Closed for maintenance. Seriously wtf. Car after car turning into the entrance in anticipation of a getting a clean car, and having to turn around again, driving away from yet another car wash closed for "maintenance ". So frigging annoying. read more

Dream Clean Car Wash - Car wash - Car Wash Near Me - Palatine, Illinois

I had purchased $100.00 coupon for car wash during Thanksgiving promotion in 2025. It is very frustrating and agonizing that I have not been able to use that coupon in-spite of repeated attempts. On scanning the coupon, its status changed to redeemed but I was not able to use it for one time wash for $10.00 and keep the balance for the remaining amount of $90.00 for future visits. Tim Glinski tried to help me by getting the coupon re-activated but that did not work either. I have request the company to refund my $100.00 or provide me an alternative of using $100.00 for multiple washes but I have not received any response. Stay away from them!! read more

Great wash, membership 20 dollars per month and as many washes per month for the 20. You can only get two washes per day, but you only need one every few days. There is also a higher monthly that includes more features if you want. read more

This establishment has gone from a $3 wash to a $5 wash to a $7 wash in the course of a little over a year. Installed a new auto wash system a while back and the results showed, very satisfied . However my last visit (May 21) was a completely different experience. Very little soap, low water pressure and minimal rinsing. Further, the dryers worked so poorly I had to hand dry my car at the end. Hadn't been there in a while, not sure if it's new owners but they need to at least get back to where they were 4 months ago. read more

I pulled in and saw 2 lanes open each with a car in them. I started to pick a lane and a guy called me open to a 3rd open empty lane. The whole thing process from pulling in to pulling out of testing booth was less than 2 minutes. read more

Does not dry the back of your car and the guy told me the membership is $14/mo for any level wash, but did not mention it was a special rate for the first 3 mo so by leaving that info out I am going to cancel it soon. If I have any trouble canceling I am taking it up with Visa, we shall see how easy they make it to actually cancel read more

An excellent car wash with helpful staff and great service... Easy to use and free vacuums. No membership required

Very reasonable priced and does A good job cleaning my cars. Been going to this location for years! read more

Great Service and wash. Lost my loose front plate and Cloe found it! Thank you! Would recommend.

They don't deserve any stars. My Car was damaged in this car wash, Palatine location 2 on 2/5/2026. I informed them of the damage, was told a manager will get back to me. Since then, I have left numerous phone messages (847-496-5429), their phone always goes to voice message). I have personally left a letter with my issue, information and proof of damage and receipt with the car wash attendant. Also sent them an email. As of today 2/19/2026, no one has gotten back to me. It's one thing that the accident happened, it's totally unprofessional of a business to not respond back to issues that come up. I would not give my money to a business that acts so negligent and takes zero actions on complaints. if you have any problem at this car wash, there no way you can contact anyone in management. I will also be posting this review in other location for this car wash so public is aware of this kind of unprofessional behavior the management shows. read more

Dream Clean Car Wash - Car Wash Near Me - Palatine, Illinois

DO NOT GO TO THIS CAR WASH UNLESS YOU DON'T CARE ABOUT DANAGE TO YOUR VEHICLE! After a few close calls with rear end collisions in them due to the vehicle in front of me braking, I finally had a collision with another vehicle that stopped in the car wash while the conveyor continued to push my vehicle into them! It caused scratches and damage to my license plate frame. Attendant finally got us out of the wash after about 15 minutes. Took down both our information and said the manager would contact me the next day. Well, no call back and I left a couple messages with no response. Come to find out that the car wash doesn't have an auto stop sensor, so you are at risk any time a vehicle in front of you unexpectedly stops and skips the push wheel that pulls you through the car wash. Really hoped someone would have called me back, but I've decided to drop my membership and try to find a safer car wash. Was also told by one of the attendants at their other location they are not responsible for collisions within the car wash; so not worth the convenience (that is unless you don't mind taking a chance on getting damage). read more

Ivan does a great job on interior! Everything really shines afterwards. Everyone is nice, good wash.

This place has gone downhill since the new owners took over...The carwash sucks and dryers do not work properly...leaving cars with lots of soap all over the cars...Do not waste your time and money at this ripoff carwash.... Manager has no common sense to talk to any customers....DO NOT GO TO Dream Clean Car Wash!!!!!as they don't care who you are or how long you been going there ... Don't support the other one on Milwaukee road in Wheeling.... read more

I have been a loyal customer for many years and I finally got $50 worth of receipts to qualify for a free car wash as stated on the receipts i have been saving for the last 3 years. I was denied the free car wash today. The operator told me that the car wash is under new ownership and that they do not honor this deal. This is bullshit. I will never visit this location and would rather wash my car in the pond behind my building. The new owners can go to hell. read more

Admittedly, this place is a little run down. I probably wouldn't take my brand new Mercedes or BMW here (if I had one : ), but for my car it is fine. You can get a basic car wash for $3. It is NOT a touchless wash. But $3 got my car clean, no damage, and includes a free vacuum. Also does a very nice job of drying your car. read more

Amazing carwash and really good prices,really clean and organized place,l love this carwash

