1. Drew M. Locandro, M.D

    1. Drew M. Locandro, M.D

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    Marietta, GA

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    Drew M. Locandro, M.D

    1.0 (2 reviews)
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    ENT of Georgia - Dr. Malaika Witter-Hewitt

    ENT of Georgia

    2.0(36 reviews)
    12.3 mi

    I was referred to one of the physicians in this practice by my Internal Medicine physician who…read morethinks I need surgery. I called on a Monday morning to make an appointment. I got the voicemail for the appointment desk. I left a detailed message (as requested). I heeded their voicemail about not leaving a second message, believing the other part of their message that they would return my call. I called on Tuesday, got the same VM but didn't leave a message. Repeated on Wednesday, still... straight to voicemail. On Thursday, I did get a live person. I requested the appointment, gave answers to the medical reason I needed one, and was told the first available is 6 weeks. Okay, fine. I gave her all of the information she requested, but since I was driving at the time, I told her I would have to give her my insurance ID number later -- because I was driving. She snippily said "well, I cannot confirm the appointment until you get that to me. I need to verify you have the insurance and network before I can make the appointment." I replied that I had already confirmed that before calling, gave her the Carrier and plan, and that I am in the Northside system, where she can pull me up. She then got snippier. I replied, you know what, since making this appointment has cost me quite a bit of time and been a complete hassle, forget it, I will go to another ENT practice in town. I have never had to have this information on had to make an appointment. If a practice is accepting new patience (read: CUSTOMERS), they need to make the process easier. They are in fact a business with the goal of making money, yet physician's and their practice managers often forget that customer service is important. How many times to do we all have to wait 15m 30 or 45 minutes plus for our appointments, even when we arrive early as requested to fill out paperwork every time?! I am sick of it.

    Mu Roommate drove me to the EMT Doctor and we got half way up on Dunwoody Drive and the tire on her…read morecar went out. I called the office and told them and they told me I still had 15 minutes. I started walking to Saint Joseph and I called back again and she said they would cancel it. I info the CSR Representative that I was in the car with my roommate and her tire was flat and proceeded to walk to get there. They informed mei was still classified as a no show and I called twice. I am upset rhat It was not my fault but no matter what your situation and you are not in time and you called twice you are still considered a no show and will be charged a fee of $25. This is not good. I will find another ENT Docto.

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    Dr. J. Pablo Stolovitzky

    Northwest ENT And Allergy Center

    Northwest ENT And Allergy Center

    2.4(87 reviews)
    0.0 mi

    I would recommend going literally anywhere else. Extremely rude office staff and the shadiest…read morebilling practices of all time in which they offer 0 explanations for. A nest of snakes.

    Doctor Stringham is a wonderful doctor. He helped me immensely under his care over the years…read more That being said, the difference between seeing Doctor Stringham and dealing with his back office is "night and day", awful, causes feelings of frustration that turn into anger. The challenge is, Dr Stringham refers you to his back office for all needs when you're not in the room with him. This includes prescription refills, authorizations to the insurance company, etc. It's almost impossible to get someone on the phone. When you do, clinging to that person for help is key. Unfortunatly, Turnover of staff is high and when a "helpful hand" leaves you have to start all over again. This last go around took 9 messages over two weeks, for help to their triage VM and emails and as I write this review still nothing. Unfortunately I learned that due to my messages and in person visits to the desk pleading for help, I was gaslit by their new manager of operations and the practice will not see me anymore. Zero accountability. Patients rely on their doctors for treatment. If the back office cannot communicate, how can one leave a good review? Even after all the help over the years. Northwest ENT seems to big of a practice to care about the individual

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    Northwest ENT And Allergy Center - Shatul L. Parikh, M.D.

    Shatul L. Parikh, M.D.

    Northwest ENT And Allergy Center - The staff here is always friendly, and available when I need them to answer any questions I may have.

    The staff here is always friendly, and available when I need them to answer any questions I may have.

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    Drew M. Locandro, M.D.

    Drew M. Locandro, M.D - earnosethroat - Updated September 2026

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