5-Star Review for Hyundai…read more In 2024, I purchased a Hyundai Kona, and it completely exceeded my expectations. The design, the comfort, the technology--everything made me feel like I had made the perfect choice. I was so impressed that in 2025, I brought my ex-wife to the dealership, and she ended up getting an IONIQ 5. And honestly, that car is a showstopper. The futuristic design, the smooth electric drive, and the premium feel make it one of the most beautiful cars Hyundai has ever released. Both experiences confirmed one thing: Hyundai is on another level. Their vehicles are reliable, stylish, and packed with innovation. I couldn't be happier with our decisions. Highly recommended!

I sued Balise in Small Claims Court as a matter of principle and won the judgment for all of $231…read more Now they refuse to pay, even though there is a Court order. I'm now getting a marshal to invade their bank account. These are bad people. Do not do business with them.

Leased a new Jeep Cherokee for my mom last week. I can't say enough about how easy this process…read morewas! Younes, our salesman, and Jim Tucker, the sales manager, went above and beyond to make sure my mom found the perfect car for her. I will definitely be back when it's time for my next car!

The worst so far and I have owned 40 cars This place has…read morehad my car for 3 weeks for a bad sensor and tried to sell me tires on a car that has 1500 miles and blamed the knock sensor failure on the tires 3 week no call back with me leaving 2 messages a day No loaner and had to result calling corporate and still dont have my car back

I had a great experience at this Mercedes location in Fairfield this weekend. Stanley is the man,…read moresuper professional, and kept me informed on every little detail (no matter how small), and showed so much patience! He got me in and out of the dealership in a timely fashion, everything was smooth from the time I pulled up to when I left. They also offer complimentary water, coffee, and they had some breakfast goodies. Why can't all dealerships be this seamless? Again, shout out to Stanley, he knows his cars! Also wanted to shout out Christina- most people when it comes to the Finance team, ends up as an uncomfortable experience since you feel like you're signing your life away but she made the experience wonderful- super calm and professional. If you're in the market for a new vehicle; please give them a try!

I purchased a 2025 Sprinter Cargo Van and had one of the worst dealership experiences I've ever…read morehad. The sales process was long and stressful. My salesperson, Giles Browett, promised to mail me floor mats as an apology and asked me to leave him a good review. I agreed despite being unhappy, but the mats never arrived and after two months of weekly voicemails, he never returned a single call. The finance department also failed me, on the day of purchase they couldn't complete the paperwork and promised to email it later. Two months later, I still don't have it and my calls remain unanswered.

Just bought a 2026 Q3 from Alex/Anthony Cesarini. What an honest, professional, attentive…read moresalesperson! He is a great listener and understood some complicating factors which were essential in order for the deal to work for me. It was a pleasure to work with an intelligent, respectful salesperson (as an older woman who has often been overlooked by car sales staff). Thanks Alex .

Went there to get our 2021 A6 an oil change and tires rotated. Get a email/ video that the inside…read moreof the tire is worn to steel and the brakes needed to be flushed. Told them no, just the oil change. Took the car to a local Goodyear Tires and had them raise the car, nothing wrong with the tires. Had the Goodyear manager look at the picture of the tires and he said those aren't even the right size or make. I am extremely disappointed. We own both Audi and VW and will not be visiting this dealership again some hey share service bays. I'll drive to the Concord Audi. At least they don't lie to me so blatantly.

Went in today to see what alternative I had to buying out my lease which was up soon. I ended up…read moreleaving with a great certified used car and Mike, Matt and Joshua were fantastic every step of the way! This is the 3rd car I've leased/purchased from them and it definitely won't be the last.

I brought my Silverado into Maritime due to it not being able to start correctly. I brought it here…read more3/21, and was told that the diagnostic results will be given to me by the weekend- leading to a call about the supposed issue being the cylinder and key. I received another call about their ALSO being electrical issues, and the technicians were going to check and see what was failing; therefore telling me I had to wait until next week to get my car back. After they figured out the trucks issues they gave me my price and I gave them the go ahead- they told me I should have my vehicle by Saturday, then by Monday, and then eventually today 4/1 I finally got it, but I can't say I'm satisfied with the results. The key fires right up- they also gave me two new ones, and the replaced cylinder works just fine. Since I was getting my trucks issues repaired, I decided to fix my broken cylinder on the drivers-side door. To my surprise I get a call saying that they replaced the broken cylinder, but it doesn't work because the rod and actual lock inside of the truck is broken too- ???? You mean to tell me that they opened up my door panel... and didn't realize that the rest was damaged? They still had the audacity to tell me they could charge me more to order parts and whatnot, and fix the issue but one of the parts was discontinued so it would be a little harder to find. Yeah, no thanks. This was a hard lesson to learn, but at least my car starts up normally. Lucas was great, but it started getting old quick. Hopefully I won't need to bring my truck to the dealer again, but if I do- it probably won't be here.

Hi, just wanted to share my experience with Honda of westport in CT if you are looking for a new or…read moreused car please go see mike Hamilton he will work with you to make sure you have the car you need thank you mike and the crew for helping me get my new 2026 HRV-EXL if you are looking for a car ask for mike Hamilton he will help you! Thanks Mike your the best and the rest of the crew God Bless :-) Minerva L

I visited because my daughter was in the market to purchase a car. The sales man stated every car…read moreshe wanted to view was being detailed or in the shop. But he was willing to take a deposit for a vehicle she wants able to test drive. While quite possible, it felt like unscrupulous sales practices so we went elsewhere. She ended up with a new Toyota Corolla- left the lot with 3 miles.

Vastly improved experience from the old days. Have no clue if Penske has always owned this…read moredealership or took over since I began using this location over 20 years ago now but it's really top notch. Service is in a completely different complex no more than 10 minutes away from the dealership and is state of the art - futuristic almost. They did a great job with it. Sales is in the same place and my last visit was pleasant and smooth thanks to affable employees. It was so pleasant I was sitting there thinking how it would be fun to sell Porsches. :-)

manager lies to your face charges more than agreed upon and break your car to charge you to fix itread more

I witnessed Pete, a service advisor, being extremely rude to a young man while I was in the shop…read more He belittled him and talked down to him in-front of other workers and customers. Absolutely obnoxious behavior to see from anyone and I will not be returning to this location. I never make reviews like this but that kind of behavior was absolutely unacceptable to witness.

almost 1 year ago i took my LR4 to them for back brake issues…read moreafter they kept my vehicle for weeks (no loaner) they charged me over $5k i asked for a discount and they gave me a modicum of a break because they knew they absolutely scammed me i just looked in to one of my back seat storage wells clearing and cleaning my car out it's soaked & bathed in brake fluid they left the remaining bottle of brake fluid without tightening the lid. it's a brake fluid bath do not use this land-rover location! they just want your money not your loyalty

I found Dave and John with a little AI from a Google search. I was trying to find a place that…read morewould replace my ABS module on my brake system. The dealer wanted an OBSCENE amount to do it, probably as much as the car is worth. A little digging and I found them, then the part online (they said they could get it too) and they repaired it lickety split. No more funky spazzy brakes! (Everything else worked, the ABS module just liked to join in the fun once in a while.) Bonus is, John and Dave are very nice people. I'll be back!

They are extremely responsive and always provide superior work on my car! They're a true gem!read more

Bet is the service associate I would highly recommend to go to for any all services. He's excellent…read morein customer service and will communicate with you about anything needed or not. I will return to Bet for all my car services

Salesman Laz needs to find another line of work. He is not well informed about models and options…read moreand doesn't seem interested in finding out what the customer wants. Too bad.