From the very beginning when I started inquiring for estimates this company stood out. They replied…read morequickly & gave me thorough information. Came in for a free estimate, didn't feel pressured to accept anything. All of the employees are very friendly. I felt very comfortable. Now as far as the work done, we brought in my son's 2003 Subaru because his car was hit in a parking lot, they gave us a very fair estimate. We brought the vehicle in the next day, they gave us a 2-3 day estimate time of the vehicle being ready. Car was ready when they said, the work done was way more than we could have hoped for, they left it brand new they even buffed out and fixed some spots on the bumper that weren't part of the accident! Great quality work, with honest service, what more can you ask for! Bring your vehicle in, you won't regret it. I will be recommending to all my friends & family!

We got rear-ended in late January. NYLA was great because they were able to take in our car…read moreimmediately. The longer we worked with them, the more disappointed we became. The first estimate was that we would get our car back in two weeks. Then after that, it became every 3-5 days, with some times where they would never respond back. We finally got our car back about 6 weeks later with more problems. The fuse box was falling off and the man told me, "There's documentation that shows it was like that when it came in." I was floored...I didn't sign off on any documentation. The suggestion from the staff was to tape the cover back up with double sided tape. The rear window wiper was installed upside down (the wiper was cleaning the license plate instead of the window), the gear shifter was very sticky, and there was a part missing from the gear box. All damages were cosmetic on the rear end, so we're not sure what they were doing in the gear box to begin with. We asked them to replace the plug and after multiple times of inquiring when it would come in, we ended up just giving up. The guys who work here are really nice. They had our car for a long time and fixed a dent for us for free, but in this case I would have preferred professional competence over "really nice". It seems like they're more geared towards auto detail instead of auto collision.

Ricky is super nice, friendly and chill. He did a great job and offered to fix my scratches on my…read moreback bumper for free! He also offer work done guarantee, for any problems happen to the work later on he promise to come back to fix it.

Showed up to my house within a day, did a good job even though my car was a little more damaged…read morethan I thought so he couldn't make it look brand new. But looks good and was done for a fair price. I appreciate the help!

I had an outstanding experience with them! From start to finish, their team demonstrated…read moreprofessionalism, expertise, and genuine care for my vehicle. After a minor collision, I was stressed about getting my car repaired, but this place made the entire process seamless. Alex was incredibly helpful, guiding me through every step and keeping me updated throughout. Muchas gracias por todo, muy recomendado!!

Most honest and conscientious auto body place in Maryland. They will wrestle with the insurance…read morecompany to get the job done!!

This is the best body shop in the DMV! Someone hit my car and drove off while my car was parked on…read morethe street. Total Recon made the whole process so easy! I dropped my car off and was given a rental. They took care of all the negotiations with the insurance company and kept me informed the whole way. They only use OEM replacement parts and the results were fantastic! The detail job they did was also terrific. I always take my car here and recommend them to anyone that needs body work done!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

Well, I returned 3 weeks later b/c someone tagged my brand new and newly painted bumper cover on my…read moreBMW. I called for an appointment, arrive and recieved a quote and time estimate. They completed it on time and are THEE freindliest group of individuals you would ever meet. They stuck to the quote so there were no hidden fees or tacked on charges. Kudos to Erik, again, for taking care of me. The bumper looks brand new, again. I can't give them enough accolades!

Was able to give a quote to a recent accident which I did not notice the damage until the next day…read more Frustrating that parking in a store's lot and get dinged rear quarter panel. They gave me a quote and was able to take me the next day. Super friendly, kept me advised of the progress and approximate delivery date. Matching the color exactly. These guys are professionals.

I had a great experience with Han's Auto Center. This was my first time needing to go to a…read morecollision place and Han's was very nice to me. Their time estimate was just about what they said it would be, which was slow, but also production is slow right now. The team did a great job keeping me up to date. They would call twice a week and were very patient with my questions. They weren't condescending and did great work on my car. I would recommend this business.

Took my vehicle to these guys a few months ago and was pleasantly surprised by the results. First…read moreof all exceptional customer service. They go into depth with about damage and repairs needed. They work with insurance company to ensure you are getting true and honest service. While it took longer than expected for my cars repairs Han would call periodically to provide status and give me assurance that the car is be worked on. Definitely recommend to others.

My car looks amazing, the price was very reasonable, the owners are trustworthy and worked with me…read moreto get my car back when I needed it....highly recommend!!!

Outstanding service and a great value! Brought in my Subaru Forester to get the housing on my side…read moremirror replaced. They did an outstanding job for hundreds less than what the Subaru dealer was asking. Dropping off my vehicle and getting the work done was super easy! Donna took the time to examine the damage to my vehicle and explained everything that went into the estimate. They turned around the repair in no time and I was back on the road within 24 hours.

My Audi Allroad suffered from flying debris on I66. To my untrained eye, it seemed pretty…read moreminor--pieces of hard white plastic ranging from more than a foot to a few inches pummeled my car--windshiled, hood, grill, and exited by knocking a big ding in the side view mirror. The grill had a hole in it and there were dings on the hood and front. EuroPro brought my car back to excellence, and took care of things I hadn't noticed, like a lot of dings and scratches on the windshield. It took a month, and I was impatatient to get my car back, but it was definitely worth the wait. Excellent work.

After a rough start and 15 months waiting europro came through in the end making my car better than…read morenew thanks Jack and Tom.