Always amazing service. Excellent staff that builds long term relationship with you. Best tech and latest treatments. They listen to you and accomdate you. I have recommended this dentis to four friends. All of us still go bere after many years. read more

I was a patient at Dr. Jayne's for a few years. I wanted to find a reputable dentist, and at the time, Dr. Jayne seemed like the one to trust. In the first year of being a patient, the dental hygienist commented on my body, suggesting that I "need" to eat something and that it looks like I don't. I told the receptionist, who did nothing to take action on this inappropriate behavior, and she told me that it happens sometimes. Every time I would go to the dentist, I would need at least one crown, filling, etc. I received a crown from Dr. Jayne, not my first one at her office, and the crown broke after a couple of weeks. I came back to her office, and her dental assistant's first suggestion was that it was something I had done to trigger it breaking (I already had had multiple crowns at this point that had not broken). After some light negotiation, Dr. Jayne agreed to replace it at no cost. As someone anxious at the dentist, having to go through the crown process again was no fun. At a separate appointment, I had a crown put on and told Dr. Jayne and her assistant that it felt like there was a gap between my gum and my new crown. I was immediately told this was normal and nothing to worry about. Three years later, after months of discomfort, I found out at a new dentist that the crown did not cover my entire tooth and that it was not done correctly. Now, after three years of this crown, I have to have another one replaced. Save yourself the hassle and discomfort and spend your time and $ elsewhere. Oh, also, after being asked to be never contacted again, my cell number and my dad's (even though he has never been a patient) get calls for reminders to get cleanings. read more

Not only is Dr. Jayne a wonderful dentist, she is also a published best selling author Of course there is a copy in the office for your reading enjoyment. Thanks Dr. Jayne for all your years of service to the community. read more

Dr Jayne Dentistry - Best seller - General Dentistry Near Me - Santa Clara, California

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3/23/2022 Thank you Dr. Jayne for providing me with a safe environment for my dental care. You did an amazing job as always. Again, thank you for making every experience a positive one. I feel completely safe with you in charge. Your assistant Liz was wonderful, job well done! She was extremely professional and courteous. Service here is top notch. I also have to praise Simi, she's the best. She's very caring and always attentive to my needs. Especially when it comes to my health. Rosa continues to be super responsive, friendly and knowledgeable when it comes to healthcare insurance. I don't know how the office would run without her. Without your great work at Dr. Jayne Dentistry, Dr. Jayne, Simi and Staff would be so hamstrung. If you fear visiting the dentist, don't be. Visit Dr. Jayne Dentistry, their expertise and level of competence are very helpful in easing your concerns, anxiety and fear. They cater to your dental phobics. They offer appropriate sedation options. Julio O. read more

Dr. Jayne and her team are awesome! They are careful, proactive, efficient and perform their excellent work with alacrity. The admin staff is super helpful navigating insurance and appropriate treatment options. There are no surprises. I feel Covid safe in Dr. Jayne's office--they take every precaution and then some. I always leave with a smile! read more

I double checked with the other dentists office. It turns out that I don't need the type of treatment (crowns and gum disease therapy) that they recommended and tried to charge $5000 plus for. I hope this dentistry is under investigation for price gouging. Please protect your pockets and teeth from this office. read more

Dr. Jayne and team is the best in the Bay by far!! Right now they're taking extra precautions to keep patients safe - I added myself to the waitlist from my car, was the only one in the waiting room, and they were masked/gloved/sanitized every step of the way! I felt safer in the office than I do in my apartment elevator Rosa and Simi make my day with their smiles and kindness. They're making sure patients are put first always, and Dr. Jayne does a great job of explaining what she's doing and helping you take better care of your teeth. Truly an amazing business - check them out!!! read more

Searching for several years for a great dentist ( not just good dentist but great), I finally found her. Also the entire office team is phenomenal. I absolutely love love love my new smile. read more

Dr Jayne Dentistry - General Dentistry Near Me - Santa Clara, California

Although the care was reasonable, I have chosen to take my son to a different dentist. They are difficult to schedule with. For whatever reason, they have very few visits in afternoon when kids are out of school. Hence, cleaning rescheduled from December to April! That is not acceptable. And the front desk, maybe it was a busy day, but I never get a friendly vibe when we call. There's a bit of attitude and like I said, it's not been an easy process. Moving on! read more

