing parts. On Monday 300miles into my trip i was notified that a part of the vehicle has not been painted yet, but the vehicle will be ready Tuesday. Tuesday the vehicle is painted but the shop is still waiting on a part. The vehicle has been in the shop for over a mounth now. and on the day of pick up they are looking for parts? The front office lady Autumn advised me to cancel the insurance claim as the total will only be $3000, she failed to mention that thats the price before they tore the vehicle apart. Total price is over $9000. Very poor communication, i wish 0 stars was an option.

The passenger window failed on my elderly parents car while I was visiting. I called multiple…read moreshops and no one had an appointment available until July. Tommy fit me in the same day and provided excellent customer service and care! Thank you Tommy and Abra!

I'm writing this review in gratitude to the service department of Morehart Murphy, particularly a…read morefine fellow named Keaton. As I was driving my 2008 Chevy Silverado into Kayenta, Arizona, I had 3 service lights come on at once, Service 4-wheel drive, Service Traction Control, Service Stabilizer. I called the service department at my local Chevy Dealer, and they advised me not to drive my pickup any farther and have the truck towed for service. I started arranging for towing through AAA, who provided me with exactly 0.0 options. Then I called the closest Chevy dealer's service department, Morehart Murphy Chevrolet in Durango, Colorado, for advice. That's where Keaton came in. He asked if my pickup was "hopping" when I made a sharp turn. I told him it was, just like when it was in 4 wheel drive. (The dashboard control did not indicate that it was in 4 wheel drive.) He checked with a mechanic, came back with the advice to take the Silverado out of 4 wheel drive. The "hopping" stopped. He then advised me that I could continue to drive my pickup home and to my local dealer for service. Thank you, Keaton! Your advice saved me hundreds of dollars and got me home for the weekend. When I arrived in Durango on the way home, I offered Keaton a generous tip which he could not accept, but I'm happy to thank him by writing this review. Customer focus is sadly lacking across many service industries, e.g., AAA. Happily that is not the case from my experience at Morehart Murphy Chevrolet.

On a road trip and car broke down. Rhonda was amazing getting us in for major warranty repairs…read more They got us back on the road in two days, even having to wait for parts. Thank you for taking care of us.

ADAM with BoDean's Towing helped move my Tiny House on Wheels...it needed to be repositioned 8-10'…read moreback from where it was. Tiny was a "big" 34' x 10' on four axles, meaning it wasn't a light load! Adam worked so well with my Contractor and his Team to make this move happen SMOOTHLY...So grateful for this service!

Excellent service! We were stuck in the middle of nowhere with a difficult tow. Dominic was so…read morekind, got to us quickly, and had us loaded safely and delivered back home in no time. We wouldn't call anyone else for this difficult job. Thanks Dominic and BoDeans for coming to the rescue!

Great service! These guys know what they are doing! I had a large dent in my car and it…read morecompletely disappeared after they were done. I would highly recommend them to anyone looking to have a dent fixed on their car.

Joe is fabulous. I recently moved to Pagosa Springs and ran into a problem when getting my Colorado…read morelicense plates--an employee at another auto body shop broke the bolt holding my old plate in place. I ended up driving around with Colorado plates on the front and my old state plate still stuck on the back. Being new to the area, I visited several auto shops and received estimates ranging from $50 to $100, with no one feeling confident they could remove the broken screw. Then I found Precision Autobody & Collision. Not only did Joe immediately assure me he could fix the problem, but he took care of it in about 20 minutes--and didn't charge me anything. On top of that, he noticed that my plates had been installed incorrectly and took the time to put them in the proper positions. I'm so grateful for his honesty, skill, and kindness. It's a wonderful feeling to find someone you can trust, especially in a new community

I would not recommend this shop unless you can go without your vehicle for months and are prepared…read moreto manage all communication yourself. We were never contacted about delays and had to initiate all communication. Finally, after around 3 months of waiting and periodic calls we were told the waiting was for one headlight, because an OEM part could not be found. WE told them an aftermarket part would be fine as we just needed the vehicle back. In total four months went by before the car was finally ready. When we arrived, we noticed a four-inch crack in the windshield. When we brought it up, we were told it must have already been there, which was frustrating given the car had been sitting in their gravel lot for months. We were told to file a claim with our insurance instead. When driving away, the steering wheel was shaking badly due to the right front tire being underinflated (only 15 PSI). Shortly after getting the windshield replaced, we discovered the newly installed bumper wasn't even properly attached--no clips or bolts on one side. We had to bring the car back again. The owner said it should make us feel better that the technician who worked on the car had been fired. It didn't. Quality control should come from ownership, and ultimately, it's their name on the work. We were given a $10 gift card for all the inconvenience, which felt dismissive considering everything that went wrong. To top it off, a few weeks later we discovered the other headlight (not the one they replaced) wasn't even plugged in. Overall, this was a long, frustrating experience with repeated issues and poor communication. Proceed with caution.