Awesome eye doctors - Dr. Robert and Dr. Bauer are fantastic. Great, empathetic, and personalized care from them every single visit. My family of 4 followed Dr. Robert here when he started his practice about 12 years ago and we love the eye doctors at Midwest eye. Unfortunately, I cannot recommend the Optical Department. Very disappointing. I happened to be in the area and arrived right after they opened one morning, not one customer in Optical or in the waiting area. Asked for a 2-3 minute adjustment to my frames that had been purchased there. Overheard front desk asking Lisa in Optical and she said no, I'm busy, she needs to make an appointment. She didn't walk 15 feet to come over to see what I needed or speak to me herself. I had even said I had no problem waiting if she was busy. They just told me to make an appointment and come back another day. No thanks. I'm not going to take time out of my workday and drive 20 minutes each way to come back for something that should take 2 to 3 minutes. This massive lack of customer service is not on brand for the treatment that we receive from Dr. Robert or Bauer and was highly disappointing. Midwest Eye Optical will not be seeing another dime of my hard-earned money. If we didn't love the eye doctors so much I'd be finding a new one for all 4 of my family members. Loyalty & respect go both ways. It's not hard to treat people well. This interaction was not it. read more

Everyone is so pleasant and treats you like family. Dr. Robert is great. I highly recommend Midwest Eye.

I love this place. Most important is the excellent unhurried care from Dr Bauer. But the other support staff are delightful too. They are warm and professional and relaxed . read more

Terrible experience as a new patient with Dr Robert. After trying to understand my insurance and whether the Dr was going to require a dilation, which was never required by a previous eye doctor, the Dr introduced himself and told me to find another practice. Turned around without explanation and left me to walk myself out. I hadn't even made the decision or heard the Dr's opinion. Stunned and in disbelief of the unprofessionalism and hour wasted to see him. read more

Caring, thorough and professional group. Dr. Robert and his staff are always willing to take the time to answer questions and explain treatment plans. read more

Do NOT go here!!!! They are not true to their word! They give you blank forms to sign and then put check marks (not your own!) next to services you never agreed to! I specifically told them I did not want any services not paid for by insurance. They went ahead and gave me those services anyway and then charged me! Even sent me to a credit reporting agency and ruined my credit / for a whopping $48!!! that they could have easily just credited. They lost my business forever! Do not go here! Very unscrupulous business / no ethics!!! Horrible people ~ horrible place!!!! I don't usually write reviews - but feel it important to let others know about this business. read more

had an appt 8/5/2025 for myself and my son. It was his first eye appointment. Dr. Bauer was friendly, knowledgeable and efficient. His assistant Sadia was awesome as well. She was friendly, explained what she was doing and answered all of my 6 year olds questions that he could come up with. It was a great first visit for him! read more

Dr Roberts is great. They do a detailed exam to determine the overall health of your eyes. Everyone treats you well.

I got a prescription at Midwest Eye and wanted new glasses. I was told they could put new lenses in my old frames but they emphasized the they would not be responsible if the frame broke as they were putting in new lenses and I'd have to pay for the broken ones plus the new frames and lenses if they broke. After they took a look at my old frames they said the quality wasn't great and that I should get new frames. I didn't really love any of their frames nearly as well as my old ones, but I got some anyway, fearing the alternative. The new frame had an issue with wobbly hinges and they replaced them at no cost. The replacement also had an issue with wobbly hinges. I had never experienced this with my old frames which were of "lesser quality". It was only after I went to another eyecare shop closer to my house they I discovered that I had been mislead. I told them how I really still liked my older frames best and they said no problem we can put new lenses in them. I asked about them breaking, and they said it almost never happens. In fact they could only recall one case after being in business for many years. I'm still so angry about how Midwest misled me that a very small insignificant potential issue was a very large issue and kept emphasizing it. I will never go back, even though I thought the eye doctor was top notch. read more

I'm so happy and had a best experience at this place! Very friendly and caring and respectful!! Dr Robert Todd is the best highly recommended read more

