Tile Experts installed a zellige backsplash for us and the whole process was really easy and…read morestraightforward! I sent dimensions and a site image and was able to get a quote without a site visit. Our installer was very detail oriented and discovered our wall was not completely flush, which meant that the tile at the top of the wall would be a slightly different width than the one at the bottom. We discussed different strategies for approaching this problem. The zellige we received was also highly variable in quality and color. I asked our installer to pick out the tile in the best condition since we had ordered 10-20% extras and were very happy with the results.

The tiles turned out exactly the way I want it. Awesome work with competitive price! Would…read moredefinitely recommend to my friends.

I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

We wanted to have our pool tile cleaned and regrouted so I called a few of the grout companies I…read morefound on Yelp. Thomas responded right away and asked me to send him a video of the pool area. He said he would come the next day to take a look and give me a quote. He showed up on time and gave me a reasonable quote. In the meanwhile, I tried to call two other grout companies that both asked me to send them a video too. One followed up via text but once I started asking questions about insurance he stopped responding. The other never responded after receiving the video, so I was going to go with Thomas. I saw the recent one star review that was posted and I was concerned. I know things can go wrong with a job, but it's how a company responds to issues that tells me whether I should go with them. The review definitely gave me pause, but there were other good reviews for Thomas and his crew so I set up a time for him to come and do the work. To make sure there would be no unpleasant surprises, I asked clarifying questions about the work, his insurance, and his satisfaction guarantee. He answered everything I asked. On the day before the job was to start, we confirmed the time and he and his crew showed up on the dot. They hand scraped the tiles and reapplied the grout. I appreciated that they did not use chemicals. The reason why I gave four stars instead of five is because I specifically asked Thomas if we should start to drain the pool so they could work on the tile when they got here. He told me they would handle it. The draining process was going slow and his guys couldn't do anything until the level of the pool water was below the tile. Thomas finally suggested getting a sump pump to make the pool drain faster, but he had to drive a distance to get one. As a result, his workers were waiting around until he got back. I wish he would have come prepared with the sump pump, especially since I had asked about draining the pool beforehand. His workers did a good job, but the next day we saw that there was still some white staining on a couple of tiles that got missed so I texted Thomas. He said he would come the next day to check it out. He came and took care of it himself and then had us look everything over to make sure we were satisfied. We were.

Greg and California Custom Contractors did our tile roof several years ago and have subsequently…read moremaintained it. Also, as a realtor for 40 years in Lamorinda, my wife recommended them on several of her listings and they always did a great job. Recently we had a termite report by another company which called for work on my roof eaves. We called Greg to do the work and as part of his preparation he went out of his way to go to Fairfield to match the tiles. We happened to be home when they did a lot of the work. They were efficient, precise, very professional, and did a wonderful job. They remembered everything we asked and cleaned up so well when they left. The roof looks like new. California Custom Contractors gets an A+ !

Who would have known that a 30+ year concrete tile roof could look new again! Certainly not me…read more Greg hopped on our roof to give a thorough assessment of the condition of the roof we inherited with a purchase of our home. Photos and clear communication provided us with information about how to maintain the life of this roof and regain its original (almost) appearance. This team worked wonders and we couldn't be more pleased and relieved to know that this roof will last a life time! There's nothing better than standing back and watching a trusted and skilled craftsman work some magic!

Andrew is one of the best tile contractors in the Bay Area. Last summer he redid our shower because…read moreanother tile contractor botched the job. He went above and beyond can't recommend him enough!

Andrew is a hardworking pro who does great work. We went with a simple white subway tile for our…read morekitchen to freshen things up, and he was able to complete the job in just two and a half days. It looks fantastic -- honestly feels like a brand new home

Alex and his partner Vitaly have just finished a complete remodel of our two bathrooms, and they…read morehave done a fabulous job. They not only put up the porcelain tile on the walls and floors, but they also installed new counters, mirrors, toilets, and a shower and jacuzzi tub, as well as all the fixtures. (We selected and bought the tile, counters, shower base and tub, and fixtures separately.) Their care and attention to detail was outstanding! In addition, they are very considerate, warm, and friendly--extremely easy to work with! Highly recommended!

