Loooove this place for countless reasons, but most uniquely because 1) the ambience is melty zen;…read more2) yet we can also socialize (!!!) and, 3) the staff are wonderfully responsive. I'd come here roughly three times before deciding to host a Galentine's Day celebration, via private booking. The multiple spa spaces (steam room, clay sauna, Finnish sauna, and more) make it perfect for a large-ish gathering to have elbow room (we had 20 people) while the layout also makes it intimate enough that we felt connected. Nothing like all your friends cheering from the hot tub while you cold plunge! While the spa is always "social" so no need to whisper, I highly recommend the luxury and fun of a private booking. Aside from respectfully keeping our voices low in the locker room near treatment rooms being used by other guests, we were able to laugh and toast to our hearts' content. On that note, the staff was so accommodating with a table for the snacks we brought, a tub with ice for our drinks, and generally all the coordination that it took to pull this off. They made it as easy as possible. And on the day-of, Denise was a particularly gracious host -- welcoming us and even patiently/considerately snapping a group photo from multiple angles (at our request, to be clear - haha). I'll be back many more times -- whether solo or with friends. So grateful for this urban retreat in a very convenient location for Seattle-area city'zens.

I hardly ever leave reviews, but this one deserves one…read more I was really happy to find a spa in the city because I genuinely needed some time to de-stress, relax, and take care of myself. I was surprised they had a last-minute, same-day appointment available and was really grateful for that. I originally booked my appointment for 7:30, and within a few minutes they called asking if I could change my appointment time. I had no problem with this because it actually gave me extra time to enjoy the spa beforehand. However, the girl who booked my appointment told me the change would be better because I would have complete private access to the spa, which ended up not being accurate. I also specifically requested someone who was very experienced with deep tissue massage. When I arrived, I realized I had been booked with a different therapist and a different appointment time than what I thought was confirmed. The staff did acknowledge the mix-up and gave me a complimentary juice, which I appreciated, it was a kind gesture. Unfortunately, the massage itself is where my experience shifted. I have been receiving massages regularly for the past 15 years, and while my therapist had some good techniques and did redeem herself toward the end of the session, overall I felt the level of professionalism and presence was lacking. The first thing she shared with me was that the front desk overbooks her and doesn't give her enough time between clients. While I understand that can be frustrating, hearing internal workplace issues as a client right before trying to relax felt off-putting. During the massage, there were several moments where I felt she wasn't fully present. For the first 10 minutes, it was very obvious she was on her phone texting while massaging me with one hand. I eventually asked if she could please use both hands. Her response was that it was difficult to massage the neck with both hands, but as someone who gets massages often, I could tell the issue was that her attention was divided. Her phone was vibrating throughout the entire massage. Throughout the session, she repeatedly stepped away from the table, whether to grab oil or other things that could have been set up nearby. This kept interrupting the flow of the massage. There were many moments where she completely broke contact with my body rather than maintaining connection with her hands, which is something that is generally considered an important part of creating a grounded, professional massage experience. Toward the end, I do feel she became more present and incorporated some nice techniques, which I appreciated. However, around that same time, the front desk became extremely loud. It honestly sounded like there was a party happening outside of the treatment room, which was distracting and took away from the peaceful environment I was hoping for. Overall, the massage portion unfortunately dampened my visit. Her name is something along the lines of "May". If you want a text-free massage, I recommend going to someone else. I was also a little concerned about the cleanliness of some of the areas by the heated pool and cold plunge. I noticed hair on the steps and dirty towels left in the saunas/steam rooms. That being said, there were definitely things I did enjoy. The space itself has a cute vibe and I really appreciated the thoughtful details.. the cold towels, ice balls, tinctures, aromatherapy, and little touches throughout the bathhouse. I really enjoyed the variety of each room. Overall, I think this bathhouse has potential and there were parts of my experience that were enjoyable. I just think with more attention to communication, cleanliness, and consistency in the service, it could be a spa if recommend and return to on my next visit. Unfortunately, I won't be returning.

Treated myself to a 90-minute massage + a scalp massage + a hot stone sampler and Cheryl was an…read moreamazing masseuse. An absolutely 5-star experience, she took the time to really listen to what I needed: medium pressure in certain areas, deep pressure in others. I was able to tell her that I didn't want certain areas of my body to be touched (my arms/hands/feet) and to please focus on others (neck/right shoulder), and she took all my requests to heart. I've had chronic pain for years and she was able to ease a lot of it substantially, which was phenomenal. I will definitely be back!