My husband and I were I today for eye exam and new glasses with Dr Roberts. During the Covid pandemic I want to say how professional dr and his staff all were! I felt safe as well as cared for and respected! My favorite part? I always hate picking out glasses. With all the safety procedures in place, Deb gave me 5 choices to pick from after asking many questions to get my wants and needs. I bought the first pair she picked for me! Her knowledge and professionalism made this process so easy! I hope they always keep that procedure in place! Always a pleasure going there and this time was that and more! Stay well read more

I had my eye exam and ordered new lenses for my existing frame. I ordered lenses. I only found out when I called six weeks later that they never put through the order for my lenses. I ordered the lenses and was content to wait for them to arrive. I was not notified when the lenses arrived at their store, and did not find out they were in until I called to check about it. After coming in, I found that they had ordered the wrong lenses that did not fit my frame (even though my frame is a brand they carry in-store). read more

I feel so fortunate to have been a patient of Dr. Robert's for about 20 years. He is so thorough and professional. You can feel his sincere concern for your health. He has helped every step of the way as my eyes age. He has a quick wit, easy to laugh and is enjoyable to visit. I have recommended several people to him and they all agree and are thankful for the referral. He has a great office staff. Very friendly, professional and accommodating. You can't be in better hands than at this practice. read more

I went to Midwest Eye Inst. for the first time today. I am new to the area. I researched the optometrists in the area and believed Dr. Robert's qualifications to be exceptional. The outside building is very deceiving. The office area, once you walk in, is new, clean, modern, well-laid out and large. As you sign in everyone is very friendly. BE SURE to fill out the paperwork they send online BEFORE going to the appointment- it is very detailed and makes your first visit much smoother. There is a vast array of beautiful new frames to glance through until your optometrist is ready. You can later buy frames, if you choose, with their in-house optician. The assistants (I met two) are very kind, courteous, professional and knowledgeable about their job of taking your eye measurements and guiding you easily through the different machines needed to assess your eyes. I saw Dr Roberts who was, again, kind, patient, concerned and I was able to understand a great deal about the health of my eyes from his explanation. Also, Dr. Roberts was a very knowledgeable and professional optometrist who guided me through the process of examining my vision and helped with some difficulties I was having concerning my eyes adapting to glasses vs. contacts. He was very careful to examine my retinas and assess me for glaucoma and cataracts. I am very happy to have found Dr. Roberts and look forward to putting all of my eyecare in his hands. read more

I've been seeing Dr. Robert since college, for over 30 years! I've followed him to his different offices and even now when I live over an hour away. He is very attentive, listens, and provides up to date care, plus is very friendly with a wonderful "bedside" manner. I also appreciate his office staff who are very helpful and responsive. Just an overall wonderful office. I would recommend Dr. Robert and his staff to my closest friends and family! read more

Midwest Eye has excellent service and selection of eyewear. Debbie was great helping select multiple pairs of eyeglasses for me. I won't go anywhere else. They are the best! read more

My family has been going to Dr. Todd Robert for over 30 years! He cares about his patients and is always willing to listen to what you have to say. His "bedside" manner is great! Also, I especially like to deal with Lisa when picking out new frames. Very friendly and accommodating! I highly recommend Dr Robert for any vision needs!! read more

Dr. Roberts has been my eye Dr for over 10 years. He is an outstanding physician. His office is inviting his staff are all friendly and courteous. My entire family sees Dr Roberts and we could not be happier with our experiences at his office. Highly recommend for all ages. read more

Dr. Robert has been my eye doctor for over 10 years. Very knowledgeable and professional. Appointments are easy to make & staff is friendly. Would highly recommend to anyone seeking a good eye doctor. read more

Dr. Roberts is extremely friendly, courteous and gave me a great recommendation for corrective laser eye surgery. My wife now attends them as well. read more

I've been to several different eye doctors over the last 20 years, and I can honestly say that the experience that I've gotten at Midwest Eye is far above the rest. The doctors are very knowledgeable and take the time to not only explain things to me but get to know me as an individual. The assistants are very kind and take the time to explain things which makes the experience much more comfortable. The front desk staff is welcoming and easy to talk to. I would highly recommend this eye care office. read more

Smart and caring staff, and Dr. Robert is always on point. I've really come to trust this team.

