What a Total watersport experience. We started with a Sailboat Ride the first day. Captain Jake…read morewas an experienced sailor and made the ride really fun and wet. He was a pleasure to talk with and had a lot of great recommendations for other activities at Downwind Sails as well as other Myrtle Beach locations. We decided to parasail on day two. I have parasailed in a lot of other destinations, but this is the most professional and safety conscious crew that still know how to make it FUN. Not to mention, you get a free banana boat ride to and from the Parasail boat. Will definitely be back for more.

One of the highlights of our Girl's Trip was definitely parasailing with Downwind Sails…read moreWatersports! We arrived at around 1:45pm hoping to be able to book for a 2pm slot and thankfully, they were super accommodating. Once we signed our waivers, we paid the parasailing fee ($98pp after tax) and the additional photo fee which was $30. After we dropped off all of our belongings at the Reservation Area, we were directed to the beach to grab our life vests. With it being Mid June, the sand was very hot but once we got to the water, we were fine. What we were unaware of was the banana boat that we had to take to get to the parasailing boat. It was definitely a pleasant surprise but a fun experience nonetheless. Once we arrived to the parasailing boat, the guys were extremely helpful and informative. They hooked us up to the harnesses and gave us a quick rundown of the rules. Parasailing was, by far, one of the most breathtaking and invigorating experiences I've ever had! I absolutely loved it and it was quite peaceful. Unfortunately, my friend did get queasy after a while so we had to cut our ride a bit short but the guys were very nice and made sure to give my friend some water until the other couple finished their ride. The rides lasted maybe 8-10 mins. If you're planning to visit Myrtle Beach or even live in the area, definitely check out Downwind Sails Watersports. There are height and weight restrictions so definitely check out their site for all the details but the staff were wonderful and the parasailing was amazing!

The staff and accommodations at Express were excellent. We rented a pontoon and had a great day…read morewith our family. Highly recommend.

Family members scheduled a jet ski riding session while in the area. They had a great time. The…read moreprocess was easy and the staff was great. Thanks for the experience and we will definitely be back!

My husband and son (13) had an exceptional experience parasailing. The staff was fun and…read moreexperienced. They both felt safe and had a great time. They got about 30 photos back that were all keepers! Will absolutely be back when the rest of the kiddos are older.

This place ran very efficiently! I think that was the most commented thing on their reviews…read more Walk up to the address on the website, the tables and check-in is on the beach. 1) Check-in at the canopy and sign vouchers 2) They will offer a bin to put your stuff in 3) You'll be directed to go to the flags by the shore to line-up and ride the banana boat out to the boat. 4) If you get sea-sick, take medication! Don't risk it! 5) If you intend to give a tip, bring it with you (it may get wet) but there's a jar on the boat. Otherwise, you can tip them at the tent where you look at photos. 6) The ride will last about 15 minutes up in the air, but in our case, there was another group. So we were on the boat waiting while they were up in the air. 7) they will dunk you, no question! 8) Once you're back in shore, photos will be on iPads that they can give you the SD card or AirDrop them to you (for iPhone users). They're $30. Special thanks to our captain and operators Allen and Dakota! You guys were amazing. The ladies that ran the check-in and photos, great work, you gals are killing it!

From checking in, and throughout our tour, every single staff member was incredibly kind and…read morefocused on making it a wonderful experience for us. I would absolutely recommend to anyone. We will be back!

I want to share an experience that left me genuinely heartbroken. I drove almost two hours for a…read morejet ski adventure I had been so excited about -- only to arrive and discover a $65 fuel surcharge that was never mentioned anywhere on the booking site. The staff even acknowledged it wasn't listed. The refund was the right call, but what I really needed in that moment was empathy. This wasn't just any outing -- it was the last activity I had planned before moving 2,000 miles away. I was hoping to leave Myrtle Beach with one final great memory, and instead I drove four hours round trip for nothing. A simple acknowledgment of how frustrating that must have been, or a genuine effort to make it right, would have meant the world. Instead, I was handed a refund and offered a shorter rental as if that resolved everything. I hope this feedback helps you treat future customers with the care they deserve. A business built on integrity and compassion doesn't just process refunds -- it recognizes when a customer has been let down and misled, then takes genuine steps to make it right.

We had so much fun parasailing and banana boating. It was the highlight of our trip. My kids LOVED…read moreit! Everyone was so friendly and helpful. Captain Richard even calmed their nerves before going parasailing! It seems like most of the complaints on here are based on people trying to sit/swim in the area of the beach that's designated with signs for them to load and unload people onto the boats for parasailing and banana boating. This is a safety issue as you could get hit by a sea doo while they pick up and drop off. Kind of seems like common sense. Not sure why people are upset about their kids not being allowed to swim/play in this area, as it would be very dangerous. If you're in the area, you should definitely give this place a call. You won't regret it!

