This is overdue. I can't express how much this whole team helped me after my tiny fur baby passed…read moreaway. I was scared to hand her over because I didn't trust that I'd actually get her ashes back (I fear some places lump all pet ashes together). I called all over the bay area and no one gave me enough confidence until I spoke to Dr. Ramos from P.E.R. She actually spent a lot of time hearing me out, then making calls to ensure all of my fears were just that- fears. I was treated with respect and kindness. When I brought my baby to the center I was given space and time with her to grieve before she was taken. This was much harder than expected so their set up and process was appreciated. The team was very communicative and helpful. When her ashes were returned to me a couple of weeks later, I was extremely touched that they felt moved by my baby's story and had kindly added little treasures that I will always cherish. I never expected to lose my beloved pet and I don't wish this on anyone, but having this team help get me through it was a gift. If you're reading this it means you're probably grieving your own loss. I'm so sorry. Have faith and confidence here. Thank you from the bottom of my heart, Dr. Ramos and Pets Eternal Rest team.

I don't usually write reviews about experiences this personal, but I felt compelled to share mine…read morewith Dr. Cheryl Ramos. I've been going through the most devastating time and experience of my life, and still am, after losing my fur baby and soulmate. During this heartbreaking time, Dr. Cheryl has shown an extraordinary level of compassion, honesty, and care. She communicated clearly, was patient with my questions, and treated my situation with sincerity and respect. What stood out most was her transparency and the gentle way she handled everything. Even in the middle of overwhelming grief, she provided reassurance and comfort through her professionalism and kindness. It's clear she truly understands the deep bond we have with our furry family members. I'm deeply grateful for the way she supported me during such an unbearable and emotional time. If I could give her 10 stars, I absolutely would. If you're looking for a veterinarian who genuinely cares and provides the type of end-of-life service she offers, I highly recommend Dr. Cheryl.

I'd like to express my appreciation for the assistance provided by Yuto. Following the sudden…read morepassing of our pet on a Friday evening, Yuto was quick to respond to our outreach over the weekend. His professionalism and empathy were greatly appreciated during such an emotional time. Thank you for your support.

Utoh was very understanding of our needs and situation. Thank you for accomodating us.read more

Our beloved dog Delilah passed away in the early morning of April 7, 2024 at the age of 13 years…read more Her passing happened on a weekend, and many of the locations that I contacted were either closed, couldn't pick up until another day, or couldn't do a pick up due to us not being part of the area they serviced. It was already a stressful situation as it was. Thankfully, Pets.RIP was available at any hour of the day, so I made a call to Kwasi who answered my call and answered all my questions that I had. Kwasi is definitely a gem of a person; he is very compassionate, and being a pet owner himself, he understands the stresses that a passing of a beloved pet can have on its owner and family. There was no rush on when he could pick up; he told us to take as much time as we needed and to call him when we were ready for her to be picked up. After he picked her up to have a private cremation done, we kept in contact with him and he provided updates on when her urn would be ready. After 10 days from when he picked her up, he contacted me to let me know that her urn was ready. He went above and beyond and drove here to personally bring her to us. We would have been okay with having to pick her up from where ever she was, but the fact that Kwasi did this really touched us. Again, he is truly a gem of a person. Her urn was a beautiful sheesam urn with a nameplate of Delilah on it. Seeing it made me cry because I missed her, but also happy that she is finally back with us. If you ever need a private cremation (they also offer communal cremation) for a beloved pet that passed, please do not hesitate to contact Pets.RIP. The prices are reasonable, and they will take care of you from the moment you contact them until the time you receive your pet's urn.

My best friend passed to puppy heaven and after 10 years of companionship my friend is gone, but…read morewill never be forgotten. I was at a total loss of what to do. I called Kwasi and he was here to pick Jack up in 30 minutes. I really appreciate how quickly he arrived and had Jack back to me. I cant thank you enough! Daniel

We have two very reactive rescue dogs (Lucky and Romo) and vet visits are always traumatic for them…read more(and us). Dr Park was so incredibly patient with them both. Between her calm demeanor and yummy treats she got Lucky to actually like her. I can't recommend her highly enough. Shots and exam all sorted out and the dogs are all good. Our last mobile vet retired and I was nervous at finding a new one. So happy we chose Dr Park Thank you!

I feel so fortunate to have chosen the perfect veterinarian to help our 17-year old pup, Scrappy,…read moretransition smoothly and pain free. It's now been 12 days since I last held him in my arms and I miss him so very much, but I also had no idea how long I had been suffering the anticipatory grief, not until now. Dr Park is just so lovely, so calm and not rushed. When she arrived it felt like I was ushering in a sweet friend. Scrappy was not freaked out and happily ate the dried liver treats she brought with her - I do believe he was ready to say goodbye and likely had been for a while. Saying goodbye to a loved one is so hard and having a home vet is truly the best gift you can give them. Thank you again, Dr Park.