Buen servicio y muy limpio. Muy amables gracias Dream Clean. Regresaré pronto me gustó el servicio del mini detail

I have had a TERRIBLE EXPERIENCE at this place...on TWO counts: 1) With the Detail Manager (Diego) 2) General Manager (David Liberman) DETAILS: I get my car washed often, as I have new cars & I like to keep them in pristine condition, so, I go to a few different car washes around town, depending on where I am at the time, to wash my cars & also have them detailed. I usually like to take a brush to the front (especially) of my car to get off bugs & tar that the wash never seems to get off no matter WHICH wash I purchase. One place I go to has 4 wheel barrows full of soap & brushes just before entering with the wash that have long handles, just for their customers to do this very thing, & clean their floor mats too! (* I'll attach a pic of the wash that has the wheel barrows here, if I can here) Just outside the detail shop they keep a bucket with soap & a brush in it, so I would pull over to use it just before pulling into the wash itself. HOWEVER, on my last trip here (September 24, 2019), waas II went to grab the brush in the bucket, I was confronted by the Detail Manager (Diego) who told me, "You're not going to do that anymore!" I said, "What are you talking about?" He said, "I've been watching you do this & you're not going to do it anymore." I said "I don't understand; I'm only cleaning off the bugs & tar before going into the wash." He said, "If you want to do that you need to pay for the more expensive wash. This is a business & this is how we make money." I said, "Even that doesn't get all of the bugs & tar off, which is why I do this." He said, "Well you're not going to do it anymore!" I said, "Fine! I'll just go somewhere else! You just lost me as a customer! Who is the owner? I would like a business card with his name & number, so I can call him." He didn't seem to care, as he left & then came back with a business card that had the name of the General Manager (David Liberman) on it, which had the number for the business (847-358-7800) I have called THREE (3) DIFFERENTTIMES now & left voicemail messages each time, asking for the General Manager or Owner to call me back, but as of today--almost a month later, I haven't heard a thing back from anyone. I am a business owner & I am AMAZED at their poor customer service--& not merely from employees, but from MANAGEMENT P.S. The pic attached here is NOT of Lake Cook Auto Wash, but of a DIFFERENT place that has wheel barrows outside full of soap & long handles brushes specifically for the purpose of customers using to clean of bugs, tar & their floor mats (unlike this place). read more

Good drive through car wash place. Save $50 in car wash receipts and get a free Super Deluxe Car wash. Nice touch/simple rewards program. No going online, setting up a profile, and so on. Just save your receipts. Can't get easier than that. This Review is for their Drive through Car Wash place on Golf Rd in Schaumburg. read more

Came to the car wash to get the car cleaned. I referred my friend to this place as I have at least 10 others. We came for a wash and mini clean. Was quoted a price of $60 came the lady in the booth charged us $34 for a mini detail and 4 mats. We said ok. The manager came and charged us an additional $24 based on his employees mistake. He blamed it on a language barrier. I said let's split it. He said no. I said ok I have referred at least 10 people here and my friend here is a referral and I'm never coming here again. I plan to contact the other 10 and tell them to go elsewhere. I'll never come here again! Run ppl they do not honor what they say. read more

This place is good for the $5 express car wash and free vacuum, nothing more. I paid to have 2 cars detailed using the Clay Bar wax treatment. The first car was done on time and looked good. A few streaks but overall not a bad job. Where everything fell apart was when I took the second car in the next day, it rained for about an hour. They closed the place. I showed up, nobody home. I called, no answer. The owner called me back the next day and said call the shop, "I don't know the number" and reschedule. Well I called 5 times over 3 days, no answer. Finally the owner calls me and says "I missed my appointment" need to reschedule. Finally when I called to ask for my deposit back, he says "I'm not in the office today, call back next week" This place is a cluster. No organization, absolutely NO CUSTOMER SERVICE. Save yourself some aggravation, Express car wash ok, nothing more. read more

The quality of the new car was is good, gets everything very clean. The only thing I wish they would add is a mirror at the beginning of the car wash. It is hard to align the tire to the track without seeing it from above, and some workers are not prompt on telling you which way to turn your wheel. Please consider putting the mirror back up as the old car wash that stood here had it. It would be a big help for many of the customers. read more

New owners and It seems like new equipment,no longer $3 and now just average and have a couple wash spots closer I'll stick with ...

I would highly recommend NO one go to Dream Clean Auto. We just had our driver's mirror and part of a panel on the driver's side torn off and they say they are not responsible. They show you the very, very small print showing they are responsible for pretty much nothing. We have heard there have been many incidents reported here. read more

Paid for the $9 wash and left with salt still on my car. It was not worth it. I should have just paid for the $3 wash. It's probably not too good for your car to put a layer of wax over salt! *insert eye-roll* read more

very good car wash. guy at the window was very helpful with me picking out my car wash

We got a flat on 53 and pulled into their business to change it. They did not hesitate to assist us in putting on the spare free of charge. They got us on our way in less than 20 min!! Thank you good samaritans!!! read more

