I don't usually write reviews, but when you find a wonderful place with an exceptional staff member…read morelike Rebecca, you have to let people know. Lakewood Park Manor has been an amazing place for my grandma. She is so happy here, and I haven't seen her this happy in a very long time. Rebecca, the Activities Director, is truly outstanding. She is caring, compassionate, and has a huge heart. My grandma talks about her all the time and tells us how much happiness Rebecca brings to her and the other residents through her wonderful activities. The caregivers are also kind and helpful, but Rebecca truly makes an incredible difference in the lives of these seniors. Her hard work, dedication, and genuine love for the residents do not go unnoticed. If you are looking for the right place for your mom or grandma, I highly recommend Lakewood Park Manor. Thank you so much, Rebecca, for everything you do. Your hard work and beautiful heart are truly appreciated!

Such a great community. Lakewood Park Manor is always clean, welcoming, and well cared for. The…read moreExecutive Director is genuinely kind and approachable, and the whole place has a really positive vibe. The activities are fun and engaging--there's always something happening to keep residents involved and social. Overall, it feels like a place where people are truly cared for and feel at home.

The facility is nice and clean. I've visited other facilities that look depressing and smell bad…read more This facility has activities for their residents and a lot of great CNA's. I'm Thankful for the care they've provided to my Father. A special Thank you to CNA's Domitila, Alondra, Kimberly, Maria Arévalo, and Elsy. They are always so kind and compassionate. The Gonzalez Family appreciates you all. 316 C

I am extremely disappointed and honestly angry about the visitor policy here…read more I came to visit my mother-in-law with my husband and son, and we were told that only one person can visit her at a time. She does not have a communicable disease. She is here because of an injury, so the justification for such an extreme restriction makes absolutely no sense. What makes this even more frustrating is that earlier this very week, my brother-in-law and sister-in-law were allowed to visit her together. So apparently the policy either isn't being applied consistently, or the rules have suddenly changed without any reasonable explanation. What is especially ridiculous is that we were told that if more than one of us wanted to visit her at the same time, we would have to call hours in advance so they could put her in a wheelchair and move her to the dining area. A patient in an actual hospital room can have multiple family members visit, yet here, a family visiting an injured patient is expected to take turns one person at a time or essentially relocate the patient just so her family can sit together with her. I understand that facilities need policies for infection control and patient safety, but this feels completely excessive and unnecessarily restrictive. We are well beyond the point where every visitor needs to be treated as a potential COVID threat, especially when the patient does not have a communicable illness. Families should not have to jump through hoops just to be able to sit with their loved one. My mother-in-law should be able to have her son, daughter-in-law and grandson together with her without being wheeled off to a dining room like we are asking for some extraordinary privilege. And if there is a legitimate reason for this restriction, then I would like someone to explain why two family members were permitted to visit her together earlier this week, while today we are being told that only one person is allowed at a time. This policy is unreasonable, frustrating, and completely lacking in common sense. Families deserve consistency, transparency, and some basic consideration when visiting an injured loved one.

I have been here several times when I have needed top notch post operative quality services…read more This facility is super clean. Everyone from nursing, therapy, kitchen, housekeeping, maintenance, and especially activities are the best at what they do. Thank you so much to the CNA's for the quality of work they provide selflessly. Great job in the kitchen making sure I always had something enjoyable, and tasty for my meals. Especially the going home breakfast they made me. I can't say enough good things about Brookfield Healthcare Center. I usually post my reviews on Google, but I thought I'd do yelp this time. Thank you to everyone on station 2. Your a great team. Too many to mention by name. Thank you therapy dept. Thank you Jackie, Mary Chris, and Alejandra.

Brookfield is a wonderful skilled nursing facility where the residents' well-being and quality of…read morecare are clearly a top priority. The staff is compassionate, attentive, and genuinely caring toward the residents. The facility is clean, organized, and well-maintained, which contributes to a comfortable and positive atmosphere for both residents and their families.

