The service here is exceptional! They go above and beyond in customer service and quality of work!…read moreHighly recommend them!

I am fortunate to live about 5 minutes from this Christian Brothers Automotive location. They are…read moreeasy to schedule with and do a great job communicating with you from the moment you arrive until the job is complete. They offer transportation to/from the shop. They provide detailed updates on your car's status as they inspect. And, they usually under promise and over deliver on the amount of time estimated to service the car. They offer competitive pricing and a much cleaner, quieter option form a dealership service center.

I can't say enough about Scottsdale Car Care/Speed. Carl and Chris took care of me from the minute…read moreI walked in the door. I had a special project in mind and they help guide me and acquire parts needed to achieve. There was a bit of fabrication needed, and they did FANTASTIC. It looks like an OEM part. I couldn't be happier. They nailed the timeline, even on custom work, and that is impressive all on it's own. I will take all of my projects here moving forward!

I had an awful experience with this shop. I originally took my car in to have a steering stabilizer…read moreinstalled. The check engine light had also been on in my Jeep, so I had them check that out as well. It was Friday when they told me they could order the part my Jeep needed to be delivered by Sunday. They asked if I could prepay for half of the part/services, so I did, which should have been the first red flag. They told me to drop my car off Monday morning, and it would take around an hour - an hour and a half to install. I dropped by car off around 8:00 a.m. I finally called the shop back around 12:30 because I hadn't received an update. I called four times with no answer, then left a message. When they called me back, they said the part would actually be delivered Wednesday, which surprised me because they should have told me when I dropped my car off that the part didn't arrive Sunday. They said they were talking to the dealer to try to get the part sooner. I asked for them to call me back with an update. They still didn't call back. I had to call again. To which they said the part was actually showing up wrong on the website, and I needed a different part, and there was going to be a price change. I said just order the part, but if it can't get done on Monday or Tuesday morning, I'll have to pick the car back up and have it installed another time. They said they would call the dealer again to see when the correct part would arrive and call me back with an update. Yet again, no call back. I finally called again around 4:30 p.m. and asked for an update. They said that the correct part is actually a kit with 20 different parts that I should just source on eBay because it would be cheaper. They were zero help. I had to call for an update every time. Each time, they told me something different. It just seemed like they were lying on top of lies and could not keep up. They seemed to have no idea what was actually going on with my car, and they had multiple opportunities to be honest. When I picked up the car, I expressed my concerns about the situation. My car was in the shop for over 24 hours for no reason, I paid for ubers, and pre-paid for this service all for nothing. Their reasoning for not giving me updates was that they only had one person working in the shop. He also became defensive and said "Did I not leave you a voicemail??" Yes, you did. But that was after I called 4 times asking for an update. These people don't know what they are doing, and they have horrible customer service skills. I should've said no from the beginning when they asked for payment upfront. And before they comment and say "we don't have records of you in our system" the car was under my husband's name, Wyatt :) EDITED: The shop reached out to clarify my concerns. As indicated in their reply, I asked how the fact my car is a hybrid was missed considering I told them it was a hybrid, and they stated in their reply that is the root cause. Their response was that the dealer gave them two options and they ordered the somewhat readily available one. AKA they didn't check to make sure it would work with the hybrid. Yet another instance of inconsistent communication and incorrect information provided in their reply below. The root cause was not the vehicle is a hybrid. It was that they didn't pay attention. Also, since they want to talk about phone records, mine show the following: I called at 12:15, 12:20, and 12:25. I left a voicemail. I received a call back at 12:49. I called immediately back at 12:50. I had to call again at 1:26 for an update. They didn't call back until 3:19. I had to call again at 4:20 p.m. This is consistent with what I explained above. Their pettiness just goes to show they only care about their image and not their customers or their vehicles.

I had such a great experience at the Grease Monkey location at 40th Street and Thunderbird!…read more I was greeted right away and received immediate service. Everyone was friendly, professional, and efficient from start to finish. They completed my oil change quickly, but what really impressed me was that they took the time to point out that my key fob battery was getting low before it became a problem. The biggest surprise was when I mentioned I had been struggling to reconnect my phone to my car's Bluetooth. The manager came out, took a look, and had it connected in less than two minutes! That level of customer service went far beyond what I expected during a routine oil change. It's rare to find a business that's not only fast and knowledgeable but also willing to help with something completely unrelated just because they care about their customers. I truly appreciated the extra effort and kindness. I'll definitely be back. Highly recommend this team!

