Got a oil change they changed my oil quickly ~2 hours drop off and they informed me of oil leak and…read moreother issues with my car that needed to be fixed didnt push that I needed work done now but told me honesty that my suspension was just starting to show its age rather then saying it needs to be done now

Honest, straight forward, quick quality service. Brought suv in for alignment, got a call back…read moresaying they recommended switching front tires before alignment. They could have taken advantage and charged twice.

Awesome service. Was thorough with the inspection and even helped to resolve an issue with the…read morevehicle

Owner needs to learn his facts before speaking out of turn. When searching "mobile mechanic" this…read morebusiness was the first to pop up in the results. After seeking a simple quote, we were met with unnecessary rudeness and professionalism. On the map, Yelp shows that business services all of Maricopa County (I live in Mesa as the zip code shows) and there is nothing on their page that specifics that they operate within a certain radius. Might be a good idea to update your business details and check your map.

The hunt for a mechanic is always stressful for me. Had my last for near 20 years. He retired…read more Found this place Ron help and the reviews sounded very good! That's what brought me in.Happy to say they are all right. Eric and his crew and wife made us feel exactly the same. Two vehicles were worked in and the experience felt personal. Again! Hallelujah! Thanks guys. We will drive many extra miles for your personal service model and honest business practices. Thank you!

Honesty and integrity always honest and does not try to add…read moreon unnecessary services. Eric and Mandy are nice as well

I would recommend KTL Mobile Automotive Service to everyone. Easy to schedule, and arrived on time…read more Todd is very personable and communicates effectively. His portable equipment quickly resolved my electric compressor error codes and the system ran flawlessly. Great value for the buck! Once again - Thanks Todd!

I had a disappointing experience with KTL Mobile Automotive…read more I was quoted $950 for replacement of all three engine mounts with OEM parts. Based on that understanding, I moved forward with the work. After the service was completed, I was later told that only two mounts were replaced and that the transmission mount was not included. This was not clearly communicated upfront in a way that matched the original agreement, and the final result did not reflect what I believed I was paying for. I now have to take my vehicle to another shop to complete the remaining work. There were also issues with the brake service. I was charged for brake-related work, but the correct pads were not installed at the time, requiring additional follow-up and inconvenience. Communication throughout the process became inconsistent, and it was difficult to get clear answers or timely responses. I attempted to resolve the situation directly, but we were not able to come to a fair resolution. I would recommend getting a detailed, itemized quote in writing before agreeing to any work.

