I had no cold water in an upstairs bathroom sink and toilet. The response time from Downey Plumbing was excellent. Carlos and his team found the problem area quickly and explained the work that was necessary. Another underground leak was also detected and repaired. The work areas were cleaned up and left in great condition. My thanks to Carlos for his efficient and professional service. read more

I have just heard one of the dumbest reasons for not providing services than I have heard in many many years. I gave owned real estate, primary homes, rental properties, I represent clients with numerous properties and yet the reason for lack of service ranks right up there with complete stupidity. I called to have my personal AC serviced due to the fact that it needs it as indicated by it blowing warm air. I scheduled the appointment made it a point to be here and 10 minutes before the last possible time to show up I get a call and some urchin tells me they don't service homes that are on the market. Isn't one of the reasons for servicing is that you are putting it on the market and need to comply with inspections? When I aske why, the urchin replied that it was company policy, no other explanation. That is frankly one of the absolute dumbest answers I could have expected. So if they are that afraid to do a home that will be sold does that mean they do a shoddy job that will not pass inspection? Does mean they do not even trust their own work? Or are they just plain ignorant. Whatever the reason, I would not take a chance on hiring them for anything that may eventually need an inspection. I'm sure they would raise a defense against any claim that they did not know the property would be sold. Does this mean they never do work for contractors who are building homes? I don't care what the rest of the reviews say. You should never hire someone that afraid of someone checking their work read more

Albert came to my home to verify a leak from my bathroom shower. He was extremely professional and determined to solve the problem although the link was not visible during his visit. He cleaned up the area and made sure to leave the location easy to get to if the leak returns but will check back to make sure everything is working before replacing the drywall when ready. He did an amazing job trying to solve the problem. Thank you. Emma Maxey read more

Alicia with Downey plumbing came to my house within 24 hours of me making a call for 2 clogged sinks and a shower. she was very polite and answered all my questions with detail. i am very happy with downey plumbing and 100% recommend this place. read more

So my landlord had to get the water heater replaced in the property I'm renting. Roman came out to assess the problem and he was very informative by explaining to me the process and exactly what would happen with the replacement. He was able to fit me in a very busy schedule for the next day. Omar the technician who performed the replacement was on time and completed the job in a very reasonable amount of time without having us go without water and gas. Omar was very professional and did a great job completing the job. He checked his job to make sure it was good and found a leak and fixed it which tells me that he is very thorough. Thank you Downey plumbing! Especially Roman and Omar! read more

Fast service!!! Albert P. Was absolutely amazing! Very knowledgeable and professional! Would highly recommend!

They were excellent from initial call to final transaction (HVAC repair). Juan was easy to communicate and work with- job was executed with little to no intrusion into the regular operations of the home. Prompt, professional, and ready and able to work with the customer. Will definitely loop them in for other work. read more

I had a great experience with Downey Plumbing, Heating, and Air Conditioning. Scheduling was very smooth, and Alyssa, the receptionist, was extremely helpful and reassuring. I was worried about my situation, but she helped ease my concerns and assured me that a technician would be sent out right away. I really appreciated her kindness, professionalism, and quick assistance. I'm very appreciative of the smooth process! read more

Let me just say... I had a great experience with the receptionist who helped me. I called when I was stressed and frustrated... she made the scheduling so easy and mellow (thank god). She kept me calm, made and was able to get a technician out to me quickly. Thank you Alyssa for all your help, I will be using Downey Plumbing again read more

Needed bathroom faucets replaced in both bathrooms of my home. Faucets were leaking after more than 24 years of use. Carlos and Omar provided the exceptional professional service I've come to expect from Downey Plumbing. He was knowledgeable efficient and personable. Answered any questions we had and left the work area clean and neat. Both gentleman represent Downey Plumbing well. Thanks again. read more

I had a really stressful plumbing issue come up in my bathroom right before a family gathering and I honestly didn't know what to do. I called in and spoke with the receptionist named Alyssa and she was absolutely amazing!! Despite the short notice and time crunch, she went out of the way to help me and was able to get a technician scheduled much sooner than expected. She was so kind and reassured me the issue could be resolved just in time for my party. I love how quickly everything was resolved and I recommend anyone in need of plumbing issues to give this place a shot! read more

Downey Plumbing was quick and friendly; such a good experience! Alyssa was very kind and extremely helpful in working with me on scheduling the plumbers to come out. It was a quick fix of our clog/garbage disposal. Very good service all around, would definitely call again! read more

