Best experience for our first time. Everyone was very nice. Wait time and total time was less than…read morean hour. Made us feel welcomed. Build is big and nice and clean. Looking forward to taking my other children.

This place has horrible communication and absolutely no respect for you or your children's time,…read moremoney, or well-being. There are many dentists in the surrounding area--choose a different one.

We recently changed from another local dentist reluctantly after changes with our insurance. We…read morechose Snodgrass & King after hearing positive feedback from other family receiving dental care there. Staff is very friendly and engaging with the child and parent. I really like how they allowed my son to see how well he had been brushing by the "blue toothpaste". I had been looking for the antiquated disclosing tabs that I grew up using. They have the game room for older children and a play area for younger children. The games have definitely played roughly by some kids through the years but still worked enough for the kids to enjoy for the brief waiting time (5-15 minutes). They also shared about options to help my youngest son to his stop thumb sucking which may prevent the need for braces later in life. Very pleased with this first visit especially after have been with another provider for nearly 7 years. Change can be hard but the experience here made it a little easier. Update 7/26/2018 Changed from 4 star to 5 Star: Both kids (7 y/o and 3 y/o) had appointments together. I was to sit in a spot to have sight of both of them since the younger opted for the individual room. Speedy, efficient service--in and out within 30 minutes for cleanings. When establishing next appointments, I mentioned that my oldest doesn't like to miss school so we might have to split them up. The hygienist offered to check the school schedule to see when they would be out of school. Amazing!! Very pleased customer!!

rude dental hygienist (whoever the pregnant blond one is). she's rude every time we come in for a…read morecleaning. this most recent time i asked her what toothbrush she recommends for my son and her response was "a toothbrush"

I called on a Monday for a new patient visit and they got me in on a Friday, my son and on the…read morefollowing Monday! Usually they are not open on Fridays, so I was lucky on both appointments. The first thing I noticed about was how friendly they were on the phone. When I arrived early in the morning, the three women behind the desk were already having a Jovial conversation about the possibility of a therapy animal in the office. They texted the paperwork to me. When I was done, I had my teeth examined and cleaned. It was a prompt and relaxed visit. I am going next week for a consultation for some cosmetic dentistry. It feels good to be around people who are happy where they work.

I used to go here before I moved states. I left because: 1…read more One day, my daughter left her car door open, leaving the light on all night in my car. This was the night before my appointment and Blackman Grove. It was just me at home, living in the middle of nowhere, with a dead car battery and no way to jump it. I called to get the appointment rescheduled, but was told it'd be $75 to do so. Fine. Thanks, daughter. I get it. 2. Finally get a new bridge (not sure if that was what the other appointment was for, but man, it was expensive, even with insurance.) However...a hygenist puts the bridge on and shapes it way too short. The dentist didn't even do anything. I was told she doesn't like doing those or fillings. I was also told that if I didn't like it, they could send it to a lab, but it'd cost MORE. Now, that side of my smile...the teeth are way shorter than the other side.‍ To my main point and complaint: found a new dentist where I'm located. They did X-rays and told me that all of my crowns from Blackman Grove are garbage. You can see them in the X-rays...they're not even cemented down well. I paid thousands...THOUSANDS...and now need to get them redone because my mouth aches. I loved this dentist...BEFORE they hired new people and completely redid the place (and started adding Botox to their services.)

I'm very disappointed with this dental office…read more They did not inform my wife ahead of time that they were out of network with my insurance. Even when my wife asked about co-pay right before the visit they said no co-pay. I only found out after the visit when I received a surprise bill in the mail. Called the office and try to explain the issue, they said even they know it is an issue on their end, but I have to pay as they have billed the insurance. Transparency about costs and insurance coverage should be a basic standard in healthcare, and unfortunately this office failed to provide that. Patients deserve to know what they are being charged before treatment, not after. Now my only option is to file a complaint with TDCI and CMS.