The dentist filled multiple cavities. The care itself safe and descent. But theres no love in that place. It comes down to the $$$. Cxd an appt days before and got bills for months regarding a fee for missed appt. The lady who answers the front desk was not likable and just made everything difficult. Never felt the live in that place. Moved on and never looked back.,, read more

I went to Dr. Jayne for a consultation and treatment plan on 4/4/23. No word was said prior about any cost so I assumed it was no cost like the other dentist I saw. As I was walking out the door Rose said that will be $450.00. I said What!! I was shocked. Rose just snotily said twice" well what did you think? Well why didn't she tell me? I had spoken to her twice on the phone and spent at least 15 minutes) with me in the waiting room. She never said not one word about it. And she sure should have. I contacted 6 dentists in santa clara county all of which do not take my insurance either to be fair. They quoted me from a low of zero to a high of $110.00. So not only do they warn you or ask you but they charge 4 times more than the next highest dentist. Rose gave me a break and reduced it to a mere $395.00. What a rip off. So they e mail me and ask me for input. I took the time to respond. They put out that if you're unhappy just tell them how they can make it right. So I suggested we split the difference and they give me a $200.00 refund. That would be a fair settlement and still pay them for their time and trouble. But I guess Dr. Jayne needs the $200.00 more than this 70 year old disabled grandmother on Social Security. And its obvious that the thing about how can we make it right is just talk. Once I didn't accept the plan I was crap and not even to be acknowledged. I only gave them 1 star so I could post a review there's a reason they only have 3 stars and dropping. Buyer Beware!!! read more

My biggest concerns about going to the Dentist was embarrassment of the condition that I had let my teeth get to and also fear due to very painful visits in my younger years when I went to the Dentist. I had almost given up on finding a dental office that I felt that I could trust and even entered a couple of offices and immediately left without even contacting the receptionist because of the atmosphere. I decided to try one last search online and came across Dr Jayne Dentistry. I called and made an appointment with Rosa. On the day of my appointment I was ready for another walk in/walk out visit however upon my arrival I encountered a friendly greeting, a brief conversation explaining my concerns and was immediately put at ease with a tour of the facility, introductions to the staff and finally a relaxing exam and consultation with Dr Jayne. The rest is history! I am closing in on a year with my new family and numerous visits. I take photos again with a smile and look forward to every visit. Great results, great conversation and a much happier and confident person is recommending that you trust your dental needs with Dr Jayne Dentistry! read more

Since dr Jayne Hoffman put my crown for two teeth, I always have pain in the teeth and the crown is not Put In correctly since it is very sensitive to temperature which is not the case with other dentists crown jobs I had before. The assistant forgot to take out a pierce of the temporary crown residue and I can't move my jaws I as to go back. read more

I'm new patient with Dr. Jayne and have been really impressed. Dr. Jayne and her team have been welcoming, professional and very knowledgeable. It has been one of the best dental experiences I've had. They do a great job explaining what needs to be done and have the latest dental technologies. Pretty cool to see a 3D picture of your mouth and teeth! Highly recommend Dr. Jayne Dentistry read more

This office will charge you for expensive services which they will tell you be covered such as full mouth x-rays, but are not. A simple cleaning is a two visit process and who has time for that. Stay clear of this business if you want to be treated ethically and fairly. Ruth read more

Update to Lumineers less than 2 years ago. From the first day my Lumineers were placed on my teeth I was told by friends/family that my teeth were not paper white which I paid for. I complained to Dr. Jayne and staff and everyone said they were the whitest. I am very unhappy with my Lumineers and do not recommend this office to do it. $20k spent and not happy. read more

Dr. Jayne's office and staff is bending over backwards to keep their patients away from the COVID- 19 virus by having installed a device which gets used just above your mouth to suck any aerosols out of the air! Innovative? I would say, "Yes!" Thank you Dr. Jayne for helping to keep us all safe! read more