Downey plumbing has not disappointed! They helped me with my home in Downey and did such an amazing job, I referred them to my mom and brother in Lakewood. Carlos not only provided amazing customer service, he was knowledgeable and fair. The couple times he came out with his crew, they showed the same customer service and respect for my mom's house (she also liked that they were very clean :)) No job was ever rushed and was done with pristine craftsmanship and professionalism. I'll definitely be calling Carlos/ Downey plumbing for all future plumbing/ AC needs. They don't feel like a corporate greedy company who's out just to do a half fast job at an extremely high price. HIGHLY RECOMMEND! P.S I've already gave his number to co-workers and other family members! Thanks Carlos for taking care of my family! read more

Alberto did a great job installing our new heating/air conditioning unit. He was professional, knowledgeable, and easy to work with. Alberto evaluated our current unit and intake vent and provided a proposal that was very competitive. We really appreciated his no-pressure approach. He clearly explained everything that was going to happen and didn't try to upsell us or push any gimmicks (unlike some other people we spoke with). Communication was excellent. He was always quick to respond to our questions and kept us in the loop about our order status and installation date. Before he left, he went over the maintenance requirements so we know how to keep everything running smoothly. Everything is working great so far. We've used Downey before for plumbing problems and have always been pleased. This is our first time using them for HVAC as well and we're very happy with the experience. read more

Last week I made a call to Downey plumbing. I've lived in the area for years and have seen it many times but I was refereed by a neighbor because my heater stopped working. I spoke to a young lady I think her name was maybe Alyssa. She was sweet and she was able to schedule me that same day. I was so thankful I didn't have to search for a second option. She made sure to have me attended to when she heard the worry in my voice. Thank you Downey plumbing! I highly recommend them now that I know how quick the service is . read more

We have an older foundation home with copper piping that springs frequent leaks. The insurance company will only pay to replace the section of piping that leaks so they send someone from Downey Plumbing to evaluate the leak. After the plumber inspects and reports to the insurance company it usually takes one or two days before Downey Plumbing can have someone come out and make the repair. In the meantime the leaky pipe keeps leaking. During the most recent leak Downey Plumbing sent Alecia to evaluate and repair the leak. Alecia provided excellent service! She was knowledgeable, courtious and did very good work in a timely manner, she patched the pipe so it could not keep leaking while we waited for her return visit. Excellent representation of Downey Plumbing's service Alecia! read more

I called this morning for water pooling in my front yard. They were able to schedule me for the afternoon. German came and was so friendly and was able to diagnose the problem quickly. It was a much smaller problem than I expected, the main line was blocked. He gave a fair quote and fixed the blockage within the hour. I cannot emphasize enough how kind and efficient everyone was. Highly recommend Downey Plumbing! read more

Had a leak in my pipe from my water meter to my house. My 3rd party insurance recommended and set up my service with Downey Plumbing! We had never used them before. They came out the next day and found the leak was between the house shit off and the meter. They set up an appointment to put in a special valve so the leak detector person could find the leak. They set up the appointment with the leak detector specialist. Then they coordinated all the utilities to come mark their lines. After, Axl set up our repair appointment. Axl was our plumber from the beginning of this ordeal to the end. Axl was very communicative, polite, professional, arrived on time, knowledgeable and did the repairs in a timely manner. Axl also cleaned up the area so nice. Axl was outstanding. Would definitely recommend Downey Plumbing to anyone. read more

I needed Downey plumbing over the weekend & as busy as they were, they managed to fit me in. I have a recurring problem (not their fault) & this time Joe came. Wow, was he ever good!! He's very patient (with all the questions I asked), knows what he's doing & CLEAN. He was very understanding of my problem & fixed it up quickly. Explained what he was doing & how we should proceed in the future. A shout out "thanks" to JOE!! read more

Called the owner, Joe, to let him know my water usage has gone up 718 gallons since his leak detector left, you can see the probe holes and hear the water running through the hole but since they determined the leak was already there they will not fix the pvd the detector damaged, causing water to gush more. He refused the technician to look at the piping, fix the pcs pipe broken from their leak detector, making my situation so much worse. Joe is a man with no regard to standing behind his work performed, fixing mistakes made. I have filed a complaint with the insurance company, hopefully they will make him be a honest, responsible man. read more