Alex did a first-class job repairing the slate tiles in my home front entranceway. His work was…read moreprecise, neat and the tiles match the adjacent tile work perfectly. It was not a huge job and I'm glad he agreed to take it on. He started the work immediately and had it completed in short order. From the quality of the work, it is clear that I will trust Alex services for bigger jobs, interior and exterior. Alex Custom Tile has my full recommendation.

The team was extremely professional and careful, taking a lot of care to make sure they did not…read moredamage our counters, walls, or floors. Our kitchen was usable for the entire three days they were working on the backsplash. They also helped us pick out the right grout to go with our tile! We're so happy with their work and would hire them in the future.

We needed our granite countertops resealed. Alfonso and his team were easy to work with. They were…read morefastidious about keeping our house clean by covering the floors and cabinets to the ceiling. Some spots in the granite were soft and had divets. The original plan was to fill the divets and then seal the granite. The filling would not adhere so the next plan was to sand down the granite until it was smooth. That worked well. I appreciated Alfonso's flexibility and his communication with us. My only negative was that his price seemed to be on the high side but he and his crew of about 5 people all worked hard and did a great job. I will probably use him again when the granite needs resealing again.

Look no further than Try Tile. Marsio is the man, honest, fair, and always willing to go above and…read morebeyond. I did my research so you don't have to. Take my word for it: you won't regret choosing Try Tile! Highly recommend!

So fortunate to be connected to Marsio for him to retile my son's bathroom floors after constant…read moregrout cracking and it got worse despite many attempts for the initial installer to fix the grout and never addressing the root cause of poor installation. I had enough and thankfully found Marsio to put in brand new tiles and he added a DITRA layer to also prevent future cracking from foundation shifts or walking on the tile. He finished the job quickly and left our bathroom clean. He is awesome to communicate with if there are questions as well. He also was able to repair 3 marble tiles in our foyer that had developed a hairline cracks due to the foundation cement cracking underneath, which was partially due to the original contractor not putting enough glue under the marble tiles. He was able to save the day! It took skill to work with the fragile tiles. I would highly recommend Marsio for you tile needs!

They did a great job re-grouting the tiles around my bathtub, with attention to detail, thorough…read moreclean up after completion. Their pricing is also reasonable and honest.

Angel did an amazing excellent job Very professional taking…read morehis time to find and match the right grout color because my mine is discontinued, Kitchen look like new

Zaprian from Innovative tile is a true professional and does outstanding tile work. He helped us…read moremake nice stylistic choices for our kitchen backsplash, worked fast, was very reasonable, and extremely friendly. 10/10. We HIGHLY recommend reaching out to Zaprian for any tile work, he is amazing!

Zaprian has an outstanding background in tiles, especially a more difficult and intricate work. He…read moreis very punctual and knowledgeable, he has given a great advice on how to solve my project, I'm impressed by his honesty and skill. highly recommend!

We got our bathroom remodeled J&V pro ( converted tub to walk in shower, replaced the toilet with…read morea tankless one and some other smaller changes). Jorge, Viktor and team were very good.. Easy to work with, very responsive and the output was very high quality. They handled all the paperwork related to permits and everything was smooth. Highly recommend!

After having multiple colossal problems with previous contractors, we finally found our man. The…read moretiles we chose are handmade therefore irregular in size and color. Victor is the only person that didn't shy-away from our project. It was like putting a puzzle together. The previous disasters had used up half of our materials and the application was beyond a nightmare. We found ourselves short so many tiles, it was demoralizing, to say the least. Victor not only made smart suggestions but without even pointing it out to us, I saw him filing the fix-all off the back of tile pieces that would be otherwise ruined. Each and every tile was methodically and thoughtfully chosen in regard to color and placement and there were A LOT of puzzle pieces. Now that we know a contractor with work ethics, impeccable skills and so easy to have in our home we are going to call J & V back for carpentry work and other projects. Don't think twice, just call them. Next is an insert but we're going to take a breadth and enjoy.