What a wonderful experience! Owner is the sweetest person! Helped me find a specific frame i was…read morelooking for. Im very picky when it comes to my frames but found them here so quick i was shocked. Bought a gucci frame

Eunice (owner) is very fair about pricing with and without insurance, and her friendliness and…read moreexpertise make it a pleasure to get glasses. Not many places carry Silhouette frames (rimless) anymore, but Naperville Optical has a full selection, which is what brought me there in the first place about 8 years ago. They have been willing to, at no extra charge, customize the size and shape of my lenses. They have not tried to talk me into buying new frames when I have old frames (previously bought there) that I'd rather use. As an extremely picky glasses wearer, I have refused to even consider buying anywhere else since buying my first pair of glasses with them. They are very responsive and treat me like family. Really cannot say enough good about them!

I've been going to Eye Boutique and specifically Dr. Lisa Spevacek since I had Lasik surgery about…read more15 years ago. The facility is clean and the staff is on top of everything and friendly. Dr. Lisa doesn't keep you waiting for your appointment and is thorough throughout her examination. This visit I needed reading glasses for the first time and since I have bifocal Lasik, meaning one eye as farsided and one eye is nearsighted, I needed to get prescription reading glasses. Joy, Taylor and Alice spent so much time helping me pick out the right pair. By the time I was done I had glasses everywhere from trying on so many, but they were pleasant in making me feel comfortable that I made such a mess because I was indecisive. Luckily the girls picked the right pair for me and I went with their suggestion. I definitely recommend Dr. Lisa and Eye Boutique for examinations and contacts or stylish glasses.

I am way to rough with my glasses so that the tiny screw comes out. Twice Eye Boutique fixed them…read moreon the spot. Jo Ann is SO helpful. And they've fixed my glasses free of charge although I would gladly pay them. Sold! I'm a customer for life!

I have been going to Eye World and Dr Sirohi for many years now and every time it's a great…read moreexperience! She is fantastic as well as her team! I used to go to the "big box" eye places (never again) and was so fortunate to have found her! I love the personalized attention and even if 2 years go by since my last exam she ALWAYS remembers me. Trustworthy, very knowledgeable and super sweet! Highly recommend!

Great service extremely courteous.. I was traveling from out of town and my frames broke, I was…read moreable to get replacement frame from my hometown optician but needed someone to transfer prescription lens to new frame. Eye World was gracious enough to help me out and they did not charge me a penny for this service

Let me start this off with a little back story, my 5 year old is TERRIFIED of eye doctors. When he…read morewas 3.5 I had to take him to the doctor and they had to put drops in his eyes and do a bunch of tests and it was a traumatic thing for him. Fast forward to now, he needed a kindergarten eye exam. On top of his issues, I also have extreme fear of germs and going into public spaces right now is a big thing for me. I panicked for a week, calling different places, but I heard great things about this place so I chose to come here. BEST. DECISION. EVER. The staff was SO NICE as soon as we walked through the door. They immediately put me and my son at ease. It was ridiculously clean, I saw employees using hand sanitizer multiple times. Everything was covered in plastic. The doctor was AMAZING with my son. She explained everything, kept him talking so he wasn't focused too much on what was being done. It was quick and there were no tears. She explained everything to me and him afterwards. What I thought was going to be a horrible experience turned out to be a very positive one. If you're looking for kind and patient people, this is the place for you!

I am writing this for 2 or 3 years ago. This store in order to push sales, told us that we can get…read morefree exams and glasses. We pay first then to claim money from our insurance. We spent over $1600 for the glasses, then waiting from them to get insurance's check, we visited them several times, but never got paid. It has been almost 3 years past, we are still waiting. We know it was Actually a lie, it was their tricks to push sales. The place people was ok before, but looks wired now, does not looks like normal people. Will not come back to visit anymore.

Sat outside with my kids for 15minutes receptionist just sitting there doing her best to ignore us…read more Look if you're busy, that's fine, say that you're overwhelmed or a private practice or whatever. Don't just ignore people and be rude.

