This place is absolutely amazing and the prices you can't beat. They tell you up front the cost…read moreand time to repair and totally deliver. I drove from Raleigh, as I have used them in the past when i lived in Granite and will do so again for any major repairs. Absolutely top notch h!

Even tho I live on the far side of hickory and these guys are in granite falls I still make the…read moretrip to this shop to get ANYTHING done to my truck or Tahoe. The business I work for uses a different shop to maintain their vehicles now but this is still my place. I think I will be loyal to them till the day I die, or until there is no longer a Mintons Automotive. Even for people I suggest go there, they don't sugar coat anything and they don't say it needs this or that if it doesn't need it, which is what has made me a loyal customer to this day. They are the most honest mechanic I've ever dealt with, which is rare these days. Too many other places out there after your wallet

Their level of honesty. They wore me down making the…read moretransaction last about four times as long as it should have and then slipped in an added fee of 799. that I was able to catch and have them remove. They absolutely knew what they were doing that this on purpose.

Customer car sucks!!! They have had my car 2 days i even had an appointment time ignored that. But…read moreall they got to do is look at it for $180!!!! Not fix look and they can't even do that. Whatever they say it's going to cost to fix it won't even trust them at this point. 2days or more to fit me in is ridiculous and JUST TELL ME WHATS WRONG WITH MY CAR!!!!!

Great service department! I didn't buy my car here, but I do get it serviced here. So far I've…read moreworked with Samantha and Justin and they are both amazing at their jobs! They clearly state what needs to be done, gives reasonable expectations for how long it's going to take and provide regular updates. This is hands-down, the best service department at a large dealership that I've ever dealt with! Keep up the great work!

Craig, at Flow Collision, was very helpful and friendly. He buffed an area on my Toyota Highlander…read moreand it looks great

This guy is a complete Frad!He was suppose to do a transmission replacement for me on truck for…read moreapps $3,000 and had me pay him via Cash App/Vemo and check $1,179 for a deposit and after I had my car towed to his private home to do the work! He did no repairs and called a tow truck to have my vehicle remove, keeping the money and calling the police on me stating I threatened him! Bad,bad,bad for business! Now I have a $300.00 tow bill! Do not use this Guy! stay away from him

Very courteous and friendly peoples. Very professional and do as they say. Honest and fair with…read morepricing. Have taken my '99 jeep there for the last 15 or more years. So far they have been able to fix any issue with it. Feel very confident with their work. Sometimes they have really performed magic with my vehicle.

We just recently moved to Hickory and my wife's lease was up on her car. I spent over 25 years in…read morethe business so this definitely isn't what I like to do. We didn't know what we were looking for so I paid a pre visit to several dealerships without her. We never once ever thought about a Subaru until we visited Jim Armstrong and met Mike Abernathy. I always told my salespeople that people buy cars from who they like. Nothing could be more true because we bought. Thanks to Mike and Jim for making this experience easy for this old car guy!

I've been to three different Subaru dealerships with my car including Jim Armstrong Subaru. I've…read moreexperienced great customer service with the other two dealerships. The woman I spoke with on the phone and the service writer, at Jim Armstrong Subaru, were both rude, condescending, and need serious work on their "people skills". This is the result of poor management. When customers are treated poorly, they tell their friends.

We recently bought our second car from the Carguys. We are…read morevery happy with the whole procedure from beginning to end. I really nice bunch of guys. If there's anything that you need done to the car or anything that you want different on the car, all you have to do is talk to them, I learned years ago that you'll never know if you don't ask. Honestly if you're buying a car in the Lenoir area these guys we trust both cars were great car didn't have any issues through the whole purchase. They were concerned for my health and worked around my husbands and my schedule. It is hard to find a good place to buy a dependable car from, but we believe we have found it in The Carguys of Lenoir, NC. Friendly, Professional staff members. Reasonable prices Great selection Alex was our salesman this time around, he listened to me, he showed me the cars that fit our needs not his wallet! Thank you Alex and all the guys at Carguys!

First time walking on the lot to look for a car for my daughter was today. Never seen these folks,…read moredidn't even buy a vehicle from them today. I'm absolutely blown away by the attentiveness, thoroughness and focus they gave to my daughter and I. They stayed an hour after closing time to walk us through the entire process and history of the vehicle... then after we used up all THEIR time, and kept them away from THEIR families with no sale to show for it. They told us to "go home and pray about it, and let us know Monday morning what y'all want to do..." wait... what!?! Just to be clear, it was a $2500 vehicle. There isn't much wiggle room for Commission on this kinda deal. Super impressed. Thanks gentlemen!

I was looking to buy a new car and chanced upon this dealership on Edmunds. From my first contact,…read moreMatt Church remained an extremely responsive, well communicating sales person. I had sent a request for information after work on Friday. Even at 730pm on a Friday, Matt called and confirmed the inventory. The next morning, Matt sent me pictures of the car over text, and once I told him the time I'd be there, he was promptly waiting in the car to take me for a test drive. No "upsell" pressure to try sell me a higher trim - he explained some of the newer features of the car and was helpful. Matt had already communicated the price and was on-point with it - very upfront - no last minute "here's an add-on that will cost ya..". The thing that no one really enjoys at a dealer is having to negotiate and haggle especially after a price has been communicated, and this dealership was pleasant experience. The finance team with Allen Queen was also very efficient. The "document signing" tablet is really cool and was easy to see and read what I was signing. They also found a very good financing offer. From start to end, the whole process took just over 2 hours. They multi tasked and set up the Hyundai blue-link even as I was signing some paperwork and everything was good to go efficiently, but at no point was I rushed or hurried - just efficient. All in all, a great experience thanks to Matt & Allen.

The entire process from start to finish was a breeze. The entire team was so welcoming and easy to…read morework with. Matt church was an incredible sales rep that ensured my car was everything I could have wanted and more. Highly recommend

I couldn't be happier with one experience with Bobby. I had him perform a PrePurchase Inspection on…read morea 2000 Boxster S. It seemed overall an ok car, but the DME fault codes, vacuum issues and shaft position issues were enough for Bobby to use the term 'red flag'. Any prospective Porsche purchase due to the complexity and cost of parts and labor should be approached cautiously and Bobby was meticulous, fair, communicative and a stellar value for my PPI cost. He likely saved me from more trouble down the road and I couldn't be happier. While I live 3 hours away, if I were to have major issues such as IMS or RMS and so forth, I'd want Bobby to do the work.