Raul was called as one of the businesses to discuss rebuilding a 283 CI V8 in a 69 C Chevy…read more In picking up the vehicle, after Raul told me it was ready. I only made it out of town 20 miles and it quit running, so I pulled over, stopped, and towed it home. This started an expensive fix in which Raul stated my warranty was in place but he wouldn't cover the problem that came up. The problem was that the number two exhaust rocker stud pulled out enough to have the rocker move aside. In summary I found that the number 6 spark plug was not tightened in place. Also the intake bolts which were to discussed to move to all number M8, I found that the intakes had 11 M8, and one M10. I found that one of the holes between number 3 and 5 was drilled in error, and a M10 put in place, because the ship and sailed for a M8 and now an M10 to fix the error. Raul converted to me that all I intake bolts were M8 size and never made mention of this mistake that would cause all the holes to go to M10. What Raul refused to do was fix the head because of the rocker stud pulling out so I in turn with a disability severe pain and the difficulty to even get up in the morning was now my responsibility to try and do this myself because I have limited funds and saved for years to get this done. I had to service each boss, and drill and pin all of them to avoid future breakdowns. I was able to pound the number two exhaust rocker stud back into the boss, and drill and pin that as well. When I picked up the truck, I found it odd to have one intake bolt an Allen bolt,and all the other intake bolts, standard socket head. After taking the intake off, the aforementioned, I found that I had M8 on all intake bolt holes, but one of them for the number four cylinder that was loose, and another was an M10, aforementioned between 3 and 5 cylinders. The M10 shows evidence of being drilled and then stuffed with an oversized bolt to hide their mistake. This wasn't obvious until after the intake was taken off. I discussed and mentioned that I was changing all the intakes from 3/8 to M8 originally, aforementioned, and Raul stated clear understanding. I explained for his understanding that intake bolts being 3/8" to a M8, after mentioned, is only a couple of thousands and you complete service without drilling, and using a M8 tap directly into the 3/8 holes that were being fixed. This was clearly mentioned to Raul. I'm sure he was aware of this and did he decided not to fix this, hide it, and aforementioned, he told me, sincerely and without a doubt, All intake bolts were updated to M8 and found to be a lie. It's still usable but you can't drill out those holes and more and and this limits the surface life of this block. And not giving a warranty to this head problem such as a pulled rocker stud, based on my discussions with other, professionals, business people, and friends, who believed strongly that he should have warrantied this. Travel time, wear and tear, gas, and time. I mentioned to him that I had severe back trouble and for him to treat me like this is just wrong. I relied on friends and family to help with this and it's taken forever to get this done because I can't just have everybody come help me every moment that I need them to get anything accomplished on this. A good amount of time has passed, and that time cannot be recovered. I'm out time, the cost of drill bits that are hardened,and pins. A gasket set, and bolts which have to be zinc hardened, and must be M10 1.5 by 30 to 33 mm which are about a hundred bucks. I wondered why, when I picked it up, he dropped the bill from 5900 to like 5200 and handed me back $700. I know he must have felt guilty, he could not tell me what the problems were, and he's been unprofessional to not warranty this and take care of the problem himself. So if Raul does good jobs for a lot of people he fell short with me and this is why I'm leaving this note because I want people to be aware that this happened and that he's allowed me to have pain suffering monetary loss and time that cannot be recovered, but instead he didn't care. I read the reviews before I came to him and saw some that were questionable but most were happy to have Raul do the work. I am trying to be nice, clear, and impactful for you to understand that directions that you give Raul may not always be followed, and any of those directions that he may hand out to his employees, well you know the risk, and if they screw up your block or miss a drill or tap, I would hope for a better outcome, but this report is to show how he did not help with a better outcome. You deserve this Raul and I hope you the best in the future because what I found shows deceit poor execution of instructions lying and failure to be professional in making a customer happy.

Exceptional service with a professional attitude and friendly demeanor, Raul assisted us in…read moreweighing our options and recommending the best course of action for the malfunctioning engine on our Rav4. The pricing was very competitive and economical, getting us back on the road quickly and with minimal impact to our finances.

Terrible customer service. He does not respect appointments and can be horribly rude.read more

Jim is very honest and respectful, which I appreciate. He was thorough in breaking down the pricing…read moreand explaining what/why work needed to be done, as well as what should be handled sooner rather than later, and what could be put off longer. Fair pricing and just all around one of the best experiences I've had with a mechanic.

Unparalleled communication, customer service, and transparency. I'm pretty mechanically inclined,…read moreso I can knock out a lot of my own fixes, but I had the worst time for MONTHS trying to figure out an electrical problem with my older truck. It didn't even take these guys the entire day and had the problem fixed within hours. During the work, I was kept in constant contact with amazing detail on what had been done and what needed to be done next, along with potential costs to make sure I was comfortable with pricing and the task at hand. I was never left in the dark about anything or left guessing what had to be done. For how in-depth the work was, the value was more than reasonable, and I recommend anyone and everyone looking to get work done to check these guys out, I'm for sure telling everyone about them and taking all of my future mechanic needs to Mr. Mechanic!

I Love the energy this shop has! Everyone is so helpful, kind and upbeat. I came in with a few car…read moreissues, no appointment and they got me right in even though they had plenty to do. Instant help and desire to help. Bring your car here! Years and years of experience , they know what they're doing and they actually care!

Josh responded quickly when I needed help on the weekend. I needed someone to inspect a car I was…read moreconsidering buying. He and his fellow mechanic showed up for me and did a really thorough inspection of the and made sure to not miss anything. If you are in need of an excellent skilled mechanic I highly recommend!!!

He called back within 5 minutes of my request and was able to replace my hub bearings,CV Axle and…read morerotor within a few hours(Includes his drive time). Great guy with a lot of knowledge and has a really nice personality. I was very stressed out because I wasn't close to home and I had my service dog with me. I would highly recommend him!