They are very helpful and professional. You never feel rushed. They make good suggestions for your…read moreeyewear needs and any seeing issues you may have. I have been going there for decades! Highly recomend them.

I have been a patient for several years. This past weekend I developed a foreign body irritation in…read moremy right eye that was very sensitive to light and painful. With a history of dry eye, I called the office on Monday and spoke to Silvia. She understood my issue and scheduled me to come in later in the day. Unfortunately due to other commitments, I had to delay till next day and Silvia was very accommodating. I saw Dr. Jeff after a very short wait and he immediately saw that I had a corneal ulcer forming. He prescribed medication and sent me on my way. After less than 24 hours, I am feeling significant relief. Thank you very much

All of the office staff are amazing at the Spencer office, Today I had Dr. Sullivan and she was…read moreexceptional. Even the tech Ruth was amazing, very knowledgeable and helpful, made sure I was comfortable!

Just love it here. From the front desk to the eye doctors to the optical department they are all…read moreso pleasant, professional and make you feel at ease. I am so glad I decided to make an appointment here a couple of years ago. The other thing I love is that they have a huge selection of glasses to choose from. Some opticians only carry a few. Wonderful staff, great service and large inventory to choose from.

For some time I have had problem with my right eye. I could not see it was like a gray vail over my…read moreeye. Made my appointment I'm very glad I did. Dr. Keamy gave me her professional advice and a plan. I'm Very Glad I chose her for this procedure. I was not nervous her whole office and the hospital were amazing the procedure last a few moments about 15-20 minutes. Had a follow up the next morning my vision was 20/35 a month later 20/20 after doing the one eye it was decided the left Eye was good and did not require surgery as initially thought. Fantastic news for me. My friends all knew how blind I was. Night time driving was like seeing UFOs flying by bright light. Now it's like 4k ultra. So Yes I would highly recommend Dr. Keamy and her office. She has changed my life. She gave me back my vision. Thank you Dr. Keamy

Dr. Keamy is awesome! She has been treating my very stubborn dry eye for years. She has the latest…read moretreatments at her fingertips and advises me accordingly. Although dry eye is a chronic problem--at least mine is--Dr. Keamy's dedication keeps it at bay.

Dr Casey is very thorough and friendly. Staff is exceptionally helpfulread more

I had two appointments here and switched eye doctors afterwards. I made my initial appointment…read moreafter my insurance changed and I needed a new eye dr. Dr Casey is very nice but the office is in sort of a time warp - there is not very much new technology available and it seems they most of the clients (at least when I was there) were aging and probably not concerned about the lack of technology. I had to come back a second time to get my eyes dilated because the office doesn't have the technology to take a picture of your eye (not sure what it's called, but I had been doing it for years at my previous doctor). They also did not have the technology to fit new lenses into your glasses in the office, they were still measuring your frames and sending them out (haven't seen that done in maybe 5-7 years?). The only person who could do that was out of the office and no one seemed to know when he or she was coming back either time I was there. The second time I went to the office, to get my eyes dilated, I asked for my records from them (basically my records from the first visit) and the front desk gave me a hard time for wanting my own copy. I also do want to mention that I did need to get the prescription Dr Casey gave me adjusted because it as making me dizzy. I do NOT blame him for this because I did sit in the chair and say I thought it looked right to me, but it the end the axis wasn't correcting my astigmatism and I had to get a new prescription. I've been a glasses wearer for 20+ years and this has never happened to me before. Odd enough to mention, but again I don't think this was an error on the doctor's part. Again, everyone was very nice but the office is very slow moving and most of the technology i was used to from my old eye doctor was unavailable and that made my experience sub-par. It seemed like it would take several visits to the office to get new glasses.

This is a great vision care place! They kind and pay attention to details. They will definitely…read moremake sure your lenses/glasses fit and give you best recommendation for the type of glasses you need. Simply the best!

first time patient saw Dr Peterson. She was very knowledgeable and ask me several times if I had…read moreany question. the have state of the art equipment and overall a very pleasant and satisfying visit Peter Bourn

Beautiful office. Staff were very helpful and friendly…read more They have many choices for glasses and the Dr took his time with me and was very thorough. I highly recommend!

