I don't get it? I have nothing against the LGBTQ+ community but why would a place for children's…read morehaircuts have so many children's books geared towards sexuality? A sensory friendly haircut experience for a child is a wonderful idea, but pushing sexuality down their throats in the process is damaging and inappropriate. Norwood is a great place to raise a family but I honestly can't understand why they would approve of a place like this representing the community.

Very cute little bookstore with a great mission to provide a sensory-friendly and inclusive space…read morefor all. We took our three-year-old for her first haircut yesterday, and the experience was everything we could have wanted. The staff were so kind and patient. My nervous little lady left feeling confident and proud of her experience. Lex did the cut and was great. I see another review saying that the LGBTQ books were too in your face. I have a lot opinions on that sentiment, but what I will say is that I didn't think they were "in your face." There was a healthy selection of books reflecting all lived experiences in our society, including immigrants, neurodiverse people, BIPOC, and yes, LGBTQ. I'm glad my daughter will grow up with exposure and respect for everyone. And, for what it's worth, there were also lots of "normal" books about Disney princesses and cars and animals too. I highly recommend Moon Lily.

Not great experience this time around. The cut was rushed which caused the little one to get very…read moreupset. Very little interaction to get everyone comfortable. The cut also came out uneven as he got the buzzer treatment rather than scissors. Disappointed since our previous experiences were pretty good. The quality of the experience and cut really depends on who you get.

This place sucks. Never again. We were 10 minutes late for our appt, which I told them ahead of…read moretime and the child working at the front desk told me "sorry we kicked you out of our system." Will never return.

Derek did an incredible job bringing my 15 year old daughter's curly hair back to life! She is a…read moreswimmer and her hair is regularly exposed to chlorine. It needs to be washed daily - which can make it coarse and dry. He spent time addressing her hair concerns and giving her great tips on how to maintain her hair. Thank you, Derek!

Mop is in a new location!!! Make sure you're looking at the newest reviews as there have been…read moreseveral big changes since Nicole and the Mop team moved from Tremont in the South End to Dedham. The drive is not the best from Boston, but the parking is so convenient and you're still seeing Nicole, the best in the business. If you're coming from the city, avoid rush hour and take advantage of the Saturday hours. The website has a convenient online scheduling system and you can email the salon to get on the waitlist. My other reviews about Nicole's talent and awesome personality hold up- she's so good at curly haircuts. Price is well worth the service! The new location is in a kind of a market of stylists and the niche room for Mop recreates the South End vibe quite well. Nicole has her drinks fridge, magazines and photo books, super fancy dryer, and excellent products, so nothing has changed. There is a kind of overall waiting area at the salon building with 2 chairs, but Nicole is punctual, so you won't be waiting there long. There are also general use bathrooms for the salon building that are nothing to write home about and not something Nicole can really influence anyway. I'm sensitive to smell/aerosol products and because it is a building of salon rooms, it is INTENSE in the hall/general waiting area. I wore a mask, which helped a lot, so if you have asthma or bad allergies I recommend bringing one along just in case. Of course, Nicole has some on hand because she remains awesome about COVID precautions and generally creating a safe and welcoming space. You're not going to wait in the hall long, but good to know just in case.

I had a great experience! I moved to Boston a couple months ago and have been trying to find…read moresomeone to cut my hair. Apples salon was fantastic, nice, and listened to exactly what I wanted. The owner is personable and nice. I will definitely be going back!

Apple has been my hair stylist for 20+ years. I would give her a dozen stars if I could. She is a…read morebrilliant stylist with a sweet, caring personality. I love that her haircuts are long lasting and are easy for me to take care of myself between visits. My hair looks fantastic the day that she cuts and blows it dry, and it still looks fantastic many weeks later. I have gotten compliments on it from strangers. Apple always says to me, "You have beautiful hair, Katherine." And I always say back to her, "Because you make it look beautiful, Apple."

I called this salon to inquire about the pricing since they advertised $40 cut and both- she denied…read more$40!! Terrible customer service and rude- she clearly said "not my page I don't put prices on there and that I must have called wrong location". I called correct location. She said I must have wrong location and hung up the phone on me- terrible customer service and full of lies. With that distasteful behavior I would never go there or advise anyone I know.