My partner and I are eternally grateful for choosing Sun Valley Pet Hospital for our elderly cat's…read more(Kitty) end of life care. It was a very difficult and vulnerable time for us, and every single worker was patient and compassionate. Prior to his euthanasia appointment, the doctors and vet assistants worked closely with us for weeks and ensured every test and every option was considered to determine a strong diagnosis. During this process, not ONCE did they push euthanasia.. they left it up to us to decide that which is something we appreciated very much. They reassured us that they were able to be reached via email, text and/or call to update them on Kitty's treatment at any time. They were responsive and on top of every little thing. Of course, Kitty was a 16 year old bombay and could not function like a normal cat any longer even with the extensive treatment that was prescribed to us. His health deteriorated rapidly due to his illness (hyperthyroidism) that not even the medicine could treat. We then had to make one of the hardest decisions of our lives to put him down so he can finally live a life of peace. Thank you to the health care team (Dr. Narg, Sheila, Leah, Marissa, and many more) for treating Kitty, my partner and I with so much tender care and I will never forget how comfortable you all made us feeling during this very hard transition. If you are ever considering euthanasia, or even just in need of general care for your furry friend(s), do not hesitate and come here. Again, thank you Sun Valley Pet Hospital for peacefully opening the sky gates for my baby boy.

I'm extremely disappointed with how drastically the quality of care and customer service at this…read moreanimal clinic has declined. What used to feel like a place focused on helping animals now feels rushed, impersonal, and centered around pushing medication rather than providing thoughtful, compassionate solutions. Throughout my experience, there seemed to be very little effort to discuss alternative options or genuinely address the root of my dog's issues. Instead, the only solutions presented involved continuously prescribing more medication without much explanation or care for long-term wellbeing. What was even more frustrating was being charged a "service fee" that staff could not clearly explain when asked. If clients are expected to pay additional fees, there should at minimum be transparency and professionalism regarding what those charges are actually for. I understand veterinary medicine is difficult and clinics are busy, but compassion, communication, and honesty should still be basic standards of care. Unfortunately, this experience left me feeling unheard, overcharged, and far less confident in the clinic than I once was. Stay away from this place.

We cannot thank Golden State's services enough for the care, compassion, and respect they showed us…read moreduring our pet's final journey. From the unexpected very first phone call the day before, they patiently walked me through the process while I was extremely emotional and overwhelmed. They were calm, kind, and never rushed us. The gentleman who met us at the hospital to transport our baby was thoughtful and respectful. We chose a private viewing and cremation, and while it was more expensive than other options, I wouldn't trade that experience for the world. When we arrived at the facility early the morning of, before the viewing or cremation, we brought breakfast as a small thank you for their compassion. They were genuinely surprised (said it's never been done before), which only spoke further to the selfless care they provide. We were given a private room set slightly away from the reception area, which provided much needed privacy. The room was simple but serene, with a couch, tissues, and a infant changing table style setup. Our baby had already been peacefully laid on the changing table with a small blanket, as if he was just sleeping. Being able to close the door, take our time, hold him, talk to him, cry, and say goodbye without interruption meant everything. They then carefully explained and showed us each step and allowed us to choose how involved we wanted to be, which we deeply appreciated. The whole process only took a few hours and our soul baby was rested in a nice temporary urn while we waited for our custom one. Our requested paw prints, nose prints, and hair clippings were also ready and prepped for us. This was our second time losing a fur baby, but our first experience with this company, and I truly cannot imagine handling such a loss any other way. Highly recommend.

Meant to post this review earlier, but was caught up processing my grief from losing my fur best…read morefriend. That said, I just wanted to say thank you to Shane again for his true patience, professionalism, kindness and understanding throughout the whole process. A friend recommended me to Shane and Golden State Pet Crematorium after she lost her fur baby. When the time came after Indy; my dog, passed away, I contacted them the next day. They said that we could come in asap and that there was no wait period, which I appreciated. On top of that, he empathized and was patient with me when I sobbed on the phone because it happened so soon. Which I truly appreciated since it proved to me that Shane is a real one. To wrap up, their prices are extremely fair, the options are gorgeous as seen in the pics I included, and the turn around time to complete the cremation was finished in a week. I would highly recommend Shane to anyone who is looking for a crematorium for their recently deceased fur baby. 10/10 easy for this spot.