Can't rate the actual parasailing because we never got to do it. Hustled onto a banana boat like we…read morewere boarding a moving train. Went out to meet the actual boat, saw the previous group still in the sky. Turned around and went back to shore. Turned around and started heading back out. Suddenly told the mate on the boat was sick so we would not be going up. Staff acted as if this was somehow amusing, shrugged and laughed. Asked for a refund and left. An hour later, we see the same company up and running. Called and asked why we were not given the chance to wait and go up with new crew. Just plain rude response from person on phone. Told I could talk to the manager "later". When the manager called me back much later, his rudeness was even worse. I asked why my refund was only partial. He finally agreed he would refund the "nonrefundable" portion as I pointed out THEY were the ones who cancelled our trip. Then hung up on me. So much wrong with this scenario, almost all of which could have been fixed with a SIMPLE, SINCERE APOLOGY. Good customer service is important! I never write negative reviews and always believe in giving a business a chance to make things right. Epic fail here. Do better!

Beautiful views along the water. There's a lot of parking along highway 17, some paid lots, and…read morefree lots of you're eating at that restaurant. Holiday time the restaurants are decked out in colorful lights with a holiday tree set up at the end of the dock. Can book a sunset cruise boat ride or pirate ship ride. Flat, paved or deck - wheelchair and stroller accessible.

The space is much written about. It amounts to a boardwalk into the marsh and along the water's…read moreedge, along which various boat launches and restaurants are evident. The marsh is characteristically majestic. The businesses aren't much. It's always nice to get a bit of that fresh sea air, but compared to, say, the similar Shem Creek boardwalk in the Charleston suburbs, this one is nothing to write home about. Parking was a tad confusing but out on the street appeared to be free. I'm sure that eating on the water is nice, but food options are better elsewhere in my experience.

10/10 for the captains. The banana boat ride to/from the Parasailing boat was fantastic, boat…read morecaptains were great! Rip off when it comes to photos. I paid $680 for 5 flights and 3 observers. They made us split into two boats. One flight on each and then wanted to charge me another $200 for photos because we were on two separate boats!

Booked a parasail for friends and I paid to ride on the boat so I could be part of the experience…read morein some way. Unfortunately I had a business meeting come up so I was not able to join in the fun. I completely understand their no refund policy and not making exceptions. I wasn't expecting a refund and still do not. I was however hoping that they could make some concession. All that was asked was if they could apply the cost I paid to join towards possible photo cost. That would have at least allowed me to see the enjoyment the others had. After it was asked to the staff it was not even consideration or an attempt to ask a manager or owner if it could be an option. Was just given a flat out no. Disappointing as the experience they had was wonderful and I was only unable to join due to a conflict that I couldn't avoid and was at last minute. Thank you Captain Turkey and Bubbles from my friends for the experience and your kindness.

STAY AWAY!! DON'T WASTE YOUR MONEY!! We purchased a Groupon only to learn upon arrival that the…read moreGroupon could only be used before noon. This was not conveyed over the phone at when I called at 11am or on the Groupon website. Just remember if a Groupon seems to good to be true it is. The staff was very rude, unprofessional, and clueless. Assuming this business relies on tourism and word of mouth the staff is in need of major retraining in order to remain in business. If I could give ZERO stars I would Fortunately there was enough time left in the day, so that we were able to leave and head to Crazy Sister Marina. The extra $400 we spent was well worth it. The staff was awesome and they will see us and the rest of the family tomorrow morning for the dolphin tour.

Went to Myrtle Beach for a vacation and tried parasailing and the banana boat. Chose this location…read morebased on the convenience to our resort. The first day we did parasailing. Wasn't sure what to expect as this was our first experience. The entire experience was AWESOME! You take a banana boat ride to the boat that you parasail off. The crew had an infectious fun spirit! The second visit we did the banana boat ride. Another AWESOME experience!! Thank you to Captains Mark and Nick and the crews for creating lasting memories. FYI-the banana boat ride is high adventure. Gave it 4 stars because it was a bit unorganized, plus there's always room for improvement.

I came here on 4/16/21 and had a really good time. Katie was the guide. I did the 2 hr dolphin…read morewatch/tour. Unfortunately, we didn't get to see any dolphins but definitely was enjoyable! This was my very first time jet skiing and I was TERRIFIED. But by the end, I was good. There is a coupon online for $20 off. We shared 1 jet ski to save money. I would definitely come back. They are the cheapest in town, that I saw. I definitely recommend.

Walked right up to the Jet Ski rental on a Thursday morning and was able to get a ski right away…read more Staff was very friendly and attentive. Jet skis were clean and loads of fun to ride! The only downside was that the area to ride in is a straight line so you can only go back and forth down the line.