Dr. Todd Roberts has been my optometrist for the past 3 years and I've always had a pleasant experience with him and his staff. Simply amazing! read more

Dr Robert is awesome. I had not had my eyes examined in a while and I had a very thorough exam. They took pictures and checked the inside of the back of my eye. The staff from when you walk in to walk out is fun, cheerful, and makes you feel comfortable. I love this place. read more

This is a great eye clinic. My entire family goes here. The office is warm and inviting, the staff is friendly, and the doctors are both excellent. You will receive a very complete and thorough eye exam and they always tell you exactly what each test is looking for. Dr. Robert is meticulous and you'll walk out knowing you received a fantastic exam. Their prices are also competitive and they take all the common insurance. I wear contacts and they match prices, so you really have a one stop shop. My kids wear glasses, and they have a wide selection to choose from. Your eyes are priceless. Don't mess around with a chain store or someone that only wants to sell you frames. See the professional at Midwest Eye and you'll be happy you did! read more

I have been seeing Dr. Bauer for years. He is great doctor--very kind but thorough! Office staff is very nice as well and they have a great selection of glasses on site. read more

Dr Robert was very patient friendly and capable, taking time to get to know me as well as providing excellent care. I was impressed with the overall operation although somewhat dismayed at how long it took start to finish. There were numerous start & stops and maybe some double booking(triple?) may have led to that. Great selections of quality frames to choose from. Does take over a week to have the glasses ready so be prepared. Prices are competitive with other private eye care. Having just switched over from a provider I lost faith in, I am feeling better at Midwest. read more

The office help was great the place was so clean ,was in and out quickly it was cool.

Midwest Eye has always exceeded my expectations. Friendly and helpful staff, lovely immaculate offices, cutting edge diagnostic equipment and Dr. Robert takes his time explaining everything and answering questions. Onsite eyeglass retail makes finding lenses convenient. Occasionally I have to wait but then when I'm in with the Dr. he is never in a rush. Excellent practice. read more

Dr. Robert is great! I've been seeing him for years. He is super friendly and thorough. The rest of the staff is friendly as well, and they have a good (and always changing) selection of frames. I drive pretty far to get here, but wouldn't think of going elsewhere. read more

I've dealt with Dr.Bauer 2x in the past year for a very difficult situation .I've been to the universities downtown but no one has been as professional, thorough,and informative as him .Definitely the best Optometrist I've seen yet!! He and his associates have made my issues a thing of the past , I'm sold on Midwest Eye ..Thank you for all of your time and help ! read more

I've been a patient of Dr. Todd Robert for over 30 years. There is no better human or ophthalmologist professional. He provides exceptional service to my entire family. I've recommended Dr. Robert countless times to friends, family, co-workers and neighbors. Each and every person that visited Dr. Robert remains impressed by his kindness, professionalism, and incredible service. The entire staff is congenial, welcoming, and attentive to my needs. read more

I've been a patient of Dr. Roberts for many years. He and his team are wonderful. I recommend Midwest Eye to everyone who is looking for the finest eye care. read more

Friendly and professional staff. Sometimes you encounter less experienced staff that doesn't understand the value of treating patients like gold, this is not the case here. It seems the staff was picked from the cream of the crop in the industry. Everything was explained clearly, communication is a well honed skill here. Excellent value for the money with regard to eye exam as well as glasses and contacts. Looking forward to bringing my son in for orthokeratology lenses. read more

I've gone to Dr. Robert for about 10 years and have always had a very good experience. He is knowledgeable, courteous and able to answer any questions. His staff are friendly and excellent at working through all of the tests Midwest Eye gives during a typical check up. One year I injured my eye and was able to quickly get an appointment and diagnosis with Dr. Robert, relieving a lot of fear and pain at the same time. read more

Had such a great experience at Midwest Eye! Friendly, professional and warm staff. Dr Bauer found the perfect contacts for my severe astigmatism and horrible seasonal allergies. He was also great with my 5-year-old for her first eye exam. Both Dr Bauer and Andrea, one of the technicians patiently answered all of my 5-year-olds incessant questions about the eye and the exam and were also very patient with her squirminess. Everyone here put my daughter at ease. I could go to a closer practice, but it's worth it for me and my family to drive a little farther for the family friendly, professional and knowledgeable staff and optometrists. read more

I've been visiting Dr. Todd Robert for many years. The care I receive is always very thorough and professional. I often recommend Midwest Eye to friends and family. Highly recommend. read more