Late review ... came here after a deer accident. Hadn't had to deal with a body shop in decades…read morebefore this and as a female, I don't really trust most body shops. I ended up here because my insurance, Geico, works with them. Felt good about that. So grateful they made my appt with Car Source Collision. Although, the damage didn't seem significant at first, it added up after everything was completed but that would have been the case at any other shop. After leaving my truck for repairs, the rental car company provided pick up from the shop. Unfortunately, I left my wallet at the shop (with lots of important info/cash/several credit cards) and Matt, personally delivered it to my location within minutes. So grateful he did that! Matt was pretty awesome throughout the entire process; nice, professional while explaining the process, providing estimated repair time, etc. The mechanics did a great job, my truck looked exactly like it did before the accident. Actually, it looked even better in and out, because they detailed my car too! Loved that! The insurance covered all the repairs but I would definitely use use this shop again, even if I had to pay out of pocket.

5 Star Job..5 Star Service!!…read more After a recent fender bender, my insurance company recommended a few nearby body shops, but a trusty yelp search would verify which particular shop I should choose. As I looked up Car Source Collision center, Mia S.'s 5 star review was more than enough to convince me to take my car here. And Im so grateful that I did! Andrew was amazing..explaining the process, keeping me posted on updates, and even graciously transporting me to/from the car rental place. But the absolute best part-my car repair looked fantastic!! Perhaps looked even better than prior to my fender bender :) Also, Car Source Collision Center was the most cleanest and stylish body shop Ive ever visited. I felt completely comfortable walking into the waiting area of shop and the comfortable seating, tv, and a water cooler, made my time there very hospitable. Highly recommend yelp peeps!

I depend on yelp reviews to select businesses of all types. I rarely leave reviews though! But this…read moreis the place to go. Wally is the best! Hard for me to trust and a worrier but I felt immediately confident and in good hands. Do not hesitate to use this business! Results were perfect.

I had accidentally tapped a pillar with my car door and it wouldn't close quite right although had…read moreno obvious damage to any component. I saw the great reviews here, so brought it in to see what could be done because it seemed obvious that something was just misaligned. Tech came out to inspect my car and was telling me I definitely needed new hinges! I might need a new door! This is going to run a lot of money! That they weren't going to try to investigate a misalignment because they wanted to do things "the right way!" Sure buddy. I thanked him, left and went to the body shop just down the street. Where a tech took a look at the door, determined that the A-pillar on the car door hinge had just gotten bumped out of place, bumped it back into place which fixed the problem, and within 15 seconds sent me on my way. Didn't even charge me because it was such a minor "repair" if you can even call it that. Royal might be good at what they do, I don't know. But they tried to upsell me on a repair that was thousands of dollars for something that wasn't even broken and was a component easily pushed right back into place. So definitely get a second opinion if you go here.

Always done well, fair snd knowledgeable! Know what to do, follows through and is fairly priced.read more

I just left the body shop to have a quote for a scratch on my front bumper. Tom came out to give me…read moremy free estimate and completely wiped clean a scratch with some compound and was very very nice. He made my baby look new again!

The insurance company made us take our car to another body shop in the area. Two days after we…read moredropped it off, they more than doubled their initial estimate. I left D&J a voicemail at 4:30 on a Friday night to get a second opinion. He called me back within 15 minutes and explained all of my options better than the other shop and the car insurance company combined. Then, on Monday, once I had seen the car and taken pictures, he gave me a $100 solution to what the other company wanted $3300 for (and should have seen in the first estimate) and said another piece they claimed needed to be fixed was structurally sound. He offered to work with me to get secondhand parts to fit within my budget if I chose to salvage the car or drop the insurance claim- and I never paid him a dime for his services! I wish I would have taken our car to D&J instead of going through insurance and the other company. They are honest, communicative and truly have the customer's best interests in mind!

I used New Bill's Autobody to perform a Maryland Safety Inspection on my vehicle. Sadly, I was not…read moreimpressed with their service, and this is not due to the fact that my car failed the first round of inspection. It is because I was told and then confirmed that I had EITHER 1,000 miles OR 30 days to fix my car and have it reinspected. However, upon my return to DJ's I was told the complete opposite by the same person. Instead of being within the 1,000 mile OR 30 day limit, one actually needed to be between within 1,000 miles AND within 30 days. As a result, I am now expected to take off more time from work to wait the obligatory two hours to have my car reinspected after I was assured that I did not have to follow both rules in order to be within the grace period after a failed inspection. But what really broke the straw was that the certified mechanic started working on another vehicle and I had to wait until he finished even though I had an appointment for that time. I cannot speak to their handiwork when it comes to repairs, but I can say, based off of my own experience, that New Bill's cannot effectively speak to their clients, and have poor customer service. And in the end they have caused a lot of wasted time and money in the long run.

