The sales person, JR, was friendly, charismatic and easy to talk to. We ended up purchasing…read moreCoretec Vinyl, Sonia Marble. This product costs $10 a box which means, my bill of several thousand dollars was paying for the craftsmanship to install. JR told us, they will smooth your flooring out to make it even so there are no dips and valley. To prep, I had to remove my bath sink & toilet and remove my shutters to my sliding door. You pay half at start and other half of payment after installation. Installation guys were nice & professional. They did ask me a wee bit late which direction I wanted the flooring, as they had installed it the opposite direction I wanted. Without batting an eye, they pulled it up and changed it to my liking. After leaving and a few days later, the step layer piece (one step down from one room to other) started to pull off. Also, I notice the flooring had a lot of air pockets under the vinyl; they did not even the flooring prior to installation. We taped many spots where the flooring had air pockets to show JR. The owner ended up coming out and was not great at a resolution saying, it was a floating floor. I would not pay my second payment and eventually, they did come back to pull up flooring and even it out. I am happier about floor but I should not ever had to call back; it should have been done properly the first time. One error I made, I did not have them fix my baseboards. After putting them back on, they left the nails showing so now I have to take time from my life to fix.

What a terrific company. Thank you Jim, Lisa and Sergio for making our new floor choice and install…read moreso easy. From the first visit to the store to the day of the install everything was like clockwork. We will spread the word about our experience!!!

Great, extremely helpful team! Love their beautiful wide selection of tiles. Color is complicated…read moreand they were all good at it. Wouldn't go anywhere else.

As the owner of an award-winning design-build firm in Walnut Creek, CA, I'm thrilled to hear that…read moreEuropean Tile and Marble has opened a second location! I've had the pleasure of working with Emilia and her incredibly talented and conscientious team for over 10 years, and I can say without hesitation that ETM consistently delivers excellence. Their product selection is exceptional, their showroom is clean and elegantly designed, and their staff is always willing to go the extra mile for our design-build clients. In the middle of a construction project, the last thing you want to hear is that tile is on backorder and delayed by weeks. That simply doesn't happen with ETM. I don't know how they manage it--but they do! And if we ever run short on tile, they reorder and expedite without delay, ensuring our jobs stay on schedule. When I was remodeling my own home, Emilia personally helped me find the perfect tile for our kitchen backsplash, along with a stunning 3D tile for our primary bathroom. Her expertise and eye for design are truly top-notch. Our three full-time designers love working with the ETM team and rely on them to help pre-shop for our clients--it makes the process smoother and more enjoyable for everyone. I haven't yet visited the new showroom, but I have no doubt it will reflect the same high level of customer service, professionalism, and design savvy that ETM is known for. Congratulations on the new location!

From start to finish, Modello Tile Studio made our Quartz kitchen countertop job go smoothly. Abby…read morewas helpful without being pushy and took care of every detail. Their tile installer did a fantastic job and left everything clean. Their price was fair and their materials were high quality. A great experience!!

Amazing customer service, couldn't have asked for a better experience when picking out our…read morecountertops, backsplash, and fireplace surrounds. Professional, amazingly punctual with great communication of all the options we had. Most importantly the product came in on time, allowing our construction to proceed with no delays. What I loved even more was the flexibility to text making it convenient to address any questions throughout the day with immediate responses. Will absolutely use for our future remodel needs in our bathrooms!

The best. We did…read morethe old-school process to get our living room carpet updated: find three well-rated floor vendors, get quotes, have them measure etc. We felt most comfortable with Diablo Flooring, from the in-store rep to the estimator. Value was there, and everyone we dealt with seemed authentic, relaxed, with no "sales pitch" and no "artificial" tone. Their installers came out and did a wonderful, professional job. We couldn't be happier with the end result. I deal with a lot of home improvement vendors throughout the Bay Area because of my line of work. I'm keeping Diablo Flooring at the top of my flooring list.

We recently had laminate flooring installed throughout our entire home. Unfortunately, our…read moreexperience has been disappointing, primarily due to persistent noise issues. Walking across many areas of the floor produces noticeable sounds, which detract from the comfort of our living space. When we brought this concern to the installer's attention, they dismissed it as "normal." This response left us feeling as though our concerns were not taken seriously, and we are now left with a problem that affects our everyday life. What We Liked * The sales representative at the Danville showroom was very helpful when it came to choosing flooring samples. Their assistance made the selection process easier. * Although the cost was higher than other estimates we received, we chose this company because their measurement process was thorough and detailed. Major Drawbacks * There is consistent noise whenever we walk across the floor in many areas of the house, and the issue has not improved over time. * While the installation was completed, we felt that our concerns were not addressed adequately afterward. * The installer insisted that the noise was "normal" rather than providing a clear solution or inspection plan * When we brought up the noise issue, the installer attempted to fix it by adding more nails to the stairs and applying a solution provided by the manufacturer, but these efforts did not resolve the problem. Later, Brian, the owner of the company, visited our home. He did not introduce himself at the time, and after walking the stairs, he claimed the noise was caused by his ankle. After inspecting the house, he concluded that the noise was "normal" for floating floors and said there was nothing further he could do. * Even though they removed the samples from the showroom and stopped selling the brand installed in our home due to other customer complaints, they still refused to address our ongoing problem. Because the walking noise is so noticeable and our concerns were dismissed as "normal," we cannot recommend this installer. Brand/Color: Aquaproof XL laminate flooring manufactured by AquaProof Floors, part of HF Design LLC. Installed: October 2025.