We used Downey Plumbing and Air Conditioning for a A/C leak in the attic. This was my first time using them and I was ever so pleased. This was a 4-day job. Which consisted of the following. They had to relocate the central AC unit in the attic as it was installed incorrectly years ago and not up to code. It caused the system to not be level and water pooled instead of draining. They replaced all the ductwork and repaired the coils. They also serviced the tankless water heater and installed a filter. The technicians on the job were Alberto A, Chris and Alberto N. They were knowledgeable and very polite. We would definitely recommend Downey Plumbing and air conditioning to others. read more

I left a message Tuesday night for a plumber to repair a frozen bathtub faucet. I got a call at 8:15 the next morning with a 10-4 service window. I got a call at 9:15 saying the technician was on the way. Marcus quickly evaluated the situation and left to get the parts. he returned quickly, fixed the problem, and respectfully answered all my questions. He was efficient and professional, and the problem has been resolved. The price was as expected. Thank you, Marcus. This is the second time I used Downey Plumbing and Heating. I have been happy both times, with the knowledge and kindness displayed by both technicians. A 5 star for Marcus and Ricardo, and to Downey Plumbing for well trained technicians. read more

Alicia, the plumber for Downey Plumbing, arrived and snaked out my sewer line, clearing the clog. In doing so, when she ran the camera in the sewer line, she discovered a break in the clay pipe where roots were coming in. She called the shop and they rescheduled a date to do this repair. A week later Alicia showed up again and dug a 4 foot thrench all by herself to get down to the broken section of pipe. She removed the old clay pipe and installed a new section of ABS pipe. She did a great job and was very professional during the whole process of the repair. read more

We called on Downey plumbing after receiving several quotes on a relocation of my defunct water heater and replacement with tankless solution. We assisted on site by Carlos and Alberto. They're both personable, efficient, skilled and professional. They took care of cleanup and of of clearing remnants from their work once the job was completed and briefed us on the operation of the unit. Downey Plumbing contacted us the following day for follow-up and asked if Juan could come by to inspect/verify their team's work. We were pleased with their work and attention to detail - Highly recommended. read more

I had a leaking main water line. Alisha was very professional fixed the problem in a timely manner. I would highly recommend her. read more

If we need a plumber we don't call this company anymore. They tend to charge a lot-are rigid and charge just for an estimate-that's not generous nor of the current business culture. Seems they had a strong reputation, and that's nice I guess, but quality work at affordable prices is a need now, not a want. We have had a few things redone that they previously did in the past 3-5 years-and while they were more willing to suggest repipes often, with stars in their eyes, than observe other simple helpful fixes while they're here. Proud and pricey-pay top dollar but the task needs redoing fairly soon. My wife and her parents were Downey locals that enjoyed quality longlasting work, but money seems to have stolen the eye of this company and humility seems to surface only rarely. Old school greed doesn't fare well in a diverse culture. Hope they regain their hardworking core values that we all did enjoy. Triple P plumbing went over and above the call for us-they've got youth and hard work on their side and prices were in our contentment range. I'll keep my eye on Downey plumbing-but my wallet will be closed to them. read more

Called them for a leak under my sink. Showed up on time, didn't talk much but that's fine, I just wanted the sink not to flood my kitchen. Didn't overcharge, so can't complain. read more

When issues with plumbing suddenly arise it's great to know local service with a great team is there to help. In a time of need Alyssa made a very stressful moment a lot easier, with clear understanding accompanied by friendly and knowledgeable service. Alyssa made this chaotic experience less difficult. She listened and clearly showed she wanted to help. I appreciate her patience as I lost mine. Quick affordable service with a smile! read more

Reached out to them for assistance and Alyssa did a wonderful job. She was so kind and patient with me, love how quickly she scheduled us for service! Will definitely be recommending them to my friends and family. read more

I am very impressed with their service for AC condensate problem. The are on time and very professional. Khurrum read more

Today, Wednesday 10/08/25, I have a service call concerning leaking water on the side of t home. My tech, Alicia Harris frOM Downey Plumbing came within the time I was told, and Alicia called when arrived. I showed Alicia the leak she immediately went in to assessing the situation, she knew what to do first and she seemed to have a feeling what the problem was just by looking at the leak. I was so impressed with her expertise and knowledge of plumbing. Even though I didn't have a contract with Home Serve for interior, Alicia gave me price on what it would take for Downey Plumbing to start the job to find and fix the actual problem. With people like Alicia that is kind and knowledgeable taking the time to explain what is going on with my leash. Downey Plumbing did when hiring Alicia. Great representation of Downey Plumbing. THANK YOU SO MUCH ALICIA and DOWNEY PLUMBING. read more

