I called about a backed up shower and toilet. Mr Forbes was able to come the same day as he was…read moreworking in town. My clean out was full. He efficiently cleaned it out , explained what he found. I would recommend.

Great plumber! Efficient, high quality, consistent workmanship. Able to figure out problems and…read more give appropriate solution. Fair and detailed. Highly recommend!

Nice to be able to book online and make changes to appointment if needed…read more Needed kitchen plumbing service done. They arrived five minutes early and knocked on the door at the exact promised time Excellent value for the fantastic service They identified an additional issue that I did not notice and took care of it quickly. Definitely will recommend and call them again for future services

They are so knowledgeable and highly skilled. Also patient in explaining what they will do…read more Excellent service! Highly recommened.

I have had a runny toilet for months, but this morning I had a clogged sink that drain cleaner was…read moreno match for. I called and by noon, a plumber was in my house checking things out. By 1:30pm the sink was clear, the toilet was replaced, everything was cleaned and I had the most reasonable price I ever paid a plumber. I had asked on Facebook and several of my friends recommended this company, now I know why, and I will always recommend this company if anyone ever asks me if I know a good plumber!

Jason was great. He showed up in a mask, which isn't a big deal to me but i appreciate that…read more I was directed to them through a home warranty service, at 11pm because of a water problem. The home warranty service told us they wouldn't be here for five days, and that I needed to call in the morning. I was going to call them at 8 AM as directed by their website. Before I could, I received a call at 7:30 AM from Jason--he asked when I was available, and was at my house by 8:25. He also answered all my dumb questions without being annoyed which is great as a new homeowner. He was quick and efficient and the service came with a 14 day warranty. I'd recommend them!! Great experience!

Great service timely & efficient as well! Great job!!! I didn't realize this could be done in…read morewinter ...glad it's done!!! Guys were on time & did a great job! Glad the office called to remind me of how long it's been since last pump out! That really helps! Thank you!

problems!! The service requested was February 2023 I had Jeff Sullivan which apparently no longer…read moreworks for free flow come give me an estimate. We have a pump room that is moist and creates black mold usually during the fall and winter months. We have bleached and used vinegar in the past and now have a fan and dehumidifier and a ceiling fan to keep air flowing per free flows advice. The quote from Jeff was over 7,000 to Jack hammer the floor up along the entire inside floor and add stones for when the water dripped and then to also dig a sump pump so that water from the surface would just fall into the pit and eject out with an ejector pump. Then to go outside and sig a drain to the center of the yard to allow any excess water to run away from the home. Then once that was completed we'd have an entire house fogging of any mold spurs and a promise of no mold returning as long as we kept the room fan and dehumidifier working. Which I have done so. I scheduled with free flow in for April 2023 because I wanted to vent the house after the house was basically sprayed throughout with chemicals for mold. Our appointment was canceled and bumped as someone had an injury and they had to reschedule me to accommodate the injury. I was scheduled for a Tues Wed appointment and possibly Thursday if needed and they came on a Monday. I was not able to stay as I had an appointment and needed to leave. They asked to look at the pump room and I was able to get my dad to stay while I left. Apparently plans changed they looked at the pump room and assured me the quote was wrong from Jeff and they did not feel the original quote was correct and the dig needed to be outside not inside. Me being in a rush to get to a doctors appointment was not really in the frame of mind to sit and chat about a past employer with these guys of how the job was not quoted incorrectly and it's outside work not inside work. I listened and they made it clear they needed to dig along the blocks on the outside and eject the water to the middle of the yard and to spray along the house. Then do the inside mold fogging another day. I'm like well I want the mold not to return so if you're telling me that the quote was incorrect then let me know what the new quote will be and we can go from there! I looked at Kenny and I'm like it's not going to be higher prices then this right I assume cheaper and he said to talk to the office about the price. Apparently they were fine getting started on the job without the new quote so I oked them and trusted what they told me . Kenny assured me he knew what he was doing and this was the right move for the house and the mold problem and this would fix the issue. Then I get a email from the office while I'm at a dr appointment saying to sign the new documents . I didn't because I did not get to read it yet and I wanted to make sure to look at it and see it itemize and what the price would be. I'm assuming a lot cheaper for half the work. Then Ashley calls saying she needs it signed right away so the guys can get started on the job. I'm like hummm I think they do get started . So I assume I'm just signing for the outside work to be done not a price as I'm thinking we can talk about a price once I call her back so I sign the document to get started on the work. Later when I get home I print the document and see the price is the same well over 7,000 dollars and half the work later I'm realizing wow that's a lot of money when all the work that was done was really the last part of the original job bided and their needs to be some kind of compassion to me . So I call the office and speak to Dan he's not accommodating or empathetic in any way to a customers concerns! He assure me the work could be bid higher for the outside job I chuckle and say NOWAY you need to give me at least 2-3 grand back no way that job is as much you did not even do half the work quoted one the original contract???!!! Really???! I'm like what scammers! So a week goes by and we are mowing and the cap outside on the vent gets sucked into my lawn mower and I call Dan he tells me no way it's their fault I can replace it I'm like um no!! So after many phone calls disagreements and no responses from the office or Dan I email him and he finally tells me someone will come out next week. No one then the next week no one then like a month nope no one !!! Finally like 2 months it gets replaced.! Long story short the fall time is back and the mold is coming back. I've messaged Kenny 2 times since the holiday weekend and he told me Ashley would reach out to me. Oh also I had to hire and attorney just to get my paperwork prices detailed as they say they can not itemize a bill??? I wanted to look at the first bid and the second bid pricing. I'm a person who gives others the benefit of the doubt but the office people have not shown any remorse for anything they've failed to do!!!

