I had Chris come out to clear a drain and replace a sink basin. He was very communicative, prompt,…read moreworked quickly, and honest (didn't try to work in extra services or fees). Oh, and most importantly, he did the job I requested! I'd 100% use him again and recommend him to anyone in the Downey area looking for plumbing services.

Reached out to Chris as we desperately needed someone to come out next day to help us open up our…read morecountertop sink hole to fit our new sink in. Although Chris does not personally do this (easy to damage the countertop), he responded and told me to call him - and he gave me a great referral to his friend who is a handyman. I gave his friend a call and thankfully he had availability that same day - came and did the job for us and gave us a really really great price - like 1/3 of the price from other quotes I got. I'm really glad for the referral & I find Chris to be very trustworthy and will highly consider for my future plumbing needs.

Two words: TOTAL PROS…read more Appreciated the customer service when I called and follow up responses. Nice as can be. Omar and Alejandro the plumber guys were equally impressive. Taking the time to explain thoroughly what was going on in my pipes, the steps they'd be taking to fix my issue, and recommended what I should be doing in the future to help maintain my plumbing. All with smiles on their faces. In this day and age when you come across above and beyond service, you not only are so appreciative, you'll continue to do business with them.

Overall the christmas weekend we had a plumbing emergency. Panic mode on... checked Yelp found this…read moreTriple P called and spoke to Alex. We called him on Christmas eve and he came it and fixed the whole problem right the next day after Christmas. Superfluous and throughly professional. We have a plumbing company for ever that we may be going to for all out needs

Carlos is great!!! He showed up on-time, figured out the…read moreissue with my kitchen sink, offered same-day fix for a reasonable price and got the job done nicely and perfectly. Hard to find a trustworthy plumber sometimes. I'm glad I found one!

On a Friday evening, I noticed muddy water pooling near my toilet, which suggested a pipe issue. I…read morecontacted my usual plumber, but when he didn't arrive the next morning, I began looking for another company since we had to shut off the water to prevent further flooding. Carlos came out to assess the situation and explained that his team could start the next morning at 8 AM. He said they would begin with leak detection to locate the source, then proceed with the repair. The work involved cutting through my granite flooring and into the slab. Before moving forward, I asked if he was licensed and if he could work with my home warranty company and follow their procedures. He confirmed both. Because the work took place on a Sunday, I wasn't able to obtain pre-approval from the warranty company, which led to some complications. I paid by personal check and received a handwritten receipt under the name "SoCal Plumbing." When I submitted it, the warranty company indicated that the license associated with that name was expired and not tied to a plumbing business. I followed up with Carlos, and he provided a different license under the name "G Del Plumbing and Rooter," which was valid. Initially, he and his team were helpful in trying to provide the necessary documentation, although the process took time due to back-and-forth with the warranty company. The warranty company eventually agreed to partially reimburse the cost but required a final invoice showing both the diagnosis and proof of payment. The invoices I received continued to show a balance due, and as the 30-day submission deadline approached, I attempted to follow up multiple times by phone and text but did not receive a response. As a result, I may not be able to complete my claim and get partially reimbursed for this emergency. On the day of the repair, I also asked about installing a water pressure valve and was told there would be a follow-up, but I did not hear back. Overall, the repair work was completed, the toilet was reinstalled as promised, and the team was punctual. I was quoted a range for the price and of course the actual amount was the highest price in that range. However, communication and documentation could have been more consistent, especially given the warranty requirements. My advice is to not pay in full if there are outstanding items that they need to do.

Oscar was great. He answered my call promptly and was upfront about his availability. He arrived on…read moretime, explained every step of the process, and communicated clearly throughout the job. What I really appreciated was that when he came across issues, he explained them as they happened instead of overwhelming me all at once with bad news. He took care of the immediate problem and was honest about the possibility of it happening again if the mainline isn't inspected, which I respected. His pricing was more than fair, especially given the short notice. I'll definitely be using his services again and would recommend him without hesitation.