Team was great! Got in early and out after 30 mins for an oil change. Drove in from Vegas yesterday…read moreand realized I needed an oil change while on vacation. Price was more than reasonable considering I typically pay $140 in Vegas for an oil change and walked out the door paying $92 (after a $15 off coupon) after taxes. Would absolutely recommend.

Cobblestone has been great to my vehicles. Always satisfied when leaving in my clean vehicle! This…read morelocation, specifically. I say that because of Tanna! She is just so kind and helpful. She really does care about her customers! I will continue to go to this location as long as she works here! Such a great employee!

I have been coming to this Cobblestone for years. Great service with the most friendly employees…read more Marcus is awesome, the interior of my vehicle looked as good as when I do it myself.

I always have a great experience. I have had multiple things done to my car. Never a problem and…read moregreat customer service.

The whole experience with this shop has been unpleasant. I took my car in to get my rear and front…read morebrakes changed only to find out that only the rears were done. Later, I went to a new shop to have the front pads replaced and they told me that the rear drums were installed incorrectly. I took the car back to brake masters, they refused to admit that anything was wrong. They did not take the tires off the car to actually inspect the brake drums. They gaslit me and told me there was nothing wrong.

Great service. My transmission repair was completed successfully and my car is running much better…read morenow.

They indicated my strut was bad and after taking it to the shop right next-door, they confirmed…read morethere's nothing wrong with the strut whatsoever. The gentleman running the service counter in the front office was no longer employed when I came back. When they told me the problem- they said the right front strut was bad. I ordered the new part and he had communicated They would install the part. That was a inaccurate and that's an example of why he was not there or employed anymore when I came back. However, the part was not bad he had diagnosed incorrectly as a failing part. It was a completely different problem. It was a valve in my air compressor that was failing and they failed to find or diagnose the actual problem. They wouldn't install the part when I brought it to them after they diagnosed it incorrectly - I ordered the new part because they told me it was bad and it wasn't so I'll be returning the party and getting my money back for that as well. . Basically I came to the conclusion, they did not want to deal with an Air Ride suspension system at all and they didn't have or know how to diagnose the Air Ride failure correctly. To be fair, very few repair shops want to deal with these air ride suspension systems. They're complicated. They will be good for other things, but there are some things, They just can't handle it; it's outside of their realm of speciality.

Jordan was very friendly and was able to help me with a flat tire in such a short notice! 5/5…read moreservice will be coming back in the future.

I had a great experience here! The staff is knowledgeable and caring, definitely looking out for…read moretheir customers' safety over anything else. I came in for two new tires and got the exact ones I wanted same day, and the technicians saved my road trip by identifying low brake fluid! Prices are very reasonable, cannot recommend this place enough! Jason was especially kind. He took time to help someone save a bird that was trapped in a car grill, and even offered to share their box of donuts with me!

I highly recommend this place for all auto repair. Friendly, helpful, honest and prices are fair!read more

Excellent quick reliable service. Definitely 5 stars. I had…read morecar trouble Thursday morning on the way to work. A message kept flickering on my dashboard and I figured the car needed to be checked ASAP. When I arrived at work, I checked the area around me on Yelp and Google and Desertmotive popped up with the absolute best ratings and reviews so I called them and they said to swing by. When I arrived I was immediately greeted by their nice manager, Chad who was very friendly. I shared what was wrong and he immediately took the car in to be checked. Within a few minutes, I was told what was the problem and how much it would cost to fix it as well as how long it'll take. I left my car there because I had to return to work and at exactly the time they said the car would be done, I received a phone call informing me that the car was ready. I picked up the car a little later after I made the payment and I was good to go. This was the most efficient car service I have received in a very long time! I hope I never have car trouble again but if I do, I am so lucky I have an excellent provider right by my office!

The guys out front one named jaxon Nash and justin. were so helpful very nice.they recieved me with…read morea big smile

My Genesis is my baby. I only let Ray touch it and he's never let me down. He's a consummate…read moreprofessional with a fine eye for detail. Cant day enough good things about him.

Found JDs on Yelp and picked them based on reviews and so glad I did. I needed a second opinion on…read morerepairs the dealership said were critical for my car. The dealership told me I needed $30k in repairs on my 2019 car and sure enough the guys at JD said the dealership was full of it. They were so honest and thorough and told me to bring the car back in a few weeks to triple check all is fine with my car. Will forever be recommending JD's.

This place is great, I bring my old truck and my new one.. I'm a retired mechanic and only bring my…read morevehicles here