Farley, my forester, went in looking like Sasquatch and came out looking like James Bond. Great…read morejob. Kept me well informed of progress and finished ahead of schedule.

We took our car here in July to have an enhanced inspection after our car was hit outside our…read morehouse. They were terrific! Great customer service and even fixed an issue mixed by the original body shop. We took are car there again for a separate incident. I definitely recommend.

Adam was the best tow driver I could ask for! Very nice customer service and was great handling my…read morecar after it crashed :) Would 1000% recommend to anyone who has crashed their car.

Long story short: We had to total my son's car because of them. My son hit a deer. No frame damage…read more Airbags didn't deploy. Just the hood, quarter panel, light, and front grill/bumper. Insurance company works with Mike's. $4k estimate. Dropped it off on day 1. They said it would take 10 days, give or take. Day 11 I drive by because we hadn't heard anything. The car is sitting under a metal carport with the hood, bumper, and side panels off to the side. The mechanic comes out and says it's the car that's being totalled. No one ever called me. On day 3, they found a loose wire on the top of the engine requiring the entire harness to be replaced for $3k plus 6 hours of labor and a dent in the radiator bracket. That changed the estimate to $10k- more than the insurance threshold. No one ever called me. It sat outside, uncovered for over a week. The cabin air filter was open and exposed during a rain. There were leaves all in the engine compartment. Day 12, a Friday, I contact the insurance company and start figuring out my options. Day 16, a Tuesday, I call Mike's to find out how I could walk away from the insurance claim because I found a shop that would replace the 1 loose wire with a $100 pigtail and leave the radiator as is because it doesn't affect the structure. He says it will cost me $110 a day in storage fees. From here the relationship goes sideways and the insurance company gets involved to tell him he can't do that. Unfortunately, at this point, I can't drop the insurance claim to fix it ourselves or take the car back as a salvage title after it was exposed to the elements and questioning what other damage would show up that wasn't there during the first estimate.

Service was great and had my car completed when promised. Car window worked like new. Very friendly…read moreand easy to work with. would highly recommend..

Service was great and had my car completed when promised. Car looked brand new…read more Friendly and easy to work with!

I had to come back to leave another great review this shop is literally the best and they truly…read morecare about their customers and their work. I would recommend them to anybody and everybody. Every time I have had an issue they have done everything they can to help me. I'm coming back to leave this review after buying a new car and having literally the worst experience of my life dealing with scummy salesmen. Because it really puts into perspective when you find somebody/someplace genuine. I'm a forever customer when I need a service Gem provides.

Five stars to Gem Autobody! I had a small but tricky dent on the front bumper of my Tesla Model Y,…read moreright along the body line. Working with Hash was a great experience from start to finish. He provided a quick and very reasonable estimate--especially compared to a "Tesla-certified" body shop that quoted nearly five times more. The work was completed exactly as promised and even ahead of schedule. The result is excellent--my bumper looks like new. Great craftsmanship, clear communication, and fair pricing. Highly recommend this shop!

This is the best body shop in the DMV! Someone hit my car and drove off while my car was parked on…read morethe street. Total Recon made the whole process so easy! I dropped my car off and was given a rental. They took care of all the negotiations with the insurance company and kept me informed the whole way. They only use OEM replacement parts and the results were fantastic! The detail job they did was also terrific. I always take my car here and recommend them to anyone that needs body work done!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

So... your girl still can't parallel park. To be honest, the curb came out of no where and sneak…read moreattacked my bumper. That's my story and I'm sticking to it. Anyway, my poor car. Bumper cracked and paint missing. I got to calling around different auto body shops, all who told me their expensive prices and how they would have to remove my bumper to paint it and how it could mess up my car sensors and blah blah blah. Sir, give me my keys back. I found All In The Details on TikTok (the best app everrrr) as I was looking for auto body shops who can paint a part of a car and tape off the rest of the car. Robert did an AMAZING job. He even travels to you! Just make sure you have enough room where your car is parked. He also specializes in restoring rims, painting rims, car detailing etc. Check out his Instagram: @allinthedetails21_llc I will recommended & return (if another curb acts up again lol).

They did an amazing job on my car , made it look brand new . They also saved me some money by doing…read morea repair for me I had scheduled to have done at the dealership . They will definitely do all my debt work from now on . Excellent work