We have used Kevin's services twice now and find him to be compassionate and competent. Based on…read morepreviuos experiences wit other providers, we chose to drop off our pet at his rural (Tracy) crematorium. We notice some choose to and wait for the service to be complete, or you may pick up later if you wish. Very pleased with all aspects of the experience.

When our beloved Judo crossed the rainbow bridge, Kevin made us feel more at ease. He was prompt in…read morecommunication and was accommodating when we had changes in the original date we were putting her down. We got to pick her up in her wooden box the following week after dropping her off. I highly recommend Blue Creek to anyone having to deal with the tough time of losing your furbaby.

Updating this review since we had to have our elderly dog put to sleep in January. The whole staff…read morewas great, but especially vet tech Liese and Dr. Nguyen. They were so kind and made the whole experience (which was of course still awful + heartbreaking, but that's not their fault) as smooth and gentle as possible. We were provided blankets, allowed to hold him on our laps, and we even saw Dr. Nguyen give him a couple gentle pets each time he administered any drugs. We were already aware that everyone working at Disney really cares about each animal on an individual level, but this experience really emphasized it for us. We also were appreciative of the honesty we were given. We were told that we *could* probably keep our dog alive longer, but that his quality of life would be practically nonexistent. I can't overstate how grateful we are that no one tried to dance around it just to spare our feelings or squeeze more money out of us on treatments that weren't in his best interest. There's a reason we trust the staff at Disney so much, and it's because we truly believe they have our pets best interests in mind, above all else. We also later on received a condolence card that appeared to have a handwritten message and was signed by most, if not every staff member (there were at least 7-8 signatures). Our whole family is so, so grateful for the amazing care that Disney provided during our dog's life and even more grateful for making his last moments so peaceful for him. We're so lucky to have found such an incredible veterinary provider and are incredibly appreciative of all the wonderful people who work to make it that way.

We had a such a good experience with Dr. Nguyen and his team! We went in with a pretty serious…read moresituation with our senior dog. Dr. Nguyen performed a thorough exam and explained his findings without rushing. I especially appreciated that he didn't make us feel like we needed a bunch of expensive test. He made his suggestions and we came up with a treatment plan that would help Athena, but not burying me in cost. Definitely found our Vet!

I called ahead of time to check for availability as my cat was suffering from throat inflammation…read more Smokey retched and gagged as if something was stuck in his throat. The receptionist, Bashelly, was kind, patient and courteous as she listened to my needs. When I arrived, the nurse was very concerned and attentive. The vet, Elizabeth Matte, came in and was laser position focus and she was very concerned. I had gone to VCA hospital in Antioch and felt disregarded and disrespected. Thankfully, SAGE took care of my cat immediately with sedation and oxygen. I was constantly kept informed unlike the lack of attention at VCA hospital. . It cost a smidge more but worth it for the professionalism, respect, compassion and attention that I received and my cat. I was also informed that my cat had a heart murmur and gallop unlike my care at VCA hospital. Now, my cat is on the mend and I'm thankful for their care. They really care at SAGE and you can feel it unlike VCA hospital in Antioch.

I am incredibly disappointed and disgusted by the lack of empathy and urgency at this location. I…read morebrought in 4 rescued kittens that had been accidentally trapped under a client's crawlspace for over 5 days without food or water. This was an absolute medical emergency. Instead of acting quickly, the receptionist was incredibly rude and told me to wait for a nurse just to decide "if they could stay or not." I ended up waiting for over 40 minutes. While I was waiting, three other clients walked in, and all of their animals were taken back to see a nurse immediately. When I questioned the staff about this, they claimed the other animals were emergencies. How are 4 starved and dehydrated kittens not considered an emergency? What makes this worse is that this place is supposed to work with local animal shelters, yet they couldn't care less about these rescue animals when it actually mattered. It felt like because these were rescues and I wasn't a standard high-paying client, they didn't want to bother helping them. A veterinary hospital should care about saving animal lives, regardless of where they came from. The lack of care, terrible communication, and rude behavior at the front desk are completely unacceptable. Avoid this place if you actually have a real emergency.

Quick response and handled our dog with care with when she was picked up. Definitely would…read morerecommend!!!

On 12/23/25, my beloved Halo passed. I called multiple places in regards to how they would take…read morecare of him. I don't know how to explain it but I didn't feel the connection with them to entrust them with Halo. Tony called from Peaceful Pets of The Bay Area and while speaking with him, he made me feel better and comforted. He came to pickup Halo that day . They took great care and love for my beloved Halo. I received text messages for pickup, delay, and drop off times. I really appreciated the card and the "footprint" they have given and left for me, both physically and mentally. Thank you all that were involved in his care at Peaceful Pets of The Bay Area.