I simply cannot say enough good things about how FANTASTIC Dr. Dawson is!!! I have been a patient…read morefor probably 10+ years at this point for both glasses and contacts, starting when I was a kid and now into adulthood. She is personable, thorough, and professional. The most important part: NO AIR PUFF!!! But seriously, the new office is beautiful and there's a great selection of frames. Focus will match prices for 1-800-contacts and most other places. Seriously, Dr. Dawson is THE BEST and if you've made it this far in the review without scheduling your appointment yet, you need to get on the phone right now!!

Dr.Smith is great!!! My family has been in the care of Dr. Smith for more than 10 years. Excellent…read moreexperience every time. He has a great staff team!!! Thank you ladies!!! Belinda

Disclaimer: I've only interacted with the staff. I did not purchase anything or get an eye exam…read more I stopped by one afternoon hoping to ask a few questions and browse their selection. Unfortunately, the experience matched what several other negative reviews had mentioned about the staff's attitude. There were three employees working at the time, and not one greeted me, offered help, or even acknowledged me in a friendly way. Instead, I was met with stares and an overall vibe that I was inconveniencing them just by being there. I genuinely wanted to schedule an eye exam and pick out a new pair of glasses since this location is so close to me, but after less than two minutes, I felt uncomfortable enough to walk right back out. It's disappointing, especially knowing others have experienced the same unwelcoming behavior. I hope the management takes this feedback seriously, because the convenience of the location can't make up for how poorly customers are treated.

I recently went to PV, purchased some glasses and want to purchase another pair online. I called to…read moreget my PD . I was told by Fatima and Dr Fazal that they could not give me my full prescription. I just paid an over $200 after insurance and mean to tell me I can't get MY own Prescription. This is crazy to ME. You guys have lost a longtime FAMILY of 5 customers.

This place is the height of professionalism. The stars was judgmental and rude, they gave me the…read morewrong contacts to try on for my appointment and then tried to charge me way more than what it was supposed to be (and I've been here a few times so they had my insurance and everything). Would not recommend.

Scheduling knocks off a star. I tried to schedule a Kindergarten visit for my 4 year old the summer…read morebefore Kindergarten. It wasn't until the day of the appointment, they called to tell me they could not take him until he was 5 years old. In rescheduling the appointment, I found that the communication from the office was inconsistent and I did not receive a reminder in advance of the appointment. Dr. Ross was great with my Kindergartener. When he realized that my son's letter identification was not perfect, he quickly switched to symbols. He was patient and funny for a first eye exam

Was skeptical to come here at first based on reading some of the reviews but told myself I'd give…read morethem a chance and not base it off of reviews they received years ago. I came in for an eye exam for contacts and glasses. Everyone was super nice and helpful. The service and experience were great and they helped me with everything I needed. My glasses arrived within a week! Would definitely recommend this place to anyone needing an exam or contacts/glasses. Will be back!

Dr. Kampschroeder really takes the time to thoroughly examine all aspects of eye health and…read moreexplains everything in plain language without being condescending. His friendly demeanor puts the patient at ease immediately, but he is also meticulous in looking at all factors when addressing patients' vision and eye health issues. I have a complicated vision/eye health situation, and he very patiently explained all aspects of what i was dealing with, and gave me clear options for solutions. I felt like i was in great hands when facing vision issues. I give him the highest praise possible. The office staff is also very friendly and professional, and is quick to accommodate any issue or question i had.

My family and I have been going to Naper Grove for close to 20 years. This is the best eye care…read moreoffice in the area. Amazing doctors and wonderful selection of glasses. I always recommend this office to family and friends. My biggest disappointment is that they have recently passed along the credit card fee along to patients. This is shameful. Being able to offer the convenience of using a credit card is the cost of doing business.

I've been going to Dr. Cassano for a long time - since he shared a practice with Dr. Knotek. I…read moremoved to another state 11 years ago, but I still see Dr. Cassano. There's just simply not another doctor like him. He went to my mom's funeral who was also a long time patient - I'm guessing this isn't something he does often, but his schedule allowed it this time, and he made it happen. My dad and I were truly touched. His office staff is also outstanding. Dr. C. is funny, knowledgable, and goes out of his way. I will be super bummed, to say the least, when he retires. Thanks, Dr. C.!

Great place…read more Everyone here is so human and nice. The doctor is fast and actually very funny. Takes vsp insurance I would recommend coming. They have your best interest in mind