Found Water Heater SOS on Yelp when our tankless water heater stopped working, and I'm glad we did…read more They responded to our inquiry right away and had Andrew out to our house that same morning. Andrew was incredibly professional and thorough in diagnosing the problem. What really impressed us was how he took the time to explain exactly what had gone wrong and walked us through preventative maintenance tips to avoid future issues. It's rare to find a technician who genuinely wants to educate his customers rather than just fix and leave. My wife isn't easily impressed, but she made sure to tell me that if we need a plumber again, she hopes it's Andrew. We'll absolutely be using Water Heater SOS again if needed.

Customer service was great! The staff communicated consistently throughout the process and did a…read moregreat job with flushing my electric water heater. Will definitely be using them again!

I've been a homeowner for three years now, and owning an older house means there's always something…read morethat needs repairs or upgrades. After some trial and error, I've finally found my go-to for different services... And for plumbing service: Fred and Sons. They've been out to our home twice now, and we called them again because our first experience was fantastic (see my first Yelp review!). Today was no different--communication was seamless, pricing was clear and upfront, and scheduling was hassle-free. They even rescued us on short notice for a semi-emergency. If we ever need plumbing help again, Fred and Sons will be our first call. Highly recommend!

I noticed a leak from the fridge water line faucet. Of course it was super old, not even what…read moreshould of been there. I messaged Freddy yesterday about my issue and he said he would be out here first thing this morning. Like clock work he is always on time and I can say always since this is the 3rd time I have used him since I found him in 2020 during COVID. I had him look at a couple other things for me while he was here and without hesitation he did. I also had him flush my water heater that he installed for me 2 years ago. He is HONEST & RELIABLE & VERY THOROUGH and explains everything so you have a complete understanding of what he is doing and what you are paying for. When it comes to the plumbing in my home which is old I won't even look for anyone else. He is my go to. Now back in March my 77 year old aunt who does not have YELP was selling her home and had a plumbing issue. I told her like I tell anyone else call Fred & Sons and she did. He got right out to her seen her issue and also her place is old and outdated he fixed her plumbing. She thanked me and said how good and professional he was. I have attached a picture of my ugly faucet before he fixed it. And one after of the beautiful work he did. Excuse the hose I had already pushed the fridge back before I snapped a picture. But good quality clean work! Don't shop around Fred & Sons is your Plumber!

We had an emergency flooding issue in our backyard and had no idea what caused it. We contacted Top…read moreTier Plumbing & Air and received a quick response and fast scheduling for a house call. Anthony Canez arrived at the scheduled window promptly, communicated clearly, and was professional throughout the entire process. Not only did he quickly diagnose the issue in our yard, but he also walked us through every step of the diagnostic process. As first-time homeowners, we were not familiar with all the reasons why the backyard would flood. Anthony took the time to teach us about our irrigation valve and watering system--how it works, why certain parts needed replacement, and even where our emergency water shutoff is located for future situations. After the (reasonable) estimate was generated, Anthony picked up the necessary parts and completed the repair efficiently. What could have been a stressful situation turned into a complete master class in backyard irrigation for my sister and I. We're grateful for the timely help from Anthony and Top Tier Plumbing and Air, and would recommend them to anyone in need of plumbing services!

Top Tier Plumbing, specifically Frank and Chris, are without a doubt the best all around. This is…read moreprobably my third or fourth time using them (over the course of 4 years, older house probs!) and I'm consistently blown away by how quickly they get to my house, assess the problem, keep me informed, explain things to me in an easy to understand way, and are so kind in trying to make sure the cost incurred is fair for the scope of work being performed. They are always my first call and I am never disappointed! They were especially great today and sent me videos since I wasn't around and made sure to make me feel comfortable with all the work being performed. That is next level service :)

Great communication! Awesome customer service!!!! Customer satisfaction is at the top of their…read morelist. Top priority!!!

Everything perfect....call in a.m. to find out when they would be available to install a new water…read moreheater....talked to Jeff he said in about an hour or two Sam could be there to do the job . True to his word Sam came and did an amazing job....Both Jeff and Sam answered all my questions (I ask alot of questions) they were both happy to answer them ...Sam told me all about the new heater and showed me how it operates and explained everything... Great customer service....thank you again....trust them they are an outstanding company...