I have been a patient of Mission City Dental Care for around 15 years and really have enjoyed the great care and professional work Dr. Jayne and her staff have provided. In addition to basic stuff like cleanings and fillings, I have also had overlays on my front teeth (both upper and lower) and they look great and have lasted for years, despite my being very hard on my teeth (I'm a grinder). Dr. Jayne took a lot of time to ensure a great fit for the overlays, which is part art in matching color and fit. Over the years, I have seen more and more of the latest high-tech equipment being used, such as xrays and a computerized patient records system. I also now receive text alerts on my phone for appointment reminders. For fillings, she is very good at not hurting when getting numbed up, which I appreciate. I also had sealants put on my back teeth which make cleaning easier and less resistance to cavities. Simi handles teeth cleaning; does a good job and is very friendly. She really takes her time and also monitors the health of my gums. I also like the dental assistants and front office staff, the majority of which have been there a long time (very little staff turnover). The office remodel has finally been completed and it looks great. Very comfortable waiting area. Most times I get right in at my scheduled time. Can't remember waiting longer than 5 min. read more

I'm glad I remembered on old flyer that I received months ago and called for an appointment with Dr Jayne as my dentist has retired and I had spent days looking for him and stayed with him for years. His quality of knowledge is hard to come by but I think that I have found a Dr. with the same quality of knowledge with a loyal and knowledgeable staff as well. Looking forward to see Dr Jayne for all future issues with my teeth. read more

I would make sure you have more than two hours to wait around to be seen for the initial visit. I totally regret stepping into this office. I waited for over two hours for Dr. Jayne and didn't get to see her because I couldn't wait any longer. Dr. Jane would pass my by room and would never acknowledge my presence or at least apologize for having me wait this long. I am giving the one star only because of the lady that attended me and took my x-rays and waited with me in the room while waiting for my turn. She was very nice and friendly. Customer service is horrible and I wouldn't recommend this place at all. I would say really do your research before you commit to an appointment and waste your money and time. read more

The staff is professional and the process to make casts for Invisalign went the best it could. Marsha worked diligently to make sure the impressions were perfect for the Invisalign package to be prepared. read more

Came in for a cleaning and left very satisfied! The receptionist, Rosa, was very nice and took care of me right as I entered with excellent service. Dr. Jayne and the rest of the staff were very professional and welcoming as well. I always dreaded going to the dentist but they made everything go smoothly and made sure I was comfortable and taken care of! Great people, environment, and dental work! read more

I waited a few months before writing this review to make certain I was completely happy. After researching numerous dentist that specialized in dentures I decided this was the best place. My initial visit was calm, welcoming, I felt I was in a safe place. I was givin a tour of the building, and sent away with a gift. Rosa, the secretary at front desk was always supportive and answered all my questions. I knew what to expect financially before any work was done. Rosa is a special woman, very professional, she listened to all my needs and schedules my appointments fast. The lady who specializes in dentures, I'm sorry I forgot her name but the beautiful and kind phillipino lady was with me the entire way. I saw her every visit, and every visit she was attentive, assuring, patient, I never felt rushed and I trusted her. I remember getting my impressions which make me extremely anxious she held my head down and reminded me to breath, she felt motherly and that's exactly what I needed. After several adjustments and a few months getting use to them I'm a happy, confident, 36 year old denture wearer and if I ever need a new set Dr.jaynes office will be the only place I go to. Dr.jayne has a amazing staff, clean office, and her bottle waters, coffee station, and gifts are a bonus. Ty . read more