Oscar was very professional and I would not hesitate to call him again for any future plumbing…read moreissues. Very nice man.

Alberto did a great job installing our new heating/air conditioning unit. He was professional,…read moreknowledgeable, and easy to work with. Alberto evaluated our current unit and intake vent and provided a proposal that was very competitive. We really appreciated his no-pressure approach. He clearly explained everything that was going to happen and didn't try to upsell us or push any gimmicks (unlike some other people we spoke with). Communication was excellent. He was always quick to respond to our questions and kept us in the loop about our order status and installation date. Before he left, he went over the maintenance requirements so we know how to keep everything running smoothly. Everything is working great so far. We've used Downey before for plumbing problems and have always been pleased. This is our first time using them for HVAC as well and we're very happy with the experience.

Fast service!!! Albert P. Was absolutely amazing! Very knowledgeable and professional! Would highly…read morerecommend!

Another great experience with the Prodigy Plumbing team. Ariel is a great communicator and kept me…read morewell informed. James and Trent communicated well and provided the quote. Field Manager Carlos stopped by a few times to make sure that the work was progressing well and that we were satisfied. The field service team was great to work with and kept us informed of progress. Marcos, Fred, Boii and Victor worked hard and efficiently to ensure that the plumbing was repaired correctly to last for years. They cleaned the areas to look like they were never there. Very satisfied with the end result and constant communication. I will use Prodigy again.

I quoted two jobs with Prodigy. One for a sink drain that was draining slowly and a shower valve…read morereplacement. They came in with really expensive and high quotes, both involving unnecessary drywall work to access the plumbing from outside of the house. I was able to go with alternate quotes with both jobs that were more aligned with market rate prices. Both teams lacked basic knowledge of how to perform simple plumbing repairs and were really fast in giving me outrageous quotes with unnecessary drywall work. Avoid Prodigy Plumbing.

We went through Yelp to request several quotes for a toilet replacement and water pressure…read moreregulator. Luis was able to come out to scope the work, provided a quote an and completed the job within reasonable time frame. Luis and son arrived within the timeframe he promised. They were professional and cleaned up the work area after. So far our toilet works great and our water pressure is much better and I don't feel like I'm getting pelted by rocks.

I have used the services of Luis several times since my first review. From fixture changes, to…read moredrainage re pipe, to water heater replacement. Luis has always talking with me regarding my options and isn't hasty to just replace everything. Prices are always competitive. The communication is always good. We will be using Luis and his crew again in the future for a water line repipe in the future.

Great price and very fast at doing the job. The plumber was able to fix the leak in my copper for…read morethe bathroom sink within 20 mins. Their price is also very affordable. Overall, will definitely be a returning customer! Highly recommended to everyone!

I called them and they sent two guys the next day, and they were super professional. They had the…read moreright equipment and didn't try to give me a sales pitch. We'll definitely be using them again!

Amazing plumber. He helped me out by coming out on Mother's Day and installing a new water heater…read moreand fixing my leaking valve on my recirculation pump. Awesome customer service and response time. I will use his services in the future.

"Had an amazing experience with Ed and his team...They were prompt, professional, and took the time…read moreto explain the issue clearly. They fixed my plumbing problem efficiently and left the area spotless. Highly recommended!

Showed up a couple hours after I called. Did good work for a fair price. Cleaned up after he was…read moredone. Thanks Ray

Hired Ray for a small job to install water lines in my garage for a washer dryer. Connect from…read moreexisting lines 2feet away and install a drain. He said it would take 2 days but it lasted 5 1/2 days. He was at my house till 3 am on the final day. Insanity. The work was subpar and messy. 2 weeks later the pipes leaked and he refused to fix it. Ignored my calls and texts. I had to pay another plumber to fix his sloppy work and the leak. I also overpaid Ray accidentally $200 and he did not return the overpayment. I was not going to leave a bad review till he ignored the leak at my house and didn't come to fix his mistakes. I was fooled by the positive reviews. Beware.