First I will start with .... Jose "Joseph" Martinez ! From my first phone call this very morning…read moreuntil us pulling out with our car, could never and have never had such an excellent experience. A leader is or appears to be as good as his soldiers and the soldiers will only be as good as their leader. In this case, we have a perfectly running oiled machine from the top down. The phone call at 9:02 am with Jose "Ill hold it for you " Boom, we role into Conover from Charlotte at 4pm. As soon as we get out of our car, Jose was there to greet us. Handed us the keys and said " take it for a spin". We did and we said " we will take it ". Jose took down all of our information and passed it to Don McGee. Another " Get it done " professional. Between the two, they did not miss a beat ! Aside from the car being in pristine condition to begin with, they took it, cleaned it even more, filled it with gas and had us gone in two hours, just as he said. I did not meet the owner but I will tell him this should I get the chance... " Do not lose these men and don't change a thing " Soldiers are only as good as their leader and the leader is only as good as his soldiers. We are proud to say we found, trusted and did business with Jose " Joseph " Martinez and Don McGee at Trading Post Super Store in Conover North Carolina. These are good honest get it done professionals. Thank you gentlemen !

Stopped by Trading Post to look at a vehicle for my mom. Took it for a test drive and decided this…read morewas the vehicle...it was in great condition and priced very well. Worked out a time to go back and work with Renee. She made the process effortless and I would highly recommend going by and seeing her. From start to finish she was there every step of the way, answering any questions/concerns we had. If you're looking for a great deal, no frills and an all around fun and enjoyable car buying experience...visit Renee at the Trading Post, Hickory!

I've bought over 10 vehicles from them over 20 years. They have helped me build my credit. They…read morehave sold me warranties. They helped me through a bind I was in with family when they didn't have to I suggest everyone there

They are changing names from Peak to Leak Motors . I feel like I bought a mechanic special and…read moredidn't even know it

**Update: re: total…read morerewrite; Nate and the entire Mike Johnson's Team at Toyota Hickory went WAY above and beyond after listening to my feedback, and, I am thoroughly satisfied with their answer to my challenging situation, Overall, I would say this dealership is making great strides! Give Nate and the Team at Mike Johnson's Toyota of Hickory a shot, they are real people, who will take the time to get you to yes, If you ask! Thank you Nate, Mr. Lawhon, and my sales lead who took me on the best (hard!, but best!) test drive this year! Thanks you All, -10.5.11

If I could give zero stars, I would. I paid $36,000 cash for a truck from this dealership, and the…read moretransmission failed just 31 days after purchase. That is completely unacceptable and raises serious concerns about the quality and inspection of the vehicles they sell. A major component like a transmission does not just fail overnight without warning. This makes me question whether the dealership knew about the issue or failed to properly inspect the vehicle before selling it. Now I'm stuck facing thousands of dollars in repairs on a truck I just bought. I trusted this dealership and feel completely let down. Spending this much money, only to have the vehicle become unreliable almost immediately, has been a terrible and stressful experience. I strongly encourage anyone considering buying from here to be extremely cautious and have any vehicle independently inspected before purchasing.

I went in with cash to buy today. Drove the vehicle and made an offer although it needed some help…read morewith several things. The price on the vehicle was 9984 and I offered 8500 realizing that there would be a counter from them. Much to my surprise the sales guy comes back with a counter offer of 15,370 over 50% mark up from what it was listed for online and on the window. Who does business like this? I was so offended by this that I walked straight out the door. Never will I ever go to this company again. They need to fire their finance manager... Unless they can afford to loose guaranteed sales.

I went to the Hickory location needing a 4wheel drive truck. I was showed 3 trucks that I could get…read morefinanced on . The 2017 Ford F150 that I wanted to look at was in Mooresville but before the salesman & I could go see the truck I had to sign papers to buy the truck. That should've gave me a warning but the truck looked nice on the computer I asked about any problems, any wrecks , about the tires & if it had a warranty. I was told that Randy Marion does an extensive inspection on all vehicles that they sale & I had a 3 mo or 3000 mile warranty if ANYTHING goes wrong it would be fixed free of charge. When I got to Mooresville to see the truck I noticed the front tires were wore on the outside of the tire I asked was the truck out of line & I thought the tires wasn't good enough. I was told about the wonderful inspection they do so it wasn't out of line & I wasn't offered to change tires. The next morning I couldn't get the remote start to work so I texted the salesman. His boss called and said that wasn't covered in the warranty he could pay for getting it tested to see what the problem was but he couldn't pay for fixing it. If they did an extension inspection the mechanic should have known the remote start didn't work. Thiis truck wasn't cheap & All the FEES I WAS'NT TOLD ABOUT OMG the amount financed was 27,000. So if you decide on getting a vehicle from Randy Marion make sure everything works cause once you sign papers or drive it off the lot your screwed if something is wrong with it . They will tell you "ITS NOT COVERED WITH THE WARRANTY ". I M REGRETTING BUYING FROM THIS LOT!!!! Go SOMEWHERE ELSE.

