I wasn't sure what to expect when I booked, but I'm very glad we booked it. The Hampton Inn is…read morenewer, very clean, well kept and the staff have been excellent!!

We travel a lot and I can truly say how wonderful this Hampton inn is. I know that they are…read morecurrently rated the 2nd best in the Hampton Inn brand, but seriously, what do you have to do to be #1. The location is ideal. The breakfast is great which includes a couple of waffle flavors. Hot breakfast and the staff makes sure everything is clean and everyone has plenty. You can have breakfast outside viewing the bay! The whole place and the rooms were clean and fresh.

My 6th visit to the island and definitely the very best place to stay!…read more Very nice rooms and balconies. The rooms all look out at either the ponies or a serene courtyard. The staff is so friendly and professional. There is a cool spiral staircase that leads to the lookout. Nice breakfast served right to your room. Amazing pool in an exotic setting. Will definitely go back!

I was here for a few days with some friends and had a lovely stay at the Refuge Inn. Their…read moreelectronic check-in was super easy to complete before I arrived, making the actual check-in process a breeze. The room was spacious and very clean and had everything I needed for my stay. The brown bag breakfast was ideal and delivered precisely at the time requested. While I didn't partake of the pool or hot tub, they were each well kept and clean. All in all this is the ideal location for a trip to Chincoteague Assateague and I would highly recommend a stop here!

We were pleasantly surprised at how nice the hotel was when we pulled up to the entrance. The…read moregrounds were beautiful and well kept. We were given a bit of a hard time when we checked in because we travel with our service dog. She asked what service he provides and didn't seem convinced. It was a little off putting. The room was really nice and the view was lovely. Overall we enjoyed our stay. When we were leaving, the staff member who checked us in, complemented us on our dog after observing him during breakfast.she could tell that he really was a service dog and she was very impressed. We appreciated her taking the time to tell us this because no one gets tired of hearing what a nice dog you have! I would highly recommend staying here.

This hotel is in such a great spot. Has its own parking. A walk away from restaurants and the…read morelittle downtown area. The front desk staff wasn't super friendly, but the staff I encountered during breakfast were so sweet. The first room we were in had a little trail of ants (on the first floor) and elephant foot steps above us (at no fault of the hotel), so we asked to move rooms. We were given another room in the first floor. The balcony and view from the hotel is amazing. There's a private pier area. The pool and hot tub are nice. Hotel was clean. Breakfast was ok, I had better breakfast at other comfort inn's.

It was amazing !! Every time we walked by the office they would say hello ! And if you went to the…read moresmoking area at night there was some "wild" cats

I was so happy that the place was already open! We were…read moregreeted by a very friendly receptionist, who explained their rules during the pandemic time: masks in the lobby, no everyday room service, no breakfast. They do provide you with coffee though. The location is awesome, you can walk to the park! The room was clean with a very comfortable bed, a small balcony with chairs were perfect for dinner that we got from a local seafood place. They have a very cute front area with a fireplace that we enjoyed. The pool was closed not only because of the weather but pandemic as well. Overall great experience, recommend

Impeccably clean and great service from management. Loved that they had the summer kitchen open and…read moreencouraged us to get hot dogs and chicken during our stay. One of those raining nights on Memorial Day Weekend I was very hungry late night and not wanting to go back out, so my husband grilled some chicken for me and found condiments to prepare it well. Thank you for making our 1st visit extra special.

Very friendly personnel, extremely clean, great location for dining, shopping, and walking. Outdoor…read moreliving space is lovely and they are working on more!

I went with a local hotel rather than a chain. It is a two-star hotel and you could tell, but the…read morewaterside view was quite helpful, and given some dodgy weather I was glad I had a place where I could look out on the water while being under a roof. It was hard to keep the annoying flies out of the room, but that's probably just the nature of this area.

I have been to chincoteague several times now over the past 6 years or so and everyone has been…read moresuper nice until today when I came into the lobby to check in at 2 instead of 3:00. The young girl behind the desk seemed really annoyed and said check in is at 3:00. That was it. She didn't say Oh sorry, no, we can't let people check in before 3 bc we are low on cleaning staff and so would you like to wait in the lobby? No she didn't. Definitely gave a mean girl vibe. So I left and sat in my car for an hour with it running to keep the AC on bc it was pretty hot out in July. When I went back in at 3 to check in it was another lady who was much nicer and explained why they can't do earlier check ins. The rooms and pool are fine and the roses are gorgeous.

We are Marriott people and were looking for a property to overnight at in Chincoteague. Our room…read morehad a balcony (w/chairs) overlooking the water and it was lovely. I have to say I was pleasantly surprised. We generally do not stay at Fairfield Inn properties, but we were able to get a waterfront room last minute on a holiday weekend (and I read several reviews talking about the cleanliness and remodel). It is walking distance to charming coffee shops and a quaint downtown.

The management staff here have no consideration for their patrons. During the COVID-19 pandemic…read morethey posted pictures all over the hotel requiring guests to wear face masks. The photos they chose to use were all of Asian women wearing masks. I know it was not their intent to come off as racist but as an Asian person, I find it upsetting. The subtle implication is that Asians are the cause of the virus and that you should protect yourself from us. When a friend of mine who is also Asian voiced her concerns about how this offended her, the on duty manager promised to remove the signs and reprint them with less offensive selections. The manager then proceeded to leave for the day without fixing it. 4 hours later the new manager on duty refused to take down the pictures and told my friend she would have to wait until tomorrow for the next manager to come back and speak to her. I will never stay at this hotel and I don't suggest you do either. There are plenty of hotel options where the staff is more hospitable and representative of humanity than this one.

Stayed one night while on our way to Williamsburg VA…read more Personally I thought I booked at a different hotel down the street. That hotel has free ev charging and free breakfast. This hotel doesn't offer breakfast anymore and charges for EV charging. Even the apples they had out was inedible. I would definitely not stay here again for those reasons. The rooms and overall location was nice though.

Not honest, I was told a would be refunded for a room and to wait 10 business days, after this time…read moreI called to inquire and was told I would be called back the next day. After no returned call I contacted them again now to be told I was never refunded and that it would take 2-3 weeks and that "I would be moved up in the que" for refunds. What does that even mean? Lie after lie. Do business elsewhere with a more honest company..

Came here with me and my friends for a bachelor party. We had a 10am reservation and I can…read morehonestly say that it was a great way to kick off the weekend. Our tour guide Basia had a great sense of humor and extreme patience for us kayaking amateurs. She gave us the history of the area and took time to get us close to the wild ponies. If you're looking for quick entertainment with great hosts, then this place is it. Basia will answer all your questions and give you plenty of tips on how to enjoy your stay. Will be looking forward to coming back!

My son and I rented kayaks and a fishing rod here. Everything was quick and easy. The only downside…read moreof this place is there is no public restroom. When we were finished kayaking we both had to use the restroom and the lady informed us that we would have to go to the park down the street to utilize facilities.