Dr Valentine is a very caring and kind man. He does run behind schedule. Last time I went I filled…read moremy prescription there. Unfortunately the floor was coming up towards me and I could not see with the new script. The person who fit me to a frame said the glasses were fine. I checked with Dr Valentine and it turns out the prescription glass lenses were put in UPSIDE DOWN. I was told it would take weeks to fix! Why? Cant a person just turn the lenses right side up. I would go to the Dr Valentine but get your script filled someplace else. Anyplace but here.

Dr. Christian E. Iyore with Valentine Eye Care had treated me in the past, then again during the…read moresummer of 2024. I was there to get a simple eye exam and a prescription for my eyeglasses. Dr. Iyore wanted to talk about dry eye treatment and he used all my appointment time to push his agenda. I signed a form saying no to the $39 dry eye scan and he ended up running this anyway. Dr. Iyore said he wasn't going to charge me - as though that made it alright. I left this appointment so confused about whether I needed progressives or reading glasses. My health insurance provided me coverage for up to six visits. I made a follow up appointment and specifically asked to speak with Dr. Iyore about my eyeglass rx. I arrived and was informed that since I wasn't there for dry eye treatment, the staff could help me. Dr. Iyore actually gave me a small wave while this conversation was happening in the lobby. I did not wave back! His staff wasn't helpful. I was about to start a new job so I would have bought whatever eyeglasses I needed and multiple pairs, regardless of insurance. I made an appointment with Dr. Valentine on 8/23/2024, hoping to ask questions and leave with a better feeling. I had met him once before and thought that would help. But he was cross, impatient and rude. He was so rude. He prescribed me bifocals, which the office never bothered to order. Like Dr. Iyore, Dr. Valentine just wanted me to sign up for the dry eye treatment. All I wanted was to feel good about my eyeglasses. As it stands, I don't have the right combination of glasses and my eyes hurt. I spent a lot of time trying to get their help. Altogether, I drove to their office for three appointments. Before that, I drove over another time because they didn't have my insurance in place. I would try another office. This office thinks they know what they're doing and they might if they listened to patients. They are too focused on their dry eye treatment. They also think their staff is capable of tending to technical patient questions and that's not always true. It's easier to help your patients and that comes from connecting and repeating things sometimes. I hope another office moves in the Leominster area.

This is a great vision care place! They kind and pay attention to details. They will definitely…read moremake sure your lenses/glasses fit and give you best recommendation for the type of glasses you need. Simply the best!

first time patient saw Dr Peterson. She was very knowledgeable and ask me several times if I had…read moreany question. the have state of the art equipment and overall a very pleasant and satisfying visit Peter Bourn

I switched from a local optometrist to doctor yellen! It…read morewas comparing apples to oranges. Doctor yellen was so compassionate, caring and very helpful. We ended up changing my contact lens prescription because she felt it wasn't the right one for myself. Lots of things were discuss that will never discussed at my old optometrist office. I felt like I was at home. Her staff was amazing! If you are looking for professional eye care, this is the place to go! No waiting 2 hours to get in-and-out of the office. No surprise hidden fees. She cares about Patient. Love her. Thankyou

The way all Dr's should treat you -- caring, comprehensive, spends as much time with you as…read morenecessary, you never feel rushed or "just a number". Eye corrections in my new glasses were perfect, frame selection was great, folks up front helping with the fitting were very friendly. Very pleasant experience.

Horrible experience. Hard to find office, for starters. I was nervous doing field vision test and…read moreDr Yeomans response was Joan Rivers wanna be schtick that was not funny, just distressing. I felt like she was dumbing it down for me, instead of explaining things. Could not wait to get out of there.

She has a friendly and efficient staff. Great Covid procedures. Her bedside manner is fantastic. I…read morehad fun talking with her. She has a great sense of humor and explains things simply.

Felt like it was time to find a new optometrist and - BAM - literally bumped into this awesome…read moregroup while out to dinner. Made an appointment with Dr.Rebecca McLaughlin and was seen in about a week! The office is bright and sunny and super clean. Some country tunes playing in the waiting room and really friendly staff great you. Dr.McLaughlin was SO wonderful - saw me right on time, explained every step of the exam, and even helped me look up a new contact solution I was considering. So glad that they take my insurance (Harvard Pilgrim) AND they're just a few turns off of 395.

Dr. Cohn is old school, in a good way. He establishes a relationship with his patients using…read moreknowledge & humor. I appreciated that :) His exam was great & very info-forward. I was fitted for glasses with Michael, who was very knowledgeable. I ultimately made my decision after asking Michele, the receptionist. I like a woman's opinion, so sue me. The only problem was that I knew I only had $150 to spend through my insurance, the glasses I chose were $225, so let's see if I get hit with an overage bill. (would be my fault for having expensive taste ;) So -- great Doctor -- but know your spending limits :)

I have nothing but good things to say about Vision Source! The staff is very friendly, informative…read moreand very helpful. They tended and accommodated to my brother and my needs and made us feel welcomed. We where going to another place for six years that treated us and made us feel unwelcome..but enough about them; this review is about Vision Source.. I am extremely happy to have decided to look for another place and have come across this one. I can honestly say that out of all the places I have been for my eye care. This place has treated me the best. Thank you so much!

So messed up! They had my prescription incorrect two times! I still don't know if it is correct!…read moreThey take forever to resolve anything and try to sell you products you don't need. my family and I have been going here for 20 years, but it has changed over the past couple of years. Sadly, I will be switching providers. I encourage you not to go here.

They are very helpful and professional. You never feel rushed. They make good suggestions for your…read moreeyewear needs and any seeing issues you may have. I have been going there for decades! Highly recomend them.

I have been a patient for several years. This past weekend I developed a foreign body irritation in…read moremy right eye that was very sensitive to light and painful. With a history of dry eye, I called the office on Monday and spoke to Silvia. She understood my issue and scheduled me to come in later in the day. Unfortunately due to other commitments, I had to delay till next day and Silvia was very accommodating. I saw Dr. Jeff after a very short wait and he immediately saw that I had a corneal ulcer forming. He prescribed medication and sent me on my way. After less than 24 hours, I am feeling significant relief. Thank you very much

Excellent experience here. Other than a few short wait times while I was picking out glasses…read morebecause they were very busy, the Dr and staff were very kind and helpful. The assistant manager in particular was very nice and gave me a lot of advice about my glasses from picking out the new ones to sending my old ones out for remaking. She even gave me a discount on the frames for pretty much no reason other than that my insurance didn't cover them until next year. Wish I'd caught her name so I could give her more credit for that. Very much appreciated and I will definitely be coming back.

For a simple rescheduling issue, I can't be helped until a certain person in the office returns…read more This was the same thing that happened when I tried to get my contacts and had to wait for her to place the order? I don't get it. Why is the office staff not trained well enough to handle a simple rescheduling issue? When I dealt with my contact issues, I had to wait for a call back and it took 2 days! I had to keep calling and asking for an update. I really do like the place and my last exam, Dr. H was so nice and helpful. I just think service needs to be worked on.