Absolutely amazing massage with Ruth! I consider myself a…read moremassage connoisseur and I can say this was one of the best massages I've had. Some massage therapists will just go through their routine, but Ruth sought out all the knots and tension in my back, neck and shoulders and worked some magic. Pressure was just right. I also loved that when I was face up, she adjusted the massage bed slightly up so it was more of a recline than laying straight on my back. And a warm towel under my neck. I left feeling so relaxed. Highly recommend getting a massage with Ruth!

Initially went to this studio to help calm down tension that was causing significant pain in my…read moreneck/head after tying to relieve it on my own for a week. Had a session with Jenni that knocked it right out. She not only relieved my acute issue but began addressing the underlying tension etc better than anyone I've seen before. I then booked a session a week for about a month to help work out even more underlying knots etc throughout my body. Jenni also gave me great tips and recommendations for ongoing maintenance. Highly recommend Jenni for a real and targeted deep tissue treatment!!

Awesome results. Strong deep tissue massage. Felt so good and new after the appointment. Highly…read morerecommend.

Happened to be staying at the lodge so decided to book myself an 80 minute massage. It was worth…read moreevery minute. My masseuse name was Eliza and she was fantastic. I had requested firm pressure and it was consistent throughout. I felt really relaxed. My only suggestion is that the music in the massage room be turned down a little bit. Other than that it was a fantastic way to start the day.

First time here! I had a mani done by Bri. She made the experience fun and enjoyable! Great quality…read moreand attention to detail. She event let me try different colors to see which would go best with my skin tone. Cute vibes here! I will definitely come back, it's highly recommended by a family member who has come here for a dogs birthday. You can celebrate birthdays here and they do cute set ups!

Obsessulated doesn't even begin to describe how much I love this place. I booked a couples' massage…read morehere for a birthday gift, selecting the 'Getaway Plus' option to have 110 extra minutes in the suite. After looking over all the photos, I selected the "Tent Suite." I liked the day bed, in addition to the big tub. The massage itself was relaxing - don't expect a deep tissue or anything. I asked for extra firm pressure before and during the massage, but we never really quite got there. No problem, though, because I was super relaxed and almost fell asleep. I packed charcuterie supplies and sparkling wine. I maybe overpacked on the utensils, because they really did have everything else there. This is a super romantic spot and feels very fancy for a special event.

If I could, I would give this place 0 stars. My boyfriend and I were on our way all the way from…read moreWhidbey Island. We booked it on Friday and planned for a 12:00-2:50 p.m. couples massage on Saturday. We got up on Saturday and started driving, even allowing for a 30-minute buffer time. The GPS said we would arrive at 11:30 a.m. Unfortunately, our car, which we have never had problems with before, had just died on the highway. We were 30 minutes away, and it was an hour prior to 12 when the incident occurred, so I called them and let them know what was going on. I had hoped that they would be understanding and waive the cancellation fee, which is 50% of the total price. Thinking they would be understanding and flexible enough to even rebook me another day so we could still experience this and 100% pay them, because why would we not? That's not at all what happened. Management said that the masseuses still had to get paid somehow, and even after experiencing this emergency with our car, we still had to pay the 50% cancellation fee. We will absolutely not be returning, due to this company's lack of understanding and flexibility with its customers.

I love them! As I've mentioned before, all the ladies here are amazing and hard workers! They…read morealways have a smile on their face and are incredibly pleasant. I've brought my partner here, friends, and they all report loving their massages just as much. And they are now also sending their friends here as well. If you're looking for a great massage and reasonable prices, try them out, I'm confident you'll enjoy it and leave feeling relaxed and pampered!

Had a gift certificate so booked a deep tissue massage. Wow! I had been carrying a lot of tension…read morein my shoulders & Coco zoomed right in on the areas that needed her magic touch. She recommended cupping to aid in my healing & I tried it for the first time. My back is a bit sore first day following treatment, because I had a lot of trouble areas to work through, but it's the good kind of sore. She checked with me many times during my treatment to make sure I was handling the pressure ok. Coco was very skilled & both she & woman at front desk were very pleasant. I will definitely return for another visit.