This place is great for the $5 car wash and free vacuum, nothing more. Paid big money to have 2 cars detailed, using the Clay bar wax treatment. The first car was done on time and looked good. A few streaks but not bad. Where everything fell apart was when I took the second car in the next day, it rained for about an hour. They closed the place. I showed up for my appointment, nobody home. I called no answer. The owner called me back the next day and said to call the shop. "I don't know the number" and reschedule. We'll I called 5 times over 3 days, no answer. Finally the owner calls me and says "I missed my appointment". Finally when I called for my deposit back, he says " I'm not in the office today, call back next week". This place is a cluster. No organization, absolutely NO CUSTOMER SERVICE. Save yourself some aggravation, express wash ok, nothing more. read more

Paid $29 for wash and mini detail. I wish I would have looked at my car before I tipped the guy$10. Cleaned only some of the surfaces, left dust in the corners. Seat still had debris on it. Whatever they used on the doors and seats left a slimy film. read more

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I honestly don't know why this place has bad reviews.. 1-it's a 3.00 drive thru car wash you know what you are getting yourself into when you drive your car into those things. 2-if you are looking for more detail in your car this is not the place for you.. Do it yourself or pay 200/250 to get what you want. 3-I like coming here because is quick and it gets the dirt off my car since my car is ever dirty, so my car look very clean when done. 4-free vacuum is awesome you can do it yourself and vacuum your car after the wash. 5-they also have trash cans where you can empty/clean up your car pretty decent. 6-so for the price let's be real! I like what I get for my 3.00 and so far been coming here for a while and haven't had a negative experience. Yes this place gets busy because of its convenience and speed of washing but to me worth the wait. :) I'll keep coming thru. read more

Dream Clean Car Wash - You can also vacuum for free - Car Wash Near Me - Palatine, Illinois

The car behind me rear ended me in this wash! They stopped the wash, yelled at the guy and never told me to get out or check my car. Other guy drove away and I have a hole in my bumper and they will take no responsibility. Didn't even bother getting the guy's license plate for me. I've reported them to the BBB and am filing a claim in small claims court. DO yourself a favor and do business with an honorable firm that at least tries to help their customers instead of evade all responsibility! read more

Dream Clean delivered on their promise. An amazing job detailing our car. You'll be impressed.

This location has always been good for a quick wash and the value is pretty insane for $3. Their full service is a little hit or miss but once again I've always been happy with the full service as well and for $24 there is a good value. Overall I recommend this location as well as the location on Route 60 in Mundelein, although I think that may be a different owner. I've been a customer for 7+ years through multiple owners at both locations. read more

The best car wash and customer service. The price is awesome and the vacuuming is free. You have plenty of price options for your car wash.

Another Groupon Deal...not so much a deal. I spent $30 dollars for a $50 Wash with Buff Wax. They saw me and every other Groupon print out a mile away. Got there and they saw the groupon on the front seat. The attendant told me they were very busy and I'd have to wait 2 hours. I left to do errands and came back. At that time the attendant asked his crew if they could do a Groupon wax. I'm in luck, they can! I get in line for my car wash, drive through and am told to drive around to the waxing bays. The manager, Vic comes over and says that a $50 wax is not what I need. I needed a $179 Clay rub and Sealant. On special for only $70 that day. Vic provided an example of what the car would feel like once complete. I fell for it and figured I'd be getting the Clay job for $100 total. Well, it looked great but the car only felt great at the location Vic displayed the "power of the clay". They switched over 2 other unsuspecting woman while I was there. I honestly did not trust their guys enough to complain. Live and learn. I'll never go back. read more

I came here off of yelp reviews and I must say I was highly disappointed. I chose the Super Deluxe car wash and at first was surprised there was no one at the beginning to spray excess dirt or apply pre-wash to my car. Then and the end of the wash I was surprised there was no one to hand towel dry the car. When I got home I had to rewash my windshield and take a damp towel and wipe numerous soap spots off of my vehicle. I also could have sworn I read that a yelper had written that they vacuum your car for you, but they only offer free vacuums for you to do it yourself. I get a much better wash for less cost at KC' s $3.00 Car Wash in Palatine. I won't come back here again! read more

Damaged car, denies responsibility, rude and unprofessional I had the complete detail service on my car. They scratched the plastic window on the dashboard. The manager tried to fix it but could not. They took my complaint and said that the owner would get back to me. He did not. After many attempts to get the owner to call back, I found the owner's phone number and called him directly. He denied responsibility saying it was impossible for them to scratch the window. He said it was probable that I did not notice that the scratch was already there. What a load of BS! Be aware of this business. There have been other complaints. It is never their fault. They don't make mistakes. AVOID unless you don't care about your car. read more

I give them 4 stars for the value of their wash. But, they don't open at 8 AM. like the hours on the door show which annoys me. I've been there 3 times at just past 8:00 AM and they told me it would be 10 minutes before they were ready to wash my car. They need to be ready to wash cars at 8:00 AM or change their hours to 8:15 AM. read more

I have to give them four stars because for three dollars you get a very good car wash with free vacum. The wash is not short which makes sure your vehicle get more cleaning. The location is also very good read more

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It's a pleasure to use Dream Clean. The car always comes out thoroughly clean, even with the more basic wash. The employees are friendly and polite, and keep everything moving along so there's never a long wait. read more