My whole family has gone for years. I really enjoyed it. We lost our dental insurance and had to…read morecancel our recent cleanings until we get back on our feet. Last week, over Thanksgiving break, I had a crown fall out. One that has popped out two other times. I've never had this experience before with crowns, so it's been a pain. Made an appointment, and explained to the doctor over the phone about our financial situation, got to the appointment, was in the chair and already swished mouthwash. The tech left and came back with an estimated bill of $125. I literally left in tears and didn't get my tooth put back in. Why would I pay when their cement hasn't been holding? I was told I could eat whatever I wanted and shouldn't have any more problems after the last time. Apparently, I can't afford this place and will now have to go with an exposed tooth until I can figure something out. Poor practice and you just lost 4 patients over it.

As of 2026 do not use or strongly caution against!…read more They have a new dentist that is very unpleasant to deal with. The quality of his treatment was very subpar. And for the first time since I started using them, the experience was distressing and unpleasant. I will not be using them anymore.

The visit was painless in all ways. They were also very accommodating When going from an insurance…read moreTo a cash patient. They were affordable Impressive painless Process for a Overdue Deep scaling Clean.

My bridge installed several years ago in Johnson City had become loose to where my teeth wiggled. I…read moreasked Gateway to see what the issue was and fix it if they could. To my great pleasure Dr. King quickly found the problem and fixed it and without pain. I can not be happier for the fantastic work of Dr. King. And on top of this they fit me in their schedule quickly so I did not have to worry for many days.

I have to say over the years I have hated going to the dentist, the drills, the smells and the…read moremoney., But I had a horrible toothache and they got me right in and even squeezed in the procedure the next day that needed to be completed. They truly care about their parents and the sedation dentistry really does help take the edge off as well. The costs were not extremely high like most dentists. I mean it is a dentist so it's not cheep but not as high as some I've experienced. I believe I found our new dentist. Thanks ladies for all that you do

Great staff at check in. Explained everything and very helpful with scheduling. The cleaning was…read morevery thorough. I needed two small fillings and the Dentist was great. Glad I found them!

I had an amazing appointment with Mia who is the aesthetician at Three Rivers Aesthetics, which is…read moreinside the dentist office. She has 10 years experience and is very reassuring, explains everything, listens to your fears and goals. I would highly recommend her for facials, peels, lasers and medical grade skincare. Mia really knows her stuff.

Dr. Lewis and his staff are absolutely amazing. They have never failed to provide me caring,…read morecompassionate, yet personalized attention. The service has always been a friendly and fun atmosphere. The staff always greet you as if you are a friend, and during your treatments the offer up explanations and let you know why they are doing what they are doing. They always set the expectations and are up front and honest. You couldn't ask for a better dentist in my opinion.

I really like Dr. Lewis and staff, they are very friendly and always speak to me and my daughter…read morelike old friends, ( and they never have an attitude when were running late, which if often..lolol), my daughter is never apprehensive about her appointments here so I know they are gentle yet through, and I LOVE the convenience of Saturday appointments!!

We have been patients for 10+ years. Dr Lewis and his staff treats us as family. General dentistry,…read moreplus he extracted a troublesome wisdom tooth and I did not have to take any medications after the extraction. They care and we are patients for life. We recommend Lewis Dental Group for your dentistry needs!

DO NOT go to Lewis Dental. If I could, I'd give Dr. Lewis no stars. Not even a half. There are two…read moremain reasons. 1. Last year, my son was told he had 11 cavities. 11. He was also told if he didn't act quickly, things could deteriorate and he'd be in a horrible place. We took him to another dental practice for a second opinion and he was told he had none. One was sketchy. But none. 2. I had a crown put in. The lady who drilled into the tooth obviously drilled into the wrong tooth first. She admitted I was her first patient out of school. It wasn't until the numbness wore off way later that night that I realized the issue. I've still got to get that fixed but I honestly don't trust Lewis Dental to do it right. They've got a surprisingly high rating on here. I'm not sure how. Surely we aren't the only family they've screwed over.