The Adobe Team was so professional from initial inquiry to estimate to project completion. They…read morewere very punctual and on point hitting every deadline. I needed my investment home redone and I couldn't stress enough on certain deadlines I needed hit. Extremely professional and would highly recommend them. Thanks again!

Patrick and his team were unbelievable. From start to finish they made it easy, were through and…read morethe work was fantastic. The new floors have transformed our house. They were truly full service and didn't nickel and dime me for every piece of furniture moved, rather quoted the project at large and stuck with it. Can't say enough good things about this business!

Mark completed a major remodel on our home on budget and a month ahead of schedule. He added a…read moreprimary suite with full bath, expanded a living room, expanded our kitchen with full remodel (new cabinets and skylights), added a patio, put in new floors throughout the interior, put in new HVAC, and painted all the interior and exterior. All told, there was an additional 600 sq ft added to our home. Mark was timely with estimates and priced fairly. His crew worked hard and interacted with our family respectfully. He recommended excellent vendors. His subcontractors were extremely professional and timely as well. Whenever we hit a surprise (there weren't many, which is saying something given the size of the job), Mark handled it calmly and confidently. He has continued to be responsive even after completing the job. He has an eye for architectural details and made helpful recommendations to our design. Remodeling a home requires hundreds of decisions and he navigated us through them, never overloading us, but pacing them out and keeping us on a reasonable schedule. He showed his project managing skills both with how he organized his subs and with how he kept us on task. His direct and honest communication impressed us greatly. We have recommended Mark to several friends and will continue to do so.

We hired Mark six months ago to build an ADU in our backyard based on a strong recommendation from…read morea previous client. He committed to finish in about 25 weeks. He delivered an exceptional project in 29 weeks, which included 4 weeks of additional work requested by us and not anticipated in his schedule.We were impressed with Mark's experience, his attention to detail, his crew (all regulars) who were friendly, polite and respectful throughout, his drive to stay on the timeline and his willingness to accommodate changes whether required by the County or requested by us. The finished ADU has exceeded our expectations in every respect. We appreciated the high quality of materials and construction as well as all the finish work by his excellent sub-contractors. All in all we highly recommend Mark Rolandelli for home building and renovation services.

The online ordering process was straightforward and easy. The order and delivery status…read morecommunication was timely and professional. When I picked up the coping stones, there were a couple of pieces that were damaged during shipping. John made the replacement process haste free and in fact delivered the replacement product to my home himself. Very pleased with the friendly interaction and great customer service. Tony V.

The best displays and assortment I've ever seen! Chris was very helpful with design and selection…read morefor my project.

Last year we needed the stone tile in our shower restored and a stain removed. Bill at Bay Area…read moreStone sent someone out who did a great job making the stone look great again. More recently, our granite counter in the kitchen had a pretty deep chip that had started to spread cracks. B A Stone came out and repaired it, made it look like new and completely stopped the crack, as well. No muss, no fuss. This firm is very easy to work with and does top notch, high quality work. If you have issues with any stone tiles, counters, etc, give them a call, you will be happy with the results.

I honestly did not think my old, slate floors could ever look good, but I phoned Bill at Bay Area…read moreStone, to find out. Bill came to my house within a day or two, and gave me a quote and some hope. Within a week, he was able to send over his employee Hector, who did an amazing job stripping the old finish off, cleaning / sanding and resealing the floors with multiple coats!! Omg, they turned out so great!! Considering that Hector and his assistant were there all day, I thought the price was more than fair. Thank you so much, Bill, Will and Hector!!

Great Selection, Great prices, as a homebuyer they can get me the best products at the best prices…read moremaking it easier to buy and fix homes without long waiting times. These stores are huge with all kinds of great ideas to make your home looks it's best. When I see homes selling for $2,000 a sq ft I recognize where the Decor came from.

I was assisted by Bjarni, at the Pleasant Hill Store, on my current tile project. He went above and…read morebeyond on to make sure everything was correct in service, selection and value. He stayed engaged including follow up to ensure it was right. Join the Pro Club for other perks. Nice job and thank you to the supporting staff.

Great source of large format porcelain for your projects…read more Beautiful showroom. I love all the textured porcelains. Their European cabinetry really contemporary and a good choice if you can wait 12-16 weeks for delivery.

We were excited to work with them as their tile and vanity selections looked great in the showroom…read more When we received the tiles it was completely different from what we had selected. The samples we liked in the store didn't match the final delivered product. The color was off and the texture was just a print. Not the sample we had seen. Also, I would be very careful going to Porcelanosa, their quality seems good in the store but when you get the final product at home, it is not that great for the price you pay. The stone-looking tiles have a blur pattern that is fake and stamped on and that is not what we saw on the sample in the store. On bringing this up to the team at PORCELANOSA, they said that their batches can vary in color. This was also not told to us when we went to buy the tiles. We wanted our floor tile to be light and the walls to be darker. We ended up having the floor and the wall tiles look the same. The Vanity also was not constructed well. The doors would not align straight. And the customer service is not very good. Not helpful and pleasant to work with. The return instructions we not clear and the whole process was a very bad experience. And they don't provide pickup of the damaged items. You have to arrange for the large vanity pickup yourself pay their shipping fee or take it back yourself. Upon complaining multiple times they agreed to pick up the defective vanity for us. I will not be going there again.