When my husband had his recent accident, we were informed that he would need to be admitted to a…read morePost Acute care facility for recovery and rehabilitation. After some research by a relative, "Cottage Crest" in Norwalk was chosen. We will be forever grateful for the personal care given by the staff, the cleanliness and professionalism rendered. I felt very comfortable leaving him in their care ( not an easy thing for me to ever say). Thank you again, "Cottage Crest" for a very positive experience. Louise Mc Connell

Cottage Crest is an amazing place. The folks that work there are very caring, loving and patience…read more. The CNA's are the best! They always make the patients feel loved and valued which is very appreciated. There seems to be a great team atmosphere in place. Everybody is always willing to help each other. It's an old facility, rooms are small for a two bed setup, but they are always fixing it up and making it look very nice. i would recommend this facility for your family members.

Quality care in the heart of Norwalk Ca. Caring, compassionate staff. Providing short term and…read morelong term care. Ready for the holidays. Exceptional care

Welcome to Norwalk Skilled Nursing a family friendly environment. We welcome short term skilled and…read morelong-term residents depending on bed availability. We have staff available 24/7 for care needs. We offer physical therapy, occupational therapy, speech therapy, wound care, IV antibiotics, activities, social services assistance, dental, vision services and hearing services. Our social services department has experience with discharge planning for your loved looking to transition to retirement, independent livings or board and care. Visiting is open with mask still in place and checking in with our front desk. Feel free to contact the facility for any questions.

I've noticed a big improvement in this nursing home since Blanca arrived. The facility is clean and…read morewell-maintained, and the staff provides great customer service. Everyone has been attentive and responsive. The physical therapy team was especially amazing--they were knowledgeable, encouraging, and really made a difference

Well, my anniversary and report card (Dec 21, 2016) .... 8 yrs, I want to say thank you to…read moreGreenfield Care Center of Southgate and the team for taking care of me. I appreciate all of the hard work and attention. You guys did a great job in all respects. Keep up the good work! This place is awesome, they have the best nurses.. Loveable,huggable,caring,sweet and most of all knowledgeable in nursing WOW!! Recommend to all elderly.. Best place to work from dietary, linen service, housekeeper to administrator

As a follow up since my previous review, kindly allow me to comment further. It has been…read moreapproximately two months since my discharge from Paramount Convalescent Hospital and Skilled Nursing Facility I have made significant progress. From the diligent care I received I have not suffered another attack due to my spinal stenosis diagnosis. I am eternally grateful to all the staff (especially the PT/OT staff, nursing staff and housekeeping staff ) for their professional support and concern. Thank you all.

My family we really do appreciate this facility. My mother was at another facility for over a year…read moreand they did not treat her the way that she's been treated since she's been here. They take good care of my mother. They're very caring loving and we appreciate all that they do and I wanna say thank you to Blanca for helping me out with everything.

I honestly cannot thank Oakmont of Whittier enough. My grandpa moved in not too long ago, and the…read morechange in him has been amazing. He used to be very quiet and mostly kept to himself, but this place has truly brought him out of his shell. The staff here is incredible. They are patient, caring, and treat every resident like family. They have gently encouraged him to join in on activities, and now he is actually excited to participate. He has been going to the morning exercise classes, art sessions, and even the wine and cheese socials. He loves the movie nights and scenic drives too, things we never imagined he would do again. The community is beautiful, spotless, and full of warmth. What really stands out is the energy here because everyone seems happy and engaged. Seeing my grandpa laughing, staying active, and making friends again means the world to our family. Oakmont of Whittier has truly given him a new spark, and for that we are forever grateful.

I can only speak to our interaction with accounting/billing staff in relation to a community…read moredeposit on a room we placed for my mother. On September 5th we requested a full refund on our deposit, we were told it will arrive in two weeks. We are now entering week 4 and no refund. We've had to call multiple times to inquire on the status of the refund and in multiple occasions not ever receiving callback. I was finally able to speak with spoke Gina and she claimed it would be sometime this coming week. (What the heck does that mean). She could not give a reason for the delay nor a definite date nor an apology. This is without a doubt, poor business practice. The other staff members seem pleasant enough. *Update* Gina called to say that the check was ready. Surprised to us because we were told that checks are only written on Thursday (someone misled). Worse, yet they made the check out to the wrong person. They wrote it out to my mother. She did not leave the deposit. She did not provide financial information and we had specifically asked who will the check be written out to? We were told whoever provided the deposit. We confirmed the name. It should be written out to the person acknowledged. Obviously accounting or billing do not know what they're doing. They are not paying attention to the details. They are not paying attention to instruction.