Nice location and easy to find close to home. Staff and optometrist were knowledgable and…read moreexperienced.

I've been going there for years and my recent visit was not good. Everyone was in a hurry and so…read morewas the dr. I've been using for years. At checkout they priced me $500 for lenses and frames we're not mentioned. I requested my prescription and was given one without all information which proved worthless, missing was astigmatism information which is critical for correct glasses. I called to get prior prescription and was met with resistance then was told would email me, never came. A week later I called back and finally got a email where the important information was on this prescription. I bought online for $149 a perfect pair of glasses which are the best I've ever had. I will never go back because of the unscrupulous way they sabotage your prescription if you decide to get your glasses somewhere else. Good buy.

Went to pick up my glasses she just handed them to me and said if they need to be adjusted just…read morecome back. She didn't even see if I could read with them. I will never go there again.

I am complaining about BILLING. This month I received a bill for service in May 2025. This is the…read moreFIRST TIME I HAVE RECEIVED THIS BILL, even though I have been in Clarkson several times since. Today, I received an itemized statement from my insurance and saw Clarkson charged me for a contact fitting which I never had at my annual check up on March 10, this year. My prescription did not change. When I called Billing for help, I waited forever, lots of background noise, hard-to-understand representative, and then we were cut off and she never called me back. Terrible service and wrong charges. Watch your billing! Now, I have to make a trip to Clarkson and probably will get the run around.

Friendly, experienced staff. I saw Dr Strickland and he also removed a cataract for me. No…read morecomplications. Highly recommend this office for any eye care.

We scheduled an appointment because my husband had a stroke. The staff were very nice, however we…read morefelt that the questions that we had about the reasons why he was referred to an ophthalmologist in the first place were dismissed too easily. We're seeking out a second opinion elsewhere because we felt so unsatisfied with the experience. We would not trust returning.

Went here for a 2nd opinion. So glad I did! Dr. McNulty was awesome. He listened to my issue and…read morepast visit experience and did a very thorough job at figuring out what I had going on. He explains things very well and will spend the time with you to make sure you understand things. Still working through the best options for my issue but I love the fact that "good enough" is not an option for him. Would highly recommend.

Louisville is sometimes a place difficult to find excellent medical care. Dr McNulty has brought…read moretogether a wonderful and caring stall to serve the community. His heart and leadership has created a great place. All of his staff reflect his desire to be the best profession they can be. Patience and compassion mixed with medical knowledge provides a pleasant experience. I highly recommend that you make the choice to allow this place to take care of your vision needs.

This review is nothing against the quality of medical care. However, this office is needs to be…read morecompletely retrained. Customer service, empathy or concern for actually following their own established policies seems to be selective. At the very minimum the staff is rude and biased. At the horrendously worst they are racially judgmental. Speaking very calm I was told that I was getting loud and angry. Immediately I was told that no longer discussion was warranted and that I needed to talk to the office manager due to my "heated and loud" demeanor. I deal in conflict management daily at my job and even informed the clerk that I was displeased at the situation, but that a disagreeing perspective does not equate to loud or even angry in tone. I have had mixed experiences with the staff during my 15 plus years of treatment, but have never been treated like this. There generally has been a feeling of greater than thou or elitism instead of an everyone is welcome attitude. I at first equated that to having government insurance. I now have exceptional corporate insurance and treatment was not any different. I would have left and went elsewhere a long time ago if not for the care I received from my doctor. Dr. Woodruff has always been incredibly kind and caring. However, I will not be stereotyped. I am the very last to bring classism, race or any other type of prejudiced accusations into a situation unjustly but today's experience was putrid. To the office's credit, I could have been seen and dealt with the attitudes if I myself had been to my appointment exactly on time or early. That is on me. I fully take that responsibility. Oh well. I may make a BBB complaint as well but there are plenty other eyecare facilities. My treatment will have to be postponed for another month or so and I am thankful it wasn't excessively, medically urgent. Except for possibly picking up my records; I will NOT be back her again. Sad.

Really like The Eye Care Institute. I have very severe myopia and trying to find contact lens that…read morework for me is a huge challenge. Dr. Woodruff is great and works with you to get the best vision you can. I had to try a few different manufacturers of contact lenses to find a new, good fit! i would recommend them for your eye care needs!

I went to the other day and I got my contacts refilled and I exam. The people there are always…read moreawesome friendly fun nice as can be. I have no issues or problems with them at all the person that I'm speaking to it takes you back to the room is fun and nice we talked a whole lot she was cool the rooms are nice new doctors cool recommend it for sure five out of five all day

I actually thought I completed a review upon departing my eye exam…read more.. For over a decade I went to a business that was around the corner from my home in Fern Creek - after another company acquired them. I knew it was time for a change. Two business later, I can honestly say Mooney EyeCare Center is and will always be my forever home for my eyes. The staff was extremely efficient and friendly. I felt welcomed and comfortable as soon as I walked through the doors. I love the decor! The waiting rooms and the exam rooms all have the same artistic floor that relaxes you and puts you at ease. There was no wait to get placed into an exam room and the wait for my eye doctor was minimal. My optometrist was Dr. Hargus. His eye examination was thorough and he asked appropriate questions as needed. Dr. Hargus was extremely knowledgeable, speaks very clearly and made direct eye contact when discussing my eye assessment with me. He was also friendly. I was please with his demeanor and intelligence. I have found my new forever home for my eye health. I strongly recommend Mooney EyeCare Center

Dr. Weinberg is terrific! Patient, a sense of humor! His office seems to me to be equipped with up…read moreto date technology. I couldn't recommend a better optometrist than Dr. Weinberg!

The actual doctor was great!!!! His office staff not so much. I had my appointment over a month ago…read moreand I still haven't gotten my contacts that I paid for!!! I keep calling but the billing lady is always out of office or the office is closed/on lunch? My appointment in itself was an absolute tragedy. I've been going to the eye doctor for over 15 years so I have a pretty good idea of how an appointment should run. I first go to do the basic eye testing (little house on prairie machine...pics of the eyes etc.) the doctors assistant running my tests had no idea what she was doing. She didn't tell me to take my contacts out and when I said something she just handed me a contact case and some empty contact solution bottle. No sink, no form of sanitation, no mirror, NOTHING. When I saw actual optometrist everything was fine...but the check out process was a NIGHTMARE. No one in the office knew how to run insurance, they forgot my credit card in the back room twice, they did t know how to give me a receipt, and this entire process took over an hour! I paid for my contacts but have yet to receive anything and it's been over a MONTH. The lady that does the billing is never in the office because everytime I've tried to call to check on the status of my contacts she's never there!! And she never calls me back! I just want my contacts. I hope they see this and finally get back to me. Last time I called was today at 1:30 and the voicemail box said they were "on lunch"??? Ridiculous.

Gteat Drs. State if the art equipment. Great office staff. Saved my vision, enough saidread more

The doctors are nice and professional, but this place has a severe office management issue. I've…read morebeen bringing both of my parents here for years and it's always the same issue. Many patients are scheduled for the same time and then expected to wait. The last few appointments have had waits of over 2 hours. We have stayed because my parents like their doctors, but the office manager/scheduler needs to change the way they schedule and stop overbooking. Many of these patients have mobility issues and this is unfair to them and their caregivers.