Very professional and polite And informative. I would…read morehighly recommend him. They all cleaned after the project was finished. Excellent job. He would advise me as to every step. The work was done with a lot of professionalism he knew exactly what he was doing. The AC has been working GREAT!!! THANK SAL AND YOUR ASSISTANTS they were all fantastic. I would recommend Champion

I recently had my annual service for my air conditioners. I have a Gold membership and it is well…read moreworth the monthly fee. Luis Sanchez was my tech and he was great. Very personable and asked about me and my family. Those traits are rare in today's environment. He went through my whole system thoroughly and provided short and long term recommendations. I will be asking for him again next year when it is time to service my equipment. I just want to add that I have used this company since they were Avis in Colton. About 20 years and they have installed both of my units. They come on time, in a clean uniform and leave your place spotless. They are not the cheapest but are the best. You get what you pay for. Thank you Luis.

We couldn't be happier with the service we received! Justin was sent out to our place and from the…read morevery beginning, he was incredibly friendly, professional, and communicative. He arrived right on time, kept us informed throughout the entire process, and took the time to explain exactly what was causing the problem and what needed to be repaired. There was never any pressure-- honest, knowledgeable advice and exceptional workmanship. It's rare to find someone who is not only skilled at their job but also genuinely cares about their customers. The quality of the work exceeded our expectations, and we felt confident every step of the way because of his transparency and communication. If you're looking for a plumber who is reliable, honest, punctual, and does outstanding work, look no further. We are extremely happy with the entire experience and wouldn't hesitate to recommend him to anyone. Thank you for making a stressful situation so much easier!

We had a great experience with Josh and the team at Henley's Plumbing & Air. We had an urgent…read moreissue, and they worked late into the evening to make sure the work was finished and the problem was solved. They were professional, helpful, and easy to work with from start to finish. Josh took the time to explain what was going on, review our options with us, walk us through the work that needed to be done, and then carefully review everything with me again once the job was complete. The crew was kind, respectful, and did great work. We really appreciated their help and would absolutely call them again.

Ramon did an excellent job with my tankless water heater flush. He was very educating and explained…read morethe entire process. He was quick in communicating and responding to my questions when requesting services.

If I could give Tri City Plumbing 0 stars I would. Where to even start. I contacted Ramon and his…read moreteam because of a leak that we were having from our second floor shower. We were also having issues with a sink P-Trap and hot water not coming out from the same shower where the leak was. Ramon sent out a plumber, named Fernando, who opened a hole in our drywall and after a couple of mins of eyeballing the area, he determined that the leak was coming from an old seal on the shower overflow. He also said that the issue with the hot water was coming from a cartridge issue and that he would fix it. All together for the P-Trap, seal replacement, and cartridge replacement I was charged $600 after receiving a $100 discount for paying all cash. Fast forward to now, our shower knob broke due to a faulty cartridge. It was an old, broken cartridge that Fernando installed which caused the knob to break. The leak? Never fixed. We patched up the drywall and after a couple of weeks started noticing water stains in the same area again. I reached out to Ramon regarding the leak and he said he would get back to me with info on when they could come back out but then went unresponsive. Since he wasn't responsive after I reached out about the leak, my wife reached out to him from her # about the cartridge issue and he asked her to send pictures and that he would fix it if it was their fault. Pictures were sent and we followed up with him multiple times just for him to ignore our calls/texts and send us to voicemail. I wouldn't recommend this company to anyone. I now find myself looking for another plumbing company on here to help with the leak that they never fixed, and ended up paying an additional $189 for a whole new kit to replace the cartridge and damaged water knob

MARCUS arrived to my home impeccably on time estimated from polite text I received from…read moreheadquarters. MARCUS greeted me, and began asking my questions I needed from him promptly, professionally and with a smile. My water heater was aged, and he was able to replace it with a new one on the spot! Took less than 2 hours, (my neighbor had hers replaced 2 weeks ago, guy was there 4 hours), cleaned up an and pleased to say it was a wonderful experience. Thanks, MARCUS!

Amazing service, great price. On time. Courteous technician. Would highly recommend. Went above and…read morebeyond.