I find it disappointing or even bordering on unethical the policy of the Hickory Used Car…read moreSuperstore dealership (associated with Everitt) on deposits placed to hold a car with intention to buy. About a month ago my friend made an offer on a 2020 Subaru that had already been on the lot for a month. An amount was agreed upon, dependent on the trade-in offer for her car. To hold the car, they requested and she provided a $100 deposit. One day later, she presented her car for assessment/offer. A deal was struck, including her trade in. The finance department tried but failed to obtain financing for her- this was the same day she brought in her trade, and 1 day after placing the deposit. The only reason she did not buy the car was failure to obtain financing. Yet in-spite of this reason and the brevity of the hold, this dealership chose to keep her deposit. They have every right to do so, and I have every right to warn potential customers what kind of management you will be dealing with. That car remains for sale on their lot today. I can't help but wonder how many offers on the car they received but had to turn down during the 24 hours that they held the car. Likely zero. Had she obtained financing but then backed out, that would be a different thing. Our sales rep Nick was fantastic to deal with and has no ability to change this seedy policy. One star given due to our sales rep, and one star for the efforts of the finance department. Zero stars for management and for common sense. There are plenty of alternatives for finding a used car- I recommend taking them.

STAY AWAY or you will regret it bought a Hyundia Santa Fe…read more6-months ago had to replace the motor for $9000. Car cost $12000. I called the dealership to see what they would do about this, gave me the run around so I wrote several bad reviews in different places to inform people about buying a used car from them. Bad thing is there parent dealership is Everett Chevrolet so that says a lot about them to. Well long story short the dealership called me and ask what they could do to resolve this problem if I would take down the bad review. I told them not until they pay for the motor in the bad car they sold me. They should have known about this car before they sold it to me and knowed they had bad motor. I waited for there call finally had to call them said we will not do anything. Sorry Please think before you go there and read a lot of reviews as I should have . Thank you

On June 24, 2026 | went into Paramount Kia Dealer, Hickory, North Carolina, to trade in my 2024…read moreMitsubishi outlander for a Kia Seltos 2027. I made the deal. I traded my Mitsubishi outlander in and I bought the Kia Seltos. To make this short, it is now July 13, 2026 and they still have not paid off my Mitsubishi outlander 2024 with the Credit union. 19 days later!!! ...So now I have to make Car payments on a car that | don't even have. I went in the dealer last Friday July 10, 2026. I was given a complete runaround. They told me that it would be paid off soon. When is soon??? Basically I feel like they stole my trade-in. I don't have the car and I'm making car payments on it. How is this right, or fair. Not to mention, this is no way to run a business. Do not trust these people, do not give them your business. They don't deserve it..  These people are not honest.... Do not buy a car from these people.... and definitely don't trade a car with these people. You will be very sorry..   Today, July 13, 2026, I called corporate office and made a formal complaint against this dealer. If I don't get any help, l will have no other choice, but to take further action. The complaint department was very sympathetic with me.... And they agreed this never should've happened. They will escalate this complaint and send it to the district manager. So I am now awaiting a call from him. I called the Kia dealership this morning. Couldn't get a hold of anyone, I left a message and of course no one has called me back or emailed me. I double checked, and the car has not been paid off. With the Credit union. The people that run this dealership, are absolutely pathetic, and the sales people are no better. I would like to take back any review that I made after I bought the car.....Because now they did not stand by their word, they did not stand by their contract. And as I stated before they are completely less than honest. Obviously, their management does not care. And their finance people do not care as well. It's not their credit that's getting ruined. It's mine, if the car payment is not made. Do yourself a favor find another dealership.... unless you want to go through this kind of stress. Think about it. Choose wisely!!!!!

If you follow me, you know I don't give 1 star reviews often. And, I was prepared to give them 2…read morestars based on the initial issue but bumping down to 1 star based on how they handled the issue and then completely ghosted me - both the salesperson and sales manager. Do not trust these folks. Here is the timeline. Tue 3/3 - find a car on their website and inquire about it using their text feature. Thought I was dealing with a human. Asked how much of a deposit was required to hold the vehicle. Was told they would look into it and let me know. Wed 3/4 8:13am - one of their salespeople MJ contacts me about my inquiry. I share with him the deposit question. Wed 3/4 9:06am thru 1:37pm - discussion moves to a negotiation and we agree on a price. Deal is done. Again, ready to put down a deposit. I also spoke to MJ during this time span. Wed 3/4 1:51pm - I am told the car already has a deposit it on it and the words used were "just a little bit ago" - very important per below. See screen shot. I then voice my displeasure and ask that they terminate the other deal. I again try to call MJ, left message he never called me back. So, I call again and get the Sales Manager - forget his name. He must think I am an idiot. I explain the situation and he expresses understanding and disappointment but then... the ridiculousness comes out... he tells me the car actually sold several days ago and MJ was not aware. Come on man.' But, the sales manager commits to looking into the matter personally to confirm the car is sold and promises to call me back. That was more than 48 hours ago and no call back. Thus... the one star. I know stuff happens but there is somehting really shady about how these folks operated and communicated. I will NEVER consider them in the future and I recommend you be very careful if you choose to. Buyer Beware.

My fiancé and I found a car we liked online and drove an hour to Paramount to purchase it. From the…read moreinitial phone call, to the final sale and financing of the car, everyone was extremely nice and knowledgeable. I didn't feel pushed, I was educated on the purchasing options and they even looked up my fiancé's car to see if he wanted them to buy it from him. I've heard car buying can be exhausting, but this was truly a great experience. I would recommend Paramount to anyone looking for a new or used car.