I went to Lumen Head Spa in Renton because their app showed open appointment slots available, but…read morewhen I got there they told me they could not accept me. I didn't even complete the booking because there were so many confusing steps in the app, but the availability shown was clearly misleading. It was disappointing and a waste of time driving there only to be turned away. They really need to improve their scheduling system and communication so customers know what is actually available before coming in.

This place was wonderful! It was easy to book a time online that worked well for my schedule …read more Upon arrival for my appointment, I was given slippers to wear and left my shoes safely by the door on the rack. Next I was served their special Harmony tea and seated at a little table with some assorted chocolates to help myself to. Karen came out to take me back for my treatment, with a restroom stop on the way. Once inside the headspa treatment room, I was taken to our space and shown a cute box to place my items including a jewelry box for my watch. I was left to dress down a bit into a top covering towel wrap and then set up on the table for my treatment, tucked in with a knee rest and soft cozy blankets. The massage was amazing (I did the $90 treatment which does not have the facial). My neck, shoulders, arms, face, head and scalp were all deeply and expertly massaged and it was so relaxing! The hair washing and conditioner treatments were great with good rinse, though the water was colder at times (perhaps because the products warranted different temps for them to do what they do) and I did get a little shampoo on my cheek. I would have loved a lavender scented eye covering for protection from water splashing. After the wash portion, I was wrapped up in a towel, I got dressed and then my hair was blow dried in the salon with some finishing spray. I would say some minor fine tunes for this place would be: to improve the toilet situation- when I sat down it creaked and groaned and I'm a pretty light bird! Perhaps the landlord or shop owner can address this in time, as it was a little disconcerting to feel like the toilet was not secure. The curtains between tables in the headspa area are a bit see through so perhaps doubling up the fabric in the areas where bodies are changing (2-4 feet from the floor). The top of the room also opens to the main salon so I could hear people talking during my treatment and I prefer quiet; perhaps a way to block the noise towards the ceiling where the wall is incomplete would be an option to consider. All in all though, I plan to go back here for more treatments including the headspa offerings!

I called for making a reservations but she basically refused anything I asked, then I asked again,…read morewhat's your open schedule for new client, she keep saying just call everyday?!?!?!

Came in with tense shoulders and did a full body message for an hour just cause. Came out…read morecompletely relaxed. I called different places but they were all busy or didn't answer. This place was the easiest find and had parking. Would 100% come back if i had the chance.

The facility got a major aesthetics improvement recently. I love the new decor and layout. Feel…read moretruly relaxing and a little more like a mini-spa. The service quality here is still . Lisa is still amazing with her techniques and attentiveness. I've tried something new this time, CBD-massage with medium-strength CBD oil menthol flavor. Life-changing!! Not just my muscles got the benefits from the deep massage, but also the cooling - invigorating sensation throughout the whole session. Loved it so much that I changed my appt from 60-min to 90-min on the spot. Renewing my 5-session package for $328 on the day. Good thing is that can share my package with other people so it is a must-deal if you're a repeated customer like me :)

I've been coming to Lisa for massages for a while now, and wanted to update my review in the times…read moreof Covid. This has always been a very clean, hygienic location, and I felt safe coming into today for a prenatal massage. Lisa and I both wore masks the entire time. (Note: I've never worn a mask before for a massage and honestly was a little bit curious about how it'd feel to be face down on the massage table, but as soon as she started, I forgot all my worries!) Her prenatal set-up is great. She has a body cushion that leaves room for your belly and breasts, so nothing is uncomfortably squished. Lisa is a magician with her hands. The entire massage I was waxing poetic in my head to her because it felt soooo relaxing. Her hands are full of compassion. She really knows how to work out knots, especially in your neck/shoulders. I'll definitely continuing going to Lisa for my wellness, and I hope this woman-owned business continues to get lots of support. Lisa's massages are worth every penny!

Cute beauty institute. Everyone was professional…read more I got the essential cucumber body treatment, but I don't understand which part of the treatment had cucumber. I thought I would have my eyes covered with a slice of cucumber at the very least, but that didn't happen. Nevertheless, it was quite relaxing. I left feeling greasy after the oil blend, so would probably try another service next time. Keep in mind that they are students performing the services which means they can't receive tips by credit card. I made that mistake and didn't bring cash. Will know better by next time!

I had a facial with a glycolic peel here. The experience was enjoyable and I also received some…read moremassage too. The website doesn't show all of the services but the pamphlet I received did. I would have chosen a different service had I known there were more options.