When someone provides Great Value with EXCEPTIONAL SERVICE DESRERVES A FIVE STAR Service Technician Aaron Gonzales was kind, professional, knowledgeable on time and went above and beyond to get the job done. I would highly recommend Downey Plumbing for all your plumbing and Heating & Air Conditioning needs. Thank you so much for doing good honest business with the community. Keep up the good work!!!!! Francesca read more

Big thanks to Steven and Alberto! They're great, I had a leak and ended up having to have the whole line replaced. They got the job done quickly and were so polite and informative. I highly recommend downey plumbing and heating to anyone looking for exceptional service! read more

Emergency water repair at my rental was handled so fast! Thanks to Alyssa for being so helpful and facilitating everything during my crisis. She's amazing and made sure I was taken care of immediately. 5 stars!!! read more

I saw their work van at a red light the other day and remembered what a great job they did for us numerous times. It was Thanksgiving and we were busy bustling in the kitchen, when suddenly we heard water coming out of the bottom of the kitchen sink! Yikes! Anyhow, I didn't want to bother anymore on Thanksgiving so waited till the next day. They quickly came to the rescue. They fixed my kitchen sink in no time! Second plumbing incident, so one of my kids decided it was a good idea to flush a toy car down the toilet. You can imagine the aftermath. Water was coming out of every avenue. My hallway became flooded. My gosh it was a nightmare!! Called them after hours they came right away. The young gentleman did an amazing job, got on our roof, ran the snake and pushed that bad boy out to the oblivion. Highly, highly recommend them for your plumbing needs, reasonable prices, reliable profesional plumbers. Thank you! You guys are awesome! read more

A shout out to Alberto of Downey Plumbing for his excellent service! I called Downey Plumbing about what sounded like water dripping in my bathroom. But, there was no visible water standing anywhere on the bathroom floor. However, the carpet leading to the bathroom from my bedroom was soaking wet. There was also a light stream of water flowing through the light switch on the wall in the bathroom downstairs. Alberto gained access to the attic, found the leak and replaced the pipe. Alberto was professional and determined to resolve the problem. He was focused, knowedgeable, experienced and efficient. Alberto cleaned up behind himself, putting every back as he found it. He was friendly and easy to communicate with and showed pride in doing his job. Alberto takes his job seriously and is definitely an asset to Downey Plumbing. read more

carlos was very knowledgeable and punctual. He let the area very clean, he communicate everything that he was going to do and what was wrong. he solve the problem. i had a positive experiences, carlos went above and beyond to resolve the issues.I will recommend Downey plumbing. value very reasonable. read more

Outstanding Service--Highly Recommend! I had an excellent experience with Downey Plubing Heating & Air Conditioning, and I can't say enough great things about their technician Marcos. I had a serious bathroom issue where the toilet backed up and was overflowing at the rim--definitely not something you want to deal with on your own. This was clearly a situation that required a professional plumber, and I'm so glad I called them. Marcos arrived, assessed the situation right away, and quickly spotted both the problem and the source of the issue. He explained what was going on in a clear and professional way, then got right to work resolving it efficiently. His knowledge, skill and calm approach immediately put me at ease. What really stood out to me was his attention to detail and respect for my home. Once the job was completed, Marcos cleaned up the entire work area, leaving everything neat and sanitary-- which I truly appreciated. If you're looking for a reliable plumbing company that you can trust, whether it's an emergency, a 24/7 call, or a job big or small, Downey Plumbing Heating & A-C Co. is the company to call. Professional, dependable, and customer-focused--these plumbers are the real deal. I highly recommend them and will absolutely use their services again! read more

Rodrigo and Albert make a great team. They arrived on time and finished the job as promised. They cleaned out stubborn debris in the sewer pipes . They repeatedly ran the camera and water jet system until all was free of debris. Replaced a portion of the pipe , made sure water drained freely and cleaned up the work area. I have been using Downey Plumbing for many years and they never disappoint. Job well done. read more

Air condition needed repairs. Tyler Plueger was the technician helping us with our problem. Tyler is knowledgable in his field. He is respectable and friendly. I would use him in the future. read more