Dr Jayne Dentistry - General Dentistry Near Me - Santa Clara, California

What's right: Dr Jayne is competent (to my albeit limited knowledge) and her staff are friendly and polite except for the fact that front desk simply ignored my objection to charges not covered by insurance and those associated with a procedure I specifically said I was uninterested in (high quality pic of each individual tooth - most definitely not needed for a night guard) and simply resent the bill the following month. What's wrong: literally everything else. I came to the office because Dr. Jayne advertises herself as a tmj specialist. She did recommend a special night guard which seems to be working better than regular night guard was. However I was dooped into services that were not needed for the tmj evaluation or night guard recommendation and then billed for them beyond what my insurance would allow even though I repeatedly told both the receptionist, the hygienist and the dental assistant who performed the unnecessary procedure (a pic of each tooth being taken, in addition to an xray done by hygienist that too was not required for the night guard) that I was only there for the night guard (for tmj) and have a regular dentist I'm happy with. The appointment for 1 cleaning (which I did agree to ahead of time), the xray (which I was talked into on the spot) and the pics being taken tooth by tooth (which I was told was part of regular exam and not optional when asking if I can please just see the doc since my appointment start time was 1.5 hours earlier) took LITERALLY 3 hours. Dr. Jayne spent about 10 minutes maximum of those 3 hours with me; the rest of the time was spent waiting and getting a close up of my teeth one by one which I most definitely didn't want or need. Dr Jayne told me to "google it" when I asked her what the "many" options for tmj migraine sufferers were that she was referring to (in case her night guard recommendation didn't work). I did agree to the night guard though when I asked how much it would cost, Dr. Jayne seemed taken aback by the question and said "a few hundred dollars" to which I said "a few like 300 or like 900?" She said her receptionist would check into that for me, which she did do. Payment, of course, is due at time of service. After her recommending the night guard, I never saw Dr. Jayne again. Her assistant took the tooth imprints and a different (albeit very nice and friendly) assistant was there to "fit" it. I've had multiple nightguards made before with 3 different dentists and it's unheard of (in my experience) for a dentist to not at least check in and see how it fit and if adjustments need to be made. Ultimately what seems to be in play here is a tremendous doctor ego ("my time is more valuable than the patients" attitude as evidenced by 3 hour appointment with much waiting and not even showing up for nightguards fitting) and a "market and pressure into services, needed or not, at any cost" sales attitude that permeates the whole office. I'm very tempted to give this office one star rather than two as clearly any dentist could have had their assistant take imprints, mail them to lab and then have different assistant do nightguards fitting. However the recommended nightguard did work better than regular night guard. But all the "extra" was just truly unnecessarily extra (time and cost) for me and conversely extra money for Dr Hoffman's (admittedly) very fancy, spa-like office. If you have tmj, do yourself a favor and check into the non-standard bottom tooth nightguard (if regular nightguard hasn't worked) and go to your trusted dentist and ask them if they can make it for you. Chances are all it will take is a call from the doctor to the lab, url here: http://www.kellerlab.com/products/jaw-pain-relief-appliance/nti-tss-plus/ No overpriced exams, xrays and tooth by tooth photos that have nothing to do with a night guard. read more

I was lead to this office in hopes to find help with my recent diagnosis of TMJ. Her website acts as though she is an expert in the field. Unfortunately, I found that the dentist does not have a very good understanding of TMJ and it's symptoms. She did tell me that I either grind or clinch my teeth but that was about the extent of her knowledge. She didn't look at my jaw at all and told me that dizziness was not a part of TMJ (I have since found many articles and individuals who would disagree). She then tries to charge me $800 for a mouth guard. I was able to find a very similar mouth piece for $120. On the plus side, the office was clean and attractively decorated. The staff were nice and helpful. She may be a good dentist but for TMJ she is not an expert. read more

Another great year is coming to the end, and with Dr Jayne and her stellar staff providing their patients for very heathy teeth, is personally comforting . I just want to say that Dr Jayne is an amazing dentist and her staff members are always so awesome! Thanks y'all for the best dental care. read more

Customer Service, Excellent. Dr. Hoffman, very professional. Environment and staff a plus. Good job on my dental work. read more

I had a chipped front tooth and went to Dr Jayne for a free consultation. I had an appointment but the wait time was quite long. Then she told me that she couldn't repair the chip and would need a cosmetic restoration with veneers. Bleaching would need to be done first though... She took an x-ray of the tooth without telling me that I would be charged for it so I had to pay $79 when I left. They gave me an estimate for all the work that was half again as high as what two other dentists had estimated! I will never go back. Her whole waiting room is one big advertisement about how wonderful she is. read more

Dr. Janye has been my dentist for the past 3 years and have had plenty of work done through them. Her practice has been very helpful over the course of my treatment and accepting of my dental insurance as well as payment plans. Just finished up with the Invisalign treatment and couldn't be happier with the experience and look of my teeth. Cleanings take at most 30-40min and their advice has provided reassurance to improving my health. read more

The best care, no problems! Helped me with my fear of dental procedures!

I've been meaning to write this review as I still can't believe I was tricked into overpaying for this dentist. Dr. Jayne and her staff said both my husband and I needed an additional cleaning to our regular tooth cleaning (because they can't do it right the first time?) and made us come back for each quadrant so that they could, of course, charge us - out of pocket! - for the additional cleanings. She also tried to tell me that I somehow managed to get 8 cavities in the span of 6 months and that I would need to pay out of pocket for a portion of those, despite having insurance. Dr. Jayne is just trying to take your money. Do not let your hard earned money go to waste here. A good dentist will clean your teeth properly the first time! And, I got a second opinion, I did not have 8 cavities - I had 0! Oh, and don't give your email. No matter how many times you unsubscribe, they will just keep spamming you! read more

Dr. Jayne rushed me through to a root canal diagnosis without explaining anything. Not impressed.