I started going to this salon about two years ago after my previous hair stylist chopped my hair…read more Mindi (owner) was very nice and very attentive to what you wanted. She really sounded like she knew what she was talking about and takes her time to syle your hair the way you want it. After a while it started to get a little careless. She would be doing my hair and would stop to attend to her boyfriend that comes in and would go into the back for at least 10 min. Other times she would leave me unattended when her cell phone rings. She still does a great job with my hair but the treatment is not worth it. Or is it?

We took our 2 1/2 year old son here for his first haircut. Everyone was incredible and so patient!…read moreHe even got a "first haircut" certificate as a keepsake. Highly recommend!

I've been going here for years for good reason ... consistently great haircuts Sam is my guy but…read moreall the barbers do wonderful work from what I can see, with both grownups and kids. Highly recommended!!

I went to get a silk press when they were at there old location on walk hill…read more My hair is natural and super healthy. I loved the shampoo and treatment they used. But I will NOT BE BACK. I told my friends and sisters to steer very far from this place. I went in early on a Saturday morning. All they were talking about the 3hrs I was there was how drunk they were the night before. Which is fine. I think there were celebrating an award or achievement. And the girls are young. But really the whole three hours?!? Too much information. I didn't need to know all the details. Smh. Anyways the lady. Rose. If I remember. Kept dropping the blow dryer....And brush. AND towel WHILE DOING MY HAIR. Being hungover at wrk and not able to even hold the hair tools was embarrassing. The worst part is that she kept wiping my neck with the towel. Not once did she once change the towel or brush. I ended up snatching the towel and leaving it on my lap. Still I stupidly remained in the chair. And ended up looking like James brown. I have Never been back since. That was my last time at a hair salon. I just really can't trust anyone especially the stylists here.

I got braids and twists here. They looked excellent my only issue is the gel that was used on my…read morehair it was flaking so bad a day later for both the services I got.

I only go there to see Vanessa who always does a good job on my hair. Place itself is clean. There…read moreis plenty of street parking on the street right across. Water and bathroom available for clients. Hairstylers are professional, and there is always good soca/ afrobeats songs playing in the background which makes for a good experience if you are into that kind of music. They also sell hair products and authentic cultural jewelry.

Rose does my locs and she's excellent! My appointment times are kept and she's super fast - 1.5…read morehours for a basic retwist with rope twists for the style, and under $100. I love coming here!

My husband has been a customer of this salon for several years. On June 7, 2026, Jennifer scheduled…read moremy husband's haircut appointment for 12:00 PM. However, when we arrived, another customer had also been scheduled for the same 12:00 PM time slot. This scheduling mistake caused unnecessary inconvenience and disrupted our plans. We were unable to receive service at the scheduled time and had to leave and reschedule for another day. In addition, I found that appointments were often handled through Jennifer's personal cell phone rather than through the salon's official phone number. When I tried to inquire about scheduling a service for myself, I was not provided with clear information regarding the booking process. I believe customers deserve a professional, organized, and transparent appointment system. Double-booking clients and inconsistent communication create frustration and inconvenience for customers. I hope the salon will improve its scheduling procedures and customer service to prevent similar issues in the future. I am concerned that Jennifer has been using her personal cell phone to communicate and schedule appointments with my husband for years instead of using the salon's official phone number. In addition, my husband's June 7 appointment was double-booked with another customer at 12:00 PM, causing us significant inconvenience. I would like the manager to review these issues.

We did two haircuts here and they did a horrible job on both haircuts! I'm extremely annoyed and…read moregoing to have to figure out a rectify the mess they made. One of the hairdressers was at least nice and friendly. The other one was kinda rude and kept barking orders during the haircut. And they aren't that cost effective. So never going back here

Amazing, the service Is high quality definitely coming back again I recommend to who ever very kindread more

I was unhappy with the quality of the haircut I was getting at Lord's and Ladies, especially since…read moreit was so expensive. I got several recommendations that THIS was THE place to go, and that walk-ins are welcome but an appointment is best. Well, I went in on a Tuesday afternoon and there were a few people there, but there was no wait for a walk-in. I got a fabulous wash, cut and dry and it was better quality AND lower price than L&L. I LOVE it! Will definitely go again. I love that I can walk here and I am supporting a small local business that's family friendly (the stylist had her teen/preteen daughter in the shop). If you need a haircut in Hyde Park, they do ALL hair! To the left of me in a chair was a black girl getting her hair relaxed and to the right of me was a Hispanic-looking woman getting a style.