We had a pretty big issue - no toilets, sinks or showers could be used. We called and AAA Round the…read moreClock Plumbing was here in an hour. Jeremy was informative, honest with the cost (which was very reasonable especially for an emergency), prompt, and worked diligently. Hands down, this will be the company we will use for any of our plumbing needs!

I called AAAA Round the Clock Plumbing today. Although I was not having an emergency, they got to…read moremy house within a couple of hours and fixed the problem. I would highly recommend them. Could not have been more polite, and cleaned up, everything before they left...I think my sinks are cleaner than they've ever been!!

These guys always bail me out when I'm playing DIY plumber and can't get the job done. Most…read moreplumbers and plumbing companies do their best to steer clear from rodding jobs because they're filthy and a downright pain in the ass, so they either don't offer the service or they charge exorbitant amounts ($450-$600). This company specializes in it (hence the name), so their cost is a fraction of what you'd pay elsewhere and they're usually available within a few hours. They work in Illinois and Indiana and offer other plumbing services as well.

I made an appointment with this company for 8:30 am to fix a pipe in my master bathroom. At 9:30 am…read moreI called to speak to the office and was told that the plumber forgot he had an appointment with me. He then said he was on the way. At 10:30 am he had still not arrived. At this point, I had to be at work so I had to cancel. Called to speak to the manager about compensation for my wasted time, and was told I would be called back. Never received a call. My family has done business with this company for years, however we will find somewhere else to take our business from now on.

I wouldn't call them to tighten up a zip tie let alone install a water heater. I had to redo all of…read morethe pex piping work, ( my utility closet looked like a Windows 95 screensaver) anchors holding the exhaust pipes to the ceiling all fell out within the first week, no new gas line was installed, but I was charged for it and a hole was drilled through a wire directly above a light switch and they called out an electrician and charged me for it instead of asking if I had the tools and knowledge to fix it. the title of professional is given out too loosely these days

On two completely different incidents Carl and Son was sent out by a home warranty company to…read morerepair issues at my daughter and son in laws new home that were not disclosed by the former owner or found by the home inspector that they hired before close on the property. On both occasions Carl and Son got the work done promptly and correctly. The two gentlemen who did the work were professional and courteous. The first incident was a natural gas leak that had to be handled as an emergency. The home warranty company first dispatched a different plumbing service from Chicago. I could write volumes on this initial plumbers incompetence however I will get to the point. When the first plumber left Nipsco still detected a severe natural gas leak. This leak point was clearly marked before this plumber started. I refused to have this same service back and it took a lot of arguing and a threat of law suite but finally the home warranty company agreed to dispatch a different plumber. This was Carl and Son and the experience was like night and day. This leak was repaired and after the entire system was pressure tested another valve showed slight leakage. This was also repaired. Nipsco commented the repair was excellent and was able to immediately turn the gas back on. I would recommend Carl and Son to anybody in the "Region". People tend to dwell on the negatives but rarely take the time to pass along the positives. Carl and Son did the job correctly on both jobs. I would hire them again in a second. Thank you Carl & Son!

W & W Plumbing, Inc. provided solid service for a recent plumbing issue at my home. The team was…read morepunctual, professional, and explained the repair process clearly! The work was done efficiently and everything has been functioning well since. Pricing was fair, and the staff was friendly and approachable. The only minor issue was a slight delay in scheduling, but overall I'm very satisfied and would use their services again!!!

My house must really like him because I've had too many plumbing issues. Never felt like I was…read moregetting ripped off, haven't had repeat issues. Super professional and speedy.