Dr. Forgues is the best! Professional and efficient. He takes a lot of time with his patients and…read morereally cares.

Quick and attentive is what I've got to say about this place!…read more So I woke up with pain in my eyes one morning and thought I could tough it out. By mid afternoon I couldn't bear it anymore and decided to give this place a call. They were able to squeeze me in that day before the office closed. As soon as I walked through the doors, I was greeted by the front staff and given some paper work to fill out. Shortly after I was taken in by Dr. Feucht who was very knowledgable, kind and personable. At the end of it all he spent his time explaining to me what happened and gave me some meds which helped me feel better in no time. Very happy camper! Will be back again!

I'm extremely disappointed with my experience. I paid 445 dollars for my glasses. I always keep my…read moreglasses in my car, usually in the glove box, and I've never had this problem with any other pair. Less than a month after getting these, strange lines appeared on both lenses, almost like the glass was cracking. They replaced the lenses once, and I was told to pay thirty-five dollars, which I did. But just couple of days later, The exact same thing happened again to the new glasses they replaced, but only on one lens. Then I was told they couldn't replace them because I had already used my replacement. The staff also said I didn't have scratch protection which I asked for my receipt and definitely they charged me for it and claimed they had warned me not to leave my glasses in a hot car when I picked them up. That never happened. When I picked up my replacement glasses, they just adjusted them and handed them to me. Nobody discussed heat or gave care instructions. If someone had told me heat could permanently damage the lenses, I would have avoided it. Instead, I spent445 dollars on glasses that I wasn't even able to use, and no one was willing to help. What a Waste of money and time. The optician who assisted me was very rude, unhelpful, and dishonest. Unfortunately, I don't know her name, but she was a tall woman with blonde hair who I spoke with during my last visit when I went to have my lenses replaced. She told me that she had warned me about leaving the glasses in a hot car, but that never happened. I find it extremely disappointing to be told something that simply isn't true straight to my face and not admit that the product is bad or simply replace the lenses or do something that both parties can be satisfied like offering to replace with small charge or any normal business will do other than blaming and lying to me. This is very poor customer service. Currently, I don't think they actually care enough to do something about it and make things right.

Now that Drs Mooney and Bettencourt have retired, Dr Quang is the only doctor...if you can get a…read morereasonable appointment. Routine eye exams are usually three, sometimes four months out. Other places I have called can get you in about a month, month and a half which is what I would expect. Dr Quang is very nice and I have seen him the last few years, but I have reservations. I was having issues reading with single Rx contacts which I use for distance. Without contacts or glasses I can read well. He saw my issue as: middle-aged, "can't read with contacts made for distance", must be presbyopia. He suggested multifocal contacts (MFCs). They were awful. Double vision, can't focus, unclear vision near or far. Rx was tweaked and new brand tried. Same issues but not as intense. After about two months wearing them everyday, my eyes and brain adjusted but the MFCs still weren't great. In late 2024 I went in for my annual. Rx changed very slightly as always and an Optoscan showed no issues. I raised my concerns about the MFCs and restated that I can read well without eyewear; distance is more my concern, but I want to use contacts. Single Rx contacts for distance are great, but they don't do well for close distance hence MFCs. I wasn't sold MFCs are the solution for me. When I proved to him I can read without eye wear/contacts, he seemed to be out of options since the middle-aged, "can't read with contacts made for distance", must be presbyopia box didn't fit me. He referred me to an ophthalmologist in Worcester which ended up being a terrible experience (long story). I left there with the resolution of: "It's the MFCs. They are awful." I decided to research a different eye care provider rather than go back to Leominster Family Eyecare (the new name) given it takes forever to get an appointment and the quality of care isn't as high as it used to be.

I've been going here for over 30 years but sadly it's gone down hill since the original days of Dr…read moreRicutti to the point I think I'm done. They closed the office without warning and didn't bother to let patients know so I drove 45 min each way for nothing. This is the level of care for their patients this has come to.