I came to see the doctor in December 2017, had on and off pain on one tooth. Hygienist took an xray of one tooth and then the dr came to take a look.. Right away she told me i need a crown, she quoted me around $2k for it (no insurance). I asked the doctor there to take a quick look at another tooth and see if it needed attention (and i literally just mean to look at it, no xray nothing) on what she said that she is here to examine one tooth and thats all. I was kind of nervous in the dentist chair and after she saw that she suggested i take gas during procedure as I will be calmer, I explained that I breastfeed my newborn and would not like to do that, on what she said well you can stop for a day it is okay. She was by far the worst doctor I have ever encountered, non personable, she absolutely does not care about you and tries to oversell BIG time. Why I am writing this now, because I did go to see another dentist who fixed my tooth saying there is absolutely NO WAY i needed a crown, and it was just 2 fillings. Oh and it more than 4 times cheaper... Please be careful if you are a new patient there. read more

What a rip off, so expensive dentist out there. They charged me $25 just for a photograph (which was taken on ipad air) for my profile update. read more

If you want to be given unnecessary procedures so that your insurance can pay the dentist for them, then this is the place for you. I took my kids here after their pediatric dentist retired and starting getting suspicious when they were both told after nearly each cleaning that they had cavities, after rarely having any over the preceding 15+ years. (I declined the last appointment to fill my daughter's tooth and took her to my dentist instead: no cavity.) She tried to talk both daughters into 4 rather than 2 cleanings a year, and wanted to reapply their sealants when that is rarely recommended for adults (they are now 17 and 20). The waiting room plays advertisements for invisalign teeth straightening on a screen and on the sound system, and features a book by the dentist on the coffee table.This is some kind of vanity + scam operation. No way I'm going back. I will say that the dental hygienist is really nice, but she deserves to work for a more ethical employer. read more

I have been going to Dr. Jayne "forever". Dr. Jayne, Simi, Rosa and the whole team are thorough, friendly and keep my teeth beautiful!

Wow! Dr. Jayne and her staff really make new patients feel cared for. My significant other called and within a couple of days they were able to see him for a teeth cleaning at a time he wanted. He was nervous about going to the dentist (since he hasn't been in years), but they were so gentle on his teeth. Plus, scheduling future appointments was so easy. He didn't have to wait months for a cancelation which is great since he can get his gums deeply cleaned right away. They walked him through the process of sedation for the next appointment and he is at ease about going to the dentist now. read more

I always feel that my teeth are in good hands in Dr. Jayne's office. She is down to earth and extremely knowledgeable, gives you options with no pressure, is professional and has wonderful, professional staff. Her office is state of the art and nice. read more

I was very disappointed by this place. My very first visit, I waited for almost 2 hours to be seen because the receptionist scheduled me for a 2 pm appointment but somehow schedule it for 3:30 in the system. She tried to tell me that I came early and that she told me the appointment was for 3:30 so I must have misunderstood her. She acted like it was my error that I was there too early. I had to show her the confirmation e-mail she sent me that said 2pm. I should have walked out then but I didn't, I didn't want to judge a place off of 1 off experience, besides someone recommended this place to me so it was probably an isolated incident so I thought. After my first exam, the receptionist quoted a price that everything is going to cost, they said the work needed to be done right away so I paid out of pocket for most of the work about $4,000.00. The sedation appointment went fine I think, I don't remember anything about it which is good. However, the dentist doesn't do root canals so I spent $4,000.00 for them to pull a tooth and replace a crown it seems. I had two follow up appointments. The first one they told me they were placing the crown which was incorrect, they were doing imprints for the crown which if I would have know I would have planned for a longer visit and was late picking up my son from the babysitter. The last follow up appointment went fine as the crown was placed. I was getting ready do go for a cleaning and they send me a bill saying I was delinquent. This makes no sense, I paid for everything up front, they never told me I owe anything else, I have a card on file there, and they don't even have the decency to tell me what it is for. I closed my account with them and canceled any future appointments. This was the last straw! read more